Room Mate Alicia, Madrid

Hotels
•
Room Mate
9 (2545 reviews)
CALLE DEL PRADO NUMERO 2, 28014, MADRID. , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Small rooms
Breakfast quality varies
Noise from cleaning staff

Categories

Cleanliness
8.5
Mixed sentiments regarding cleanliness; some described it as acceptable, but noted issues with stale breakfast items.
Service
9.5
Staff were frequently described as friendly and helpful across multiple reviews.
Location
10
Consistently praised; described as excellent and central, close to attractions and restaurants.
Room Quality
8.5
Some rooms were noted to be small; mixed feedback on comfort.
Amenities
9.5
Although some amenities were noted as needs for improvement, the overall offerings were seen as generous.
Value for Money
9
Opinions varied; some felt it could have been better considering room size and breakfast quality.
Food and Beverage
8
Reviews indicated the breakfast quality was lacking at times, with dried out options.
Overall Experience
9
Generally positive, with specific mention of superb location and hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:50

Property Description

Prime Location Overlooking Plaza Santa Ana
Located in Madrid's charming Las Letras district, Room Mate Alicia offers stunning views of Plaza Santa Ana through its huge windows.

Chic and Modern Rooms
Designed by prestigious designer Pascua Ortega, the air-conditioned rooms feature free Wi-Fi, satellite TV, a safe, minibar, work desk, and modern bathrooms with a hairdryer.

Convenient Amenities and Attractions
Enjoy a buffet breakfast until noon in the spacious dining room, explore tapas bars and restaurants nearby, and make use of portable WiFi. The hotel is a short walk to the Prado Museum, Retiro Park, and Puerta del Sol.

Book now to experience the perfect blend of luxury and convenience at Room Mate Alicia!

Important information:

In summer guests can use the small swimming pool at the nearby Room Mate Oscar, for an additional fee. Use of the pool is subject to availability and must be booked at the reception of Room Mate Oscar.

Please note 1 extra bed can be accommodated only in the Junior Suite, for an extra charge. Please contact the property for more details.

When booking 5 rooms or more, different policies and additional supplements may apply. Once the reservation is made, the hotel will contact the guest with more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 2545 reviews
Cleanliness: 8.5
Service: 9.5
Location: 10
Room Quality: 8.5
Amenities: 9.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9
M
Marie • couple • pt
5
2026-04-18 • via Nuitee
M
Mohammed • solo_traveller • sa
10
2026-04-18 • via Nuitee
S
Stephen • extended_group • gb
8
2026-04-18 • via Nuitee
B
Betty • couple • ch
9
Pros:

Colazione molto equilibrata e con prodotti di qualità . Posizione centrale e comoda per visitare le principali attrazioni della città.

Cons:

Purtroppo non abbiamo potuto aprire le finestre in quanto stavano rifacendo la facciata e non ci è stato comunicato prima.

2026-04-18 • via Nuitee
E
Enrique • couple • es
8
2026-04-18 • via Nuitee
L
LUCIANO • solo_traveller • br
10
Ótima opção na Plaza de Santana
Pros:

De tudo, em geral.

Cons:

Gostei de tudo.

2026-04-17 • via Nuitee
S
Siew Lee • couple • my
8
还是很不错的
Pros:

位置非常好

Cons:

清洁方面

2026-04-17 • via Nuitee
H
Hanne • extended_group • se
7
Pros:

Läget är suveränt 😊. Kan tänka mig att rekommendera hotellet till andra

Cons:

Tråkigt med renovering utvändigt, men förstår att det är nödvändigt och bidrar till den pittoreska känslan närhet hela är färdigt. Det var dock inte den bilden som presenterades när vi bokade hotellet. Som ett plåster kunde hotellet erbjuda en mindre prissänkning. Dörren till toaletten slutade inte tät.

2026-04-16 • via Nuitee
A
Apostolos • couple • gr
10
ΤΕΛΟΙΟ! ΠΕΡΙΜΕΝΟΥΜΕ ΝΑ ΞΑΝΑΠΑΜΕ!
Pros:

ΕΞΑΙΡΕΤΙΚΗ ΤΟΠΟΘΕΣΙΑ

2026-04-16 • via Nuitee
L
Lillian • solo_traveller • mx
8
Recomiendo
Pros:

La ubicación, su toque personal, las personas que atienden

Cons:

Tocó que estan arreglando la fachada y no se veía el bello exterior.
Nunca molestaron con el ruido.

2026-04-16 • via Nuitee
E
Eike • couple • de
7
2026-04-14 • via Nuitee
J
Juan Pablo • couple • co
9
Excelente opción
Pros:

Excelente ubicación y my cómodas las habitaciones

Cons:

Podría
Mejorar la variedad en el
Menú Room service

2026-04-14 • via Nuitee
N
Noelia • solo_traveller • es
9
2026-04-14 • via Nuitee
N
NADIA • couple • fr
8
Bonne situation géographique
Pros:

L'accueil de Margot qui nous a conseillés sur différentes activités, suivant nos demandes.

Cons:

La douche séparée du cabinet de toilette.

2026-04-14 • via Nuitee
H
Hans • family_with_children • at
8
2026-04-14 • via Nuitee
D
DAVID • extended_group • es
8
Pros:

El hotel está muy bien ubicado y la habitación tiene un buen tamaño

2026-04-13 • via Nuitee
M
MOISES • couple • es
8
2026-04-13 • via Nuitee
A
Antonios • couple • gr
7
Pros:

Great location and fair room size

Cons:

The room was too warm, requiring air conditioning in April

2026-04-13 • via Nuitee
R
Rahel • family_with_children • es
7
Hotel in Renovation. Zimmer haben keinen Ausblick Fenster mit Folie zugeklebt.
Pros:

Die Lage, dass alles zu Fuss erreichbar ist. Die Zimmer entsprachen den Fotos.

Cons:

Das Hotel wurde renoviert. Darüber wurde weder auf der Webseite noch auf Booking.com informiert. Ich finde dafür den vollen Preis zu bezahlen, ist nicht gerechtfertigt. Man konnte die Fenster nicht aufmachen und alles war mit Folie abgedichtet. Somit hatte man keinen Ausblick. Das Hotel war eingerüstet. Das Hotel gab mir zwar einen kleinen Rabatt aber da ich über Booking.com Genius bereits schon einen guten Preis hatte, hatte ich somit praktisch keinen Rabatt. Ich hätte ein anderes Hotel gebucht, wenn ich es gewusst hätte. Ich wurde erst kurz vor Anreise darüber informiert. Obwohl ich die Fähren sehr kurzfristig gebucht habe. Zu dieser Zeit wurde das Hotel sicher bereits schon eingerüstet oder man wusste davon.

2026-04-13 • via Nuitee
P
Pep • solo_traveller • es
9
Pros:

Ubicació en el cor del barri del ja molt cèntric barri de las "Las Letras" a Madrid. Instal·lacions modernes, còmodes i de bon gust amb un punt de divertit que li dóna personalitat. El personal en conjunt molt amable i atent a cada moment.

Cons:

Res.

2026-04-13 • via Nuitee