Hotel Palazzo Ognissanti

Hotels
7.8 (1683 reviews)
Via Maso Finiguerra 12 , Florence , IT
+39 055 046 0544

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast options
Cons:
Cleanliness issues
Room quality concerns
Breakfast service complaints

Categories

Cleanliness
6.66
Some reviews mention poor cleanliness and issues with the bathroom.
Service
8.63
Positive mentions of attentive and friendly staff.
Location
9.17
Described as excellent and convenient for city exploration.
Room Quality
6.62
Mixed feedback; some rooms described as small and outdated.
Amenities
7.65
Noted basic amenities, but some positive qualities mentioned.
Value for Money
8.11
Good value for the location, but some felt the quality was lacking.
Food and Beverage
7.66
Breakfast has positive mentions, but some complaints about the availability.
Overall Experience
7.93
General feedback suggests a satisfactory stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:37

Property Description

Luxurious Accommodations

Indulge in the classic-style decor of our air-conditioned rooms, each equipped with free Wi-Fi, a flat-screen satellite TV, and a minibar. Upgrade your stay with a room featuring a tea and coffee maker, or even a balcony or terrace upon request.

Concierge Services

Our dedicated staff at the 24-hour reception are here to enhance your experience. Let us arrange visits to renowned galleries like the Uffizi and Accademia, or provide recommendations for the best dining spots and activities in Florence.

Prime Location

Located just a short stroll from Santa Maria Novella Train Station, Hotel Palazzo Ognissanti offers convenience and charm. Explore iconic landmarks such as Ponte Vecchio and Florence Cathedral, with Mercato Centrale nearby for a taste of local delights.

Book your stay now at Hotel Palazzo Ognissanti for a memorable Florence getaway.

Important information:

Small pets allowed with extra charge €15.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

7.8
Based on 1683 reviews
Cleanliness: 6.66
Service: 8.63
Location: 9.17
Room Quality: 6.62
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 7.93
I
Isabel • family_with_children • es
6
Bien situado pero sin actualizar
Pros:

La ubicación,el desayuno correcto,las camas cómodas y la lenceria adecuada..las zonas comunes correctas.

Cons:

Las instalaciones de las habitaciones bastante anticuadas,escasez de enchufes y las dimensiones escasas . Las duchas pequeñas. Una mano de pintura les vendrían bien.

2026-11-05 • via Nuitee
D
Dezen • family_with_children • br
10
Pros:

Da localização, do tamanho do quarto, limpeza e do café da manhã

Cons:

Gostei de tudo

2026-11-05 • via Nuitee
C
Carmen • extended_group • es
7
Pros:

Tienen guarda maletas

Cons:

No pidieron identificación para recoger las maletas

2026-11-04 • via Nuitee
A
Andreas • family_with_children • ch
7
2026-11-04 • via Nuitee
F
Fabrizio • extended_group • it
5
Pros:

posizione buona

Cons:

struttura vecchia, camere strette e buie

2026-11-04 • via Nuitee
M
Marina • family_with_children • il
9
Pros:

Prime location, very clean room, good breakfast

2026-11-02 • via Nuitee
M
Massimo • couple • it
10
2026-11-02 • via Nuitee
N
Nikesh • solo_traveller • se
7
2026-10-28 • via Nuitee
G
georgia • solo_traveller • it
8
2026-10-27 • via Nuitee
F
FRANCESCA • couple • it
8
L'hotel nel complesso ha superato le aspettative!
Pros:

La camera con balcone appena rinnovata era davvero confortevole e molto pulita. Letto comodissimo.

Cons:

L'accoglienza dei clienti è un po' "minimal" e da un 4 stelle mi aspetterei il cambio tovaglia a colazione tra un ospite e l'altro.

2026-10-26 • via Nuitee
E
Elizabeth • solo_traveller • au
8
My stay was brief, but comfortable & enjoyable.
Pros:

Very central, easy to find my way around Florence.
Staff polite, helpful.
I liked that I had a small outside balcony.
Breakfast included is always a bonus.

Cons:

I was a little unsure of a 4 star rating.

2026-10-25 • via Nuitee
T
Tarek • extended_group • eg
10
Cons:

AC was weak

2026-10-24 • via Nuitee
M
Marie • couple • fr
5
Pros:

L’emplacement au top dans le centre

Cons:

Chambre vieillotte douche joint noir chambre à refaire

2026-10-24 • via Nuitee
T
Tânia • couple • br
10
2026-10-23 • via Nuitee
L
Lucas • extended_group • ar
10
Muy buena
Pros:

En general todo, en especial el desayuno y la atención.

Cons:

No recuerdo algo.

2026-10-22 • via Nuitee
M
Mónica • solo_traveller • mx
10
2026-10-22 • via Nuitee
S
Séfora • couple • es
9
2026-10-22 • via Nuitee
A
Ali • couple • tr
10
Pros:

Tren istasyonuna çok yakın, yürüyerek tarihi turistik yerlere yürüyerek ulaşılabiliyor odamız gayet konforluydu kahvaltısı zayıftı

Cons:

Kahvaltısı zayıftı

2026-10-21 • via Nuitee
H
Hisham • couple • za
7
2026-10-19 • via Nuitee
M
martinez • family_with_children • es
10
2026-10-19 • via Nuitee