Quality Inn & Suites Matteson near I-57

Hotels
•
Quality Inn
6.4 (753 reviews)
21050 Matteson Avenue , Matteson , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Fax/photocopying
Hot tub/Jacuzzi
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Location
Cons:
Dirty Facilities
Poor Food Quality

Categories

Cleanliness
5.35
Multiple reviews mention cleanliness issues, including dirty sheets and an overall lack of hygiene.
Service
8.85
Several reviews commend the staff for being accommodating and friendly.
Location
7.85
The location received positive feedback but also had mentions of the area being a little rough.
Room Quality
6.35
Mixed feedback with some rooms being nice, but others noted bad odors and old furnishings.
Amenities
5.35
Limited amenities with reviews highlighting poor breakfast options.
Value for Money
6.35
Guests felt the value was not sufficient for the condition and cleanliness of the hotel.
Food and Beverage
4.35
Food choices were consistently criticized for being subpar.
Overall Experience
6.75
Overall experience mixed, with some highlights but significant drawbacks reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:53

Property Description

Modern Amenities
Quality Inn & Suites Matteson offers modern amenities such as a fitness centre and complimentary hot breakfast, ensuring a comfortable stay for all guests.

Convenient Facilities
Guest rooms are equipped with essential facilities like a flat-screen TV, microwave, refrigerator, and coffee maker, providing convenience and comfort during your stay.

Ideal Location
Located just off Interstate 57, our hotel is conveniently close to popular attractions like Hollywood Casino Amphitheatre and Odyssey Fun World, making it the perfect choice for both leisure and business travelers.

Book your stay at Quality Inn & Suites Matteson near I-57 for a relaxing and enjoyable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    Adults stay for US$25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

6.4
Based on 753 reviews
Cleanliness: 5.35
Service: 8.85
Location: 7.85
Room Quality: 6.35
Amenities: 5.35
Value for Money: 6.35
Food and Beverage: 4.35
Overall Experience: 6.75
H
Holloway • solo_traveller • us
10
My stay was great.
Pros:

The connivence and access to stores and restaurants.

2026-05-01 • via Nuitee
• solo_traveller • us
9
2026-04-30 • via Nuitee
Y
Yolanda • solo_traveller • us
6
2026-04-28 • via Nuitee
D
Dee • couple • us
4
YOU GET WHAT YOU GET WHEN U GO CHEAP
Pros:

The location was in a pretty decent area

Cons:

Well I got in very late this was a last minute reservation. First thing I noticed was that the pillow case was not changed it had strings of hair on it . FLOORS very dirty i definitely wore my slides walking around . And also the sewer smell coming from the bathroom after flushing .

2026-04-28 • via Nuitee
W
Woods • solo_traveller • us
3
2026-04-27 • via Nuitee
J
Jarrett • solo_traveller • us
9
Pros:

Could have a few more choices for warm food

Cons:

The breakfast

2026-04-13 • via Nuitee
C
Craig • couple • us
6
Pros:

Staff effort to please

Cons:

The smell in hallways unused soap in bathtub

2026-04-13 • via Nuitee
B
Barbara • solo_traveller • us
4
2026-04-13 • via Nuitee
M
Miller • couple • us
5
Cons:

The room smelled and the sink don't drain.

2026-04-11 • via Nuitee
F
Fransha • extended_group • us
9
I will stay again
Pros:

Breakfast was great

Cons:

There was nothing I dislike about the facility or my stay

2026-04-08 • via Nuitee
M
Meredith • couple • us
6
It was Short!
Pros:

It was close to the expressway

Cons:

My kids laughed about it!

2026-04-07 • via Nuitee
H
Hawkins • family_with_children • us
5
for a last minute sleep it was fine, but i wouldnt stay longterm or on a longer trip
Pros:

It was basic

Cons:

everything was so dark in the room, they could benefit for a cosmetics changes, newnpaint and change the color s of the bedding

2026-04-07 • via Nuitee
P
Pilsung Kim • family_with_children • us
8
2026-04-03 • via Nuitee
P
Perry • family_with_children • us
6
2026-04-03 • via Nuitee
B
Bernardy • couple • us
9
2026-03-30 • via Nuitee
L
Lucretia • family_with_children • us
8
Pros:

Room and location

Cons:

How Staff treated me at check out

2026-03-30 • via Nuitee
J
Jarin • solo_traveller • us
8
2026-03-24 • via Nuitee
A
Anthony • couple • us
1
The attendant was very rude. He played around with the rate going from one price to another. He also did the same thing
Pros:

It was close to my destination

Cons:

It was sitting in the back, made it pretty hard to see there’s a lot of construction going on at the time

2026-03-24 • via Nuitee
C
Cameron • solo_traveller • us
10
2026-03-21 • via Nuitee
C
Cameron • solo_traveller • us
10
2026-03-21 • via Nuitee