DoubleTree by Hilton New York Midtown Fifth Ave

Hotels
Doubletree by Hilton
7.8 (4014 reviews)
25 West 51st Street , New York , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Small room size
Service delays
Limited amenities

Categories

Cleanliness
7.3
Rooms were mentioned as clean, but some issues noted with accessibility.
Service
8.3
Staff described as friendly and helpful, though some service delays noted.
Location
8.8
Great location for accessing major sites, repeatedly mentioned positively.
Room Quality
7.3
Rooms are small and have specific maintenance issues, but modern and clean.
Amenities
7.3
Limited amenities mentioned, but generally acceptable for standard hotel services.
Value for Money
7.8
Competitive rates, though some guests noted limitations like small rooms.
Food and Beverage
7.8
Good breakfast deal mentioned, though limited food options overall.
Overall Experience
7.8
Overall positive experience with some noted downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:04

Property Description

Luxurious Accommodations
Experience comfort and style at DoubleTree by Hilton New York Midtown Fifth Ave. Each room features modern amenities like a flat-screen TV, Keurig brewing system, and complimentary coffee and tea, ensuring a relaxing stay.

Convenient Location
Situated within walking distance of iconic landmarks such as Times Square and Central Park, our hotel provides easy access to the best of New York City. Explore nearby attractions like Radio City Music Hall and Rockefeller Center with ease.

Exceptional Facilities
Enjoy top-notch services and facilities during your stay. From the on-site restaurant and fitness center to the 24-hour front desk and business facilities, we cater to all your needs seamlessly.

Book your stay at DoubleTree by Hilton New York Midtown Fifth Ave now for an unforgettable experience in the heart of the city.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 18 years must be accompanied by a parent or an official guardian.

Due to limited storage space, we now have a package handling fee for guest deliveries to help us manage the volume of packages and ensure efficient service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 53.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.8
Based on 4014 reviews
Cleanliness: 7.3
Service: 8.3
Location: 8.8
Room Quality: 7.3
Amenities: 7.3
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 7.8
J
J6276ZBdarlenes Family
10
Mohamed at the Front Desk Made My Arrival Exceptional
Pros:

I checked in last night for a weekend stay, and Mohamed at the front desk immediately set a positive tone. He was warm, professional, and incredibly helpful—making the check‑in process smooth and making sure I had everything I needed. His attentiveness and friendly approach truly stood out. Based on his service alone, my stay is off to a great start.

2026-07-25 via Tripadvisor
B
brucecZ5076TB Couples Danbury, Connecticut
10
Mohammed big help
Pros:

Having a great experience so far. Mohammed the night desk attended was EXCELLENT. He helped us figure out our points and gave great recommendations.

2026-07-25 via Tripadvisor
I
ILEKTRA couple gr
9
2026-07-25 via Nuitee
A
Alexander couple us
7
Pros:

Хорошее местоположение

Cons:

Писать плохой отзыв не хочется, а хороший не получается... Всё как-то усредненно "никак"...

2026-07-25 via Nuitee
S
Snyder solo_traveller us
9
Pros:

Staff was very friendly and accommodating.

Cons:

Parking garage associated with hotel couldn't guarantee a parking spot if we arrived early.

Not sure if restaurant is associated with hotel. Waiter was a bit flat.

2026-07-25 via Nuitee
L
Luis extended_group pe
10
2026-07-25 via Nuitee
N
Nurmuhammad solo_traveller tj
10
2026-07-25 via Nuitee
C
Christy couple us
8
Great location
Pros:

Location was perfect. Breakfast was good. Shampoo and conditioner was excellent.

2026-07-25 via Nuitee
J
Jags couple gb
8
2026-07-24 via Nuitee
R
Ronald family_with_children pe
1
Booking no coordino con anticipación
Pros:

Me cancelaron el alojamiento a horas de mi llegada

Cons:

No pude alojarme

2026-07-24 via Nuitee
L
Lauren couple ie
10
Fantastic for a short stay would definitely stay here again!
Pros:

Staff are so friendly! Our room was such a generous size for New York. The location is amazing

Cons:

Our bathroom door was a sliding door but was broken so didn’t really close! Not a big deal for us but may be for some people.

2026-07-24 via Nuitee
J
Julie solo_traveller gb
10
Pros:

Excellent service at reception on check in

Cons:

Unable to do late check out
( even though willing to pay).
However offered luggage storage, so thankyou

2026-07-23 via Nuitee
G
Gabriele couple de
10
2026-07-23 via Nuitee
S
Sükran couple de
9
2026-07-23 via Nuitee
M
Mark solo_traveller au
7
Ticks the boxes on all the essential elements
2026-07-23 via Nuitee
G
guillermo Daniel couple ar
1
2026-07-23 via Nuitee
M
Menelaos couple gr
7
Pros:

VEry good location, not to far from Times Square. Rooms are clean and they tidy every day.

Cons:

Very small reception, small rooms and narrow corridors. Could be a bit bigger. Breakfast could be improved.

2026-07-23 via Nuitee
M
Maya couple ro
10
2026-07-22 via Nuitee
K
Kemal extended_group tr
8
2026-07-22 via Nuitee
M
Mauro couple br
8
Hotel com localização perfeita em NYC, quarto pequeno com infraestrutura limitada.
Pros:

A localização é perfeita para quem vai fazer viagem de férias em Nova Iorque. O restaurante da propriedade é muito bom e tem uma vista bonita da igreja San Patrick das mesas no terraço.

Cons:

Fiquei 2 vezes no hotel na mesma viagem e a cama de um quarto estava em ótimas condições e no outro quarto não. Os quartos que escolhi (queen bed) não tinham quase nada de armário, nem dava pra tirar as roupas da mala (fiquei 5 dias cada vez, saí 3 dias no meio para outra cidade). O hotel não permite deixar as malas no storage overnight, ainda que voce volte para o mesmo hotel 3 dias depois. Não tem espaço para isto pelo que dizem. O check in é bem caótico dependendo da hora que voce chega. São 2 atendentes no máximo e fica uma fila absurda (fui na época da copa do mundo, isto pode ser um fator a considerar).

2026-07-22 via Nuitee