Best Western Plus Downtown Tacoma

Hotels
•
Best Western
5.6 (157 reviews)
2611 E E St, Tacoma, Washington, 98421 , Tacoma , US
1-800-528-1234

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Facilities

Free breakfast
Meeting rooms
Fitness facilities
Fireplace in lobby
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Good food
Cons:
Poor size in some rooms
Safety concerns near the hotel
Limited amenities

Categories

Cleanliness
5.68
General positive sentiment about cleanliness, though some rooms were smaller than advertised.
Service
7.15
Staff were friendly and helpful, but there was a negative interaction at check-in.
Location
6.19
Conveniently located near events and food but has issues with safety due to nearby clinic.
Room Quality
4.64
Rooms were described as clean but sometimes smaller or lacking necessary features.
Amenities
5.17
The offerings were sufficient, though some amenities like pools were missing.
Value for Money
4.63
Some complaints about unmet expectations due to size and amenities, impacting perceived value.
Food and Beverage
5.68
Breakfast was noted positively but the overall food options were limited.
Overall Experience
5.65
Overall decent experience, with notable aspects offset by some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 21:30

Property Description

Experience the perfect blend of comfort and convenience at Comfort Inn & Suites Downtown Tacoma.

Recreational Amenities
Unwind after a day of exploring with access to our sauna and fitness center. Our inviting lobby features a cozy fireplace, creating a warm atmosphere to relax and recharge.

Dining Options
Delight your taste buds at our on-site restaurant, Seasons, or order room service for a cozy night in. Don't miss our complimentary on-the-go breakfast available on weekdays and weekends to kickstart your day.

Business and Event Facilities
With 5005 square feet of flexible event space, our hotel is ideal for meetings or conferences. We also offer a 24-hour front desk along with dry cleaning services for your convenience, ensuring that your stay is seamless.

Book your stay today and enjoy all that Tacoma has to offer!

Important information:

  • Up to 3 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SEA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.6
Based on 157 reviews
Cleanliness: 5.68
Service: 7.15
Location: 6.19
Room Quality: 4.64
Amenities: 5.17
Value for Money: 4.63
Food and Beverage: 5.68
Overall Experience: 5.65
D
Donlon • family_with_children • us
8
Comfortable and convenient to the Tacoma Dome which we were there for our grandsons graduation.
Pros:

The breakfast was excellent! Staff were very friendly and helpful. I just wish I would have gotten a bigger room, it was a little cramped with 4 of us there, but we got by. Location was very convenient for us!

Cons:

Little bit of language barrier with staff, but they were able to understand our needs .

2026-06-20 • via Nuitee
P
Peña • solo_traveller • us
10
Pros:

Estaba limpio

Cons:

Sería bueno más variedad en el desayuno

2026-06-17 • via Nuitee
J
Juana • couple • us
8
2026-06-17 • via Nuitee
Z
Zhiqiang • extended_group • us
10
整洁舒适性价比高。
2026-06-17 • via Nuitee
K
Karen • couple • us
8
great location! would stay here again.
Pros:

amazing breakfast! Something for everyone!

Cons:

check in time was 4:00 which was late for us.

2026-06-16 • via Nuitee
M
Mark • solo_traveller • us
10
Pros:

Very pleasant. Nice room and the kids loved breakfast

Cons:

Toilet didn't work well

2026-06-15 • via Nuitee
J
Jackson • couple • us
8
Pros:

That there is a parking garage to park your car

Cons:

Will be fixed but only having one elevator made it a little more difficult

2026-06-15 • via Nuitee
J
joel • couple • us
8
2026-06-13 • via Nuitee
A
Austen • couple • us
7
2026-06-12 • via Nuitee
L
L S • solo_traveller • us
9
Pros:

Very good breakfast.

Cons:

Bathroom is small, but acceptable for this one-night unplanned stay.

2026-06-12 • via Nuitee
A
Amanda • couple • ca
6
2026-06-12 • via Nuitee
P
Parrish • solo_traveller • us
10
Pros:

Close to the Dome where graduation was.

Cons:

Surrounded streets

2026-06-08 • via Nuitee
M
Margaret • solo_traveller • us
10
2026-06-07 • via Nuitee
C
Castaneda • solo_traveller • us
10
2026-06-07 • via Nuitee
A
Adante • extended_group • us
2
There was no AC and it was very hot
Pros:

Bed clean

Cons:

No AC

2026-06-06 • via Nuitee
B
Brooke • solo_traveller • us
7
This is a clean, comfortable hotel in a not-great location, but it does have free, gated parking for vehicles under 6
Pros:

We liked that this hotel was comfortable, clean, and had free, on-site parking. As two women traveling alone, it's super important to feel safe where we are sleeping. Inside the hotel, we felt very safe and secure. Staff were very helpful and breakfast was included.

Cons:

The worst part about staying here was the location. The hotel is RIGHT next to Tacoma Dome (a huge event center) where there are frequent vehicle break-ins, especially when there are events happening there. We had a roof rack storage compartment and couldn't fit in the 6'6 gated parking garage, but the garage definitely would've added more security for our car (just not available for larger vehicles). Instead, we had to park in the front of the hotel. They do have cameras out front, so that gave us some piece of mind.

On a separate note, their AC was down when we stayed (for 2 nights). It didn't get too hot, but it was definitely an inconvenience for the price. They did offer complimentary fans.

2026-06-05 • via Nuitee
C
Charles • solo_traveller • us
6
Pros:

Clean and comfortable room
Staff was friendly and professional, awesome

Cons:

The HVAC (cooling) was not working and the windows would not open, screwed shut. Very stuffy and warm when temps outside were 75+. We were not advised that they knew it wasn't working and no fans were brought around for customers.

2026-06-04 • via Nuitee
J
Jeffry • couple • us
7
2026-06-02 • via Nuitee
K
Keith • solo_traveller • gb
7
Good for a short stay in Tacoma.
Pros:

The receptionist was very helpful when I needed to print out a new Greyhound ticket after Greyhound cancelled my original booking at very short notice.

Breakfast was sufficient.

Cons:

The air conditioning system was not working when I arrived. Fortunately (a) the reception managed to obtain an electric fan for me to use, which made my stay comfortable and (b) it was in May and not at the height of summer.

2026-06-01 • via Nuitee
M
Monica • family_with_children • us
10
Pros:

The breakfast was really good.

2026-06-01 • via Nuitee