Cape Sands Inn

Hotels
8.6 (2062 reviews)
149 Main Street (Route 28) , West Yarmouth , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Clean and well-kept
Cons:
Noise from other rooms
Some cleanliness issues

Categories

Cleanliness
8.1
Multiple comments about dirty items such as shower head, curtains, and room table.
Service
9.1
Staff described as kind, helpful, and accommodating.
Location
9.1
Location mentioned as convenient and close to amenities.
Room Quality
8.1
Some complaints about noise and issues with room features.
Amenities
8.6
Hot tub and indoor pool positively mentioned, but some amenities need improvement.
Value for Money
8.6
Guests felt they had a good experience for the price.
Food and Beverage
8.6
Food services not explicitly mentioned, considered standard for hotels in this range.
Overall Experience
8.6
General sentiment is positive, with several highlights and minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:34

Property Description

Convenient Amenities
This West Yarmouth motel offers free Wi-Fi, cable TV, and a refrigerator in every room. Guests can also enjoy tea and coffee-making facilities for added convenience.

Relaxation and Recreation
Guests have the option to swim in either the outdoor or indoor pool, unwind in the hot tub, or rejuvenate in the sauna. These facilities provide the perfect opportunity for relaxation during your stay.

Nearby Attractions and Dining
Located just 1 mile from Cape Cod Central Railroad and a short drive from the John F. Kennedy Museum, Cape Sands Inn offers proximity to popular attractions. Additionally, guests can explore dining options like River Way Lobster House and Spanky’s Clam Shack nearby.

Book your stay at Cape Sands Inn now to experience comfort, convenience, and relaxation on your Cape Cod getaway.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Nov 1, 2026 until Wed, Mar 31, 2027
Hot tub/jacuzzi is closed from 2027-03-31 until 2026-11-01
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HYA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 2062 reviews
Cleanliness: 8.1
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.6
J
James family_with_children us
8
Cons:

The parking situation was not acceptable for a situation where each guest had their own vehicle

2026-07-25 via Nuitee
D
Dominique solo_traveller us
1
Staff was unfriendly and the rooms were dirty and unsafe. Broken locks
Cons:

Staff was unfriendly, bathroom was dirty, locks were broken.

2026-07-25 via Nuitee
T
TETIANA couple us
10
2026-07-24 via Nuitee
M
Margaux extended_group ca
8
2026-07-23 via Nuitee
B
Bredée Heredia solo_traveller mx
5
2026-07-21 via Nuitee
K
KRISTEN family_with_children us
1
Not clean rooms smelled
Pros:

The indoor pool

Cons:

Everything else

2026-07-21 via Nuitee
D
Diana solo_traveller us
3
Won’t be back.
Pros:

Staff were pleasant

Cons:

Ran down. Dirty walls, room smelled like mildew, stains on sofa, screen door broken, sink clogged, hot tub was not hot, facility looked old with paint chipping. Housekeeping does a poor job, there were old beverage cup marks on the tv stand. I was not impressed at all.

2026-07-20 via Nuitee
V
Vicente couple us
8
2026-07-20 via Nuitee
N
Nikhil family_with_children us
10
2026-07-19 via Nuitee
O
Olga family_with_children us
1
Bad
Pros:

Nothing went well, besides the room view to the ocean somewhat.

Cons:

The room was not properly cleaned upon arrival. The floors were dirty and full of sand, there were no extra towels, and there was no quilt or even a small throw blanket for the extra bed. The coffee machine didn’t work, neither did the toaster or the microwave.

The bathtub was clogged, and I had to inform the owner to send someone to fix it, which she did promptly. However, our first shower was extremely unpleasant due to the dirty water coming up from the pipe.

There was no toilet paper besides the single roll on the holder. There were no cleaning products, not even a small sponge for the kitchen. The kitchen silverware and pans were in terrible condition — dirty, greasy, and clearly not washed. We had to clean everything before using it. There were also no trash bags.

On top of all this, my son’s cellphone was damaged after getting soaked because we woke up to water leaking through the wall from the upstairs room. The smell and appearance made it clear the water was coming from the upstairs bathroom.

We informed the owner about all these issues, and the only response we received was: “I’m sorry for the experience.” This is completely unacceptable for someone renting a room and advertising that everything works and that amenities are provided, when in reality nothing worked and we had to spend extra money to fix my son’s phone, as well as being forced to eat out because the kitchen appliances were unusable — not even a simple coffee machine worked.

The entire hotel was consistently dirty, and the pool was definitely not clean enough to use, which we never did.

Overall, this stay was totally unacceptable and absolutely not a place I would ever stay again or recommend to anyone.

2026-07-19 via Nuitee
N
Nir solo_traveller il
8
2026-07-18 via Nuitee
P
pragnesh family_with_children us
6
2026-07-18 via Nuitee
R
Rhonda extended_group us
10
Second year in a row that we stayed and loved it
Pros:

Loved how clean and safe it was and the view was amazing

Cons:

Picnic tables by grill weren’t able to be used after grilling , but we made it work by eating inside of our room

2026-07-18 via Nuitee
L
Lorenzo family_with_children it
8
Pros:

Accoglienza ottima, personale simpatico e gentile. Camera pulita e spaziosa, vista mare piacevole e complessamente un ambiente silenzioso e pulito

2026-07-16 via Nuitee
D
David solo_traveller us
10
2026-07-16 via Nuitee
M
maria couple us
7
Inside is updated and clean. Comfortable beds and clean pool.
Pros:

Comfortable outside area to eat and relax.

Cons:

No tea offered. No coffee or tea in the reception area. Staff didn’t care that there was no tea. Said only coffee in the rooms.

2026-07-16 via Nuitee
A
Alejandro couple us
10
2026-07-16 via Nuitee
J
Jason couple us
7
2026-07-14 via Nuitee
A
Alvaro couple us
9
Descanso
Pros:

Muy buena ubicación

2026-07-13 via Nuitee
T
Tiziana couple us
5
2026-07-13 via Nuitee