Hotel Palazzo Ognissanti

Hotels
7.8 (1448 reviews)
Via Maso Finiguerra 12 , Florence , it

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast options
Cons:
Cleanliness issues
Room quality concerns
Breakfast service complaints

Categories

Cleanliness
6.66
Some reviews mention poor cleanliness and issues with the bathroom.
Service
8.63
Positive mentions of attentive and friendly staff.
Location
9.17
Described as excellent and convenient for city exploration.
Room Quality
6.62
Mixed feedback; some rooms described as small and outdated.
Amenities
7.65
Noted basic amenities, but some positive qualities mentioned.
Value for Money
8.11
Good value for the location, but some felt the quality was lacking.
Food and Beverage
7.66
Breakfast has positive mentions, but some complaints about the availability.
Overall Experience
7.93
General feedback suggests a satisfactory stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:37

Property Description

Luxurious Accommodations

Indulge in the classic-style decor of our air-conditioned rooms, each equipped with free Wi-Fi, a flat-screen satellite TV, and a minibar. Upgrade your stay with a room featuring a tea and coffee maker, or even a balcony or terrace upon request.

Concierge Services

Our dedicated staff at the 24-hour reception are here to enhance your experience. Let us arrange visits to renowned galleries like the Uffizi and Accademia, or provide recommendations for the best dining spots and activities in Florence.

Prime Location

Located just a short stroll from Santa Maria Novella Train Station, Hotel Palazzo Ognissanti offers convenience and charm. Explore iconic landmarks such as Ponte Vecchio and Florence Cathedral, with Mercato Centrale nearby for a taste of local delights.

Book your stay now at Hotel Palazzo Ognissanti for a memorable Florence getaway.

Important information:

Small pets allowed with extra charge €15.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 35 per person per night when using an existing bed.
    Children up to and including 12 years old stay for € 35 per person per night when using an available extra bed.
    People 13 years old and over stay for € 55 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 30 per day.

Location

Guest Reviews

7.8
Based on 1448 reviews
Cleanliness: 6.66
Service: 8.63
Location: 9.17
Room Quality: 6.62
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 7.93
C
Cristina • family_with_children • it
9
Bel posto
Pros:

Comodo da raggiungere e in un quartiere tranquillo.La vicinanza alla fermata del tram e comunque al centro storico, la pulizia e la professionalità del personale

Cons:

Nulla

2026-02-13 • via Nuitee
P
Päivi • extended_group • fi
8
Easy walk from main attractions yet a quiet area.
Pros:

Simple tidy hotel in a nice area with local vibes, a little away from the main tourist haunts. Only c. 5 minute walk from the main train station, and near the river. A short length of a quiet street in front of the hotel, so practically no traffic noise. Some restaurants, bars, cafes and ethnic shops nearby. Easy walk to various must-see destinations.
Breakfast was alright, not massive but enough choice.
Beds were alright, bathroom not big but functional, shower had plenty hot water after a short wait.
Room was cleaned well each day, maybe even too well, as the towels were changed every day though had hardly been used.

Cons:

The room was slightly on the small side for 3 people, basically no space to unpack your bags or where to hang your coats. There was a cupboard with hangers, but so high that it was difficult for a short person to reach.
Coffee machine at breakfast was slow and created queues at weekend.

2026-02-13 • via Nuitee
N
Nicoletta • extended_group • it
5
Le stelle di questo hotel sono immeritate.
Pros:

Posizione ottima. Personale molto gentile. Camere pulite.

Cons:

Colazione non all'altezza di un hotel 4 stelle. Materasso a molle che si piantano nella schiena. Doccino/soffione della doccia completamente incrostato da calcificazioni.

2026-02-13 • via Nuitee
O
OLGA • solo_traveller • it
5
lo staff è buono
Pros:

tra i rumori tecnici tutto bene

2026-02-12 • via Nuitee
B
Brigida • family_with_children • it
8
2026-02-11 • via Nuitee
M
Mathilde • solo_traveller • fr
8
2026-02-11 • via Nuitee
K
Kathrin Thiele • family_with_children • de
7
Cons:

Viel zu laut, obwohl die Fenster geschlossen waren.

2026-02-10 • via Nuitee
L
Luiza • extended_group • it
6
2026-02-08 • via Nuitee
C
Cristina • solo_traveller • es
9
2026-01-30 • via Nuitee
I
Irisa • family_with_children • it
6
2026-01-26 • via Nuitee
M
Marcelo • couple • ar
10
2026-01-26 • via Nuitee
P
prada • extended_group • it
9
2026-01-26 • via Nuitee
H
Hatice • extended_group • tr
10
Pros:

Otel temiz ve bakımlıydı. Kahvaltıları güzeldi. Personel ilgili ve yardımseverdi. Ailemle birlikte güzel bir tatil geçirdik.

2026-01-25 • via Nuitee
Z
Zullo • extended_group • ar
10
Pros:

Sencillo pero adecuado al precio. Muy cerca de Firenze Céntrale y a pocos minutos del centro histórico, todo a pie. La zona es tranquila y con buenos lugares para comer en cercanías. A un minuto de río con vistas de la ciudad. Hospedaje recomendable por precio-calidad.

2026-01-24 • via Nuitee
G
Greta • couple • it
10
Pros:

Firenze

2026-01-23 • via Nuitee
I
ILy 77 • family_with_children • it
7
Pros:

1. Vicinanza stazione centrale e centro di Firenze.
2. Colazione (dolce) buona . Il ragazzo responsabile, molto disponibile
3. La zona hall/sala colazione molto carina, ristrutturata. Personale sempre cortese.
(Possibilità di lasciare bagagli oltre il checkout, per l ultimo giretto prima della partenza)
4. Pulizia camera

Cons:

La camera: pccolla per 3 persone, vecchiotta, ma credo andrà in ristutturazione anche lei a breve. Credo!!!!!!
7€ per la tassa di soggiorno un po troppi..ma ovviamente, nn è colpa dell'albergo.

2026-01-21 • via Nuitee
H
Hotel • solo_traveller • it
10
2026-01-20 • via Nuitee
J
john • family_with_children • dk
8
uproblematisk
Pros:

Centralt beliggende , fine rengjorte værelser - morgenmaden god- og receptionen fungerede rigtig godt.

Cons:

Manglende plads ved morgen maden. at der ikke var en kaffemaskine på værelset-(dog var der en i receptionen - men den var ikke tændt)

2026-01-20 • via Nuitee
K
Krisztina Míta • family_with_children • hu
7
Jó
Pros:

A reggeli, a személyzet, a tisztaság

Cons:

Sötét volt( kicsi ablak, kkevés világítás. Kevés konnektor. WC papír nehezen elérhető

2026-01-20 • via Nuitee
I
Irene • solo_traveller • us
9
2026-01-19 • via Nuitee