SpringHill Suites by Marriott Grand Rapids Airport Southeast

Hotels
•
SpringHill Suites
8.5 (254 reviews)
5250 28th Street SouthEast , Cascade , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Good airport location
Nice pool and amenities
Cons:
Some cleanliness issues noted
Food options could be improved
High price for older hotel

Categories

Cleanliness
7.75
Some reviews noted issues with cleanliness in bathrooms, but overall cleanliness was highlighted positively.
Service
9.75
Most reviews praised the friendly and helpful staff, contributing to a very positive sentiment.
Location
8.75
The hotel was conveniently located near the airport, which several guests mentioned positively.
Room Quality
8.75
Guests appreciated the comfort and space of the rooms, highlighting positive experiences.
Amenities
8.25
Some amenities received mixed feedback, particularly related to food options, but overall satisfaction remained.
Value for Money
8.25
Generally seen as reasonable, though some felt the price was high compared to the hotel's age.
Food and Beverage
7.75
Mixed reviews on breakfast quality and availability of food options.
Overall Experience
8.75
Overall guest experiences were positive, with many expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:22

Property Description

Convenient Location and Shuttle Service
Situated just 10 minutes from Gerald Ford Airport, our Grand Rapids hotel offers a complimentary shuttle service, ensuring a stress-free arrival and departure for our guests.

Luxurious Suites and Amenities
Each suite at SpringHill Grand Rapids is thoughtfully designed with a kitchenette, full-service bar, indoor pool, and modern conveniences like a flat-screen TV and iPod docking station, providing the perfect blend of comfort and functionality.

Dining and Entertainment Options
Indulge in top-shelf beverages at the 52Fifty lounge, enjoy nightly happy hour specials, and savor a hot breakfast buffet. With attractions like Van Andel Arena just a 20-minute drive away, our hotel is the ideal choice for both leisure and business travelers.

Book your stay at SpringHill Grand Rapids today for a memorable and convenient experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 254 reviews
Cleanliness: 7.75
Service: 9.75
Location: 8.75
Room Quality: 8.75
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.75
D
Dina • couple • us
8
2026-01-21 • via Nuitee
T
terry • extended_group • us
6
2026-01-19 • via Nuitee
O
Onalee • family_with_children • us
10
2026-01-15 • via Nuitee
N
Nunez87 • family_with_children • us
10
2026-01-10 • via Nuitee
L
Lori • family_with_children • us
10
Pros:

Convenient, comfortable, and staff was great. Good selection of items for breakfast, and food was good.

Cons:

NA

2026-01-05 • via Nuitee
J
Jakob • extended_group • us
1
Absolutely horrible
Pros:

Nothing

Cons:

The staff was extremely rude and our stuff was stolen from us. Sitting in front of our door. Staff said there sorry and won’t review the cameras

2026-01-02 • via Nuitee
G
Guy • family_with_children • us
9
2025-12-31 • via Nuitee
L
LIDIANE • solo_traveller • br
10
2025-11-29 • via Nuitee
M
Martha • couple • us
8
2025-11-25 • via Nuitee
C
Carrie • extended_group • us
10
Pros:

Very clean, comfortable beds, nice pool, very friendly staff

Cons:

Nothing

2025-11-24 • via Nuitee
S
Sue • extended_group • us
10
I would choose this hotel chain agsin
Pros:

Good selection of breakfast items, neat and clean eating area. Staff courteous!

2025-11-01 • via Nuitee
E
Erik • solo_traveller • us
1
2025-10-24 • via Nuitee
S
Sue • extended_group • us
9
Would choose this hotel chain again. Clean and comfortable
Pros:

Close to airport, hotel shuttle reliable and drivers friendly and helped us with luggage.

2025-10-22 • via Nuitee
J
Janette
10
Pros:

The spa was beautiful and very professional and very clean hotel everyday

2025-10-08 • via Nuitee
B
Bethany • couple • us
10
Great stay we will be back in the future!
Pros:

I loved the room and the option to leave your vehicle while you were traveling and the shuttle service to and from the airport

Cons:

Nothing!

2025-10-06 • via Nuitee
K
Kevin
6
Pros:

We called for the shuttle to the airport for over an hour before someone finally showed up!

2025-10-04 • via Nuitee
J
Jay
4
Pros:

It was ok could’ve even better

2025-09-30 • via Nuitee
S
Shasta • family_with_children • us
10
2025-09-29 • via Nuitee
A
Aukse • couple • us
5
Price to high for this old hotel
Pros:

Breakfast is good.

Cons:

Shower is not clean and bed is really bad and not comfortable.

2025-09-29 • via Nuitee
D
dennis
8
Pros:

Stay there for an early flight. Breakfast didn't start till 6:30 so we missed it. Would of been nice to have grab bags.

2025-09-29 • via Nuitee