Four Points by Sheraton Mexico City Colonia Roma

Hotels
•
Four Points by Sheraton
8.9 (217 reviews)
Alvaro Obregon Numero 38 - Roma , Mexico City , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Bad check-in experience
Room without a window

Categories

Cleanliness
8.88
Multiple mentions of cleanliness across reviews indicate a strong positive sentiment.
Service
9.05
Staff were frequently praised for being friendly and accommodating.
Location
9.39
Numerous reviews highlighted the excellent and safe location near restaurants and attractions.
Room Quality
8.44
Comments about room comfort and spaciousness noted, but some preferences varied.
Amenities
8.67
Standard amenities mentioned overall, though a mini fridge would have been appreciated.
Value for Money
8.93
Very good price to quality ratio highlighted by several reviews.
Food and Beverage
8.78
Food quality praised in multiple reviews, particularly the breakfast options.
Overall Experience
9.05
Overall satisfaction with the stay and likelihood of returning indicated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:38

Property Description

Luxurious Accommodations
Experience comfort and style at the Four Points by Sheraton Mexico City Colonia Roma. Our hotel offers spacious and cozy rooms designed to make your stay unforgettable.

Modern Amenities
Stay connected and entertained with our complimentary high-speed wireless internet access. Enjoy the convenience of in-room coffee-makers for a perfect start to your day.

Convenient Location
Situated in the vibrant Colonia Roma and just a short stroll from the WTC, our hotel is the perfect choice for both business and leisure travelers.

Book now for an exceptional stay at the Four Points by Sheraton Mexico City Colonia Roma!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 217 reviews
Cleanliness: 8.88
Service: 9.05
Location: 9.39
Room Quality: 8.44
Amenities: 8.67
Value for Money: 8.93
Food and Beverage: 8.78
Overall Experience: 9.05
S
shulamit • couple • il
10
נהדר
Pros:

אדיבים . נחמדים . יעילים קשובים

2026-02-08 • via Nuitee
I
Israel • couple • il
9
2026-01-26 • via Nuitee
J
JESUS ATANACIO • extended_group • mx
10
2026-01-26 • via Nuitee
E
EDSON • couple • gt
9
2026-01-19 • via Nuitee
G
Gabriela • couple • br
10
2026-01-05 • via Nuitee
M
marco • couple • it
7
Pros:

Good location close to restaurants in Roma Norte

Cons:

No room service, no boiler in the room

2026-01-04 • via Nuitee
F
fatema • solo_traveller • kw
8
Pros:

Good

2025-12-29 • via Nuitee
D
Daniel • solo_traveller • ro
10
2025-12-22 • via Nuitee
C
cheryl • couple • au
10
Had a great stay, good location, clean and comfortable
Pros:

Great location, nice big spacious room

Cons:

Bed was to soft but that’s just my preference I know that would be a bonus to others

2025-12-10 • via Nuitee
L
Lucia • couple • es
10
Pros:

La ubicación, la limpieza y la calidad de la cama. El hotel es muy moderno y acogedor. Sin duda una de las mejores opciones en Ciudad de México!

2025-11-10 • via Nuitee
C
Carlos • family_with_children • co
6
2025-11-01 • via Nuitee
E
Ellen • couple • us
9
An excellent stay and we will return to this hotel.
Pros:

Location excellent. Food was very good and emjoyable.
Staff amazing.

Cons:

Nothing

2025-10-21 • via Nuitee
C
Carmen Del Raval • family_with_children • us
10
Outstanding hotel
Pros:

The location is perfect – in the heart of a safe, lively neighborhood with tons of restaurants, bars, bakeries, boutiques and parks within a few blocks. The staff is exceptional – they go out of their way to make each guest feel special and meet your every need. The restaurant is quite good, and there's a coffee shop and a thoughtful mini mart with the little necessities American travelers might want (but have trouble finding elsewhere nearby). The beds are very comfortable and our room was spacious and nicely appointed, with a comfortable wing chair for reading.

Cons:

Absolutely nothing. The only thing that could have improved our stay would have been a mini fridge in the hotel room. But that's not a complaint – this is an outstanding hotel.

2025-10-15 • via Nuitee
T
Tania • extended_group • us
10
2025-10-07 • via Nuitee
A
ana • couple • mx
9
Pros:

La atención de la primera chica que me atendió

Cons:

La atención el chico de el domingo en la madrugada

2025-10-06 • via Nuitee
M
Miguel • extended_group • mx
10
2025-10-02 • via Nuitee
P
Pablo Maquilon • couple • ec
10
La verdad precio/calidad es excelente, todo el personal amable y habitaciones limpias.
Pros:

Ubicacion
Desayuno
Limpieza

Cons:

Cuarto sin ventana

2025-09-18 • via Nuitee
R
Regina • couple • br
10
Cons:

Falta um frigobar no ano

2025-09-17 • via Nuitee
D
Dominic
10
Pros:

Perfect location . Safe neighborhood with lots of bars and restaurants. Easy to walk to nearby Condessa which was equally as nice. Staff very friendly, bar was good and so was breakfast

2025-09-17 • via Nuitee
A
Ana Paula • extended_group • mx
10
2025-09-15 • via Nuitee