The Shilla Jeju

Hotels
•
The Shilla
8.9 (746 reviews)
75, Jungmungwangwang-ro 72beon-gil , Seogwipo , kr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable facilities
Good food quality
Cons:
Service inefficiencies
High prices for amenities

Categories

Cleanliness
8.86
The facilities were noted as clean, though some guests mentioned operational issues.
Service
9.33
Staff were consistently described as friendly and helpful, especially in recovering lost belongings.
Location
8.87
Close to the beach and enjoyed local attractions, although some amenities are a distance away.
Room Quality
8.82
Rooms were described as comfortable and spacious, with good cleanliness.
Amenities
8.55
Good amenities available, but issues like reservation inefficiencies mentioned by guests.
Value for Money
8.41
Some guests felt the pricing was on the higher side for the value received.
Food and Beverage
9.16
Food quality, particularly at the breakfast buffet, was praised by guests.
Overall Experience
9.23
Overall, guests had a memorable experience, with several highlights mentioned, despite some disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:34

Property Description

Luxurious Accommodations with Stunning Views

The Shilla Jeju offers a luxurious stay just a short walk from Jungmun Beach. Enjoy beautifully air-conditioned rooms with picturesque views of either the mountains or the ocean. Each room is equipped with modern amenities including a flat-screen TV, minibar, and in-room safe.

Unmatched Dining and Leisure Facilities

Indulge in a culinary journey with 6 dining options ranging from Korean delicacies at Cheonjee Restaurant to Japanese fare at Hinode. Relax and rejuvenate at the fitness club's spa pools, sauna, indoor and outdoor pools, and hot tub. Children can have fun at the kids' playroom while adults unwind.

Convenient Location and Exceptional Services

Conveniently located near Yeomiji Botanical Garden, The Shilla Jeju also offers free WiFi, free parking, and free rental services for infant goods. Experience top-notch hospitality and book your stay now at The Shilla Jeju.

Important information:

Please be noted that an extra bed for terrace rooms cannot be requested but bedding can be added.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CJU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for KRW 48,400 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 746 reviews
Cleanliness: 8.86
Service: 9.33
Location: 8.87
Room Quality: 8.82
Amenities: 8.55
Value for Money: 8.41
Food and Beverage: 9.16
Overall Experience: 9.23
L
Leda • solo_traveller • il
10
Pros:

Perfect and beautiful hotel.
The stuff was great.
Breakfast is very good.
The location is great.
Would love to stay there again.

2026-05-23 • via Nuitee
E
Eun Hee • solo_traveller • kr
10
Pros:

침대가 편안하고 숙면가능 습도 온도관리 최고임

Cons:

주위 식당이 다양하지않은점이 조금아쉬움

2026-05-23 • via Nuitee
S
Soojung • solo_traveller • kr
10
2026-05-18 • via Nuitee
S
Seungseok • solo_traveller • kr
9
2026-05-16 • via Nuitee
Stauber Ilan • solo_traveller • il
9
Pros:

The professional service of J.W Lee.
Very impressive resort

Cons:

The dining experience was more like a resort for families and not a luxury resort

2026-05-15 • via Nuitee
K
Koenraad • couple • be
9
Luxe in een van de beste hotels van het land.
Pros:

Luxueuze installatie met alle comfort. Perfecte, vriendelijke en attente service. Paradijselijk strand met helder zeewater. Prachtige afdaling naar het strand tussen struiken, bomen, schuifelende vogels en fladderende vlinders. Uitstekend ontbijtbuffet.

Cons:

Ondanks meerdere zwembaden, geen mogelijkheid om mijn uurtje baantjeszwemmen te doen. Ondanks dat er nauwelijks of zelfs geen andere gasten zich in het zwembad bevonden kwam een vriendelijke, zeer toegeweide opzichter me mededelen dat ik na tien minuten zwemmen, om veiligheidsredenen, een pauze moest inlassen. Dit zou volgens de Koreaanse wetgeving moeten en zou ook belangrijk zijn voor de kwaliteit van het water(?). Het schitterend ontbijtbuffet opent pas om 7:30, wat laat is als je met een georganiseerde excursie wilt meegaan. Je moet je na het ontbijt nog verplaatsen naar de ophaallocatie, en dat is dikwijls een uur rijden. Ook bij een vroege vlucht mis je het buffet.

2026-05-09 • via Nuitee
J
jungyong • family_with_children • kr
10
2026-05-08 • via Nuitee
R
RON • solo_traveller • il
10
מושלם לחופשה עם או בלי ילדים
Pros:

מלון מפואר. חדרים מושלמים. שרות מעולה. מיקום מצויין. גנים מרהיבים. 3 בריכות מהן אחת למבוגרים בלבד. ארוחות עם מבחר אין סופי. בקיצור מושלם לחופשה עם או בלי ילדים

Cons:

המחיר

2026-05-08 • via Nuitee
C
CHULHOON • solo_traveller • kr
10
Pros:

최고의 F&B
저녁식사와 아침뷔페가 가성비가 좋다고까지
느껴지는 알찬구성이었음
침구류도 편안하고 룸도 훌륭함
분위기도 최상

Cons:

없음

2026-05-07 • via Nuitee
S
sehee • solo_traveller • kr
10
2026-05-04 • via Nuitee
J
Jaya Misra • solo_traveller • in
10
2026-05-02 • via Nuitee
N
Nelson Liu • solo_traveller • sg
8
Pros:

Excellent service. Comprehensive facilities.

Cons:

Room is old.

2026-05-01 • via Nuitee
D
Daekyun • family_with_children • kr
8
2026-04-28 • via Nuitee
S
Sonia • couple • fr
8
Pros:

Très bel établissement, avec un jardin magnifique. Un escalier (un peu raide) vous conduit à la plage. Les prestations sont à la hauteur d'un 5 etoiles. Personnel très attentif et au service du client.

Cons:

L'hôtel est placé dans un complexe hôtelier, loin de la vilIe. IL y'a quelques restaurants autour, mais pas de vraie vie locale. Il faut prendre un taxi ou des bus pour se déplacer dans la ville la plus proche, à une vingtaine de minutes de là.
Faire la queue tous les matins pour le petit-déjeuner, décevant pour un hôtel 5 étoiles!
Faire la queue le matin!

2026-04-22 • via Nuitee
C
Catriona • extended_group • gb
8
Very Relaxing
Cons:

Food choices could have been better

2026-04-22 • via Nuitee
J
Jacqueline • solo_traveller • ch
8
Jeju is a lovely Island and The Shilla is in a great location
Pros:

Nice location, good food and overall nice staff. Room was very comfortable

Cons:

The 3 times that I went to the restaurant for either lunch or dinner because I was a single traveller I was put into a corner and then left. Was not asked if I needed anything else after the initial greeting. It was a shame as the food was very good.

2026-04-19 • via Nuitee
M
Michael • couple • gb
9
Lovely hotel with great facilities
Pros:

The heated pools are great and so are the hot trubs / jacuzzis. OPening times for the bars were a little confusing but there was always somewhere you could get a drink and a bite to eat.

2026-04-19 • via Nuitee
C
Catherine • solo_traveller • fr
8
Une expérience agréable dans un environnement assez isolé, mais Trop cher pour les prestations.
Pros:

Chambre très bien décorée dans le style colonial et très spacieuse. Petit déjeuner buffet très bien fourni et tout est excellent. Venant seule, 2 petits-dej étaient inclus dans le prix. On m'a proposé le lunch à la place d'un des ptit dej.

Cons:

Un peu excentré à 12 kms du centre de Seogwipo dans un endroit très "bétonné" de grands hotels. Ceci dit le jardin est agréable. Vraiment trop cher pour les prestations

2026-04-10 • via Nuitee
S
Sudhir • family_with_children • au
1
Bad experience and definitely not 5 star property
Pros:

Nothing

Cons:

Everything - Rooms were stinky and carpet all along was dirty and old

2026-04-08 • via Nuitee
조 • family_with_children • kr
10
2026-04-04 • via Nuitee