Hotel Palazzo Ognissanti

Hotels
7.8 (1482 reviews)
Via Maso Finiguerra 12 , Florence , it

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast options
Cons:
Cleanliness issues
Room quality concerns
Breakfast service complaints

Categories

Cleanliness
6.66
Some reviews mention poor cleanliness and issues with the bathroom.
Service
8.63
Positive mentions of attentive and friendly staff.
Location
9.17
Described as excellent and convenient for city exploration.
Room Quality
6.62
Mixed feedback; some rooms described as small and outdated.
Amenities
7.65
Noted basic amenities, but some positive qualities mentioned.
Value for Money
8.11
Good value for the location, but some felt the quality was lacking.
Food and Beverage
7.66
Breakfast has positive mentions, but some complaints about the availability.
Overall Experience
7.93
General feedback suggests a satisfactory stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:37

Property Description

Luxurious Accommodations

Indulge in the classic-style decor of our air-conditioned rooms, each equipped with free Wi-Fi, a flat-screen satellite TV, and a minibar. Upgrade your stay with a room featuring a tea and coffee maker, or even a balcony or terrace upon request.

Concierge Services

Our dedicated staff at the 24-hour reception are here to enhance your experience. Let us arrange visits to renowned galleries like the Uffizi and Accademia, or provide recommendations for the best dining spots and activities in Florence.

Prime Location

Located just a short stroll from Santa Maria Novella Train Station, Hotel Palazzo Ognissanti offers convenience and charm. Explore iconic landmarks such as Ponte Vecchio and Florence Cathedral, with Mercato Centrale nearby for a taste of local delights.

Book your stay now at Hotel Palazzo Ognissanti for a memorable Florence getaway.

Important information:

Small pets allowed with extra charge €15.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 35 per person per night when using an existing bed.
    Children up to and including 12 years old stay for € 35 per person per night when using an available extra bed.
    People 13 years old and over stay for € 55 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 30 per day.

Location

Guest Reviews

7.8
Based on 1482 reviews
Cleanliness: 6.66
Service: 8.63
Location: 9.17
Room Quality: 6.62
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 7.93
J
Judit • couple • at
7
Für eine Nacht war es für uns eine tolle Bleibe!
Pros:

Die Lage und das Personal waren sehr gut!

Cons:

In unserem Stock waren leider sehr laute Gäste!
Das Frühstück war ok, aber für italienische Möglichkeiten eher dürftig!

2026-04-11 • via Nuitee
D
Dominika • solo_traveller • sk
9
2026-04-10 • via Nuitee
L
Luiza • family_with_children • am
10
Pros:

In the city centre at first I didn’t realize it but walked 5-7 minutes and we are in the centre very near to train station too breakfast is good too

2026-04-09 • via Nuitee
C
Chiara Turco • solo_traveller • it
8
2026-04-09 • via Nuitee
D
Darren • couple • gb
6
Lovely hotel but wasn’t the best on the day
Pros:

Room was beautiful and had a big comfortable bed, lovely bathroom and was well located.

Cons:

We found ants and moscatos in our room. I killed at least 10 mosquitoes and counted at least 50 ants. We told the front desk and they provided a plug in vaporiser to try deter the mosquitoes. In addition, we found the room cleaning to be a little off the standard we’d expect for 4 stars. Some dust and little hit of dirt here and there.

2026-04-08 • via Nuitee
G
Gökhan • family_with_children • tr
7
2026-04-07 • via Nuitee
F
Federica • couple • it
10
2026-04-06 • via Nuitee
A
AnnBrb • extended_group • ge
10
Pros:

Its near Train stayion, quite place, good breakfast, nice rooms and polite staff♡

Cons:

nothing

2026-04-06 • via Nuitee
G
Grazia • family_with_children • it
3
Si trova in una zona degradata della città. Camera fatiscente priva di servizi. Colazione minimal.
Pros:

Niente

Cons:

La camera è vecchia e non rappresenta in 4 stelle . Prova di servizi

2026-04-04 • via Nuitee
M
Martina • extended_group • it
8
Camera essenziale ma pulita, posizione ottima
Pros:

Posizione ottima, camera pulita.

Cons:

Camera piuttosto datata ed essenziale, ben lontana dalle 4 stelle, ma probabilmente anche dalle 3.

2026-04-04 • via Nuitee
S
Serena • family_with_children • it
10
Pros:

Posizione ottima ...prezzo molto buono compreso di colazione ottima.
La camera pulita e confortevole

2026-04-03 • via Nuitee
L
Larissa Cristina • couple • br
10
Ótima estadia valeu a pena
Pros:

De tudo foi ótimos dias lá e tudo muito bom até o café

2026-04-03 • via Nuitee
A
Agnieszka • couple • pl
7
Dobry wybór na krótki pobyt.
Pros:

Doskonała lokalizacja, wygodne łóżka, bardzo dobre śniadania, windą, w pokoju czysto i ciepło.

Cons:

Brak wolnych kontaktów przy łóżku (jedno wolne gniazdko na suficie :D - nie dowiedziałam się do czego służy). Nie zasłanialne okno w łazience od podwórka - zero prywatności w toalecie bo widok na sąsiednie domy. Okropnie ciasna kabina prysznicowa.

2026-04-02 • via Nuitee
R
Rasul • couple • az
8
Cons:

The shower cabin is very uncomfortable

2026-03-31 • via Nuitee
F
Filippo • family_with_children • de
8
2026-03-31 • via Nuitee
M
Montse • family_with_children • es
7
Una estada correcta
Pros:

Està ben situat. El personal molt atent. L’esmorzar prou bé

Cons:

L’habitació se la veu antiga. Falten endolls. Les parets una mica fines, ja que es sentia soroll del carrer i de la gent pels passadissos.

2026-03-31 • via Nuitee
A
Alexandra • couple • it
7
Lo staff molto cordiale, colazione ancora da migliorare.Purtroppo di notte era difficile dormire in quanto la stanza si
Pros:

Lo staff molto cordiale

2026-03-30 • via Nuitee
A
aurore2121 • solo_traveller • fr
7
2026-03-30 • via Nuitee
C
Claudia • family_with_children • it
7
2026-03-29 • via Nuitee
G
Glyndwr • couple • gb
9
2026-03-29 • via Nuitee