Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness of rooms
Cons:
Issues with room quality
Food quality inconsistencies

Categories

Cleanliness
7.78
Room cleanliness was generally good, but some reviews pointed to dirty or damaged bathroom fixtures.
Service
9.25
Staff were described as friendly and accommodating, with specific praise for the Paddle Room service.
Location
9.29
Guests appreciated the hotel's great location, close to the station and with a river view.
Room Quality
7.74
Rooms were noted to be nice but had issues like poor lighting and damaged fixtures.
Amenities
8.27
Amenities were generally satisfactory, with good offerings but some issues in service like bar hours.
Value for Money
7.23
Some reviews indicated the rooms didn’t meet expectations for value for money.
Food and Beverage
7.78
Breakfast received mixed reviews; some items were enjoyable, but there were complaints about quality.
Overall Experience
8.25
Overall experience was positive with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:24

Property Description

Modern Accommodation with River Views
Radisson Hotel York offers contemporary air-conditioned rooms with drench showers and flat-screen TVs. Some rooms provide stunning views of the River Ouse, adding a touch of serenity to your stay.

Central Location with Easy Access to Landmarks
Situated in the heart of York, our hotel is a short walk from iconic attractions like York Minster Cathedral and The Shambles. With the Jorvik Viking Centre and Railway Museum nearby, exploring the city's history is convenient for our guests.

Dining Experience with Scenic River Views
Indulge in a culinary journey at RBG Bar & Grill, where you can savor international dishes while overlooking the picturesque River Ouse. Afterward, unwind with a refreshing cocktail at the bar, creating unforgettable memories during your stay.

Experience luxury and convenience at Radisson Hotel York - book now for an unforgettable stay!

Important information:

Limited parking is available based on first-come first-served basis. There is no discount for parking anymore, it is £20 per day.

Please note that bed preferences are available on request only and cannot be guaranteed. This has to be confirmed by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LBA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 18 per day.

Location

Guest Reviews

8.2
Based on 10149 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 7.23
Food and Beverage: 7.78
Overall Experience: 8.25
E
Ebert solo_traveller no
6
2026-06-27 via Nuitee
M
Michelle family_with_children gb
9
2026-06-27 via Nuitee
E
Emma solo_traveller gb
7
2026-06-27 via Nuitee
P
Patricia solo_traveller gb
8
Perfect, lovely spacious hotel.
Pros:

Perfect, central location.

2026-06-27 via Nuitee
J
Janet couple gb
5
Not major issues but expect better of Radisson
Pros:

Great location. Nice bar area overlooking river

Cons:

Lack of care by staff - housekeeping and then reception. 1st night only one set of towels for 2 guests and no body wash or notion lotion. Told reception but not rectified for 2nd night and toilet roll not replenished - less than roll for two nights. Room smelled damp and was really cold. Can appreciate oversights but expect rectified when mention to reception. Also told when checked out who said would contact me but didn’t.
Also move to kiosk check in didn’t work but meant only one person on reception. Expect human service at a Radisson

2026-06-27 via Nuitee
S
Scott couple gb
10
2026-06-27 via Nuitee
H
Helena couple gb
10
Fantastic
Pros:

Very clean staff lovely and food was nice

2026-06-27 via Nuitee
A
Arsen solo_traveller am
10
Pros:

Location, staff

2026-06-27 via Nuitee
S
Stephen couple gb
8
Good hotel excellent location in quiet area and nice views from bar over the river.
Pros:

Location was very good , staff very friendly and we were able to get into room slightly early which helped .

Cons:

Shower wasn’t the best.

2026-06-27 via Nuitee
M
MJS solo_traveller gb
8
Pros:

Good location, quiet, good lounge bar, good air con

Cons:

Poor bedroom lighting

2026-06-27 via Nuitee
N
Niamh couple gb
9
Awesomesauce
Pros:

Good location close to city, freezing air con and lovely staff

Cons:

Slightly dusty but otherwise very clean

2026-06-27 via Nuitee
J
Jill family_with_children gb
10
Loved our stay in this beautiful hotel and will highly recommend
Pros:

Excellent location, very clean and very friendly staff

Cons:

Everything was perfect

2026-06-27 via Nuitee
S
Sarah extended_group gb
7
2026-06-26 via Nuitee
M
Margaret solo_traveller gb
8
Pros:

The air conditioning

2026-06-26 via Nuitee
B
Brian extended_group gb
10
We will return with more of our friends in the future.
Pros:

The breakfast and choice of food was excellent. The staff very friendly and very polite and helpful.

Cons:

We liked everything about our stay.

2026-06-26 via Nuitee
H
Hugh couple ie
1
Hotel staff really not helpful at all
Pros:

Nothing

Cons:

The Hotel charged me twice, and after a month, I still have not received a refund. I'm having trouble reaching them and keep being sent to the main office in Egypt. They don't answer the phone in the reception. Avoid at all cost unless you are will to be ripped off. Also the Hotels and Restaurants around the area seem to make the prices up as they go.

2026-06-26 via Nuitee
R
ROBIN solo_traveller gb
7
Served my needs
Pros:

Good location

Cons:

For a prime riverside location the architecture was disappointing

2026-06-26 via Nuitee
S
shellen solo_traveller gb
7
2026-06-26 via Nuitee
J
James couple gb
8
2026-06-26 via Nuitee
Z
zhou couple cn
7
2026-06-26 via Nuitee