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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Currency exchange
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Valet parking
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Non-smoking throughout
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Daily housekeeping
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Board games/puzzles
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Parking garage
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Concierge service
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Special diet menus - on request
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ATM/cash machine on site
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Wine/champagne
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Walking tours
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
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Property Description
Historic Architecture and Gourmet Dining
Experience the charm of historic architecture at our 5-star hotel in Zocalo, Mexico City. Indulge in authentic Mexican cuisine at our gourmet restaurant with stunning views of Zócalo Plaza and the National Palace.
Luxurious Amenities and Services
Relax in comfort with bathrobes, slippers, and a minibar in each guest room. Stay connected with free WiFi and unwind at the gym. Our non-smoking hotel also offers laundry services and 12 meeting rooms for your convenience.
Prime Location and Nearby Attractions
Immerse yourself in the cultural heart of the city with a stay at Gran Hotel Ciudad de Mexico. Explore the Metropolitan Cathedral, the Presidential Palace with art by Diego Rivera, and the lush gardens of Castillo de Chapultepec, all just steps away.
Book your stay now and elevate your Mexico City experience at Gran Hotel Ciudad de Mexico.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Debit Cards are accepted as a form of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
J’ai adoré l’accueil du personel, le lieu est très bien situé et magnifique.
Location- steps from Zocalo, Cathedral, Templo Mayor!
Beautiful Tiffany glass ceiling! Spacious bedroom and bathroom.
Old bedroom, old beds, not enough bedsheets.
The fin de siecle decor. The access to the center of the city.
Nothing
El hotel es bellísimo y me encanta que han conservado el edificio con la arquitectura y diseño original.
La ubicación es excelente porque estás a un paso del zócalo y en nuestro caso tuvimos un evento ahí en el centro de la ciudad, así que hospedarnos ahí fue perfecto porque, hubo una manifestación y cerraron las calles para entrar al centro de la Ciudad, pero como estábamos en este hotel pudimos caminar por 6-9 minutos sin ningún problema al lugar del evento.
Las habitaciones son enormes!
El personal de la recepción fue muy amable y atento.
Una de las habitaciones que reservamos tenía un olor muy desagradable. Olía a sucio y viejo.
Tenía alfombra y se veía muy descuidada y vieja, seguramente era de donde se despedía el olor tan desagradable.
Sería muy bueno que cuidaran esos detalles de remodelación o mantenimiento para dar una mejor atención e impresión a los huéspedes.
Las toallas están muy percudidas y dan muy mal aspecto.
El restaurante del desayuno también se ve muy descuidado, necesita una buena remodelación.
Lage, Innenhof und Aussicht
Kellner im Restaurant nicht freundlich
Historic building with beautiful stain glass ceilings, nice views from 4th floor restaurant, good walking location to the Centro area. Staff generally helpful. Room was clean and beds comfortable.
Location is not accessible to taxis or Ubers so u need to be dropped off a block away. I asked for a wake up call and it was provided 25 minutes late so we almost missed our hot air balloon ride excursion. Floors are not even so you need to be aware walking around.
Service in great. The hotel is majestuous. Location is premium
Very noisy street next to hotel
Beautiful, ornate details.
Wouldn’t change anything.
Tolles Artdeco Hotel. Sehr freundliches Personal. Lage mitten im Zentrum, dadurch alles fußläufig erreichbar.
Absolutely gorgeous property. Room was spacious and comfortable and clean. My little Juliette balcony was perfect to people watch
Not knowing that you’re not able to have the uber drop you off directly in front of the hotel. Took a minute to get oriented. The hotel should perhaps give the heads up about that
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