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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Non-smoking throughout
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Shared lounge/TV area
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Shuttle service (additional charge)
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Key card access
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Mobile app for room service
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Happy hour
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Water park access (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Indoor Waterpark Fun for All Ages
Located just 10 miles from the Rapid City Regional Airport, La Quinta by Wyndham Rapid City offers an exciting feature - an on-site indoor waterpark that guarantees fun for guests of all ages.
Comfortable Rooms with Modern Amenities
Each guest room at our hotel is designed for your comfort and entertainment, equipped with a flat-screen cable TV and free WiFi. Enjoy the convenience of tea and coffee-making facilities in every room.
Convenient Facilities and Nearby Attractions
Start your day right with a daily continental breakfast featuring delicious waffles and fresh fruit. Stay active at the fitness centre or catch up on laundry with our on-site launderette. Plus, with the Rushmore Mall and Mount Rushmore National Monument nearby, there's plenty to explore during your stay at La Quinta by Wyndham Rapid City.
Book now for an unforgettable stay!
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Service Animals - ADA-defined service animals are welcome free of charge. Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. Fees - Nonrefundable 25 USD nightly for up to 2 pets. Max 75 USD per stay. Other Information - Contact hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
The indoor pool
They were not clear about the M pet fee and we paid an arm N a leg. Bullshit.
Breakfast was good, lots of options
Super noisy, kids running the halls. Parents yelling
The room layout
Super dirty facility all the way around room was very dirty and couch bed was horrible. Couldn't swim because of the amount of people @ water park. The amount I paid for our room was outrageous.
Nothing…..
Broken TV that they are trying to charge us for.
Waterpark doesn’t open until 4pm which is a disappointment considering that’s why we paid the extra money to stay there. Bracelets rarely worked also!
First night we stayed in the 2 king bed room next night stayed in 2 queen bed room ….. 2 king bed room had a broken TV, 2 queen bed room was disgusting and gross, mold in fridge mold, mold on ceiling In bathroom, carpet was disgusting.
They checked in what sounded like a load of fat cattle at midnight on our second night in the room above us who carried on and stomped around all night & woke up us up numerous times. I called the front desk and asked them to ask them to be quiet and he told me to deal with it ……. Terrible customer service.
******** SCAMMING PEOPLE ********
We recently stayed at this hotel and had a very concerning experience. After checkout, we were charged $250 for a “damaged television” that we absolutely did not break.
When we noticed the issue, I raised the concern and informed the front desk that the TV was broken and they asked if we had another one in the room and to use that one because 2 king bed rooms have 2 tv’s . The next morning the response I received was simply, “I’ll make a note of it.” There was no apology, no urgency, and no indication that it would actually be addressed. It honestly felt as though nothing would be done and that the next guest might end up dealing with the same issue. At checkout, there was again no apology, no acknowledgment of the inconvenience, and no effort to offer any type of credit or resolution.
We followed up with a phone call to the hotel the morning after being charged for the TV. The first employee we spoke with was dismissive and essentially told us that it was “too bad” and that we were going to be charged regardless. We were then told to call back at 9:00 a.m. to speak with the General Manager. When we called back at 9:30 a.m., we were told the same thing — that we would still be charged — and that the General Manager would not be in and there was no one available who could assist us with our concerns.
They’ve got a nice little scam going here so beware!
I did also report this to corporate, my credit card. If this has happened to you do the same and also file a formal complaint with the South Dakota Attorney General’s Office - consumer protection division and also the BBB!
It was clean
Everything was excellent
Stay there all the time.
Nothing
It’s great!
Continental breakfast
Beds are hard
Room was quiet and comfortable. Breakfast was OK.
no issues
The Breakfast was Good Good Location as well
Some of the Staff Were Rude and Unhelpful We Thought Booking online would be easier but Seemed like they Had a Hard time With it asked for Damage deposit which is OK but We Still Haven't Received Our Deposit back
Was only a place to sleep for me. Didn’t have time to experience the rest. Water park/arcade looked fun
Charged $50 more than I was supposed to be
Excellant
The shower flooded the bathroom, hall and closet. I was unable to finish gettin ready in the bathroom. My crocks got wet in there got as the were sitting in the flood (and seems like they got water sprayed on them???). My husband wiped up the water and put the shower head facing the wall. Less flooding but still flooded. The shower incident is our only complaint, but that is a pretty big complaint as it held us up and housework was done by us. Also I left scattered tissue in the living room bc I dried the indide of my shoes with it and it crumbled.
The staff was excellent when we checked in and made us feel so welcomed.
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