Hampton Inn & Suites Jacksonville-Airport

Hotels
Hampton Inn
8.4 (1142 reviews)
13551 Airport Court , Jacksonville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Cleanliness issues
Outdated facilities
Dirty rooms

Categories

Cleanliness
7.79
Mixed reviews about cleanliness, some rooms mentioned as dirty.
Service
8.76
Friendly staff mentioned positively multiple times.
Location
9.3
Many reviews highlight the great location near the airport.
Room Quality
7.75
Several comments about outdated fixtures and cleanliness issues.
Amenities
8.28
Good breakfast options highlighted, but some amenities could be improved.
Value for Money
8.24
Reviewers felt they received a good value for the price.
Food and Beverage
8.79
Breakfast received positive comments but was noted for missing fruits.
Overall Experience
8.26
Overall positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:04

Property Description

Convenient Location
Located just a 7-minute drive from Jacksonville International Airport, Hampton Inn & Suites Jacksonville-Airport offers a perfect starting point for your travels.

Comfortable Accommodations
Relax in rooms featuring a flat-screen TV, microwave, and refrigerator. Work comfortably at the ergonomic desk or take a dip in the outdoor pool.

Amenities Galore
Enjoy a complimentary hot breakfast, free WiFi, airport shuttle service, and access to a 24-hour convenience store, business center, and fitness center.

Book your stay now at Hampton Inn & Suites Jacksonville-Airport for a seamless travel experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 1142 reviews
Cleanliness: 7.79
Service: 8.76
Location: 9.3
Room Quality: 7.75
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 8.26
T
Tami extended_group us
7
Pros:

Good location, clean, well kept

Cons:

Property is good. Plastic on the mattresses was not. Sheets kept sliding off. Plastic is hot!!

2026-06-13 via Nuitee
A
Adaljiza family_with_children us
5
Pros:

It was ok

Cons:

The welcoming staff was not appealing . No knowledge of any sights we were asking about

2026-06-13 via Nuitee
J
Jeff couple us
7
2026-06-12 via Nuitee
B
Brenda couple us
10
2026-06-12 via Nuitee
T
Tina solo_traveller us
7
2026-06-12 via Nuitee
G
Gabriel solo_traveller pr
10
Pros:

Very close to the airport and good breakfast!

Cons:

Everything was good

2026-06-11 via Nuitee
M
Meagan couple us
10
2026-06-09 via Nuitee
G
Glenda couple us
1
Cons:

I booked and paid for two nights in advance because of traveling relatives coming in for graduation. When they arrived at hotel there was no reservation found by the attendant. I called Booking. Com who told me to ask the attendant about the reservation
She told me she could not find anything under my name and contact the agency which made the reservation. After many attempts to locate the information and speaking with Bookkng and the hotel I had to find another location to reside. I asked for a refund and have not had a response from anyone.

2026-06-09 via Nuitee
S
Sandra couple us
8
A very good stay
Pros:

Proximity to I 95, price and cleanliness

2026-06-09 via Nuitee
C
Cintron solo_traveller us
10
Pros:

How welcoming was the staff ( front desk lady) was very nice and friendly

2026-06-08 via Nuitee
T
Tracy couple us
10
Served its purpose.
Pros:

The Staff!!!!!!!!

Cons:

Dated

2026-06-08 via Nuitee
S
Shelia couple us
10
Enjoyed it and will use again if in that area
Pros:

Location and friendliness of staff

Cons:

Breakfast

2026-06-07 via Nuitee
J
James couple us
10
Pros:

Staff was amazing. Courteous, respectful, room was clean.

2026-06-07 via Nuitee
J
Justin solo_traveller us
8
2026-06-06 via Nuitee
B
Bryant couple us
8
A very nice stay
Pros:

Friendly staff, quiet, clean

Cons:

Nothing

2026-06-05 via Nuitee
C
CARLOS R couple pr
10
Pros:

Desayuno puede mejorar

2026-06-05 via Nuitee
D
Debra couple us
9
2026-06-04 via Nuitee
D
Donna family_with_children us
10
2026-06-04 via Nuitee
S
SHANICE couple us
10
2026-06-02 via Nuitee
T
Tammy family_with_children us
10
Pros:

Staff was accommodating. Excellent service.

Cons:

NA

2026-06-01 via Nuitee