Quality Inn & Suites Matteson near I-57

Hotels
•
Quality Inn
6.4 (769 reviews)
21050 Matteson Avenue , Matteson , us
+1 708-252-7546

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Location
Cons:
Dirty Facilities
Poor Food Quality

Categories

Cleanliness
5.35
Multiple reviews mention cleanliness issues, including dirty sheets and an overall lack of hygiene.
Service
8.85
Several reviews commend the staff for being accommodating and friendly.
Location
7.85
The location received positive feedback but also had mentions of the area being a little rough.
Room Quality
6.35
Mixed feedback with some rooms being nice, but others noted bad odors and old furnishings.
Amenities
5.35
Limited amenities with reviews highlighting poor breakfast options.
Value for Money
6.35
Guests felt the value was not sufficient for the condition and cleanliness of the hotel.
Food and Beverage
4.35
Food choices were consistently criticized for being subpar.
Overall Experience
6.75
Overall experience mixed, with some highlights but significant drawbacks reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:53

Property Description

Modern Amenities
Quality Inn & Suites Matteson offers modern amenities such as a fitness centre and complimentary hot breakfast, ensuring a comfortable stay for all guests.

Convenient Facilities
Guest rooms are equipped with essential facilities like a flat-screen TV, microwave, refrigerator, and coffee maker, providing convenience and comfort during your stay.

Ideal Location
Located just off Interstate 57, our hotel is conveniently close to popular attractions like Hollywood Casino Amphitheatre and Odyssey Fun World, making it the perfect choice for both leisure and business travelers.

Book your stay at Quality Inn & Suites Matteson near I-57 for a relaxing and enjoyable experience.

Important information:

Upon check-in, photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that this property can accommodate dogs but will not accommodate other types of pets.

Please inform the property in advance of your stay if you plan to bring a dog.

Please note that the property can only accommodate pets with a maximum weight of 14 kg or less.

When travelling with a pet dog, please note that an extra charge of USD 20 per pet, per night applies, with a maximum stay with a dog of 3 nights only.

Please note that a maximum of 1 dog is allowed per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    Adults stay for US$25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.4
Based on 769 reviews
Cleanliness: 5.35
Service: 8.85
Location: 7.85
Room Quality: 6.35
Amenities: 5.35
Value for Money: 6.35
Food and Beverage: 4.35
Overall Experience: 6.75
J
Jonathan • solo_traveller • us
8
Great location and comfortable stay
Pros:

I like the room, bathroom, and location. The facility was clean and the staff was really friendly to help assist.

Cons:

The one elevator that takes 40sec to a min to close.

2026-06-27 • via Nuitee
P
Patricia • couple • us
5
Comfortable
Pros:

Location

Cons:

Need a update. Clean but show wear and tear

2026-06-27 • via Nuitee
T
Tanyaka • solo_traveller • us
10
2026-06-26 • via Nuitee
R
Robert • solo_traveller • us
9
2026-06-15 • via Nuitee
C
Courtney • solo_traveller • us
1
2026-06-11 • via Nuitee
S
Shanise • couple • us
1
Horrible.
Pros:

Nothing.

Cons:

If I could leave 0 stars I would. I booked this hotel for 5 nights, on the 3rd night at 10pm I felt something bite me. I get up and there is a bed bug on the bed I did not stay this night because I was told I could stay in another room but they weren’t going to check the new room for bed bugs. They refunded me for 2 nights out of 5 but not the night I actually got bit and left. The front desk host was rude after I showed him the bed bug he told me it wasn’t a bed bug just a regular bug. He told me he couldn’t give me his managers name. The manager after 3 days of trying to get in touch with him, told me that they had someone come out to look and since they couldn’t find any bed bugs besides the one I had in the bottle that bit me, then they don’t have any and they can’t refund me. To spend my money here and be treated this way is sickening. Booking.com were of bo help for accommodation leading me to sleeping in my car for the night.

2026-06-11 • via Nuitee
C
Carlton • couple • us
7
2026-06-09 • via Nuitee
J
Jones • family_with_children • us
10
2026-06-04 • via Nuitee
J
JESSICA • couple • us
1
Stay Far Far Away!!!
Pros:

Location

Cons:

This was the dirtiest smelliest place I have ever stayed. The front desk treated us like thieves and would not give us towels unless we exchanged towel for towel. We were only allowed one per person The room was filthy I. Bought cleaning supplies and cleaned it myself. The garbage had mold at bottom. It smelled of reefer and piss throughout the hotel. And breakfast was pathetic. Danish and waffles. No meats or eggs. Old brown bananas. I’m repulsed that this place is allowed to continue to run

2026-05-28 • via Nuitee
Z
Zhane • couple • us
5
2026-05-27 • via Nuitee
E
Elijah • couple • us
7
2026-05-22 • via Nuitee
T
Tekeda • family_with_children • us
6
Pros:

Breakfast was very plain and basic, should offer more at least a meat. Comfort was decent and location was perfect

Cons:

Need sitting area for guests outside , upgrade breakfast, change:clean comforters daily and keep elevator sanitized and clean.

2026-05-19 • via Nuitee
S
Shakena • solo_traveller • us
6
2026-05-13 • via Nuitee
E
Esilvio • solo_traveller • us
10
2026-05-10 • via Nuitee
I
Ikechi • solo_traveller • us
8
Great
Pros:

Jacuzzi suite

Cons:

Breakfast doesn’t have lots of food varieties

2026-05-07 • via Nuitee
C
Cameron • solo_traveller • us
10
2026-05-05 • via Nuitee
H
Holloway • solo_traveller • us
10
My stay was great.
Pros:

The connivence and access to stores and restaurants.

2026-05-01 • via Nuitee
• solo_traveller • us
9
2026-04-30 • via Nuitee
Y
Yolanda • solo_traveller • us
6
2026-04-28 • via Nuitee
D
Dee • couple • us
4
YOU GET WHAT YOU GET WHEN U GO CHEAP
Pros:

The location was in a pretty decent area

Cons:

Well I got in very late this was a last minute reservation. First thing I noticed was that the pillow case was not changed it had strings of hair on it . FLOORS very dirty i definitely wore my slides walking around . And also the sewer smell coming from the bathroom after flushing .

2026-04-28 • via Nuitee