Room Mate Alicia, Madrid

Hotels
•
Room Mate
9 (2413 reviews)
CALLE DEL PRADO NUMERO 2, 28014, MADRID. , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Small rooms
Breakfast quality varies
Noise from cleaning staff

Categories

Cleanliness
8.5
Mixed sentiments regarding cleanliness; some described it as acceptable, but noted issues with stale breakfast items.
Service
9.5
Staff were frequently described as friendly and helpful across multiple reviews.
Location
10
Consistently praised; described as excellent and central, close to attractions and restaurants.
Room Quality
8.5
Some rooms were noted to be small; mixed feedback on comfort.
Amenities
9.5
Although some amenities were noted as needs for improvement, the overall offerings were seen as generous.
Value for Money
9
Opinions varied; some felt it could have been better considering room size and breakfast quality.
Food and Beverage
8
Reviews indicated the breakfast quality was lacking at times, with dried out options.
Overall Experience
9
Generally positive, with specific mention of superb location and hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:50

Property Description

Prime Location Overlooking Plaza Santa Ana
Located in Madrid's charming Las Letras district, Room Mate Alicia offers stunning views of Plaza Santa Ana through its huge windows.

Chic and Modern Rooms
Designed by prestigious designer Pascua Ortega, the air-conditioned rooms feature free Wi-Fi, satellite TV, a safe, minibar, work desk, and modern bathrooms with a hairdryer.

Convenient Amenities and Attractions
Enjoy a buffet breakfast until noon in the spacious dining room, explore tapas bars and restaurants nearby, and make use of portable WiFi. The hotel is a short walk to the Prado Museum, Retiro Park, and Puerta del Sol.

Book now to experience the perfect blend of luxury and convenience at Room Mate Alicia!

Important information:

In summer guests can use the small swimming pool at the nearby Room Mate Oscar, for an additional fee. Use of the pool is subject to availability and must be booked at the reception of Room Mate Oscar.

Please note 1 extra bed can be accommodated only in the Junior Suite, for an extra charge. Please contact the property for more details.

When booking 5 rooms or more, different policies and additional supplements may apply. Once the reservation is made, the hotel will contact the guest with more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 2413 reviews
Cleanliness: 8.5
Service: 9.5
Location: 10
Room Quality: 8.5
Amenities: 9.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9
V
Valentine • solo_traveller • fr
8
Séjour en février 2026 — globalement très bonne expérience.
Pros:

Séjour en février 2026 — globalement très bonne expérience.

L’hôtel est vraiment bien situé, gros point positif. Tout était propre et plutôt bien insonorisé (bruit et lumière), même si un peu de lumière passe quand même par la salle de bain.

La literie est très confortable, mais petit bémol sur la taille du lit en longueur : pour des personnes autour d’1m90, ça peut être un peu juste, les pieds dépassent vite.

Le personnel est très sympa. Il y a aussi un room service disponible (non testé)

Je recommande

Cons:

L’hôtel est vraiment bien situé, gros point positif. Tout était propre et plutôt bien insonorisé (bruit et lumière), même si un peu de lumière passe quand même par la salle de bain.

La literie est très confortable, mais petit bémol sur la taille du lit en longueur : pour des personnes autour d’1m90, ça peut être un peu juste, les pieds dépassent vite.

2026-02-14 • via Nuitee
F
Francine • family_with_children • ca
7
Pros:

Our room was small but was quiet and very clean. The location is right on the centre perfect to visit the old town.

2026-02-14 • via Nuitee
J
Jorge • couple • cl
9
Pros:

Las habitaciones fantásticas

Cons:

Todo bien

2026-02-14 • via Nuitee
G
giani • couple • fr
8
2026-02-13 • via Nuitee
M
María José Valera • extended_group • es
10
AGRADABLE Y COLORISTA ESTANCIA EN MADRID.
Pros:

Me gustó mucho la ubicación, de la habitación su amplitud, distribución, decoración y estilo y los detalles personalizados que hacen la estancia muy agradable y cercana. Desayuno muy completo y ambiente cálido.

Cons:

Nada, pasé una estancia muy agradable.

2026-02-12 • via Nuitee
H
Hilde • family_with_children • be
9
Overwegend heel goed, fijn hotel
Pros:

Heel vriendelijk en behulpzaam personeel, heel erg proper, mooie ruime kamer, goede Wifi, lekker ontbijt met veel keuze

Cons:

Eerste dagen iedere dag een nieuwe fles water, maar de twee laatste dagen van het verblijf ineens niet meer, badkamer en douche midden in de kamer zonder afscheiding en dus in volle zicht

2026-02-11 • via Nuitee
N
Nikos • family_with_children • gr
7
2026-02-11 • via Nuitee
N
Natasha • couple • ar
8
2026-02-11 • via Nuitee
M
Maysub • family_with_children • es
9
HOTEL PARA REPETIR
Pros:

TODO. Ubicación fantástica, habitación amplia y cómoda, personal profesional y muy amable. En fin que me encantaría repetir.

2026-02-11 • via Nuitee
F
Fabian luis • solo_traveller • cl
10
2026-02-10 • via Nuitee
C
Carlos • couple • es
8
Confort a un precio adecuado.
Pros:

La cama y las almohadas eran fantásticas.

Cons:

Los grifos de la ducha cuestan adecuar la temperatura y el grifo del lavabo hace un ruido de goteo interior que es molesto.
El parking de la plaza Santa Ana, al lado del hotel, a pesar de tener un descuento por cliente del hotel es carísimo, casi 40€ por una noche.

2026-02-09 • via Nuitee
T
tiphaine • couple • be
10
2026-02-09 • via Nuitee
P
Paulina • couple • cl
9
Una excelente ubicación para conocer el centro de Madrid
Pros:

Queda en una excelente zona del barrio de las letras y cerca de todo

Cons:

El desayuno muy caro para la relación del hotel que no es 5 estrellas

2026-02-08 • via Nuitee
I
Ilya • solo_traveller • rs
9
Nice hotel in the heart of Madrid
Pros:

Nice location in the heart of Madrid, Barrio de las Letras, near Plaza St.Ana and Teatro Español
One of the best places in Madrid, just 10 min by walk to Prado Museum, or 5 min to Puerta del Sol
Hotel is dedicated to famous movie "Talk to Her" by Pedro Almodovar. Alicia is the name of one of the main characters and dancing studio from the movie now is one of the rooms in the hotel.
Breakfasts are good, Wi-Fi is OK.

2026-01-31 • via Nuitee
R
Rafael • couple • es
6
Pros:

Si situación

Cons:

Su campañia

2026-01-30 • via Nuitee
R
Ruth • family_with_children • es
10
2026-01-30 • via Nuitee
T
talevski • family_with_children • mk
7
2026-01-30 • via Nuitee
A
Andre • family_with_children • es
10
Cons:

El aire muy caliente dentro de la Habitación ! Nao había aire Muy sofocante....

2026-01-28 • via Nuitee
A
Artem • family_with_children • es
10
2026-01-28 • via Nuitee
R
Robert • extended_group • se
8
2026-01-28 • via Nuitee