Room Mate Alicia, Madrid

Hotels
•
Room Mate
9 (2849 reviews)
CALLE DEL PRADO NUMERO 2, 28014, MADRID. , Madrid , es
+34 913 89 60 95

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Small rooms
Breakfast quality varies
Noise from cleaning staff

Categories

Cleanliness
8.5
Mixed sentiments regarding cleanliness; some described it as acceptable, but noted issues with stale breakfast items.
Service
9.5
Staff were frequently described as friendly and helpful across multiple reviews.
Location
10
Consistently praised; described as excellent and central, close to attractions and restaurants.
Room Quality
8.5
Some rooms were noted to be small; mixed feedback on comfort.
Amenities
9.5
Although some amenities were noted as needs for improvement, the overall offerings were seen as generous.
Value for Money
9
Opinions varied; some felt it could have been better considering room size and breakfast quality.
Food and Beverage
8
Reviews indicated the breakfast quality was lacking at times, with dried out options.
Overall Experience
9
Generally positive, with specific mention of superb location and hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:50

Property Description

Prime Location Overlooking Plaza Santa Ana
Located in Madrid's charming Las Letras district, Room Mate Alicia offers stunning views of Plaza Santa Ana through its huge windows.

Chic and Modern Rooms
Designed by prestigious designer Pascua Ortega, the air-conditioned rooms feature free Wi-Fi, satellite TV, a safe, minibar, work desk, and modern bathrooms with a hairdryer.

Convenient Amenities and Attractions
Enjoy a buffet breakfast until noon in the spacious dining room, explore tapas bars and restaurants nearby, and make use of portable WiFi. The hotel is a short walk to the Prado Museum, Retiro Park, and Puerta del Sol.

Book now to experience the perfect blend of luxury and convenience at Room Mate Alicia!

Important information:

In summer guests can use the small swimming pool at the nearby Room Mate Oscar, for an additional fee. Use of the pool is subject to availability and must be booked at the reception of Room Mate Oscar.

Please note 1 extra bed can be accommodated only in the Junior Suite, for an extra charge. Please contact the property for more details.

When booking 5 rooms or more, different policies and additional supplements may apply. Once the reservation is made, the hotel will contact the guest with more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

9
Based on 2849 reviews
Cleanliness: 8.5
Service: 9.5
Location: 10
Room Quality: 8.5
Amenities: 9.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9
C
Claudia Patricia • solo_traveller • co
10
2026-08-29 • via Nuitee
J
Judith • couple • us
10
Great location, comfortable room
Pros:

The room was a good size, with a sitting area. The location was excellent, within walking distance to museums, plazas, and parks.

2026-08-29 • via Nuitee
F
Florencia • couple • uy
9
Excelente ubicación
Pros:

Ubicación

Cons:

Q el baño fuera semintegrado al dormitorio, molesta la luz

2026-08-28 • via Nuitee
F
Federico • solo_traveller • ar
10
2026-08-28 • via Nuitee
B
Baldassarri • couple • it
8
Struttura e posizione top lo consiglio.
2026-08-28 • via Nuitee
S
Sammy • solo_traveller • at
10
Pros:

Limpieza. El personal fué muy amable

2026-08-28 • via Nuitee
G
Gabriel • solo_traveller • us
10
2026-08-28 • via Nuitee
E
Evangelos • solo_traveller • gr
10
2026-08-28 • via Nuitee
O
Olesia • extended_group • ua
10
Pros:

The staff at your hotel are wonderful! Clean and tidy. Thank you 🙏🏼

2026-08-27 • via Nuitee
A
ALESSIO • couple • it
10
Posizione fantastica e camere super accoglienti
Pros:

Il nostro volo di rientro è stato cancellato alle 23:30, abbiamo dovuto quindi cercare un hotel all'1:30 di notte dopo tutta la trafila in aeroporto, e ce ne serviva uno con il check-in tardivo (che partiva quindi dal giorno precedente). Siamo arrivati in hotel poi intorno alle 2:30 e in 15 minuti eravamo in camera.
La camera ha superato di gran lunga le nostre aspettative, molto comoda e accogliente. Inoltre la posizione è ottima per essere in centro (Puerta del Sol) in 10 minuti a piedi. Ottima anche la colazione, molto varia e di qualità. Al check-out ci hanno concesso di tenere in deposito le valigie per altre 2 ore (sottolineo deposito, sono ben custodite e numerate in uno stanzino a cui accede solo lo staff)

Cons:

Nulla di particolare

2026-08-27 • via Nuitee
P
Polymnia • couple • gr
9
Ωραία θέση , πρωινό , καθαριότητα
Pros:

Πολύ καλή θέση , πηγαίναμε παντού με τα πόδια , ωραίο πρωινό και καθαριότητα

Cons:

Είχαμε ένα δωμάτιο που έβλεπε σε σκοτεινό ακάλυπτο

2026-08-26 • via Nuitee
S
Sonia Crem • solo_traveller • it
8
Pros:

Posizione centrale

2026-08-26 • via Nuitee
G
Gabriel Alcala • solo_traveller • us
10
I had great rest and a great time.
Pros:

The staff. The "young" lady and gentlemen at the front desk were absolutely stupendous. Tap about qualified staff; they were.

Cons:

All was good

2026-08-26 • via Nuitee
D
Diana • couple • it
9
2026-08-26 • via Nuitee
D
David • solo_traveller • ca
10
Alicia
Pros:

friendly and helpful staff

2026-08-25 • via Nuitee
E
Enno • couple • de
9
Schöne Übernachtungsmöglichkeit für Madrid-Urlaub
Pros:

Sehr gute Lage, modern eingerichtetes Zimmer, schöne große Aussenterasse

Cons:

Zimmer war etwas eng

2026-08-25 • via Nuitee
V
Viorel • solo_traveller • us
10
I expected a simple one-night stay in a single room, but Mate Alicia Hotel exceeded my expectations from the moment I ar
2026-08-25 • via Nuitee
G
Gyimah • solo_traveller • gb
9
Great location, extremely friendly and supportive staff
Pros:

The location of the property was very close to the centre, and all amenities.

Cons:

Nothing

2026-08-25 • via Nuitee
D
Dalibor • solo_traveller • at
9
2026-08-25 • via Nuitee
C
Carol Montañés • solo_traveller • es
10
Pros:

La situación, limpieza, amabilidad, guardan el equipaje sin horarios, excelente

2026-08-24 • via Nuitee