Ramada Plaza by Wyndham Atlanta Airport

The hotel and room smelled of mold. It was very strong in the room. Hardly any plugs to charge our phones and electronics. The TV had channels that were fuzzy, blurry and just stuck. There were only 2 towels in the bathroom for 4 people. There was no air conditioning in the lobby.

Nice facility! Friendly, safe

good

As complained about by other guests, there was construction in the back with a huge ventilator fan blowing a slight cementitious smell into the lobby. In my case, this didn't affect my stay since I was not there during working hours. The room and facilities were clean except for one sticky circle from a sugary drink on the night table. However, there was zero security with no one manning the desk or the door to the lobby, which was open to the public, during nighttime hours. Most troubling, when I showed up for my 7:30 am shuttle, there was no shuttle. The unapologetic desk agent shrugged and said the driver didn't show for work and I would have to take an Uber or Lyft at my own expense. Because it was so early. surprisingly one did show up, but after a delay, for this unprofitable $9 short ride. I might have been out of luck during busy hours. Or if I had cut the timing too close. The one upside was the extremely low price, understandable given the level of service and value received.

I paid for a room for 3 days for my Birthday and Memorial day weekend. The service was horrible. The cable only worked half of the time. I had to go to the lobby 2xs a day until someone finally came to check, and said "oh, they didnt pay the bill". They wouldnt even waive the 35.00 fee for the third night. 100.00 deposit for the first 2 nights and an extra 135 for the 3rd night. The manager/owner could never be seen or spoken to. They never came to change the sheets or take out trash for 3 days!!! The payment for the 3rd night was over charged and was blamed on my bank. I had to wait for 3days after checkout for it to be reversed/disputed. I had to go to the lobby to get my own towels. At least i kep my room clean and took out my own trash. The elevator doors open slow and are a deathtrap. Even the security guard felt bad for me. At checkout of the 3rd day, i asked to speak to the manager/owner again, but of course he wasnt there. I asked for his name and number all they could give me was his first name "Armand". I asked for his last name and they told me "B". I asked for coporates number and she wrote it down with disgust in her face. So i spent almost 435 plus the 200 deposits, just to be looked at like i was in the wrong, while other ethnicities were being greeted with respect. This was the worst that i have treated ever. Dont worry, i kept it respectful around your valued customers. I even cleaned the room and left a 5.oo tip on the pillow for housekeeping. Thanks Ramada!

Absolutely Horrible!!!!

Really bad

My room was dirty with crumbs. It was never properly vacuumed. My comforter had blood stains. When I told the front desk staff, the comforter was replaced with one that had cigarette burns on it. The online ad said there a free daily breakfast, which didn't exist. There was no room service or a functioning restaurant. Rooms were only cleaned once a week.

No WiFi in room telephone doesn’t work
Wallpaper peeling off bathroom stinks
Armed security guard tells it all
Not a safe area

I didn’t stay long checked in and an hour later checked out. This hotel was not like they advertised. Grounds not kept, hotel smells, rat poison on floor in room, fitness room not working, no pool or spa, dining area was closed down so no breakfast was going to be served in the morning, so we us another hotel. This one needs to be demolished.

It’s my fault for trying to save money this hotel should be closed down PERIODT I turned on the shower and dirty water came out. I just grabbed my luggage and walked out the front door. Nasty hotel please ppl don’t stay there spend more money and go elsewhere.

Front desk agent was unsympathetic. I ended up being sick before getting on our plane, and when my daughter asked about the ice machine so I could get something cold to drink, front desk agent said no. Early check prices are too high! $50 before 11am and $35 after which I was told that they wouldn’t have any rooms ready until 230, so $35 for only a half hour early is ridiculous!

Old, rundown. No air conditioning on first floor

I want to start by saying, NOONE should EVER stay here. The AC was out so the building was HOT. It smelled of mold, the banquet halls and breakfast area were blocked off with couches and there was a huge floor fan blowing in the lobby. The first room I was in was extremely dirty, stains on the bed and floor and debris on the bathroom countertop. The TV didnt work and neither did the Wi-Fi. I asked for clean linen, because not only where there stains, there were large and long pieces of hair on the pillow and sheets. I was told the room with the linen is locked and I'll have to wait until morning to get new sheets. Also that housekeeping doesnt come until 3 days into my stay, so i'll have to wait 3 days before my room can be cleaned. Due to the refund policy on Expedia, the website said I would be charged in full if i canceled so I was basically forced to stay in this hotel or leave and pay for an additional room for 5 days. I wasnt willing to do that. I expressed I was unhappy with the room, so the man moved me. The new room was worst than the first. The floor, bed, couch and ottoman had large visible stains. There was no refrigerator at all, the desk was broken, the phone did not work, the TV said no signal so i couldn't use it, the Wi-Fi was nonexistent, the bathroom had tissue stuffed into the vent, and the ENTIRE tissue holder came out the wall when I went to pull some tissue off the holder. Thats just night 1. Horrible, HORRIBLE experience. I had to sleep on my towel.

Nevervstay there again

Staff/admin has not stayed up on maintenance of the entire building. Things are falling apart. Not sure how long it's been this way but they need to invest more into it if they want this Ramada to last.

Everything was great

Worst Stay Ever.. No AC at the property entrance. Property Smelt horrible. Room was disgusting. I ordered towels an sheets from Family dollar along with Lysol Spray. This was a bad choice. Water in bathroom was so horrible I used rubbing alcohol to bath. Never stay in this area, very dangerous place.

Old worn-out. Nothing worked well. Wouldn't recommend. Moldy smell

This was the worst hotel I’ve ever stayed at, this hotel doesn’t reflect the advertisement. The pools were working, half the first floor is shut off and the manager didn’t want to replenish towels. Not to mention no one never answers the phone to assist with questions.