The Shilla Jeju

Hotels
•
The Shilla
8.9 (728 reviews)
75, Jungmungwangwang-ro 72beon-gil , Seogwipo , kr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable facilities
Good food quality
Cons:
Service inefficiencies
High prices for amenities

Categories

Cleanliness
8.86
The facilities were noted as clean, though some guests mentioned operational issues.
Service
9.33
Staff were consistently described as friendly and helpful, especially in recovering lost belongings.
Location
8.87
Close to the beach and enjoyed local attractions, although some amenities are a distance away.
Room Quality
8.82
Rooms were described as comfortable and spacious, with good cleanliness.
Amenities
8.55
Good amenities available, but issues like reservation inefficiencies mentioned by guests.
Value for Money
8.41
Some guests felt the pricing was on the higher side for the value received.
Food and Beverage
9.16
Food quality, particularly at the breakfast buffet, was praised by guests.
Overall Experience
9.23
Overall, guests had a memorable experience, with several highlights mentioned, despite some disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:34

Property Description

Luxurious Accommodations with Stunning Views

The Shilla Jeju offers a luxurious stay just a short walk from Jungmun Beach. Enjoy beautifully air-conditioned rooms with picturesque views of either the mountains or the ocean. Each room is equipped with modern amenities including a flat-screen TV, minibar, and in-room safe.

Unmatched Dining and Leisure Facilities

Indulge in a culinary journey with 6 dining options ranging from Korean delicacies at Cheonjee Restaurant to Japanese fare at Hinode. Relax and rejuvenate at the fitness club's spa pools, sauna, indoor and outdoor pools, and hot tub. Children can have fun at the kids' playroom while adults unwind.

Convenient Location and Exceptional Services

Conveniently located near Yeomiji Botanical Garden, The Shilla Jeju also offers free WiFi, free parking, and free rental services for infant goods. Experience top-notch hospitality and book your stay now at The Shilla Jeju.

Important information:

Please be noted that an extra bed for terrace rooms cannot be requested but bedding can be added.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CJU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for KRW 48,400 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 728 reviews
Cleanliness: 8.86
Service: 9.33
Location: 8.87
Room Quality: 8.82
Amenities: 8.55
Value for Money: 8.41
Food and Beverage: 9.16
Overall Experience: 9.23
완영 • family_with_children • kr
9
2026-02-12 • via Nuitee
C
Changrae • family_with_children • kr
10
2026-01-26 • via Nuitee
다솔 • family_with_children • kr
10
Pros:

호텔 안이 넓고 잘 되어있어 구경하기에 좋았어요
아기랑 같이 지냈는데 아기용품 대여 서비스도 만족했고,
이유식 데워주시는 것도 좋았습니다

Cons:

화장실 수압이 약했어요

2026-01-24 • via Nuitee
J
JEE IN • extended_group • kr
10
2026-01-20 • via Nuitee
Y
YOON • family_with_children • kr
10
Pros:

친절하고 맛있는 조식 호텔위치 특히 안외수영장 수영이 가능해서 놀람요
두고온 물건도 살뜰이 택배로 보내주심
또 갈께요~~
서울 신라와는 또다는매력이 있습니다^^

2026-01-20 • via Nuitee
S
Steffanie • family_with_children • de
10
2026-01-20 • via Nuitee
이 • family_with_children • kr
8
우리가족제주첫여행! 신라호텔과함께..
Pros:

조식에대한메뉴 기대이상임.
단 유아식에대한 음식이부족한아쉬움.
일부 음식들에대한 지연발생은 있음
숙박시설에대한부분은만족함

Cons:

일부숙박시설에대한 노후부분이보임으로 신라호텔에명성에맞춰 일부리모델링필요함(방음시설보완요청)

2026-01-19 • via Nuitee
S
Seung bum • family_with_children • kr
10
More than good
Pros:

All most everything.

Cons:

Nothing!

2026-01-19 • via Nuitee
D
Dai • couple • vn
10
Wonderful!
Pros:

The Location of Shilla Jeju is beautiful

Cons:

We must pay more money to use some kind like toothpath, brush... when the price of room is not cheap

2026-01-19 • via Nuitee
K
KWANHEE • family_with_children • kr
10
2026-01-19 • via Nuitee
J
Jin woo • family_with_children • kr
5
Cons:

Park 뷔페의 질과 맛이 이전과 비교해 떨러짐

2026-01-19 • via Nuitee
A
Artur • family_with_children • ru
9
Хороший отель с очень красивой и большой территорией.
Pros:

Отличная работа персонала гостиницы. Очень большая и ухоженная территория. Отличный ресторан.

Cons:

До пляжа надо спускаться по длинной лестнице и пляж не оборудован ничем. Очень тёплые одеяла в номере. Спать под ними жарко даже с кондиционером.

2026-01-19 • via Nuitee
K
Kyung sook • family_with_children • kr
9
Pros:

조식도 맛있고 산책코스가 너무 좋네요~~~

2026-01-19 • via Nuitee
H
HYUN GI • extended_group • kr
10
신라호첼텔 제주 추천합니다.
Pros:

역시 괜히 신라호텔 하는 것이 아니다...이 모든 것이 완벽했다.

Cons:

객실 저층 배정은 좀 황당했다.고층을 기대했으나 그것 빼고는 다 괜찮았다.

2026-01-19 • via Nuitee
H
Heesun • family_with_children • kr
5
Cons:

전체적으로 예전의 신라호텔의 서비스 명성이 많이 없어졌어요.직원들 응대할때 표정과 말투가 너무 고객을 무시하는 모습이어서 많이 실망했엉노

2026-01-19 • via Nuitee
A
Adel • family_with_children • sa
10
The breakfast is perfect . It is suitable for Arab
Pros:

Viewing ocean and green areas

Cons:

No hotel beach

2026-01-19 • via Nuitee
H
hyunhee • family_with_children • kr
4
Pros:

전자동커피머신 좀 활용하세요. 커피 마시고 싶을때마다 한도끝도없이 기다려야해요..

Cons:

풀사이드 선베드 사용이 많이 불편해요. 선착순이었을때가 편했는데. 체크인 늦으면 램프있는 선베드는 아예 기회조차 없어요. 실내수영장은 취식도 안되서
풀사이드바에 있는 식당에서 웨이팅걸고 한시간동안 애들이랑 서서 기다린다음 저녁먹었는데 신라 정떨어지려고 합니다.

2026-01-17 • via Nuitee
J
Jeeyoon • couple • kr
7
Pros:

수영장이 최고

Cons:

런치뷔페 대기줄이 너무 길었어요 ㅠ

2026-01-15 • via Nuitee
K
Kim • extended_group • au
7
2025-12-23 • via Nuitee
케사르 • family_with_children • kr
5
2025-12-21 • via Nuitee