Best Western Plus Fairfield Hotel

Hotels
Best Western Plus
8 (531 reviews)
100 Kings Highway Cutoff , Fairfield , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Breakfast
Convenient Location
Cons:
Cleanliness Issues
Room Size
Noise from Heating System

Categories

Cleanliness
7.14
Several reviews indicate cleanliness issues, including dirty rooms and mold.
Service
9.11
Staff were noted as friendly and helpful throughout multiple reviews.
Location
8.65
Convenient location for travel and access, mentioned positively by multiple guests.
Room Quality
6.6
Some guests found rooms small and uncomfortable, with noise issues.
Amenities
7.63
Basic amenities noted, with some reviews mentioning the lack of quality.
Value for Money
8.09
Mixed comments about the value given Manhattan prices versus amenities.
Food and Beverage
8.64
Breakfast was praised by several guests for its variety and quality.
Overall Experience
8.11
Guests generally expressed satisfaction despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:07

Property Description

Convenient Location
Located just minutes away from Black Rock Harbor and the Fairfield Metro North Station, Best Western Plus Fairfield Hotel offers easy access to popular attractions.

Comfortable Accommodations
Guests can relax in spacious rooms equipped with modern amenities such as a refrigerator, coffee maker, and free WiFi. The hotel also provides a complimentary hot continental breakfast.

Business and Leisure Facilities
With an on-site gym, business center, and proximity to Barnum Museum and Beardsley Zoo, Best Western Plus Fairfield Hotel caters to both business and leisure travelers.

Book your stay at Best Western Plus Fairfield Hotel for a convenient and comfortable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 531 reviews
Cleanliness: 7.14
Service: 9.11
Location: 8.65
Room Quality: 6.6
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.11
M
Michelle extended_group us
10
Perfect for our needs
Pros:

Staff was courteous and friendly. Close to venue we were attending

Cons:

The caution tape outside initially thought ut oh. Turns out railings were being replaced

2026-08-09 via Nuitee
W
William couple us
10
2026-08-04 via Nuitee
Y
Yamile solo_traveller co
10
Pros:

Excelente ubicación. Desayuno variado

Cons:

Olor a humedad en el cuarto. Estábamos en el primer piso

2026-08-03 via Nuitee
S
Shaela couple us
6
Probably the best hotel around. Would rather have had a more private Airbnb
Pros:

I liked the bathroom, the cleanliness, the curtains were blackout, I felt safe, everything was neat and organized and I knew where everything was. The beds were comfy and warm. I loved setting the temperature in the room worked and the noise levels weren't terrible. I could hear doors slamming and a child outside my door in the early morning, but it was fine.

Cons:

It smelled musty, like a wet towel was left to rot somewhere. That was the worst part. The TV was basically unusable for casting, and it'd be cool if users could login to things like Netflix or Hulu or something. I could also hear people and doors slamming outside of my room, which was expected.

2026-07-20 via Nuitee
B
Brenda family_with_children ca
9
Confortable and great service
Pros:

Great breakfast!

Cons:

Needs a lil bit of lights in my room

2026-07-17 via Nuitee
N
Natalie couple us
10
Good value and decent location
Pros:

Everyone we interacted with was friendly and helpful, and our room was clean and fairly comfortable. Location was good cause it was close to so many things with plenty of options for food

Cons:

Everything about the property was pretty good. The only thing we didn’t love was the very narrow driveways to get to the back parking lot and out.

2026-07-16 via Nuitee
R
Ricky solo_traveller us
4
A/C
Cons:

A/C didn't work... It was 100 degrees outside. It was so hot we ended up leaving in the middle of the night. Other than that it was ok.

2026-07-16 via Nuitee
C
Carolyn couple us
8
2026-07-15 via Nuitee
G
Gayle couple us
10
2026-07-14 via Nuitee
D
Dawn solo_traveller us
2
Needs to be shut down
Pros:

Beds were comfortable

Cons:

Floors were uneven, dirty and felt like the hotel was gonna collapse. Never have I felt the ground vibrate. Very concerning. The breakfast was not that good considering they put out moldy bread.

2026-07-04 via Nuitee
J
Joshua couple us
3
2026-07-01 via Nuitee
M
merciao362 Solo travel
2
if you have asthma or allergies it will kill you
Pros:

BE CAREFUL IN THIS HOTEL! IF YOU HAVE ALLERGIES OR ASTHMA IT WILL KILL YOU. They use a room freshener so bad, so strong that is impossible to breathe. I had to run out of there so fast that I even left some stuffs in the room

2026-06-27 via Tripadvisor
N
Nicholas solo_traveller us
10
Pros:

Good location

2026-06-27 via Nuitee
D
Daniel couple us
8
2026-06-26 via Nuitee
J
James family_with_children us
7
2026-06-23 via Nuitee
R
Rebecca couple us
4
Wouldn’t stay again. Service was good but hotel needs. Deep clean and overhaul.
Pros:

Service was good; front desk was helpful and friendly.

Cons:

Really old and dated property, carpets where you don’t want to take your shoes off. Ground floor room and curtains didn’t cover the whole window.

2026-06-23 via Nuitee
E
Eydie couple us
10
2026-06-09 via Nuitee
K
Katherine couple us
1
Cons:

I recieved two charges on my credit card. Waited a full week to make sure they both made it past processing and were fully charged to my card. They were. I called the hotel directly to question the second charge (which was significantly higher than the actual hotel stay price from my booking app. After being transferred to three people. The final person came on the phone and said “you smoked in the room! We charged you a cleaning fee” (I am not a smoker) I asked to speak to a manager to dispute. Conveniently the manager was not there. I’m still waiting on a call back from them a month later.

2026-06-08 via Nuitee
A
Amy solo_traveller us
8
2026-06-08 via Nuitee
M
Marco couple us
4
It’s a decent place, the coffee maker at the breakfast nook was broken twice. But to charge $400 a night is outrageous.
Pros:

It was close to the graduation venue

Cons:

The show stopped midway, for several minutes. Overall water pressure was low. We let front desk know but nothing changed. It happened again. You’d figure for $400 a night you can expect the water pressure to be decent and the water to stay on consistently.

2026-06-07 via Nuitee