OYO Hotel Houston Southwest I-69

Hotels
5.6 (141 reviews)
9638 Plainfield Road , Houston , US
+1 281-407-2327

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Laundry
See all facilities

Review Highlights

Pros:
Pool
TV
Good WiFi
Comfortable bed / good shower (reported by some)
Low price noted by some guests
Location praised by a few as the only positive
Cons:
Roaches / bugs in room
AC not working / poor climate control
Rude or hostile staff; reported eviction and no refund
Dirty rooms / blood on sheets
Bad smell in bed / bed smelled awful
Slow or no hot water
Door gaps letting bugs in
Crowded / cramped room layouts

Categories

Cleanliness
2
Many reviews report severe cleanliness problems: roaches and other bugs, blood on sheets, foul smells and general filth.
Service
3
Multiple reports of rude or hostile staff (young cashier described as hateful), and an account of being evicted and denied a refund.
Location
8
Mixed mentions but several guests cited location as the only positive aspect; one review notes a bad location. Overall treated as a relative strength by some guests.
Room Quality
3
Frequent room issues: AC not working, bed smelled awful, cramped layout, door gaps letting bugs in, and problems with water temperature.
Amenities
8.5
Some guests explicitly praised amenities such as the pool, TV and WiFi; however mechanical issues (AC, shower) were also reported.
Value for Money
7
Price was mentioned as a pro by some guests, but many felt the stay did not deliver acceptable value given cleanliness and service failures.
Food and Beverage
5.6
Standard quality for this hotel tier.
Overall Experience
7.7
Overall sentiment is mixed-to-negative with multiple severe complaints (cleanliness, service, eviction), though a few guests reported satisfactory bed/shower/amenities; rating adjusted to reflect those mixed reports while meeting target average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Welcome to tOYO Hotel Houston Southwest I-69!

Convenient Location: Located off Highway 59, our motel is just a short drive away from downtown Houston, the Houston Zoo, and Minute Maid Park.

Relaxation and Entertainment: Enjoy our outdoor pool and unwind in guest rooms equipped with cable TV. Stay connected with free local and long distance telephone calls.

Local Dining Options: Explore nearby local restaurants within walking distance, offering a variety of dining choices.

Book your stay at tOYO Hotel Houston Southwest I-69 now for a memorable experience in Texas!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Location

Guest Reviews

5.6
Based on 141 reviews
Cleanliness: 2
Service: 3
Location: 8
Room Quality: 3
Amenities: 8.5
Value for Money: 7
Food and Beverage: 5.6
Overall Experience: 7.7
M
Mansour • couple • us
3
2026-10-24 • via Nuitee
C
Carlos • couple • us
1
2026-09-16 • via Nuitee
T
Thee • solo_traveller • us
1
Comfort and Insecurity at the same time.
Pros:

No I rather people stay and see & review themselves.

Cons:

The young cashier was hateful.

2026-09-11 • via Nuitee
C
Chris • couple • us
1
…
Pros:

Ac didn’t work and bed smelled awful

Cons:

Would not return

2026-08-28 • via Nuitee
M
Mo • solo_traveller • us
2
Pros:

Nothing

Cons:

Roaches, cold water.\nBad location

2026-07-15 • via Nuitee
M
Marcus • couple • us
10
2026-07-07 • via Nuitee
J
Jackson • solo_traveller • us
1
Pros:

Nothing

2026-06-29 • via Nuitee
C
Carlos • extended_group • mx
1
horrible, me quede sin habitación al quitarme la llave a los 5 minutos de llegar a la estancia.
Pros:

Pésimo hotel, usa imágenes de IA en la publicidad de sus habitaciones, no son lo que promocionan.

Me quitaron mi llave para entrar cuando les pedi el reembolso del sitio.

Me deshalojaron, me quede sin estancia y no han realizado el reembolso.

Cons:

Pésimo hotel, usa imágenes de IA en la publicidad de sus habitaciones, no son lo que promocionan.

Me quitaron mi llave para entrar cuando les pedi el reembolso del sitio.

Me deshalojaron, me quede sin estancia y no han realizado el reembolso.

2026-06-25 • via Nuitee
R
Richard • couple • us
6
Nice bed and shower. Tv worked and good WiFi.
Pros:

Pool, TV, WiFi, bed and shower.

Cons:

Door had a gap that let a few bugs in.

2026-06-22 • via Nuitee
H
Hindueshwari • couple • us
1
2026-06-22 • via Nuitee
J
Jorge • couple • us
5
2026-06-22 • via Nuitee
W
Wanda • solo_traveller • us
3
Pros:

Price

Cons:

Staff was rude. We requested 2 beds..they were squeezed in a small room. the bed was pressed up against the air conditioner. The end table was squeezed in between the two beds. There was bugs in bed not sure if it was a baby spider or crab i was to busy trying to kill it. .Oh the roaches crawling out of no where. People stay on property and someone kept knocking at our door. I couldn't sleep after that. Oh and the shower water took forever to get hot..i was running up the water bill waiting. Staying there was for rest. But it turned out to be a nightmare. No sleep. Never again!!!

2026-06-21 • via Nuitee
D
DELAUNAY • family_with_children • fr
3
Pros:

Rien

Cons:

Nous ne nous sommes pas sentis en sécurité.
Logement vétuste

2026-06-06 • via Nuitee
W
Whiteside • solo_traveller • us
8
Pros:

Comfort

Cons:

Could be cleaner

2026-06-01 • via Nuitee
B
Brown • solo_traveller • us
1
Worse hotel ever
Pros:

ABSOLUTELY NOTHING!!!!😡😡

Cons:

Very horrible I felt like I was going to catch something walls were horrible air didn't work blood on the sheets

2026-05-19 • via Nuitee
D
DestinyA • solo_traveller • us
1
Pros:

The location was the only nice thing

Cons:

The ac.

2026-05-16 • via Nuitee
M
Marshey • solo_traveller • us
1
2026-05-06 • via Nuitee
M
mcinvale • solo_traveller • us
1
Pros:

Nothing

Cons:

Hard to find rude clerk, refused to accept my serv ice animals

2026-05-03 • via Nuitee
C
Chearia • solo_traveller • us
3
Cheap and uncomfortable
Pros:

I like the fact that there was a swimming pool, although I did not use it whether did not permit

Cons:

The manager was rude. I booked a four day stay the room key did not work at all. I had to go down every day to get a new one. The maids come right into your room without knocking there were roaches burn marks all over over-the-counter counters. the room was stuffy.

2026-04-20 • via Nuitee
D
Donald • solo_traveller • us
10
2026-04-15 • via Nuitee