Isaaya Hotel Boutique by WTC

Hotels
9.2 (370 reviews)
155 Dakota, Colonia Napoles , Mexico City , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Service quality
Spacious rooms
Cons:
Cleanliness issues
Noise disturbances
Aging facilities

Categories

Cleanliness
8.2
Several mentions of unclean items such as towels and sheets.
Service
9.7
General praise for service quality and responsiveness despite some issues.
Location
10
Highly rated for its proximity to central attractions and convenience.
Room Quality
8.7
Spaciousness noted, but noise complaints and maintenance issues affect the score.
Amenities
8.7
Basic amenities are acceptable, but some are in need of upgrading.
Value for Money
9.2
Good value for the location and quality overall, though some areas need improvement.
Food and Beverage
9.2
No specific mentions of food quality, assigned standard quality for this hotel tier.
Overall Experience
9.9
Guests express overall satisfaction despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:10

Property Description

Luxurious Accommodations
Experience the epitome of luxury at Isaaya Hotel Boutique by WTC, conveniently situated across from the Mexico City World Trade Center. Indulge in well-appointed guest rooms featuring free Wi-Fi, cable TV, minibar, air conditioning, and select rooms with a balcony.

Gastronomic Delights
Satisfy your culinary cravings at the hotel's restaurant and bar, offering a delectable array of dishes and drinks to tantalize your taste buds.

Convenient Location
With a prime location just 7 miles from Mexico City International Airport and in close proximity to Chapultepec Castle, Isaaya Hotel Boutique by WTC is the ideal choice for both leisure and business travelers.

Ready to elevate your stay in Mexico City? Book now at Isaaya Hotel Boutique by WTC!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Debit Cards are not accepted as a form of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 370 reviews
Cleanliness: 8.2
Service: 9.7
Location: 10
Room Quality: 8.7
Amenities: 8.7
Value for Money: 9.2
Food and Beverage: 9.2
Overall Experience: 9.9
L
luria • couple • mx
10
2026-02-12 • via Nuitee
E
Eduardo • family_with_children • mx
10
2026-02-11 • via Nuitee
E
Ebbe Valdemar • extended_group • mx
7
Cons:

Se augmento el precio con 1,200 MN

2026-01-29 • via Nuitee
I
Isai • solo_traveller • us
7
Cons:

No me enviaron la factura, la reclame por e-mail y aun hoy sigo esperando por esa factura.

2026-01-20 • via Nuitee
A
Aldo Iván • family_with_children • mx
10
2026-01-19 • via Nuitee
G
Gustavo Alberto • family_with_children • mx
10
Lleve a mi hija al WTC auditorio Pepsi, así que este hotel tenía ubicación, restaurante. Gracias
Pros:

Ubicación

2026-01-19 • via Nuitee
G
Gladys • family_with_children • mx
10
2026-01-18 • via Nuitee
R
Rania • couple • us
9
2026-01-10 • via Nuitee
H
Horacio A. • family_with_children • mx
9
A New Year's sojourn
Pros:

The hotel is very conveniently located right behind the WTC, close to other business locations.

Cons:

The floor was not swept and thermostat could not be controlled (it was chilly). Otherwise, general cleanness and environment was good.

2026-01-02 • via Nuitee
F
Flores • solo_traveller • mx
10
Pros:

La habitación super cómoda

2026-01-01 • via Nuitee
R
Ricardo • family_with_children • mx
9
Pros:

Espacio amplio de la habitación
Muy buena ubicación
Limpieza

Cons:

Un poco fría la habitación por las noches
Se sale el agua del área de la regadera al bañarme

2025-12-30 • via Nuitee
G
Gustavo • family_with_children • mx
9
2025-12-30 • via Nuitee
D
Daniel • family_with_children • us
10
2025-12-29 • via Nuitee
S
Sebastian • family_with_children • co
8
Gran opción precio/calidad/ubicación
Pros:

Buena relación calidad, ubicación y precio

Cons:

Las áreas comunes podrían estar en mejor estado

2025-12-28 • via Nuitee
A
Angelina • couple • us
10
I will stay here again
Pros:

I love it, great place I love the shower hot and plenty of water on the showers

2025-12-27 • via Nuitee
N
Natalia • family_with_children • mx
9
2025-12-22 • via Nuitee
C
Calvillo Montes • couple • mx
10
2025-12-22 • via Nuitee
I
Itzel • solo_traveller • mx
10
2025-12-14 • via Nuitee
G
Gustavo • family_with_children • mx
8
2025-12-09 • via Nuitee
L
Lizbeth • family_with_children • mx
9
2025-12-05 • via Nuitee