Best Western Plus Lake Dallas Inn & Suites

Hotels
•
Best Western Plus
8.2 (337 reviews)
305 Swisher Road , Lake Dallas , US
+1 940-497-1007

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Good breakfast / adequate morning offerings
Affordable price / good value
Convenient location (near Denton, local food/gas)
Spacious rooms
Pool and jacuzzi
Free parking
Fitness center
Clean breakfast area
Cons:
Dirty-looking sheets, dingy towels and stains
Room smell reported
Low or no shower pressure
Noisy AC / noisy elevator / some traffic noise
Prank gas-leak phone call incident
Holes in shower causing privacy concerns
Limited breakfast variety / same each day
Cracking sound from tub and other maintenance issues
Stains on pull-out beds

Categories

Cleanliness
6
Multiple guests reported dirty-looking sheets, dingy/old towels, stains on pull-out beds and room smells; several cleanliness and maintenance concerns noted.
Service
9.5
Numerous positive comments about staff being great, welcoming and helpful (front desk follow-up mentioned by guests); a few service interactions during an incident were handled proactively.
Location
8.5
Generally praised as convenient and quiet, close to local amenities and Denton; one mention of heavy traffic/noise but overall location described positively.
Room Quality
7.2
Rooms described as spacious by some, but several issues reported: low/no shower pressure, noisy AC, holes in shower, cracking tub sound and occasional stains.
Amenities
8.6
Pool, jacuzzi, fitness center and ample free parking received positive mentions; elevator/noise and loud AC were occasional negatives.
Value for Money
9
Multiple guests commented positively on price and fair value, often saying they loved the price or it was a good deal.
Food and Beverage
7.6
Breakfast repeatedly described as good/adequate but with limited choices and repetitive offerings day-to-day.
Overall Experience
9.2
Overall stays skew positive due to staff, price, location and amenities, though marred for some by cleanliness and maintenance issues and an alarming prank call incident.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Convenient Amenities

The Best Western Plus Lake Dallas Inn and Suites offers air-conditioned rooms with a refrigerator, microwave, and free Wi-Fi. Guests can enjoy cable TV, a DVD player, coffee maker, and ironing facilities for added convenience.

Relaxation and Fitness Options

Guests can unwind in the outdoor pool and hot tub or stay active in the hotel's gym. The 100% smoke-free property ensures a comfortable stay for all visitors.

Nearby Attractions

Conveniently located just 1.4 miles from Lake Lewisville, this hotel is ideal for nature lovers. Additionally, the proximity to Lake Park 9 Hole Golf Course offers leisure activities for guests.

Book your stay at Best Western Plus Lake Dallas Inn and Suites for a relaxing and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 337 reviews
Cleanliness: 6
Service: 9.5
Location: 8.5
Room Quality: 7.2
Amenities: 8.6
Value for Money: 9
Food and Beverage: 7.6
Overall Experience: 9.2
J
Joanna • couple • us
8
2026-10-30 • via Nuitee
J
James • couple • us
10
We had a wonderful evening.
Pros:

Great staff and breakfast!! Loved the price.

2026-10-26 • via Nuitee
T
Toni • couple • us
10
Was exactly what we needed
Pros:

It had everything I expected

Cons:

Nothing

2026-10-19 • via Nuitee
A
allison • solo_traveller • us
8
2026-10-19 • via Nuitee
A
Arnisha • extended_group • us
10
2026-10-18 • via Nuitee
G
Glenn • solo_traveller • us
7
Good location with fair price
Pros:

Location

2026-09-04 • via Nuitee
R
Romo • solo_traveller • us
10
2026-09-02 • via Nuitee
Y
Yolanda • family_with_children • us
7
The stay was ok. I will not be recommending the property to my clients as a Travel Advisor. I also
Pros:

The breakfast was good and clean area to eat. The room was decent and clean.

Cons:

The tub in the bathroom when you stepped in had a cracking sound. The towels were dengy looking. I received a prank call at 3am in the morning saying there was a gas leak in the hotel. I called several other rooms to see if they received a call and they said no. I talked to 2 young ladies the next morning as we were going downstairs. They said someone called but they didn't answer the room phone. Christina from the front desk called me to insure that everything was fine at the hotel. I spoke to Mark who checked me in and he said no outside calls came in and Rajesh also said no record of outside calls came into my room. My son was in the room with me and told me to hang up the phone. The person said it was a serious matter and I needed to wet a towel and place it under my room door. He also instructed me to open the room windows. Then he advised me to take the toilet seat off the toilet and bust out the windows. He stated that 2 people had passed out and it was urgent to get the proper air coming in that room. He said the insurance would pay for the windows. I did not hear anyone else busting out their room windows. He said the fire department were on their way. That's when I hung up the phone and called a few other rooms. As a Travel Advisor I will not be recommending the Best Western Plus to future clients.

2026-08-17 • via Nuitee
J
Jordan • family_with_children • us
2
Uncomfortable!
Pros:

Nothing.

Cons:

The accommodations had several cleanliness and maintenance concerns. The sheets, comforter, and pillows appeared dirty, and the towels were old and dingy. There were also small holes in the back of the shower that raised privacy concerns. The room was extremely hot, which I reported to the front desk. Additionally, the heavy traffic and noise contributed to an overall unpleasant stay.

2026-08-10 • via Nuitee
J
Jkvk • solo_traveller • us
10
2026-08-05 • via Nuitee
J
Jennie • family_with_children • us
3
Pros:

The price and the outside was very well kept

Cons:

The smell of the rooms. The stains on the pull out beds, we book two room and listed our children ages. We had one room on the second floor and the other on the third floor anything could had happened.

2026-07-20 • via Nuitee
S
Shandra • solo_traveller • us
10
Pros:

Rooms were spacious,clean staff was beyond great

2026-07-20 • via Nuitee
E
Emilie • family_with_children • fr
8
Pros:

Chambre spacieuse
Personnel agréable
Salle de fitness

Cons:

Petit déjeuner bon mais pas beaucoup de choix
Clim très bruyante

2026-07-14 • via Nuitee
T
Timmie • family_with_children • us
8
It was good could of had more choices for breakfast
Pros:

Breakfast was good it was just the same everyday!

Cons:

Same breakfast everyday!

2026-07-02 • via Nuitee
C
Cyndi • couple • us
10
2026-06-30 • via Nuitee
D
David • couple • us
6
Pros:

Shower did not work
Office said pressure was low
It was 630 was there for business

Cons:

Was clean

2026-06-26 • via Nuitee
N
Nathaniel • solo_traveller • us
3
Pros:

The AC works.

2026-06-15 • via Nuitee
L
Lutula • family_with_children • us
7
2026-06-12 • via Nuitee
S
Sharon • solo_traveller • us
10
2026-06-02 • via Nuitee
S
Shelitra • solo_traveller • us
10
2026-05-30 • via Nuitee