Grand Hotel Flora

Hotels
8.1 (1557 reviews)
Corso Italia, 248 , Sorrento , it

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location for exploring
Cons:
Issues with food quality at breakfast
Air conditioning noise disrupted sleep

Categories

Cleanliness
7.46
Review notes cleanliness but indicates some issues with flies around the fruit during breakfast.
Service
8.93
The staff are described as nice, helpful, and attentive throughout the stay.
Location
8.97
The hotel is centrally located with easy access to attractions, making it a great base for exploring.
Room Quality
8.42
Rooms are described as comfortable with good views, though air conditioning has issues.
Amenities
7.95
Pool area looks lovely; however, the stay did not include extensive use of amenities due to weather.
Value for Money
7.71
Some guests felt the upgrades for views came at a high price, impacting perceived value.
Food and Beverage
6.96
Breakfast received negative remarks regarding cold items and poor presentation.
Overall Experience
8.43
Overall, guests enjoyed their stay and would return, highlighting positive aspects of their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 23:08

Property Description

Luxurious Accommodation
Grand Hotel Flora offers spacious guest rooms with Satellite TV and air conditioning, some with private balconies boasting stunning views of the Bay of Naples and Mount Vesuvius.

Scenic Views and Dining
Enjoy a picturesque setting with a swimming pool and a restaurant serving delicious local cuisine while overlooking the Bay of Naples.

Convenient Location
Located just a short stroll from Sorrento centre, Grand Hotel Flora provides the perfect base for exploring the area.

To experience the ultimate blend of comfort, breathtaking views, and convenience, book your stay at Grand Hotel Flora now!

Important information:

Parking is subject to availability due to limited spaces.
Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

8.1
Based on 1557 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.97
Room Quality: 8.42
Amenities: 7.95
Value for Money: 7.71
Food and Beverage: 6.96
Overall Experience: 8.43
M
Mardiscott Friends getaway Newcastle, County Down, Northern Ireland
6
Do not book a Classic Room!!
Pros:

Do not book a classic room !!! We booked with TUI and were given room 624, I felt like I was in an Alfred Hitchcock movie. I paid 90 Euros for an upgrade to room 105, which was much better, and in the main building. The cocktails at the pool bar are overpriced and not of good quality, we had to ask for our Pina Coladas to be made again!! Overall an average hotel, but only a 10 minute walk into beautiful Sorrento centre, so served its purpose.

2026-07-18 via Tripadvisor
H
hudd2 Couples Huddersfield, West Yorkshire, England
10
Used the pool as non-guests
Pros:

We were staying at an apartment with no pool and fancied a pool day. We asked reception if we could pay to use the pool. It was €30 per person, towels included. Aperol spritz are €14 each. The pool service was good, comfy sun loungers and refreshing pool. The reception asked for ID, luckily I had my health card with me that they accepted

2026-07-18 via Tripadvisor
A
archiew816 Family London, England
6
Nice hotel needing some more attention to detail.
Pros:

Overall the hotel provided a great base for exploring Sorrento and the surrounding Amalfi Coast but there were still some points in need for improvement.

Location: Conveniently situated around a 10 minute walk from the heart of Sorrento alongside various transportaion options including ferry, train and bus to access popular sites like Pompeii, Capri and the towns along the Amalfi Coast.

Rooms: Felt clean and provided all expected amenities but felt somewhat bare/undecorated. During the night, traffic and the noises of other hotel guests in corridors can be slightly disruptive. Bathroom sinks frequently released a very unpleasant sulfurous smell. Otherwise a pleasant experience.

Pool: On arrival pool was a greenish colour which we assumed was normal. 2 days later the pool was crystal clear. The hotel allowed its guests to swim in a dirty and not fully chlorinated pool without comment. Better upkeep of the pool and it's health concerns would be expected. Sunloungers can be busy and only umbrellas on one side of the pool so access to shade is not always possible.

Reception: The receptionists were generally pleasant when making inquiries but requests were not always fulfilled. We asked to make a double bed into two singles 4 times and we were told each time it had been completed when walking into the room proved it had not been. However, booking day trips was made simple at the front desk.

Breakfast: Most of the food was nice but in such a little room it gets crowded incredibly quickly. The selection wasn't big but that wasn't unexpected however coffee came out lukewarm/cold. The main issue was the flies: everywhere. On multiple days we saw flies flying round the buffet and landing on fruit and pastries whilst choosing to eat outside guarantees a fly attack on you and all food on the table. This is not helped by the fact that staff do not clear empty plates throughout the meal.

2026-07-18 via Tripadvisor
R
ROXANNE solo_traveller ae
8
Pros:

Room design, cleanliness.

Cons:

Pool is not nice, too much noise from construction. Room upgrade came with money and not good value.

2026-07-17 via Nuitee
S
Stay32387296321 Couples
10
Modern, Spotless, and Worth Every Penny🤩
Pros:

We had a fantastic experience at Grand Hotel Flora. The hotel is beautifully renovated, with modern, spacious, and exceptionally clean rooms. Everything was spotless and well maintained, which made our stay even more comfortable. The rooftop bar was a real highlight—we loved enjoying a drink while watching the sunset over the sea. The staff were always friendly, welcoming, and eager to help, making us feel at home throughout our stay. Considering the quality of the facilities, service, and location, we felt the hotel offered great value for money. We would happily stay here again and highly recommend it to anyone visiting Sorrento.

2026-07-16 via Tripadvisor
L
Lexi solo_traveller za
10
2026-07-16 via Nuitee
J
JAVIER solo_traveller es
4
Pros:

No puede tener 4 estrellas

Cons:

Casi todo

2026-07-15 via Nuitee
D
Diana couple us
6
What I said previously sums it up
Pros:

The staff were great. The room was comfortable. The location was good.

Cons:

The towels were of low quality. The pool decking was dirty and by the end of the day with all the water it made mud. The deck chairs were stained and dirty. The breakfast was chaotic, and the food was powdered eggs.

2026-07-15 via Nuitee
R
Rutger couple nl
9
Helemaal top, we komen terug!
Pros:

Wat een heerlijk hotel! Bijzonder welkom en aardig ontvangst in de grote open lobby. Het hotel is gebouwd in de '60's en recent gerenoveerd. Heel smaakvol gedaan allemaal. Prachte entree met uitzicht op het enorme zwembad. Ontbijtbuffet was top en je zit er heel leuk buiten op groen/wit gestreepte kussens. Kamer was licht in frisse kleuren met een balkon. Ruimte douche (zeker voor Italiaanse begrippen)

Cons:

De capuccino was lauw en veel te veel melk, je proeft nauweijks de koffie. En zwembad sluit om 19 uur, zou wel een uurtje langer open mogen.

2026-07-14 via Nuitee
S
Shannon couple ie
9
2026-07-13 via Nuitee
D
David couple us
8
2026-07-13 via Nuitee
R
romepat couple br
9
Gostei , mas poderia ter sido melhor
Pros:

Quarto, hospitalidade , piscina e roof top.

Cons:

Ar condicionado do quarto e café da manhã

2026-07-13 via Nuitee
L
Luisa family_with_children br
10
2026-07-12 via Nuitee
J
JanieMac73 Family Glasgow, Scotland
10
Excellent value for the price point
Pros:

The hotel is excellent value for the price that you pay so close to Sorrento’s centre; 5 minutes from the station and 10 minutes to Piazzo Tasso.

We booked a 4 night package holiday and stayed in a classic/economy on the ground floor of the annexe. Personally, I felt that the bathroom, floor tiles and wooden furnishings had an authentic Italian feel and was a welcome relief from the generic feel of hotel rooms. The room was spotless and I cannot commend the cleaners highly enough.

Breakfast was plentiful with an array of hot food including eggs (scrambled and boiled), bacon, sausage and beans to cold meats, cheese, avocado, fruits, cereal and yoghurt.

Check in is at 3:30; there are plenty of restaurants nearby to spend a blissful few hours with a glass of red (or two) and a bowl of pasta.

There are plenty of sun beds
available and towels are provided.

If you are looking for a good value hotel close to the amenities with no hill climb (the hotel is on the main road of Sorrento) then please don’t hesitate to book the Grand Flora.

2026-07-11 via Tripadvisor
C
Caroline extended_group fr
5
Accueil est très gentil , chambre très très vieille
Pros:

C'était propre

Cons:

Chambre très vieillot

2026-07-11 via Nuitee
P
pamela solo_traveller gb
10
Pros:

The location was greay....right at the tope of the main street. Pool was brilliant- really clean and not over crowded during the day.

Cons:

Nothing

2026-07-10 via Nuitee
1
179pierpaolov Couples
10
Great service and facilities
Pros:

Wonderful experience. The service level and the amenities were simply perfect. Me and my girlfriend had such a memorable time there. The dinner on the terrace is just faboulos!

2026-07-09 via Tripadvisor
D
Didi extended_group za
8
Great hotel
Pros:

The friendly staff with great recommendations

Cons:

The was a terrible noise from the elevator that made it hard to rest.

2026-07-09 via Nuitee
F
Fatima couple us
4
Cons:

This is not 4-star hotel and for the price I would suggest to look elsewhere. There is a renovated side of the hotel and non-renovated which is not made clear during the booking. We also booked a taxi to the airport which never came and after waiting for an hour we decided to order an uber and ended up missing our return flight. Antonella, from the front desk, was not very pleasant either.

2026-07-09 via Nuitee
I
Izman Noah solo_traveller il
9
Pros:

מיטה נוחה, חדרים נקיים, צוות ידידותי, ארוחת בוקר

Cons:

מחיר לחניה

2026-07-09 via Nuitee