Room Mate Alicia, Madrid

Hotels
•
Room Mate
9 (2849 reviews)
CALLE DEL PRADO NUMERO 2, 28014, MADRID. , Madrid , ES
+34 913 89 60 95

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Small rooms
Breakfast quality varies
Noise from cleaning staff

Categories

Cleanliness
8.5
Mixed sentiments regarding cleanliness; some described it as acceptable, but noted issues with stale breakfast items.
Service
9.5
Staff were frequently described as friendly and helpful across multiple reviews.
Location
10
Consistently praised; described as excellent and central, close to attractions and restaurants.
Room Quality
8.5
Some rooms were noted to be small; mixed feedback on comfort.
Amenities
9.5
Although some amenities were noted as needs for improvement, the overall offerings were seen as generous.
Value for Money
9
Opinions varied; some felt it could have been better considering room size and breakfast quality.
Food and Beverage
8
Reviews indicated the breakfast quality was lacking at times, with dried out options.
Overall Experience
9
Generally positive, with specific mention of superb location and hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:50

Property Description

Prime Location Overlooking Plaza Santa Ana
Located in Madrid's charming Las Letras district, Room Mate Alicia offers stunning views of Plaza Santa Ana through its huge windows.

Chic and Modern Rooms
Designed by prestigious designer Pascua Ortega, the air-conditioned rooms feature free Wi-Fi, satellite TV, a safe, minibar, work desk, and modern bathrooms with a hairdryer.

Convenient Amenities and Attractions
Enjoy a buffet breakfast until noon in the spacious dining room, explore tapas bars and restaurants nearby, and make use of portable WiFi. The hotel is a short walk to the Prado Museum, Retiro Park, and Puerta del Sol.

Book now to experience the perfect blend of luxury and convenience at Room Mate Alicia!

Important information:

In summer guests can use the small swimming pool at the nearby Room Mate Oscar, for an additional fee. Use of the pool is subject to availability and must be booked at the reception of Room Mate Oscar.

Please note 1 extra bed can be accommodated only in the Junior Suite, for an extra charge. Please contact the property for more details.

When booking 5 rooms or more, different policies and additional supplements may apply. Once the reservation is made, the hotel will contact the guest with more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

9
Based on 2849 reviews
Cleanliness: 8.5
Service: 9.5
Location: 10
Room Quality: 8.5
Amenities: 9.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9
C
Claudia • couple • ar
10
Hermoso todo
Pros:

Amabilidad

Cons:

Nada

2026-10-17 • via Nuitee
A
Andre • solo_traveller • ca
9
2026-10-17 • via Nuitee
S
Susanne • solo_traveller • de
7
2026-10-16 • via Nuitee
C
Carlos • couple • uy
8
Buen servicio y exelente ubicación
Pros:

Cómodo y limpio

2026-10-16 • via Nuitee
C
caroline • couple • fr
10
parfait
Pros:

chambres magnifiques, spacieuses, emplacement idéal. Très beau batiment sur une des plus belles places de Madrid. . Pourquoi seulement 3 étoiles ????

Cons:

tout a été parfait

2026-10-16 • via Nuitee
R
RAVINDRAN • family_with_children • my
10
Pros:

Very good service and very clean the hotel

2026-10-15 • via Nuitee
R
Rossana • couple • br
7
Cumpriu a expectativa
Pros:

Localização

Cons:

Instalação fisica

2026-10-15 • via Nuitee
K
Kirk • couple • us
9
Great location and breakfast. Staff was helpful.
Pros:

Location, breakfast and terrace

Cons:

Commode location was very tight area

2026-10-14 • via Nuitee
P
Patrick • couple • fr
9
Cons:

Ne pas pouvoir ouvrir la fenêtre.

2026-10-14 • via Nuitee
S
Scott • solo_traveller • us
8
2026-10-13 • via Nuitee
M
Maria Teresa • couple • es
9
Pros:

Nos sorprendió el tamaño de la habitación y lo silencioso que son las habitaciones. Se puede mejorar el desayuno.

Cons:

El mobiliario de la zona de desayuno , muy antiguo. Deberían cambiarlo, mi marido estaba sentado en un banco y al reclinarse se rompió, menos mal que no se hizo daño en la espalda.

2026-10-11 • via Nuitee
L
Louise • couple • au
5
Pros:

Location was good

Cons:

Over priced no privacy in bathroom.
Room had unpleasant smell.

2026-10-11 • via Nuitee
V
Vinicio • couple • br
8
2026-10-11 • via Nuitee
P
philip • couple • au
8
Pros:

Location . Breakfast timing

2026-10-10 • via Nuitee
S
Sean • extended_group • us
4
A complete rip off
Pros:

Centrally licated

Cons:

No facilities. Basic.
We needed 2 rooms. We were charged almost 500 euros per night for a small suite and then charged over 400 euros for a single room that was disgusting and no bigger than a closet. We complained at reception and they said they agreed with us that it was unfair but there was nothing they could do. Charging that much for a room of that size and quality just because you can is a disgrace but the hotel know that they can and get away with it. We will never return.

2026-10-09 • via Nuitee
K
Khloe Noemi • couple • it
10
Un finde en Madrid excelente
Pros:

Struttura bellissima, abbastanza tranquilla e molto silenziosa x dormire …. La mattina giù al bar la colazione eccezionale , tutto pulito e lo staff 10e lode

Cons:

——-nulla tutto ok

2026-10-09 • via Nuitee
A
Alejandro • solo_traveller • mx
8
2026-10-09 • via Nuitee
B
Beatriz • family_with_children • es
10
2026-10-09 • via Nuitee
A
abdullah • couple • sa
9
موقع مميز الغرف نظيفه وجميله ،، فقط السعر مرتفع جداً
Pros:

الموقع جيد يبعد عن شارع جراند فيا 13 دقيقه وانامه ساحه وبالقرب من المحلات التجارية .

Cons:

لاشي

2026-10-09 • via Nuitee
G
Gianluca • couple • it
8
2026-10-09 • via Nuitee