Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness of rooms
Cons:
Issues with room quality
Food quality inconsistencies

Categories

Cleanliness
7.78
Room cleanliness was generally good, but some reviews pointed to dirty or damaged bathroom fixtures.
Service
9.25
Staff were described as friendly and accommodating, with specific praise for the Paddle Room service.
Location
9.29
Guests appreciated the hotel's great location, close to the station and with a river view.
Room Quality
7.74
Rooms were noted to be nice but had issues like poor lighting and damaged fixtures.
Amenities
8.27
Amenities were generally satisfactory, with good offerings but some issues in service like bar hours.
Value for Money
7.23
Some reviews indicated the rooms didn’t meet expectations for value for money.
Food and Beverage
7.78
Breakfast received mixed reviews; some items were enjoyable, but there were complaints about quality.
Overall Experience
8.25
Overall experience was positive with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:24

Property Description

Modern Accommodation with River Views
Radisson Hotel York offers contemporary air-conditioned rooms with drench showers and flat-screen TVs. Some rooms provide stunning views of the River Ouse, adding a touch of serenity to your stay.

Central Location with Easy Access to Landmarks
Situated in the heart of York, our hotel is a short walk from iconic attractions like York Minster Cathedral and The Shambles. With the Jorvik Viking Centre and Railway Museum nearby, exploring the city's history is convenient for our guests.

Dining Experience with Scenic River Views
Indulge in a culinary journey at RBG Bar & Grill, where you can savor international dishes while overlooking the picturesque River Ouse. Afterward, unwind with a refreshing cocktail at the bar, creating unforgettable memories during your stay.

Experience luxury and convenience at Radisson Hotel York - book now for an unforgettable stay!

Important information:

Limited parking is available based on first-come first-served basis. There is no discount for parking anymore, it is £20 per day.

Please note that bed preferences are available on request only and cannot be guaranteed. This has to be confirmed by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LBA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 18 per day.

Location

Guest Reviews

8.2
Based on 10405 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 7.23
Food and Beverage: 7.78
Overall Experience: 8.25
C
Curiosity02057336064 • Couples
4
Overcharged and ignored.
Pros:

Customer service was appalling.
Emailed twice to ask why we were charged £32 for parking when its clear on thier webpage that it costs £20. Ignored both times. Head office then contacted who told staff to look at this issue, still ignored. Three times head office have told them to look at this. Still ignored.
We wont be back

2026-08-08 • via Tripadvisor
J
james • solo_traveller • gb
9
2026-08-08 • via Nuitee
A
Alison • solo_traveller • gb
10
Great value
Pros:

Location was great,i have stayed here before,staff are really pleasant,breakfast great,lots of choice,room nice and comfortable

Cons:

The prices in bar,would have like a few drinks on night but went out because of this

2026-08-08 • via Nuitee
C
Chloe • couple • gb
10
2026-08-08 • via Nuitee
G
George • couple • gb
9
A good break
2026-08-08 • via Nuitee
J
Jenny • solo_traveller • gb
6
Pros:

Lovely hotel

Cons:

Parking charges. Paying over £200 for a room then having to pay £20 for parking is disgusting

2026-08-08 • via Nuitee
J
John • solo_traveller • gb
6
2026-08-08 • via Nuitee
M
mohammed • extended_group • sa
10
Pros:

وسع الغرفة و الاطلالة

Cons:

لا يوجد عامل خدمة الشنط

2026-08-08 • via Nuitee
K
Kevin • solo_traveller • gb
8
Good location with helpful staff
Pros:

Good location, clean room, very helpful reception staff, friendly cleaning lady.

Cons:

Nothing to complain about really.

2026-08-08 • via Nuitee
F
Fiona • solo_traveller • au
8
2026-08-08 • via Nuitee
D
Daniel • extended_group • gb
10
2026-08-08 • via Nuitee
G
Geoffrey • couple • gb
8
2026-08-08 • via Nuitee
A
Anthony • solo_traveller • gb
1
I would not stay agin or recommend
Pros:

The staff delt with the problems quickly

Cons:

The room was dirty, loud and the head board had seman on it from a previous occupant

2026-08-07 • via Nuitee
J
Jennifer • family_with_children • gb
7
Overall, we had a good stay. Thank you
Pros:

Location

Cons:

It would have been nice to have a better view
Breakfast very expensive
Parking very expensive

2026-08-07 • via Nuitee
K
Kevin • couple • gb
8
Pros:

View from 8th floor window over river Ouse and the Minster.

2026-08-07 • via Nuitee
I
Ian • couple • gb
9
2026-08-07 • via Nuitee
C
caroline • couple • gb
1
Don’t bother!!!
Pros:

Location

Cons:

Booked a superior room and didn’t get given one and weren’t told at checking in. Went to inform them and after a lot of arguing they gave us 2 free drinks for the bar, free car park and £30 discount. The bill had already been paid so they said the £30 would be reimbursed 3/5 days later. 4 weeks later with endless phone calls, emails to hotel and customer service still haven’t had refund so put it in hands of credit card who have reimbursed us. I assume they go after radisson. Never will stay with them again, very poor customer services and reception staff

2026-08-07 • via Nuitee
L
Lisa • solo_traveller • gb
6
Loved the Harry Potter experience
Pros:

Location

Cons:

Bar only open from 3.00 pm thought most hotels open earlier for lunch and drink before check in

Maid knocked on door 1st morning 7 o clock and then tried to come in luckily we had chain on

Front check in desk weird someone on desk someone sitting on stool with lap top

Not a fan of fixed shower head as if didn’t want hair wet bit impossible to have a shower without

Drinks expensive double price of other places in Durham

2026-08-07 • via Nuitee
C
Catherine • couple • gb
7
Great location, value for money if you’re not next to the lift shaft!
Pros:

Location was great, easy walking distance to city centre, close to river etc. Bed was very comfortable. Staff were very friendly and helpful.

Cons:

There was no signage for a disabled access to hotel, so I had to manage up flight of steps to get in. I had paid for a standard room but got what I would call politely a ‘cozy double’. However, it should have been turned into a linen room as it was next to the lift shaft, which ground and banged its way to every floor. So for two nights I got very little sleep: Make sure you ask not to be next to lift.

2026-08-07 • via Nuitee
M
Mahmoud • solo_traveller • ae
9
2026-08-07 • via Nuitee