Petit Palace Plaza España

Hotels
•
Petit Palace
8 (551 reviews)
San Bernardo 3, Madrid, Madrid, 28013 , Madrid , ES
+34 915 42 51 15

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Pets allowed

Facilities

Free bicycles on site
Offsite parking discounted rates available
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Inadequate amenities
High breakfast cost

Categories

Cleanliness
7.08
Some issues noted, including complaints about maintenance and cleaning in some rooms.
Service
9.05
Staff were often described as friendly and helpful.
Location
9.09
Multiple reviews praised the hotel's great location in the center of Madrid.
Room Quality
7.54
Some rooms had issues like noise and blocked sinks, but many found them comfortable.
Amenities
7.57
Discussions about breakfast quality with suggestions for improvement.
Value for Money
8.03
Overall good value for the location, though breakfast was deemed overpriced.
Food and Beverage
7.58
Mixed feelings about breakfast options and setting.
Overall Experience
8.05
Overall a good experience, despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:36

Property Description

Experience a delightful stay at Petit Palace Plaza España, perfectly situated in the heart of Madrid, just steps from iconic attractions.

Unmatched Comfort
Relax in one of our 57 air-conditioned rooms, each equipped with a minibar and Smart TV for your entertainment. Enjoy complimentary wireless internet to stay connected during your visit.

Convenient Amenities
Start your day with a delicious buffet breakfast available daily and take advantage of room service for your dining needs. Our 24-hour front desk is always ready to assist with concierge services and luggage storage.

Prime Location
Nestled near Gran Via and the renowned Lope de Vega Theatre, explore significant landmarks like the Royal Palace and Plaza Mayor just a short walk away.

Embrace the charm of Madrid at Petit Palace Plaza España—book your stay today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Pets

    Pets allowed

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8
Based on 551 reviews
Cleanliness: 7.08
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 8.05
M
Marcela • couple • uy
9
Pros:

La ubicación es ideal, nuestra habitación era súper grande y muy linda. Y la amabilidad del personal fue excelente!

Cons:

Lo único que podría criticarles es que había un sonido de alamar en el pasillo que se escuchaba cada tanto desde la habitación

2026-08-08 • via Nuitee
E
Enric • couple • es
8
2026-08-08 • via Nuitee
M
Michelle • family_with_children • uy
10
2026-08-08 • via Nuitee
F
Fahed • solo_traveller • ca
6
Never again
Pros:

Location

Cons:

Everything hygiene was horrible

2026-08-08 • via Nuitee
J
Jaouad • solo_traveller • ma
10
Pros:

Céntrico, limpio y personal muy amable

Cons:

Nada

2026-08-08 • via Nuitee
D
Daniela • couple • es
10
2026-08-08 • via Nuitee
A
Alejandro • couple • ar
9
Muy recomendable
Pros:

Muy buena ubicación , linda habitación , personal amable y excelente desayuno

Cons:

Lo único q podría decir de la ducha muy chico el habitáculo x bañarse

2026-08-07 • via Nuitee
R
Rebeca • solo_traveller • be
7
2026-08-07 • via Nuitee
W
Willian • couple • br
10
2026-08-07 • via Nuitee
N
Nora • couple • ar
10
Excelente
Pros:

Todo. La amabilidad del personal, la limpieza de las habitaciones, el desayuno súper completo, la ubicación
Nos permitieron dejar las maletas luego del check out y permanecer en el estar del hotel hasta la hora de ir al aeropuerto

2026-08-06 • via Nuitee
S
Sampere • family_with_children • es
9
2026-08-06 • via Nuitee
M
M. PILAR • solo_traveller • es
10
2026-08-06 • via Nuitee
E
Esther • family_with_children • nl
9
Top verblijf op centraal punt in de stad
Pros:

De locatie is heel centraal waardoor je op korte loopafstand makkelijk de stad kan verkennen. Ook het ontbijt was zeer compleet.

2026-08-05 • via Nuitee
M
Mariana • couple • fr
8
Pros:

Acomodações, localização e simpatia dos funcionários. Muito bom a nível qualidade-preço.

Cons:

O pequeno almoço não tinha muita oferta e alguns alimentos ainda estavam frios/congelados.

2026-08-05 • via Nuitee
N
Natali • couple • nl
10
Fantastisch
Pros:

Kamers mooi en netjes. Lokatie perfect. vriendelijk personeel

Cons:

Ontbijt weinig variaties voor een 4 steren Hotel

2026-08-05 • via Nuitee
G
Gustavo • couple • ar
9
Volverte y lo recomendaré
Pros:

La atención del personal, me recibieron sin problemas un paquete, la ubicación y el desayuno

Cons:

La habitación era un poco pequeña

2026-08-05 • via Nuitee
E
Enoc • couple • nl
10
Great!
Pros:

Very clean, perfect location, attentive and helpful staff.

2026-08-04 • via Nuitee
S
SAMIRA • family_with_children • pe
10
2026-08-04 • via Nuitee
S
Sara • family_with_children • es
8
2026-08-04 • via Nuitee
W
Wanda • couple • us
10
2026-08-04 • via Nuitee