Country Inn & Suites by Radisson, El Dorado, AR

Hotels
•
Country Inn & Suites by Radisson Americas
7.7 (198 reviews)
2413 West Hillsboro Street , El Dorado , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, accommodating staff
Convenient/top-tier location
Spacious rooms (room size noted)
Reasonable/competitive pricing mentioned by some
Easy to find; elevator works
Some guests reported good breakfast
Cons:
Consistent cleanliness problems (stains, mold, hair, unvacuumed floors)
Indoor pool extremely cold; hot tub out of order
Furniture and furnishings need repair; signs of wear
Breakfast often lacking/repetitive for some guests
Occasional rude or unprofessional staff/manager behavior
Reported price increases / perceived gouging during events

Categories

Cleanliness
4
Multiple guests reported poor cleanliness (stains on chairs/walls/bedding, mold in coffee pot, unvacuumed floors, visible dirt and hair); cleanliness is a clear weakness.
Service
9.2
Service is frequently praised — staff described as friendly, accommodating and polite by many guests, though there are isolated reports of a rude/creepy manager.
Location
9
Location received positive mentions (described as top tier and easy to find), making it a strong asset for most guests.
Room Quality
8
Rooms are noted as spacious by some guests, but the property is older with carpeted areas, some furniture and furnishings in need of repair and occasional wear.
Amenities
7.5
Amenities are mixed: indoor pool is available but repeatedly reported as very cold, hot tub is out of order for some time; other basics (elevator, pool area) are present.
Value for Money
8.3
Value impressions are mixed — one report of price increases during an event but other guests called out reasonable pricing; overall perceived as good value by several reviewers.
Food and Beverage
6.5
Food receives mixed feedback: several guests found breakfast lacking or repetitive, while a few guests reported the breakfast as good.
Overall Experience
9.1
Overall sentiment is mixed-to-positive driven by friendly service and a strong location despite notable cleanliness and amenity issues; guests report both enjoyable stays and instances severe enough to change hotels.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 15:51

Property Description

Convenient Location: Located in El Dorado, Country Inn & Suites by Radisson, AR offers a comfortable stay with a fitness centre and free WiFi in all air-conditioned rooms.

Relaxation and Comfort: Enjoy a hot tub, 24-hour front desk service, flat-screen TVs, and cozy bed linens in every room for a relaxing stay.

Amenities for All: Benefit from the on-site business and spa centres for your convenience and relaxation during your stay.

Book your stay at Country Inn & Suites by Radisson, El Dorado, AR for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Hot tub/jacuzzi is closed from 2026-12-31 until 2026-01-04
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MLU

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 198 reviews
Cleanliness: 4
Service: 9.2
Location: 9
Room Quality: 8
Amenities: 7.5
Value for Money: 8.3
Food and Beverage: 6.5
Overall Experience: 9.1
L
Lisa • family_with_children • us
8
Good but need to improve the price
Pros:

Breakfast was ok… the location of Hotel was great…

Cons:

The price of the room was ok for 2 queen. But the price of 1 king is more expensive do not understand that

2026-11-03 • via Nuitee
B
Becky • couple • us
10
2026-11-03 • via Nuitee
B
Banks • solo_traveller • us
8
2026-10-12 • via Nuitee
S
Sawyer • family_with_children • us
7
Clean and comfortable
Pros:

The location and cleanliness was top tier.

Cons:

Breakfast was lacking and several pieces of furniture and furnishings need repair.

2026-10-12 • via Nuitee
G
Gatlin • couple • us
10
2026-10-09 • via Nuitee
H
Heather • couple • us
5
Stay was okay…
Pros:

The layout was clear. Elevator worked. The pool was inside, extremely cold pool!! Employees were friendly.

Cons:

The hot tub was out of order, seems to have been for a while now. The cleanliness was not great. Stains on chairs, walls, bedding. Everything was dusty, no exaggeration. Tub had a repaired hole in it that was flaking. I took pics of all the damage upon arrival. Golf tournament was coming into town so prices were gouged. Changed hotels. Breakfast was the same daily.

2026-09-14 • via Nuitee
E
Edward • solo_traveller • us
10
Again the front desk lady was so polite and pleasant
Pros:

The front desk clerk was great!!

Cons:

———

2026-08-28 • via Nuitee
B
Bandy • solo_traveller • us
1
Pros:

Nothing really

Cons:

The staff was rude and the pool was hot food was not the best

2026-08-15 • via Nuitee
C
Cassandra • couple • us
8
Great stay and staff!
Pros:

The staff here was so friendly and nice. The room size was big which was nice

Cons:

The property is a bit older which I understand, but it did feel a bit stuffy. I do attribute that to the carpets mostly,

2026-07-24 • via Nuitee
C
chris • solo_traveller • us
4
Pros:

Most of the staff was very accommodating and friendly.

Cons:

The one male front desk manager was very creepy and rude to his fellow employees. Also the indoor pool water was ice cold so we couldn't swim.

2026-07-12 • via Nuitee
T
Torres • solo_traveller • us
10
2026-07-07 • via Nuitee
H
hunn • solo_traveller • us
1
Run
Pros:

Staff was friendly

Cons:

The room was filthy. Ketchup on wall in bathroom. Toilet had dirt and public hair on it. Furniture was so dirty we got a sheet to cover it so we could sit on it. Floor was not vacuumed and was very dirty. We will never stay there again

2026-07-07 • via Nuitee
Y
Yasmeen • solo_traveller • us
10
2026-07-04 • via Nuitee
L
La Tanya • solo_traveller • us
5
2026-06-28 • via Nuitee
L
Lacy • solo_traveller • us
3
Pros:

They would not let us check in until 3 pm even tho I was sick and my husband had driven over 12 hours to get there.
I had called to speak to the manager and I dialed the wrong number but it was for another hotel and they were going to get us in a room asap before we learned it was the wrong hotel
We had requested for the beds in our room to be made at 3:30. When we got back to our room for the day, the beds had not been made.
The staff was great.

2026-06-23 • via Nuitee
J
Justin • solo_traveller • us
10
2026-06-19 • via Nuitee
S
Scott • couple • us
10
2026-06-07 • via Nuitee
M
Misty • family_with_children • us
4
Just ok
Pros:

Easy find

Cons:

There was mold in our coffee pot with the coffee bags still in it from lord knows when the bed was hard and the evening front desk guy said I could pay cash when I left and then went to leave and the morning lady said he could have took my cash but couldn’t in the morning ! And had a weed smell coming from somewhere

2026-06-05 • via Nuitee
R
Russell • couple • us
4
2026-06-02 • via Nuitee
T
Thomas • couple • us
10
2026-06-01 • via Nuitee