SpringHill Suites by Marriott Grand Rapids Airport Southeast

Hotels
•
SpringHill Suites
8.5 (267 reviews)
5250 28th Street SouthEast , Cascade , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Good airport location
Nice pool and amenities
Cons:
Some cleanliness issues noted
Food options could be improved
High price for older hotel

Categories

Cleanliness
7.75
Some reviews noted issues with cleanliness in bathrooms, but overall cleanliness was highlighted positively.
Service
9.75
Most reviews praised the friendly and helpful staff, contributing to a very positive sentiment.
Location
8.75
The hotel was conveniently located near the airport, which several guests mentioned positively.
Room Quality
8.75
Guests appreciated the comfort and space of the rooms, highlighting positive experiences.
Amenities
8.25
Some amenities received mixed feedback, particularly related to food options, but overall satisfaction remained.
Value for Money
8.25
Generally seen as reasonable, though some felt the price was high compared to the hotel's age.
Food and Beverage
7.75
Mixed reviews on breakfast quality and availability of food options.
Overall Experience
8.75
Overall guest experiences were positive, with many expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:22

Property Description

Convenient Location and Shuttle Service
Situated just 10 minutes from Gerald Ford Airport, our Grand Rapids hotel offers a complimentary shuttle service, ensuring a stress-free arrival and departure for our guests.

Luxurious Suites and Amenities
Each suite at SpringHill Grand Rapids is thoughtfully designed with a kitchenette, full-service bar, indoor pool, and modern conveniences like a flat-screen TV and iPod docking station, providing the perfect blend of comfort and functionality.

Dining and Entertainment Options
Indulge in top-shelf beverages at the 52Fifty lounge, enjoy nightly happy hour specials, and savor a hot breakfast buffet. With attractions like Van Andel Arena just a 20-minute drive away, our hotel is the ideal choice for both leisure and business travelers.

Book your stay at SpringHill Grand Rapids today for a memorable and convenient experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 267 reviews
Cleanliness: 7.75
Service: 9.75
Location: 8.75
Room Quality: 8.75
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.75
R
Robin • family_with_children • us
10
2026-07-04 • via Nuitee
J
Jack • solo_traveller • us
4
Pros:

Room size was nice. Good amenities.

Cons:

You have to call for the airport shuttle but they don't tell you that. My family waited 30min in record heat. I called the hotel and they said we needed to call and they would send it. They never did. After one hour I called back and they said they would see what happened and will send it. 15min later it finally came. Family waited one hour.
On top of that there was a car alarm going off outside my room evey 15-30 minutes. I called the front dest and they did not seem to know what to do. They said they would maybe leave a note on the car. I told them the make, model and color. Nothing happened after another hour and half so after 2 calls I went to the front desk. I took the front desk manager to the car and showed him a video of it. Then he said maybe it was the shuttle drivers car. He called him and it was. He told him to fix the situation. I asked if the car could be moved somewhere else so it doesn't happen again while we are sleeping later. The car was never moved.
The AC was cold but the ridge in the room did not work.
Room smelled like weed.

2026-07-01 • via Nuitee
S
Susan • couple • us
8
2026-06-30 • via Nuitee
M
Michael • solo_traveller • us
4
Pros:

The location is great, set back in a wooded area. Next to 28th street. Quite, bed wasn't comfortable.

Cons:

The staff

2026-06-23 • via Nuitee
C
Christina • family_with_children • us
6
2026-06-16 • via Nuitee
S
Sophia • extended_group • us
8
2026-06-10 • via Nuitee
B
Belonica • couple • us
5
2026-06-08 • via Nuitee
R
Rebecca • family_with_children • us
7
Mixed experience
Pros:

The first night was perfect. It was a short Uber ride to the hotel, and it was very quiet, allowing me to sleep. The next morning, I enjoyed the breakfast. On the way back to the airport, the shuttle driver was excellent, even helping with luggage.

Cons:

The second night was not so great. People were EXTREMELY loud, and I could not get to sleep.

2026-05-29 • via Nuitee
D
Deborah • solo_traveller • us
9
Pros:

Bed mattress was super comfortable and friendly staffs. Airport shuttle is plus especially late night arriving n early departure.

Cons:

NA

2026-04-26 • via Nuitee
K
Kurt • solo_traveller • us
8
2026-04-25 • via Nuitee
M
Michael • couple • us
10
Very good pleasant people and good breakfast!!
2026-04-22 • via Nuitee
M
Michael • solo_traveller • us
10
2026-04-20 • via Nuitee
A
Andrea • couple • us
10
Staff was friendly and it was relaxing
Pros:

Breakfast was awesome and they gave me a nice late check out ! Gym was good too

Cons:

Couch did not fold out to a bed

2026-04-06 • via Nuitee
F
Fernando • couple • br
8
Uma ótima opção próxima ao Aeroporto!
Pros:

Ótimo custo benefício para uma cidade sem grandes atrativos. Próximo ao aeroporto com serviço ótimo!!

Cons:

Nada ! Tião foi de acordo com o esperado

2026-04-06 • via Nuitee
S
Shannon • family_with_children • us
8
2026-04-04 • via Nuitee
N
NomadTurk • family_with_children • us
7
2026-03-09 • via Nuitee
D
Dina • couple • us
8
2026-01-21 • via Nuitee
T
terry • extended_group • us
6
2026-01-19 • via Nuitee
O
Onalee • family_with_children • us
10
2026-01-15 • via Nuitee
N
Nunez87 • family_with_children • us
10
2026-01-10 • via Nuitee