Isaaya Hotel Boutique by WTC

Hotels
9.2 (411 reviews)
155 Dakota, Colonia Napoles , Mexico City , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Service quality
Spacious rooms
Cons:
Cleanliness issues
Noise disturbances
Aging facilities

Categories

Cleanliness
8.2
Several mentions of unclean items such as towels and sheets.
Service
9.7
General praise for service quality and responsiveness despite some issues.
Location
10
Highly rated for its proximity to central attractions and convenience.
Room Quality
8.7
Spaciousness noted, but noise complaints and maintenance issues affect the score.
Amenities
8.7
Basic amenities are acceptable, but some are in need of upgrading.
Value for Money
9.2
Good value for the location and quality overall, though some areas need improvement.
Food and Beverage
9.2
No specific mentions of food quality, assigned standard quality for this hotel tier.
Overall Experience
9.9
Guests express overall satisfaction despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:10

Property Description

Luxurious Accommodations
Experience the epitome of luxury at Isaaya Hotel Boutique by WTC, conveniently situated across from the Mexico City World Trade Center. Indulge in well-appointed guest rooms featuring free Wi-Fi, cable TV, minibar, air conditioning, and select rooms with a balcony.

Gastronomic Delights
Satisfy your culinary cravings at the hotel's restaurant and bar, offering a delectable array of dishes and drinks to tantalize your taste buds.

Convenient Location
With a prime location just 7 miles from Mexico City International Airport and in close proximity to Chapultepec Castle, Isaaya Hotel Boutique by WTC is the ideal choice for both leisure and business travelers.

Ready to elevate your stay in Mexico City? Book now at Isaaya Hotel Boutique by WTC!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Debit Cards are not accepted as a form of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 411 reviews
Cleanliness: 8.2
Service: 9.7
Location: 10
Room Quality: 8.7
Amenities: 8.7
Value for Money: 9.2
Food and Beverage: 9.2
Overall Experience: 9.9
P
Pablo • solo_traveller • br
10
2026-07-03 • via Nuitee
E
Eduardo • family_with_children • mx
10
2026-07-02 • via Nuitee
S
Sergio • solo_traveller • mx
10
2026-06-26 • via Nuitee
C
Carlos • family_with_children • mx
10
ESTANCIA MUY CÓMODA, BUEN SERVICIO, BUENA UBICACIÓN Y A BUEN PRECIO
Pros:

Lo que mas me gusto fue el servicio, muy atentos todos desde la llegada en recepción por parte de las señoritas, hasta el servicio del restaurant, por parte del mesero Enrique que se esmeró mucho y su atención fue realmente excepcional.

Cons:

El desayuno incluido, es tan sencillo que es prácticamente imposible no pedir a la carta si quieres desayunar bien. Estaba bueno, aunque esperaba un porquito mas de variedad u opciones, no solo pan con mantequilla y mermelada y frutas, aunque sea huevos ya estaría bien.

2026-06-23 • via Nuitee
T
Teresa • solo_traveller • mx
9
2026-06-23 • via Nuitee
S
sebastian • solo_traveller • ar
7
Great rooms, nice hotel, poor breakfast
Pros:

Room was great. Super big, hugh balcony, king bed, comfy pillows. Hot water came fast, almost as soon as you open. It's a small hotel, very well located business wise.

Cons:

I doubted to chose this hotel or another one 1 block away, but what hooked me in were the pics of the fantastic "included" breakfast. Pictures were a scam, nothing to do with reallity. If you wanted the "pictured breakfast", it's by the menu, you need to pay for it, and despite I did it, nothing to do with the expectations. Also, and understanding check in is at 3pm and check out at noon, I requested an early check in or even a late check out. I saw little movement in the hotel, and given the time of the week and location, you coiuld assume it was not fully packed, yet and almost without reviewing it, both of them were denied.

2026-06-22 • via Nuitee
M
Marcela • couple • mx
10
Great
Pros:

The location

Cons:

In the room no dim lights

2026-06-21 • via Nuitee
T
Tobias • couple • ch
10
Pros:

Alles

Cons:

Frühstück nur teilweise im Preis enthalten und das Rührei, gegen Bezahlung, war sehr ungenügend zubereitet.

2026-06-20 • via Nuitee
G
Gilda • solo_traveller • cl
9
Muy buen hotel, personal muy cordial!
Pros:

En este hotel el personal es muy agradable y te atienden con una sonrisa.
Las solicitudes se atienden con rapidez.

Cons:

Un día me sirvieron el desayuno continental con sólo jugo, café y unas frutas, me pareció muy escaso.
Al día siguiente ya venia con dos tostadas y mermeladas, y ahí me dijeron que había sido porque se les había acabado el pan.
Pese a eso, debo decir que mi estadía de 2 noches fue muy agradable y recomiendo este hotel a otros pasajeros que vana Ciudad de México.

2026-06-17 • via Nuitee
O
Oscar Deniss • solo_traveller • mx
10
Pros:

Bastante comodo

2026-06-16 • via Nuitee
A
Ale • solo_traveller • mx
10
Pros:

La habitación

Cons:

El servicio de tv

2026-06-13 • via Nuitee
M
Marcela • couple • mx
10
2026-06-12 • via Nuitee
S
Stefan • solo_traveller • ro
9
Pros:

Das Personal war sehr freundlich und aufmerksam. Das Zimmer war groß und makellos sauber, und das Bett bot hohen Komfort.

2026-06-06 • via Nuitee
A
Alejandra • couple • mx
10
Pros:

la atencion del servicio del personal siempre muy atento y muy amables, la ubicacion quedo perfecta, y todo muy limpio

Cons:

E

2026-06-03 • via Nuitee
M
Marco • couple • mx
9
Pros:

buena ubicacion, la habitacion es agradable y comoda,

Cons:

Que no pueda obtener mi factura directamente en el mostrador, envie mis datos fiscales y no he recibido mi factura, las facturas del consumo de restaurant no se pueden generar en el momento, hay que mandar correo.

2026-05-26 • via Nuitee
M
Miguel • solo_traveller • mx
9
Lugar agradable
Pros:

La habitación era amplia y limpia, el personal sumamente atento.

Cons:

A las 6 de la mañana todas las luces se encendieron y las cortinas también, posteriormente a las 7, esto debería estar programado solamente a petición del huésped.

2026-05-25 • via Nuitee
E
Eugenia • solo_traveller • ca
8
Pros:

La ubicación y la habitación en si.

Cons:

Que no tiene cortinas gruesas q tapen el sol p dormir en la mañana.

2026-05-12 • via Nuitee
M
Martien • solo_traveller • nl
10
2026-05-10 • via Nuitee
F
FRIEDA VANESSA • solo_traveller • mx
9
ÓPTIMO
Pros:

Los detalles de bienvenida

Cons:

No tuve jabón de baño

2026-05-04 • via Nuitee
A
Ana Laura • extended_group • mx
10
2026-05-03 • via Nuitee