Dominican Fiesta Hotel

Hotels
Palladium Group
8 (316 reviews)
Av Anacaona 101, Esquina Cibao Oeste, Sector los Cacicazgos, Santo Domingo, Distrito Nacional, 10210 , Santo Domingo , DO

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Health club
Long-term parking
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good food and beverage options
Cons:
Cleanliness issues
Room conditions needing updates

Categories

Cleanliness
6.58
Several reviews mentioned musty smells and cleanliness issues in common areas.
Service
9.05
The staff is noted to be friendly, helpful, and provided excellent service.
Location
8.59
Standard quality for this hotel tier, not explicitly mentioned.
Room Quality
7.04
Rooms were described as needing updates with some complaints regarding non-matching bookings.
Amenities
8.07
Pool and restaurant areas received positive remarks.
Value for Money
7.53
The value for money was a concern due to expectations not being met.
Food and Beverage
9.08
Dining experience received high praise with fantastic food and good restaurant service.
Overall Experience
8.05
A mix of positive and negative experiences led to a neutral overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:15

Property Description

Luxurious Spa and Recreational Amenities
Indulge in relaxing massages at our full-service spa and make a splash in our 2 outdoor swimming pools. Enjoy outdoor tennis courts, a health club, and more recreational options during your stay.

Culinary Delights and Premium Services
Savor delicious meals at El Mercado or opt for 24-hour room service. Unwind with a drink at the bar or poolside bar. Take advantage of complimentary Wi-Fi, concierge services, and babysitting.

Elegant Accommodations and Event Spaces
Stay in one of our stylish guestrooms with modern amenities. With a business center, conference facilities, and a 24-hour front desk, we cater to all your needs. Plan your event effortlessly with our spacious conference center and meeting rooms.

Book your stay at Dominican Fiesta Hotel for an unforgettable experience in Santo Domingo!

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDQ

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

8
Based on 316 reviews
Cleanliness: 6.58
Service: 9.05
Location: 8.59
Room Quality: 7.04
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 9.08
Overall Experience: 8.05
S
semiim2026 Business
10
Great
Pros:

There were friendly staffs, Like the Bellboy Caeser very attentive ready to help with anything that is needed. Yoel was also very helpful anytime i needed assistance and omairy, albony, Soena were helpful too!

2026-01-21 via Tripadvisor
R
rosannam322 Family
2
Unacceptable Conditions Across Several Rooms – Avoid
Pros:

unacceptable, unsafe, and unsanitary conditions experienced during our stay. The situation reflects a systemic failure in housekeeping, maintenance, and customer service, and falls far below any reasonable hospitality standard.

The following issues were documented across multiple rooms:
• Room 704: Bathtub was full of dirt upon arrival.
• Room 747: Bath/shower was completely broken and unusable.
• Room 645: Strong, persistent mold odor throughout the room.
• Room 637: Air conditioning unit began emitting a smoke/burning smell, posing a potential safety hazard.
• Room 608: Presence of cockroaches.
• Housekeeping: No housekeeping service was provided at all.
• Front Desk: Steven, at the front desk, demonstrated a clear lack of customer service competence, failed to manage the situation appropriately, and offered no effective resolution despite repeated complaints.

These conditions are unacceptable, unhealthy, and in some cases dangerous. Guests should never be exposed to mold, pests, malfunctioning bathrooms, or equipment emitting smoke, nor should they be forced to navigate these issues without competent staff support.

The number of rooms affected indicates that this is not an isolated incident, but a broader operational and management failure. This experience caused significant inconvenience, discomfort, and concern for our well-being.

2026-01-01 via Tripadvisor
E
el_riqui Family Fort Lauderdale, Broward County, Florida
2
A Truly Miserable Stay — Dominican Fiesta Needs a Total Overhaul
Pros:

My experience at the Dominican Fiesta was nothing short of deplorable. The beds were extremely uncomfortable, the service was careless, and to make matters worse, they assigned me a room below the category I had actually paid for. The air conditioning barely worked, and only after insisting and complaining several times did they finally move me to the suite I originally booked — something that should have been done from the start.

The food was horrible, with nothing decent to highlight. Overall, there was absolutely nothing good to say about this stay. This hotel desperately needs a complete overhaul in management, service, and facilities. I would not recommend it to anyone.

2025-12-09 via Tripadvisor
F
franciscocN5112OC Couples Bronx, New York
4
Not a 5 star hotel
Pros:

My breakfast was included but I had to pay extra for a cappuccino. I was sitting in the lobby by the coffee bar, no one came to take our order. I room coffee machine is horrible, this isn’t a 5 star hotel.

2025-12-05 via Tripadvisor
6
696seaa Family Los Angeles, California
10
Great Stay Please Read
Pros:

This hotel is not all that. Is kind of old. But their employees are unbelievable.Startong with Xavier at the front desk. And Jerry. The girls at the salon were the most fantastic and amazing we had so far. As well the trainer Emilio. If you need someone that is going to take care of you. Look for Emilio. What a pleasant service oriented and spectacular human being. The concierge very helpful extremely courteous. Five ⭐⭐⭐⭐⭐ for these people. There is a great mercado where you can have breakfast 2 blocks away! El Manatí.
Loved our stay. Some of the other workers need some training. Not that great.

2025-11-23 via Tripadvisor
S
sevc247 Family Miami Beach, Florida
10
Older hotel, great service
Pros:

My mom and I had a good overall experience at this hotel. The staff was kind and helpful, especially the ladies at the salon, and Emilio, Xavier, & Gregorio. The facilities are a bit older but well maintained. We came for the Bad Bunny concert and this was the most reasonably priced hotel we could find for the weekend.

Be sure to check out the Manati Colmado (within walking distance) for breakfast :)

2025-11-23 via Tripadvisor
8
838hennyb Solo travel
2
Very bad experience.
Pros:

Very bad service, as in booking directly with the hotel, and also at arrival. Arrive at 1430 and could not register untill 1500, sill seeing people go in front. 1500 when to get my room and ita not ready yet so you cant register. Pfffff

2025-11-07 via Tripadvisor
D
DWiedis Business West Chester, Pennsylvania
4
Very disappointed, Old, musty and worn out.
Pros:

I had high expectations about this hotel but after just one day am sorely disappointed. Check in took a long time, despite the fact that there was no line and they had my reservation. The room smells musty, carpet is worn and furniture is decades old and so outdated. When I gently complained about this, I was told that I would be charged more to go to an updated room. It takes multiple times for someone to answer at the front desk. I had hoped for a better experience and thus far, would not recommend it. One highlight - dinner in the restaurant was quite good.

2025-10-29 via Tripadvisor
I
iampeacelovinchick Couples New York City, New York
8
We had a fantastic stay!
Pros:

I was a bit nervous staying at this hotel because of the mixed reviews I've read, however, I had a really great experience. The hotel itself is really beautiful and the service (from front desk, to bartenders and servers) was on point. The staff were super friendly and helpful. Check in and check out was seamless. The food was fantastic and the live music was exceptional. The room was really nice and clean and there was no musty smell. AC worked and room always remained cool. Our shower/tub was in need of a touch up but nothing horrible. The pool and area around the pool was super clean and the water was a perfect temperature for a nice dip.

2025-10-22 via Tripadvisor
L
ligenisep Family
10
Very very good
Pros:

Very very nice I love it everything is perfect and very beautiful and big place I love this place very much my favorite place

2025-10-16 via Tripadvisor
L
L7112QUkarenm Friends getaway
10
Elizabeth bautista
Pros:

Good service from the girl, she is very charismatic and helpful I liked the order and care, good hotel to stay and the treatment is excellent, thank you for everything

2025-10-15 via Tripadvisor
H
H9141ZRvalentinas Business
10
Commerce expo
Pros:

Very clean and cozy, Yahaira and Mercedes were excellent, bathroom kept clean and organized! Exceeded my expectations! Well done.

2025-10-11 via Tripadvisor
B
boris i
10
Pros:

Great hotel nice music nice hotel gym pool everything was great I will come back

2025-10-11 via Nuitee
C
Carol
10
Pros:

Buenas atenciones. Buena ubicación. Buen desayuno

2025-10-11 via Nuitee
C
Carmen Delia partner
6
Pros:

Please read

2025-10-11 via Nuitee
S
Stephen partner
10
Pros:

Better then excellent

2025-10-10 via Nuitee
J
jeffrey
10
Pros:

Great room great staff. Loved that they had a cigar room

2025-10-10 via Nuitee
R
Roberto
10
Pros:

Nice

2025-10-10 via Nuitee
W
Washington
6
Pros:

Rooms need TLC

2025-10-08 via Nuitee
B
Benjamin partner
8
Pros:

Clean rooms . Safe place . Not too many options for dining.

2025-10-05 via Nuitee