Room Mate Alicia, Madrid

Hotels
•
Room Mate
9 (2666 reviews)
CALLE DEL PRADO NUMERO 2, 28014, MADRID. , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Small rooms
Breakfast quality varies
Noise from cleaning staff

Categories

Cleanliness
8.5
Mixed sentiments regarding cleanliness; some described it as acceptable, but noted issues with stale breakfast items.
Service
9.5
Staff were frequently described as friendly and helpful across multiple reviews.
Location
10
Consistently praised; described as excellent and central, close to attractions and restaurants.
Room Quality
8.5
Some rooms were noted to be small; mixed feedback on comfort.
Amenities
9.5
Although some amenities were noted as needs for improvement, the overall offerings were seen as generous.
Value for Money
9
Opinions varied; some felt it could have been better considering room size and breakfast quality.
Food and Beverage
8
Reviews indicated the breakfast quality was lacking at times, with dried out options.
Overall Experience
9
Generally positive, with specific mention of superb location and hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:50

Property Description

Prime Location Overlooking Plaza Santa Ana
Located in Madrid's charming Las Letras district, Room Mate Alicia offers stunning views of Plaza Santa Ana through its huge windows.

Chic and Modern Rooms
Designed by prestigious designer Pascua Ortega, the air-conditioned rooms feature free Wi-Fi, satellite TV, a safe, minibar, work desk, and modern bathrooms with a hairdryer.

Convenient Amenities and Attractions
Enjoy a buffet breakfast until noon in the spacious dining room, explore tapas bars and restaurants nearby, and make use of portable WiFi. The hotel is a short walk to the Prado Museum, Retiro Park, and Puerta del Sol.

Book now to experience the perfect blend of luxury and convenience at Room Mate Alicia!

Important information:

In summer guests can use the small swimming pool at the nearby Room Mate Oscar, for an additional fee. Use of the pool is subject to availability and must be booked at the reception of Room Mate Oscar.

Please note 1 extra bed can be accommodated only in the Junior Suite, for an extra charge. Please contact the property for more details.

When booking 5 rooms or more, different policies and additional supplements may apply. Once the reservation is made, the hotel will contact the guest with more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 2666 reviews
Cleanliness: 8.5
Service: 9.5
Location: 10
Room Quality: 8.5
Amenities: 9.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9
M
marie line • couple • fr
8
Hôtel agréable dans un quartier bien situé proche du centre.
Pros:

Nous avons beaucoup apprécié l’accueil chaleureux de Margaux et ses informations. La chambre est spacieuse et confortable.

Cons:

Le petit déjeuner est certes varié mais peu goûteux en particulier le pain et les viennoiseries.
Les gâteaux et friandises mis à notre disposition dans la chambre hors du mini bar ne sont pas gratuits contrairement à ce que nous pensions car les prix ne sont pas visibles!
Dommage aussi que des échafaudages masquaient la visibilité et la luminosité mais nous avions été prévenus quelques jours avant.

2026-06-06 • via Nuitee
L
Laura • couple • ro
10
Pros:

Great location, everything is within a few minutes' walking distance!!

2026-06-06 • via Nuitee
T
Tahoces • couple • ca
9
Confortable, clean, stylish and quiet stay in Madrid
Pros:

Very central. Rooms very well appointed. Clean. Stylish.

Cons:

Hotel prices in Madrid have skyrocketed and it was too expensive

2026-06-05 • via Nuitee
M
Maria • couple • do
9
Excelente ubicscion para disfrutar Madrid
Pros:

Excelente hotel en una ubicación privilegiada para conocer Madrid. Todo queda cerca y la zona es muy agradable para caminar y disfrutar de la ciudad. No tuvimos ningún inconveniente durante nuestra estadía. ¡Muy recomendable!

Cons:

.

2026-06-04 • via Nuitee
J
Juliana • couple • br
7
Excellent location in central Madrid
Pros:

Very centric, near everything and safe

Cons:

Nothing in special

2026-06-03 • via Nuitee
P
Patricia • solo_traveller • fr
8
Pros:

Hôtel très bien situé. Proche de tous les sites à visiter. Très calme. Chambre propre.

Cons:

Nous avions choisi une chambre avec vue sur cour, la chambre était très sombre, dommage.

2026-06-02 • via Nuitee
V
Vanina • solo_traveller • ar
10
Pros:

Las instalaciones y el trato del personal

Cons:

Nada,hicieron todo bien

2026-06-02 • via Nuitee
T
Tijana • couple • rs
9
2026-06-02 • via Nuitee
H
Hoda • couple • lb
7
Decent
Pros:

Location

Cons:

Room

2026-06-01 • via Nuitee
M
Marie • couple • us
10
2026-06-01 • via Nuitee
K
karen • couple • cl
9
Muy agradable hotel
Pros:

Ubicación, desayuno, comodidad, personal amable. Todo

Cons:

Carísimos los hoteles de Madrid!

2026-05-30 • via Nuitee
P
Patricia • couple • es
10
Un rincón de diseño al lado de donde quería ir
Pros:

La ubicación es maravillosa. Las instalaciones están muy bien.

Cons:

Creo que el desayuno es mejorable, aunque está correcto.

2026-05-30 • via Nuitee
R
Roser • couple • es
7
Pros:

Ubicación

Cons:

A pesar de tener una de las mejores habitaciones con terraza incluida que estaba genial (Habían obras y un andamio en medio de la terraza, pero ya estabamos advertidos) pues eso, que a pesar de ser una buena habitación, el water se correspondía a un baño de parvulitos, una persona adulta entra en el pero según altura tocas con las rodillas en la pared frontal al estar sentado, o si estas un poco grueso, dudo que puedan utilizar ese water, que decepción teniendo la habitación el tamaño suficiente para tener un water en condiciones. Simplemente no repetiremos por este tema, fue incomodo.

2026-05-30 • via Nuitee
H
Holly • family_with_children • us
8
It was good overall and I would probably stay there again.
Pros:

The location was great, very close to everything. The front desk staff was very friendly and super helpful.

Cons:

The breakfast was a little overpriced.
Repairs were going on while we were there so we couldn't see our our window.

2026-05-30 • via Nuitee
L
LETICIA • solo_traveller • mx
10
Pros:

Que te apoyan en todo momento, ven la forma que te sientas a gusto

Cons:

Que como estan en mantenimiento a su fachada, no se distingue, está todo cubierto

Entiendo es temporal

2026-05-30 • via Nuitee
T
Trevor • solo_traveller • au
9
Excellent hotel maximising availablel space.
Pros:

Creative design in small space..
Comfortable. Great location.

2026-05-30 • via Nuitee
T
Thomas F. • solo_traveller • us
8
2026-05-30 • via Nuitee
J
Johann • couple • de
8
2026-05-28 • via Nuitee
E
Edgardo • couple • ar
10
2026-05-28 • via Nuitee
H
Horacio • couple • ar
10
Excelente Estadía
Pros:

La atención a los detalles del personal, la limpieza y comodidad de la habitación

Cons:

No tengo comentarios

2026-05-27 • via Nuitee