Best Western Emporia Inn

Hotels
•
Best Western
7.9 (84 reviews)
2836 W 18Th Ave , Emporia , US
+1 620-255-0933

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good location / convenient
Friendly, helpful staff
Clean and comfortable rooms (for some)
Breakfast praised by guests
Overall enjoyable stay
Cons:
Room issues: hard beds, poor lighting, humidity
Maintenance problems: clogged or loose toilets, jetted tub not working
Musty smell reported
Unexpected deposit and poor communication about it
Rooms need updating

Categories

Cleanliness
7.5
Generally reported as clean and comfortable by some guests, but others noted a musty smell and a clogged toilet from previous occupants, indicating inconsistent housekeeping.
Service
8.9
Employees described as 'super nice' and friendly; however, front-desk response to maintenance issues (clogged toilet) and communication about deposits was weak, though overall staff impressions are positive.
Location
9
Multiple reviewers noted the hotel is strategically located and convenient for town access.
Room Quality
6.5
Several complaints about hard/new-feeling beds, poor lighting, high humidity, loose toilet attachment, and a need for room updates—overall below expectations.
Amenities
7
Breakfast and basic amenities are present, but the promised jetted tub did not work for one guest and HVAC/humidity issues impacted comfort.
Value for Money
7
Unexpected deposit policy and unresolved maintenance problems (clogged toilet, broken tub) reduced perceived value for some budget-conscious guests.
Food and Beverage
8.2
Breakfast was described as 'phenomenal' by at least one reviewer and 'so-so' by another; overall food/ breakfast offering rates above average.
Overall Experience
9.1
Most guests reported an enjoyable stay ('loved the hotel', 'worth staying', 'overall a good experience') despite specific issues, leading to a strongly positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Indulge in Relaxation

Unwind in our indoor pool and stay active in the fitness centre.

Stay Connected

Enjoy complimentary high-speed WiFi throughout the property.

Start Your Day Right

Fuel up for your adventures with a delicious buffet breakfast.

For a rejuvenating stay with top-notch amenities, book your stay at Best Western Emporia Inn today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ICT

Location

Guest Reviews

7.9
Based on 84 reviews
Cleanliness: 7.5
Service: 8.9
Location: 9
Room Quality: 6.5
Amenities: 7
Value for Money: 7
Food and Beverage: 8.2
Overall Experience: 9.1
M
Marcia • family_with_children • us
10
Thinking about it I do think it was a little dark but not bad. My son and I loved the hotel.
Pros:

Everything was great

Cons:

The beds were a little hard. They felt new. Should probably bring in some kids and have them jump on them for awhile. Not kidding it would help brake them in.

2026-10-22 • via Nuitee
P
Pfaff • solo_traveller • us
4
Spend your Money wisely
Pros:

Located strategically in town, convenient.

Cons:

Paid for a room with a jetted tub, but tub would not turn on. Smelled musty. Rooms need to be updated. The toilet was clogged from previous occupants, front desk only provided us with a plunger and an Oops we will tell maintenance tomorrow, had to plunge it everytime we went to the bathroom.

2026-10-11 • via Nuitee
W
Weaver • couple • us
9
2026-07-24 • via Nuitee
G
Garrett • solo_traveller • us
7
Not a bad place
Pros:

Breakfast was phenomenal

Cons:

Room didn't get quiet as cold as we would of liked.

2026-07-17 • via Nuitee
J
Jesus • family_with_children • us
5
Cons:

i have never pay a deposit at a hotel before and they dont tell you about it and whe you ask where is the deposit information they dont know if i knew about a deposit i would be prepared for it i was on a budget and it would have been great to know about it.

2026-06-29 • via Nuitee
S
Steve • extended_group • us
8
Pros:

Location, super nice employees.

Cons:

Lighting wasn’t the best. The toilet needs to be reattached to the floor.

2026-06-08 • via Nuitee
N
Nancy • solo_traveller • us
8
Pros:

It was overall a good experience. But there was a lot of humidity in the room.

Cons:

Humidity.

2026-05-29 • via Nuitee
M
Michael • solo_traveller • us
8
It was definitely worth staying there.
Pros:

Clean and comfortable.

Cons:

Breakfast was so so.

2026-05-21 • via Nuitee
C
Cynthia • couple • us
2
2026-05-17 • via Nuitee
D
Detwiler • couple • us
8
2026-05-06 • via Nuitee
B
breitbach • couple • us
8
2026-04-11 • via Nuitee
M
Marc • solo_traveller • us
4
Cons:

Ran out of breakfast food on several days

2026-01-19 • via Nuitee
P
Pamela • couple • us
4
Pros:

Dated- bathroom not as clean as expected-
Bed OK-

2026-01-19 • via Nuitee
K
Karen • couple • us
10
2026-01-17 • via Nuitee
T
Terry • solo_traveller • us
10
Enjoyed it, very relaxing
Pros:

Clean, comfortable, friendly staff

Cons:

Can’t think of anything I didn’t like

2025-11-17 • via Nuitee
T
Tamara • couple • us
5
Pros:

Close to most of Emporia.

Cons:

I don't like not having a sink in the bathroom.

2025-10-26 • via Nuitee
M
Michael
10
Pros:

Everything was well lit. I felt safe to go out to my car. Breakfast was wonderful. Staff are very hard-working. Very nice people

2025-10-11 • via Nuitee
D
Denise • family
6
Pros:

Rooms were clean but there was mold on the wall in the bathroom that was painted over. Ran out of coffee in the morning when we went through the buffet and the gentleman at the desk didn’t know how to make more.

2025-10-11 • via Nuitee
D
Debra
6
Pros:

There were stains on the carpet. There were stains on the furniture. There were stains and scuff marks on the wall. Carpets were frayed in different places. And I had to kill three gnats in my bathroom.

2025-10-04 • via Nuitee
E
Ernesto
10
Pros:

Staff at check-in and throughout our staff was attentive and helpful

2025-09-29 • via Nuitee