The Shilla Jeju

Hotels
•
The Shilla
8.9 (765 reviews)
75, Jungmungwangwang-ro 72beon-gil , Seogwipo , kr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable facilities
Good food quality
Cons:
Service inefficiencies
High prices for amenities

Categories

Cleanliness
8.86
The facilities were noted as clean, though some guests mentioned operational issues.
Service
9.33
Staff were consistently described as friendly and helpful, especially in recovering lost belongings.
Location
8.87
Close to the beach and enjoyed local attractions, although some amenities are a distance away.
Room Quality
8.82
Rooms were described as comfortable and spacious, with good cleanliness.
Amenities
8.55
Good amenities available, but issues like reservation inefficiencies mentioned by guests.
Value for Money
8.41
Some guests felt the pricing was on the higher side for the value received.
Food and Beverage
9.16
Food quality, particularly at the breakfast buffet, was praised by guests.
Overall Experience
9.23
Overall, guests had a memorable experience, with several highlights mentioned, despite some disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:34

Property Description

Luxurious Accommodations with Stunning Views

The Shilla Jeju offers a luxurious stay just a short walk from Jungmun Beach. Enjoy beautifully air-conditioned rooms with picturesque views of either the mountains or the ocean. Each room is equipped with modern amenities including a flat-screen TV, minibar, and in-room safe.

Unmatched Dining and Leisure Facilities

Indulge in a culinary journey with 6 dining options ranging from Korean delicacies at Cheonjee Restaurant to Japanese fare at Hinode. Relax and rejuvenate at the fitness club's spa pools, sauna, indoor and outdoor pools, and hot tub. Children can have fun at the kids' playroom while adults unwind.

Convenient Location and Exceptional Services

Conveniently located near Yeomiji Botanical Garden, The Shilla Jeju also offers free WiFi, free parking, and free rental services for infant goods. Experience top-notch hospitality and book your stay now at The Shilla Jeju.

Important information:

Please be noted that an extra bed for terrace rooms cannot be requested but bedding can be added.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CJU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for KRW 48,400 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 765 reviews
Cleanliness: 8.86
Service: 9.33
Location: 8.87
Room Quality: 8.82
Amenities: 8.55
Value for Money: 8.41
Food and Beverage: 9.16
Overall Experience: 9.23
형식 • solo_traveller • kr
10
Pros:

I like it the staff were kindness friendly

Cons:

None

2026-05-28 • via Nuitee
O
Oliver • couple • gb
7
Great rooms and exceptionally polite and helpful staff
Pros:

Room was large and refreshed regular by the wonderful house maids. The pools and spaces around them great with nice menu at the pool bar. Again impeccable service.

Cons:

Disappointed the adult pool was addition fee for all the surrounding sunbeds. The Hinode Japanese restaurant was pretty disappointing considering it was the up market choice in a 5 star hotel…

It’s a huge resort complex with traditional (perhaps dated) styling. We had a garden/pool facing room which meant every evening from 7-9pm you can hear the performing acts, some may like this (we didn’t so much)

2026-05-27 • via Nuitee
C
Candy • extended_group • kr
7
신라호텔 후기
Pros:

아침식사가 기대 이상이었습니다. 메뉴도 다양하고 맛있었어요. 직원들도 전부 다 친절하고, 방 내부도 깔끔했습니다.

Cons:

카페트 바닥이라서 먼지 알러지가 있는 저로썬 힘들었어요. 그리고 방까지 찾아가기까지 한참을 걸어야 했어서 불편했어요.

2026-05-26 • via Nuitee
H
HyeonBin • family_with_children • kr
10
제주 신라호텔 숙박 후기
Pros:

워~낙 유명한 특급호텔이다 보니 방문 전부터 기대가 많았는데, 기대를 뛰어 넘는 곳이었습니다! 아주 훌륭한 위치, 아름다운 자연 경관, 해외 리조트가 생각나게 하는 내외부 인테리어(연식이 느껴지긴 합니다 ㅎㅎ), 그럼에도 클래식한 분위기, 적당히 친절하신 직원분들, 영유아 가족을 위한 여러 가지 프로그램... 뭐 하나 모자람 없는 곳이었어요. 신라호텔이 왜 신라호텔인지 너무나 잘 알겠는 경험이었습니다! 컨디션이 안 좋아서 수영장 이용을 못한 게 너무 아쉬워서 반드시 꼭 다시 오리라 다짐했습니다 ㅎㅎ

Cons:

저희가 조식을 늦게 먹으러 간 걸 감안해도 더 파크뷰 명성에 비해 생각보다 먹을 게 없어 아쉬웠어요...ㅜㅜ 겨울에 롯데호텔 라 세느를 방문했었는데 라 세느 조식이랑 비교돼서 더 아쉬웠답니다. 그리고 제 입맛에는 간도 좀 짠 편이었어요. 그래도 더 파크뷰는 빵, 아이스크림 맛집이라고 느꼈어요 ㅎㅎ 아이스바로 제공되는 생과일(망고) 아이스크림이 진짜 진짜 맛도링... 더 파크뷰 브런치(점심)랑 저녁은 워낙 맛있다는 말들이 많아서 다음에 방문하게 된다면 점심이나 저녁을 먹을 것 같아요 ㅎㅎ

2026-05-26 • via Nuitee
M
Menaka • couple • my
10
Amazing Stay at Shilla Jeju 💯
Pros:

I have no words to describe how amazing Shilla was, it felt like an escape/getaway from the usually bustling cities - me and my husband absolutely love nature and the Shilla really showcased how a hotel can be modern and simultaneously retain the beauty of nature in a balanced way ✨

2026-05-24 • via Nuitee
L
Leda • solo_traveller • il
10
Pros:

Perfect and beautiful hotel.
The stuff was great.
Breakfast is very good.
The location is great.
Would love to stay there again.

2026-05-23 • via Nuitee
E
Eun Hee • solo_traveller • kr
10
Pros:

침대가 편안하고 숙면가능 습도 온도관리 최고임

Cons:

주위 식당이 다양하지않은점이 조금아쉬움

2026-05-23 • via Nuitee
S
Soojung • solo_traveller • kr
10
2026-05-18 • via Nuitee
S
Seungseok • solo_traveller • kr
9
2026-05-16 • via Nuitee
Stauber Ilan • solo_traveller • il
9
Pros:

The professional service of J.W Lee.
Very impressive resort

Cons:

The dining experience was more like a resort for families and not a luxury resort

2026-05-15 • via Nuitee
K
Koenraad • couple • be
9
Luxe in een van de beste hotels van het land.
Pros:

Luxueuze installatie met alle comfort. Perfecte, vriendelijke en attente service. Paradijselijk strand met helder zeewater. Prachtige afdaling naar het strand tussen struiken, bomen, schuifelende vogels en fladderende vlinders. Uitstekend ontbijtbuffet.

Cons:

Ondanks meerdere zwembaden, geen mogelijkheid om mijn uurtje baantjeszwemmen te doen. Ondanks dat er nauwelijks of zelfs geen andere gasten zich in het zwembad bevonden kwam een vriendelijke, zeer toegeweide opzichter me mededelen dat ik na tien minuten zwemmen, om veiligheidsredenen, een pauze moest inlassen. Dit zou volgens de Koreaanse wetgeving moeten en zou ook belangrijk zijn voor de kwaliteit van het water(?). Het schitterend ontbijtbuffet opent pas om 7:30, wat laat is als je met een georganiseerde excursie wilt meegaan. Je moet je na het ontbijt nog verplaatsen naar de ophaallocatie, en dat is dikwijls een uur rijden. Ook bij een vroege vlucht mis je het buffet.

2026-05-09 • via Nuitee
J
jungyong • family_with_children • kr
10
2026-05-08 • via Nuitee
R
RON • solo_traveller • il
10
מושלם לחופשה עם או בלי ילדים
Pros:

מלון מפואר. חדרים מושלמים. שרות מעולה. מיקום מצויין. גנים מרהיבים. 3 בריכות מהן אחת למבוגרים בלבד. ארוחות עם מבחר אין סופי. בקיצור מושלם לחופשה עם או בלי ילדים

Cons:

המחיר

2026-05-08 • via Nuitee
C
CHULHOON • solo_traveller • kr
10
Pros:

최고의 F&B
저녁식사와 아침뷔페가 가성비가 좋다고까지
느껴지는 알찬구성이었음
침구류도 편안하고 룸도 훌륭함
분위기도 최상

Cons:

없음

2026-05-07 • via Nuitee
S
sehee • solo_traveller • kr
10
2026-05-04 • via Nuitee
J
Jaya Misra • solo_traveller • in
10
2026-05-02 • via Nuitee
N
Nelson Liu • solo_traveller • sg
8
Pros:

Excellent service. Comprehensive facilities.

Cons:

Room is old.

2026-05-01 • via Nuitee
D
Daekyun • family_with_children • kr
8
2026-04-28 • via Nuitee
S
Sonia • couple • fr
8
Pros:

Très bel établissement, avec un jardin magnifique. Un escalier (un peu raide) vous conduit à la plage. Les prestations sont à la hauteur d'un 5 etoiles. Personnel très attentif et au service du client.

Cons:

L'hôtel est placé dans un complexe hôtelier, loin de la vilIe. IL y'a quelques restaurants autour, mais pas de vraie vie locale. Il faut prendre un taxi ou des bus pour se déplacer dans la ville la plus proche, à une vingtaine de minutes de là.
Faire la queue tous les matins pour le petit-déjeuner, décevant pour un hôtel 5 étoiles!
Faire la queue le matin!

2026-04-22 • via Nuitee
C
Catriona • extended_group • gb
8
Very Relaxing
Cons:

Food choices could have been better

2026-04-22 • via Nuitee