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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Special diet menus - on request
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Wheelchair accessible
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Outdoor pool - seasonal
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Snack bar
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Infinity pool
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Sun loungers or beach chairs
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Shallow end
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Thermometers for guests provided by property
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Grand Hotel Flora offers spacious guest rooms with Satellite TV and air conditioning, some with private balconies boasting stunning views of the Bay of Naples and Mount Vesuvius.
Scenic Views and Dining
Enjoy a picturesque setting with a swimming pool and a restaurant serving delicious local cuisine while overlooking the Bay of Naples.
Convenient Location
Located just a short stroll from Sorrento centre, Grand Hotel Flora provides the perfect base for exploring the area.
To experience the ultimate blend of comfort, breathtaking views, and convenience, book your stay at Grand Hotel Flora now!
Parking is subject to availability due to limited spaces.
Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. No extra charges.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.
Location
Guest Reviews
EVERYTHING! The staff was amazing, especially the team out by the pool! The pool is stunning and great after a day walking or at the beach. The front desk team was great. Truly we had an amazing time.
Nothing.
חדרים יפים ונקיים, נוף מדהיפ
חביתה בארוחת בוקר עולה כסף
We honestly didnt expect much after our hotel experiences in Europe but the hotel for sure exceeded our expectation by alot. Very good pricing for quality.
Room was spacious, staff were nice and helpful, housekeeping was clean. Its about a 15 mins walk to the port so walkable if you want to walk to the port, and 7-8 mins to the town center.
Worth staying again if travel to Sorrento.
הכול מושלם
מושלם
The staff were extremely nice
Probably needed a bit more shade by the pool.
Definitely need a better coffee machine
Location and cleanliness.
Breakfast very bad. Bread with 3 or 4 days, etc.
The staff is amazing, the service is excellent, and the restaurant manager, Edmondo, takes care of everything. Receptionist in the front desk was incredibly kind and helped us arrange a shuttle for our last day. The breakfast is excellent and offers a great variety.
There is no shade at the pool, and it gets very hot during certain hours. It would definitely be worth ordering a few sunshades.
ארוחת בוקר מעולה. מיקום קרוב לרכבת כ-500 מ׳ , בריכה נהדרת.
החדר מרווח.
משהו באנרגיה של המלון עשה לי טוב.
החזות החיצונית של המלון לא מרשימה,אבל בהחלט מלון מצויין ששווה מחשבה.
מגבות גדולות אבל דקות ולא מפנקות.
The location was about 10 minutes easy walk from the city center and from the train station which was amazing, the room was nice, quite big and very clean
The breakfast wasn’t very varied but it was good
We really enjoyed our stay at this hotel. The reception staff were very kind and welcoming. A special thanks to Andrew, who was always friendly and helpful throughout our stay.
The breakfast was good, with a variety of options, including vegetarian choices. The pool was also great and a perfect place to relax after a day out.
Everything was clean, comfortable, and well organized. We had a great experience and would happily stay here again when visiting Sorrento. Highly recommended! 😊
Staff couldn't do enough for you. Clean and tidy and newly renovated.
If you book "mountain view" it is overlooking the main road so will be noisy.
The staff was very responsive and kind, the rooms were clean, the food in the restaurant was perfect. The interior and atmosphere of the hotel are memorable. Thanks to the staff for allowing our daughter to enjoy the pool in a child-friendly manner.:) Edmundo especially touched our hearts, thanks to him for the warm welcome at the breakfast table.
A stay with potential, let down by consistent lapses in service and accountability. Two-star behaviour with a five-star price tag. Nice outdoor pool- we didn't use this in our stay. The views from suite were lovely and the balconies were nice to sit on. Newly decorated, nicely done in main area's.
Breakfast juices were far from fresh ( i had to order fresh separately, chargeable- which was kindly waived) , I was told salt ran out (!?!) with no one willing to resolve it, and waiting staff were difficult to flag down. A young couple arriving at the tail end of breakfast were let in but warned there would be nothing for them tomorrow — a needless and unwelcoming remark.
On checkout, we were chased to be charged for two Nespresso pods at €2.50 each ( which the housekeeping called down to tell reception after we had already checked out)— something I have never encountered at a four-star hotel, where complimentary in-room tea and coffee is standard practice, especially in a suite.We even had free breakfast included so its not even like we were avoiding going down and pay for coffee?! I was so taken aback and embarrassed for them, I simply paid and left.
The suite itself was somewhat clean, I won't go into details, freshly decorated but sparse - not even a sofa? and lacking in atmosphere — and had we taken the upgrade at the standard or offered rate, id have felt extremely short-changed at over 1000 euro a night.
To top it off, our porter — working without a trolley — damaged the handle on a Louis Vuitton box bag despite being asked not to take it, and offered neither an apology nor any attempt to help. Every issue was met with avoidance rather than ownership.
Two-star behaviour with a five-star price tag.
Its a shame, it could be a very good hotel with some changes.
The hotel was beautiful, rooms had everything you needed, pool areas fabulous, all staff really helpful and a delicious fresh breakfast. Great location with many nearby restaurants and bars and only 10/15 mins walk to the main Piazza. Highly recommend! We had an absolutely super time.
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