Hilton Garden Inn Toronto/Vaughan

Hotels
•
Hilton Garden Inn
7.8 (427 reviews)
3201 Highway 7 , Vaughan , ca
hiltonhonors@hilton.com

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Clean rooms
Comfortable beds
Friendly staff
Cons:
Limited parking
Expensive breakfast
No spa services
Uncomfortable beds
Outdated facilities
Dirty surroundings
Lack of amenities supervision
Poor response to complaints

Categories

Cleanliness
7.1
Guests had mixed feedback on cleanliness, with some mentioning cleanliness as a positive aspect, while others highlighted issues like dirty bathroom, old amenities, and dusty surroundings.
Service
7.8
Service was generally appreciated, with exceptions such as delayed response for room card issue, unhelpful staff during hot water problem, and lack of supervision in pool area.
Location
8
The hotel's location was well-received by guests due to its proximity to key landmarks, public transport, and convenience.
Room Quality
6.9
Rooms were generally comfortable, but issues with uncomfortable beds, old mattresses, outdated facilities, and a faulty fan affected the overall room quality for some guests.
Amenities
6.3
Guests expressed dissatisfaction with amenities, such as limited bar services, old amenities, lack of a spa, and a high price for breakfast buffet.
Value for Money
6.6
Opinions on value for money were divided, with some guests questioning the pricing for the services offered, while others found it reasonable considering the location.
Food and Beverage
6.9
Food and beverage services received mixed reviews, with some guests enjoying breakfast and restaurant options, while others desired more variety and better pricing.
Overall Experience
6.9
While many guests had a positive overall experience at the hotel, there were notable issues such as booking errors, cleanliness concerns, discomfort with amenities, and service lapses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-30 19:24

Property Description

Luxurious Accommodations
The Hilton Garden Inn Vaughan offers spacious guestrooms and suites filled with contemporary amenities, including free high-speed internet access, microwaves, refrigerators, and coffee makers.

Recreational Facilities
Unwind in the pool area featuring a 2-story waterslide and a relaxing whirlpool, or stay active in the 24-hour fitness centre.

Dining Options
Indulge in delicious meals at The Great North American Grill, open for breakfast and dinner, or grab snacks from the Pavilion Pantry available 24/7. End your day with a cocktail at the lobby bar or enjoy a meal through convenient room service.

Experience comfort and convenience at Hilton Garden Inn Vaughan. Book your stay now for a memorable hotel experience.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 427 reviews
Cleanliness: 7.1
Service: 7.8
Location: 8
Room Quality: 6.9
Amenities: 6.3
Value for Money: 6.6
Food and Beverage: 6.9
Overall Experience: 6.9
A
Anonymous • solo traveller • ca
10
Exceptional
2025-08-02 • via Nuitee
M
Marie • family with young children • ca
6
Pleasant
2025-08-01 • via Nuitee
R
Rachael • family with young children • ca
6
Not too good
Pros:

Location

Cons:

My key card didn’t work to open the door for the past two days we stayed there. I always had to ask maintenance/security to open the door for us, I tried to ask for a discount on the room. The pillows were really flat, I had to purchase my own pillows at Walmart.

2025-07-28 • via Nuitee
J
Joanne • young couple • ca
10
Lovely hotel
Pros:

Everything! Location, facilities, comfort level were all great.

2025-07-21 • via Nuitee
M
Murali • young couple • us
9
Superb
2025-07-17 • via Nuitee
G
George • review category business travellers • gb
8
Very good
2025-07-17 • via Nuitee
A
Anonymous • review category business travellers • ca
10
very happy and comfortable
Pros:

breakfast was good

Cons:

pricing

2025-07-17 • via Nuitee
I
Indhira • with friends • ph
10
Exceptional
2025-07-14 • via Nuitee
M
Melanie • group • us
8
Very good
Cons:

Beds were very uncomfortable. The fan in the bedroom didn’t work.

2025-07-10 • via Nuitee
K
Kendal • family with young children • ca
8
Very good
2025-07-09 • via Nuitee
J
John • solo traveller • ca
7
Not great value
Pros:

The bed was comfortable.

Cons:

The facilities were a bit outdated. The bathroom door looked very institutional, like a hospital room. The elevator acted up and would return to ground each time it reached the first floor selected.

2025-07-08 • via Nuitee
D
danyb632 • Family
2
Horrible place
Pros:

What a nightmare this place is booked 2 nights july 2 to 4 through trivago got to the hotel to find out their's no reservation under my name,40 minutes later the selena front desk clerk tells me here is your room don't worry about it i'll take care of it,at check out same thing still no payment and same clerk tells me don't worry you won't be charged twice(lie)get home and got an email that they made another reservation and charged me again and told me its up to me to get it rectified.For my room dirty bathroom hair in a couple place pulled the fridge for seeting and dust galore everywhere very dirty grounds outside,pool had no towels went to front desk was told someone will bring some right away never got towels i was a regular here but no more.And to top it off Hilton charged me more then my trivago reservation avoid this place at all cost

2025-07-06 • via Tripadvisor
C
Catherine • family with young children • us
6
Just average
Pros:

Rooms were nice

Cons:

Young group in the pool area unsupervised, throwing a ball, which hit us while in the hot tub and staff didn’t take seriously. They did compensate us the next day for the trouble.

2025-07-03 • via Nuitee
S
Scott • young couple • ca
8
Very good
2025-06-16 • via Nuitee
P
Patrick • review category business travellers • ca
3
very bad mattress
Pros:

the bedroom was clean

Cons:

The amenities are very old. The mattress was horrible, with a "hole" on both sides. The hotel have virtually no bar. I arrived on a friday night, and restaurant and bar were closed!

2025-06-09 • via Nuitee
A
Ashleigh • family with young children • ca
7
Decent hotel - good subway access
Pros:

The location is good, right at the top of the #1 subway line. Decent hotel to use as a hub to come and go

Cons:

The outside grounds need attention, continental breakfast would have been nice. There was never anyone in the restaurant and at 19.99/pp for the breakfast buffet, I can see why.

2025-05-28 • via Nuitee
C
Cannada • Solo travel • ca
8
Who bought this hotel?
Pros:

I have stayed many times at this hotel and have always had exceptional service. The location is perfect for me. My question is "does anyone know who has purchased this hotel?" The site is showing no availability after early August 2025 and it has been confirmed that the hotel was sold. I would really like to book this location for mid-late August but am not sure who to contact. The reservation department has not been helpful in determining how to go about booking a room here in August

2025-05-24 • via Tripadvisor
H
hardeep
6
Pros:

bed mattress was very old and not comfortable

2025-05-11 • via Nuitee
P
P Whitney
10
Pros:

Great stay

2025-05-08 • via Nuitee
C
Claude
6
Pros:

Poor wifi, older TV (not smart, can't load up Netflix, YouTube), needs an uplift. But staff were great!

2025-05-07 • via Nuitee