Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness of rooms
Cons:
Issues with room quality
Food quality inconsistencies

Categories

Cleanliness
7.78
Room cleanliness was generally good, but some reviews pointed to dirty or damaged bathroom fixtures.
Service
9.25
Staff were described as friendly and accommodating, with specific praise for the Paddle Room service.
Location
9.29
Guests appreciated the hotel's great location, close to the station and with a river view.
Room Quality
7.74
Rooms were noted to be nice but had issues like poor lighting and damaged fixtures.
Amenities
8.27
Amenities were generally satisfactory, with good offerings but some issues in service like bar hours.
Value for Money
7.23
Some reviews indicated the rooms didn’t meet expectations for value for money.
Food and Beverage
7.78
Breakfast received mixed reviews; some items were enjoyable, but there were complaints about quality.
Overall Experience
8.25
Overall experience was positive with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:24

Property Description

Modern Accommodation with River Views
Radisson Hotel York offers contemporary air-conditioned rooms with drench showers and flat-screen TVs. Some rooms provide stunning views of the River Ouse, adding a touch of serenity to your stay.

Central Location with Easy Access to Landmarks
Situated in the heart of York, our hotel is a short walk from iconic attractions like York Minster Cathedral and The Shambles. With the Jorvik Viking Centre and Railway Museum nearby, exploring the city's history is convenient for our guests.

Dining Experience with Scenic River Views
Indulge in a culinary journey at RBG Bar & Grill, where you can savor international dishes while overlooking the picturesque River Ouse. Afterward, unwind with a refreshing cocktail at the bar, creating unforgettable memories during your stay.

Experience luxury and convenience at Radisson Hotel York - book now for an unforgettable stay!

Important information:

Limited parking is available based on first-come first-served basis. There is no discount for parking anymore, it is £20 per day.

Please note that bed preferences are available on request only and cannot be guaranteed. This has to be confirmed by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LBA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 18 per day.

Location

Guest Reviews

8.2
Based on 9426 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 7.23
Food and Beverage: 7.78
Overall Experience: 8.25
R
Rebecca • couple • gb
6
2026-04-18 • via Nuitee
N
Narinder • couple • gb
10
Pros:

We had parking. The room was overlooking the river. Staff were lovely and our room was decorated to celebrate our anniversary. Staff also left us a card and complimentary cocktails at the bar. Thank you

2026-04-18 • via Nuitee
J
Janice • solo_traveller • gb
10
We loved every minute
Pros:

Brilliant location, very comfortable hotel, lovely breakfast

Cons:

Nothing

2026-04-18 • via Nuitee
B
Brian • solo_traveller • gb
9
Pros:

Central location

2026-04-18 • via Nuitee
M
Martin • couple • gb
10
Great stay , great location
Pros:

Staff were very helpful , and friendly

Cons:

Very busy at breakfast took a while to get a table

2026-04-18 • via Nuitee
J
Jonny • solo_traveller • gb
2
I'll not be back
Pros:

Not much

Cons:

Rude staff, limited car parking and no help to get parking spaces, kitchen closed early so no food at advertised times, broken tv, room dirty

2026-04-18 • via Nuitee
K
Kerry • family_with_children • gb
5
2026-04-18 • via Nuitee
R
RAPTCMilVets • Friends getaway
10
Royal Army Physical Training Corps Military Veterans Reunion
Pros:

This is the fifth time we have held our RAPTC Military Veterans Reunion event in this excellent hotel after hugely successful events in the previous four years. Once again our event was a brilliant success thanks mainly to the excellence of the hotel, all of the staff and the superb standard of service throughout the whole weekend. In particular, I must single out Valentina Semeraro (Meetings and Events Planning Manager) who has been my regular point of contact and could not have been more helpful or efficient in every aspect of organising and managing the weekend functions with very large numbers in attendance. Valentina moves heaven and earth to make sure that everything goes according to plan and she must be highly valued by the hotel for her efficiency and effectiveness. I have received nothing but high praise from my members for the quality of the hotel, the helpful and friendly staff and excellent service which was faultless throughout. I would also like to thank Chef Simon and his team who produced the most excellent food for large numbers on both nights, which was served efficiently, piping hot and which tasted absolutely delicious. A huge thank you to Swap who could not have been more helpful in making sure that things ran like clockwork on both evenings, along with Albert who managed the bar and beverages so efficiently over the whole weekend. Every single member of the staff team deserves great credit for being so efficient, friendly, cheerful and so helpful. The hotel is central to the city, close to the train station and has parking which is always a bonus with city centre hotels. The hotel is very modern, clean and the standard of rooms is excellent. I had the pleasure of meeting the new General Manager Amanda Knowles again and my sincere gratitude goes to her and her entire team for looking after us so well again. We have established a great relationship over the years and I look forward already to hopefully returning for our event next year in 2027.
Dave Smith Secretary RAPTC Military Veterans Association

2026-04-17 • via Tripadvisor
R
Rob • solo_traveller • gb
10
2026-04-17 • via Nuitee
E
Eamonn • couple • gb
9
2026-04-17 • via Nuitee
P
Pete • solo_traveller • gb
7
£16 quid for a slice of toast! No thanks.
Pros:

Very quiet.

Cons:

Breakfast 16 pounds! My wife and I like a small breakfast, maybe a croissant or a slice of toast and to have to pay 16 pounds is quite frankly absurd!
We will not be back! Sorry.

2026-04-17 • via Nuitee
O
Ozkan • solo_traveller • gb
8
2026-04-17 • via Nuitee
V
Vicki • family_with_children • au
7
Great location, lovely hotel and excellent breakfast. Staff were very accommodating.
Pros:

The location was very good, and the breakfast was great.
We booked and arrived late, and the staff were great trying to accommodate us at short notice.

Cons:

Access to our room was awkward. And we couldn't get parking on site. The alternate parking station had some technical problems on payment.

2026-04-17 • via Nuitee
R
Ruth • extended_group • au
10
2026-04-17 • via Nuitee
A
Ashleigh • couple • gb
10
Great stay!
Pros:

Brilliant location! Lady at reception was lovely! Breakfast was really good. Lovely touch of 2 free drinks for my husbands birthday

2026-04-17 • via Nuitee
S
Simon • solo_traveller • gb
8
Very good value for money. I would book again.
Pros:

The location was good, the staff were helpful, the room was compact but had everything I needed.

Cons:

I tried calling them twice the day before my stay but no-one answered the phone. It wasn't clear where the car park was and I had to go to reception to get them to raise the barrier.

2026-04-17 • via Nuitee
E
Elena • family_with_children • gb
6
Enjoyed York
Pros:

Breakfast wasn’t included ( even a continental) so paid for one day
No seating in the restaurant lots of full tables with empty trays at the counter.
Waiting for food to be bought out for at least 15 minutes.
Staff were so busy working hard to clean tables but I felt the hotel kitchen , waiters were understaffed.
Of course it was Easter .

2026-04-16 • via Nuitee
D
Dirk • solo_traveller • de
8
2026-04-16 • via Nuitee
C
Christopher • couple • gb
10
Great location, decent hotel
Pros:

Got a decent price

Cons:

No parking - all
Spaces gone by 3.15 on a Sunday

2026-04-16 • via Nuitee
M
Michelle • solo_traveller • gb
10
2026-04-16 • via Nuitee