Petit Palace Plaza España

Hotels
•
Petit Palace
8 (551 reviews)
San Bernardo 3, Madrid, Madrid, 28013 , Madrid , ES
34-91-5425115

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Pets allowed

Facilities

Free bicycles on site
Offsite parking discounted rates available
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Inadequate amenities
High breakfast cost

Categories

Cleanliness
7.08
Some issues noted, including complaints about maintenance and cleaning in some rooms.
Service
9.05
Staff were often described as friendly and helpful.
Location
9.09
Multiple reviews praised the hotel's great location in the center of Madrid.
Room Quality
7.54
Some rooms had issues like noise and blocked sinks, but many found them comfortable.
Amenities
7.57
Discussions about breakfast quality with suggestions for improvement.
Value for Money
8.03
Overall good value for the location, though breakfast was deemed overpriced.
Food and Beverage
7.58
Mixed feelings about breakfast options and setting.
Overall Experience
8.05
Overall a good experience, despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:36

Property Description

Experience a delightful stay at Petit Palace Plaza España, perfectly situated in the heart of Madrid, just steps from iconic attractions.

Unmatched Comfort
Relax in one of our 57 air-conditioned rooms, each equipped with a minibar and Smart TV for your entertainment. Enjoy complimentary wireless internet to stay connected during your visit.

Convenient Amenities
Start your day with a delicious buffet breakfast available daily and take advantage of room service for your dining needs. Our 24-hour front desk is always ready to assist with concierge services and luggage storage.

Prime Location
Nestled near Gran Via and the renowned Lope de Vega Theatre, explore significant landmarks like the Royal Palace and Plaza Mayor just a short walk away.

Embrace the charm of Madrid at Petit Palace Plaza España—book your stay today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Pets

    Pets allowed

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8
Based on 551 reviews
Cleanliness: 7.08
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 8.05
L
Lana • solo_traveller • jo
9
2026-07-11 • via Nuitee
Ágnes • solo_traveller • hu
10
Pros:

Style & staff

2026-07-10 • via Nuitee
S
sebastian • couple • ar
10
2026-07-10 • via Nuitee
G
Ghalia • extended_group • kw
3
Pros:

Just the location

Cons:

Very disappointing stay. The room was extremely dirty, the bathroom was filthy, and the floors looked like they hadn’t been cleaned in a long time. The bed was uncomfortable, and the bed sheets were not clean. I would not recommend this hotel.

2026-07-10 • via Nuitee
Y
Yax • solo_traveller • gt
10
Pros:

La ubicación y atencion de Isdris

Apoyo con dudas y guio puntos cercanos.

Cons:

Todo bien

2026-07-09 • via Nuitee
J
Josuah • couple • pa
10
Excelente calidad vs precio
Pros:

El cuarto súper amplio, cómodo y muy céntrico.

Cons:

Todo estuvo bien

2026-07-09 • via Nuitee
D
David • couple • es
8
2026-07-08 • via Nuitee
M
MARÍA JOSÉ • extended_group • es
9
ESTUPENDO PARA EL CENTRO DE MADRID
Pros:

El hotel está recién renovado y da gusto ver todo tan nuevo.
Para estar en el centro de la ciudad, mi habitación era muy tranquila; daba a un patio de manzana con un jardín vertical precioso.
El personal de recepción es amabilísimo.
La céntrica ubicación permite ir a pie a la mayoría de las atracciones de la ciudad.
El metro está al lado.

2026-07-08 • via Nuitee
F
Fernando • solo_traveller • pt
10
Pros:

Do quarto
Dos funcionários recepção Bons profissionais simpaticos

2026-07-08 • via Nuitee
A
Adriana • couple • ca
10
2026-07-08 • via Nuitee
A
Alonso • solo_traveller • es
10
Pros:

Ubicación y el trato del personal, concretamente Idris.

2026-07-08 • via Nuitee
Y
Yinon • solo_traveller • il
10
Pros:

חדר יפה מאובזר היטב נמצא ממש קרוב לגראן ויה

2026-07-08 • via Nuitee
D
Dionicio • solo_traveller • pa
8
Pueden mejorar
Pros:

Ubicación!

Cons:

Los javones son comunes en tarros! No sabes que te pones.

2026-07-08 • via Nuitee
J
Jakov • solo_traveller • rs
10
2026-07-07 • via Nuitee
A
ana belen • solo_traveller • es
10
Hotel familiar y muy bien ubicado
Pros:

La ubicación,y la habitación super cómoda y espaciosa

Cons:

No hubo nada que no me gustara

2026-07-06 • via Nuitee
M
Marina • solo_traveller • es
10
2026-07-06 • via Nuitee
Q
Quique • solo_traveller • es
7
2026-07-06 • via Nuitee
A
Abdulaziz • solo_traveller • sa
1
2026-07-06 • via Nuitee
T
Tatiana • couple • co
10
Maravilloso
Pros:

La ubicación y la amabilidad de las personas a cargo

Cons:

Todo me gustó

2026-07-06 • via Nuitee
M
Moudhi • family_with_children • kw
8
Pros:

Location, reception, spacious room

2026-07-05 • via Nuitee