Best Western Plus Lake Dallas Inn & Suites

Hotels
Best Western Plus
9 (475 reviews)
305 Swisher Road , Lake Dallas , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Cons:
Dirty rooms
Poor breakfast quality

Categories

Cleanliness
6.35
Many negative remarks about cleanliness, including comments about dirty rooms and towels.
Service
10
Staff received positive reviews for their helpfulness and friendliness.
Location
10
Convenient location with easy access to stores.
Room Quality
9.32
Rooms generally described as large and comfortable, with some concerns.
Amenities
9.36
Basic amenities available; certain complaints about limited breakfast options.
Value for Money
9.31
Overall perception of value is mitigated by serious cleanliness issues and negative experiences.
Food and Beverage
8.34
Breakfast options were ok but not impressive; coffee quality was also subpar.
Overall Experience
9.3
Mixed feedback overall; positives were overshadowed by major cleanliness complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:35

Property Description

Convenient Amenities

The Best Western Plus Lake Dallas Inn and Suites offers air-conditioned rooms with a refrigerator, microwave, and free Wi-Fi. Guests can enjoy cable TV, a DVD player, coffee maker, and ironing facilities for added convenience.

Relaxation and Fitness Options

Guests can unwind in the outdoor pool and hot tub or stay active in the hotel's gym. The 100% smoke-free property ensures a comfortable stay for all visitors.

Nearby Attractions

Conveniently located just 1.4 miles from Lake Lewisville, this hotel is ideal for nature lovers. Additionally, the proximity to Lake Park 9 Hole Golf Course offers leisure activities for guests.

Book your stay at Best Western Plus Lake Dallas Inn and Suites for a relaxing and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 475 reviews
Cleanliness: 6.35
Service: 10
Location: 10
Room Quality: 9.32
Amenities: 9.36
Value for Money: 9.31
Food and Beverage: 8.34
Overall Experience: 9.3
Y
Yolanda family_with_children us
7
The stay was ok. I will not be recommending the property to my clients as a Travel Advisor. I also
Pros:

The breakfast was good and clean area to eat. The room was decent and clean.

Cons:

The tub in the bathroom when you stepped in had a cracking sound. The towels were dengy looking. I received a prank call at 3am in the morning saying there was a gas leak in the hotel. I called several other rooms to see if they received a call and they said no. I talked to 2 young ladies the next morning as we were going downstairs. They said someone called but they didn't answer the room phone. Christina from the front desk called me to insure that everything was fine at the hotel. I spoke to Mark who checked me in and he said no outside calls came in and Rajesh also said no record of outside calls came into my room. My son was in the room with me and told me to hang up the phone. The person said it was a serious matter and I needed to wet a towel and place it under my room door. He also instructed me to open the room windows. Then he advised me to take the toilet seat off the toilet and bust out the windows. He stated that 2 people had passed out and it was urgent to get the proper air coming in that room. He said the insurance would pay for the windows. I did not hear anyone else busting out their room windows. He said the fire department were on their way. That's when I hung up the phone and called a few other rooms. As a Travel Advisor I will not be recommending the Best Western Plus to future clients.

2026-08-17 via Nuitee
J
Jordan family_with_children us
2
Uncomfortable!
Pros:

Nothing.

Cons:

The accommodations had several cleanliness and maintenance concerns. The sheets, comforter, and pillows appeared dirty, and the towels were old and dingy. There were also small holes in the back of the shower that raised privacy concerns. The room was extremely hot, which I reported to the front desk. Additionally, the heavy traffic and noise contributed to an overall unpleasant stay.

2026-08-10 via Nuitee
J
Jkvk solo_traveller us
10
2026-08-05 via Nuitee
S
Shandra solo_traveller us
10
Pros:

Rooms were spacious,clean staff was beyond great

2026-07-20 via Nuitee
J
Jennie family_with_children us
3
Pros:

The price and the outside was very well kept

Cons:

The smell of the rooms. The stains on the pull out beds, we book two room and listed our children ages. We had one room on the second floor and the other on the third floor anything could had happened.

2026-07-20 via Nuitee
E
Emilie family_with_children fr
8
Pros:

Chambre spacieuse
Personnel agréable
Salle de fitness

Cons:

Petit déjeuner bon mais pas beaucoup de choix
Clim très bruyante

2026-07-14 via Nuitee
T
Timmie family_with_children us
8
It was good could of had more choices for breakfast
Pros:

Breakfast was good it was just the same everyday!

Cons:

Same breakfast everyday!

2026-07-02 via Nuitee
C
Cyndi couple us
10
2026-06-30 via Nuitee
D
David couple us
6
Pros:

Shower did not work
Office said pressure was low
It was 630 was there for business

Cons:

Was clean

2026-06-26 via Nuitee
N
Nathaniel solo_traveller us
3
Pros:

The AC works.

2026-06-15 via Nuitee
L
Lutula family_with_children us
7
2026-06-12 via Nuitee
S
Sharon solo_traveller us
10
2026-06-02 via Nuitee
S
Shelitra solo_traveller us
10
2026-05-30 via Nuitee
B
Byrd couple us
8
Good hotel with lots of food, gas etc.
Pros:

This is a nice, quiet hotel close to the fry for convenience. Pool & jacuzzi were good and lots of free parking. Breakfast adequate enough and front desk. & service was great! Food close by too!

Cons:

Elevator was loud.

2026-05-29 via Nuitee
R
Renee solo_traveller us
9
Pros:

I loved everything the Staff Was So Awesome

Cons:

I didn't like the facts that the shower didn't have much pressure

2026-05-24 via Nuitee
U
Username JOSEPH solo_traveller us
9
Near Denton
Pros:

Very quiet and staff was welcoming. Hope to stay here later this year

2026-05-21 via Nuitee
M
Magane solo_traveller us
8
2026-05-12 via Nuitee
S
sarah solo_traveller us
4
Pros:

Arrived very pleasant young man, went in first room went to use toilet cleaners had put black water out of carpet cleaner looked terrible, moved to another room, floor was wet not damp , furniture in room wet, we were their two night hotels in the area were booked so had to stay couldn't put anything on the floor nor furniture everything got wet, I understand cleaning carpets etc but why put people in such rooms floors were still wet when we left

2026-05-04 via Nuitee
D
Darrell couple us
7
2026-05-04 via Nuitee
C
Charles solo_traveller us
8
2026-04-20 via Nuitee