Hampton Inn Searcy Arkansas

Hotels
•
Hampton Inn
8.3 (131 reviews)
209 South Poplar Street , Searcy , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Generally clean rooms and common areas
Helpful, friendly staff (frequent praise for Melody and desk clerks)
Breakfast often described as good with a nice variety
Comfortable rooms: comfy beds, quiet, effective A/C
Easy to find location and pleasant small-town setting
Good parking and outdoor seating areas
Professional handling/resolution of guest issues (refunds, relocations)
Cons:
Inconsistent staff behavior: some reports of rudeness/unfriendly employees
Notable cleanliness problems in some rooms (dirty floors, mold in shower)
Breakfast/service issues: cold coffee, occasional late service, limited vegan options
Room not ready at check-in in at least one instance; slow housekeeping
Perceived poor value in at least one case due to added $50 charge

Categories

Cleanliness
7.5
Many guests reported clean rooms and common areas, but several notable negatives (dirty bathroom floor, mold in shower, unfinished remodeling, slow housekeeping) reduce the score.
Service
9.4
Frequent praise for staff (especially Melody) and good issue resolution/refunds; some isolated reports of unfriendly staff (Joseph) and rudeness, but overall service interactions skew strongly positive.
Location
8.3
Easy to find and in a pleasant small-town setting (Searcy) — mentioned positively but not extensively; assigned the target rating where details are limited.
Room Quality
8.7
Rooms often described as comfortable (comfy beds, quiet, good A/C, well-lit), though a few reports of cleanliness issues (mold, dirty floors) temper the score.
Amenities
8.1
Good basic amenities noted (parking, outdoor sitting areas, lobby coffee/desk service); breakfast service and some equipment/timing issues (cold coffee, delayed oven) lower the mark slightly.
Value for Money
7
Mixed perceptions with a notable complaint about an added $50 charge described as excessive/price gouging; refund handling was good in one case but value perceptions are weakened.
Food and Beverage
7.9
Breakfast received both positive comments (hot, good variety, waffles) and negative ones (cold coffee, limited vegan options, late service), resulting in a slightly below-target score.
Overall Experience
9.5
Many guests reported a very positive stay (clean, comfortable, helpful staff, resolved issues) despite some service and cleanliness hiccups; overall sentiment trends strongly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Convenient Location
The Comfort Suites hotel is ideally situated near Arkansas State University-Searcy Campus and Harding University, as well as the Searcy Sports Complex and Riverside Park.

Deluxe Amenities
Guests can enjoy a variety of complimentary amenities including free breakfast with hot options, free WiFi, and access to the indoor pool and exercise room. Business travelers will appreciate the meeting facilities and business services offered.

Comfortable Accommodations
Each spacious guest room is well-equipped with modern conveniences like refrigerators, microwaves, and DVD players. Some rooms even feature relaxing hot tubs for a truly indulgent stay.

Book now to experience comfort and convenience at the Comfort Suites hotel!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIT

Location

Guest Reviews

8.3
Based on 131 reviews
Cleanliness: 7.5
Service: 9.4
Location: 8.3
Room Quality: 8.7
Amenities: 8.1
Value for Money: 7
Food and Beverage: 7.9
Overall Experience: 9.5
P
Phileshea • family_with_children • us
3
Inconvenienced
Pros:

The breakfast was OK

Cons:

The room was not ready until an hour past check-in time. The staff (Joseph) was not friendly and very un accommodating. Housekeeping was slow.

2026-09-10 • via Nuitee
P
Pam • solo_traveller • us
8
2026-09-09 • via Nuitee
P
pas2rrob7 • Business • Avon, Indiana
8
Good but frustrating
Pros:

Cleanliness of the hotel and the breakfast were both excellent. However the added $50 charge because I had to move our reservation back one night was excessive and not appreciated. Searcy is a great little town and we’ve stopped here before, but will rethink our future travel plans due to the price gouging.

2026-08-26 • via Tripadvisor
B
Brenda • extended_group • us
8
Would stay there again.
Pros:

Breakfast was good, hot.
Nice variety, something for everyone.
Beds were comfy, quiet, good A/C.

2026-08-11 • via Nuitee
S
sabre217 • Family • Richland, Kalamazoo County, Michigan
10
Great hotel
Pros:

The hotel was easy to find, clean and very comfortable. We were welcomed right away by staff and given some excellent advice on restaurant choices. Hampton Inns are always our first choice in hotels...

2026-07-31 • via Tripadvisor
K
kharrell2026 • Business
8
Excellent New Facility. Disappointing Morning
Pros:

Coffee in lobby was cold at 5am. Checked back at 6am and it was still cold (from previous day). Waiting for Breakfast at 5:55am and was told at 6 that it would be 15 minutes or so late because of the oven not being on? Waffle house was great anyway.

2026-07-29 • via Tripadvisor
C
cjm1236 • Business • Savannah, Georgia
10
First Class
Pros:

Desk Clerks have been very efficient, helpful, friendly, professional, & etc.
Lobby was clear, clean, upbeat in appearance, bright.
Room was ideally cooled & lighted.
Parking lot was clean, well-lighted, & had good flow.

2026-07-22 • via Tripadvisor
F
Fade • solo_traveller • us
9
2026-07-09 • via Nuitee
6
66RenA • Family
10
Great and and Melody is great
Pros:

Melody was the first person we met arriving at Hampton Inn. She was phenomenal, welcoming and efficient. She also signed me up for the Hilton Awards. Thank you Melody.

2026-07-08 • via Tripadvisor
C
cdava547 • Family
8
Good resolution to issues
Pros:

I requested a 75% refund in the morning, which turned out to be a 100% refund upon further consideration, due to the concerns raised. I stayed at their sister business down the street on my way back through town. Well resolved, professional staff in morning.

2026-06-03 • via Tripadvisor
L
Lauren • couple • us
1
Nice hotel but nothing is nice when everyone is rude. My son also asked for a bag and the lady just turned around and wa
Pros:

Everything was clean

Cons:

Every staff member I spoke to was rude. Just going to the desk to ask questions or buy something they were rude. Kitchen lady told me I needed to clean my mess up before I was even finished cooking my waffle. Told my son he needed to clean up his mess before he was done eating in a very rude attitude.

2026-05-24 • via Nuitee
T
tinkerstinker2026 • Family
4
Disappointed
Pros:

Disappointed! The room was not thoroughly cleaned. Bathroom floor dirty. MOLD in shower! Unfinished remodeling. Breakfast was not good. Only apples where offered for fruit. Not much of a selection for a vegan person!

2026-05-19 • via Tripadvisor
T
tonyhF669EE • Business
10
Great place!
Pros:

This is a very nice Hampton. Clean rooms and two outdoor sitting areas are nice.

Melody at the front desk was extremely helpful and fun to talk to took care of me and my crew.

2026-05-14 • via Tripadvisor
5
506zacn • Solo travel
10
Great hospitality
Pros:

Melody was great always accommodating. Noise level on the final night was terrible until i called melody at the front desk, she ended up getting it resolved and didn’t have another issue.

2026-05-14 • via Tripadvisor
S
Shawnia • solo_traveller • us
9
2026-04-22 • via Nuitee
M
Morse • family_with_children • us
4
I think it’s over priced for some crappy hotel
Pros:

The pool is about it…

Cons:

Our refrigerator had nasty old bagged food not cleaned out, the rooms wasn’t very clean at all even after they moved us. Then we got charged an extra $20 than what we were told.

2026-03-22 • via Nuitee
S
Sonya • family_with_children • us
7
Pros:

Clean room, nice breakfast

Cons:

Pool was out of order

2026-03-15 • via Nuitee
T
Tiffany • family_with_children • us
9
Nice stay
Pros:

Hot breakfast had a lot of choices, it was hot, and it was great! Staff found us a new room right away when the door wouldn't lock, and he was very polite. And our room was huge!

Cons:

Noisy upstairs neighbors but you'll have that.

2026-03-15 • via Nuitee
K
Kukecha • couple • us
10
Pros:

The location was great.

Cons:

We didn't like that someone parked too close to my husband's new truck and took off a little paint and made a small dent on the passenger side underneath the tail light.

2026-03-12 • via Nuitee
S
Sid • couple • us
10
Quiet, good location, helpful staff
Pros:

Wonderful helpful staff

2026-03-03 • via Nuitee