Hampton Inn & Suites Pensacola I-10 N at University Town Plaza

Hotels
•
Hampton Inn
8.7 (244 reviews)
7050 Plantation Road , Pensacola , US
+1 850-505-7500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very friendly and helpful staff (multiple mentions, named employees)
Great, convenient location
Consistently clean rooms and facilities
Excellent breakfast
Pool and usable common spaces
Cons:
Some very firm mattresses (several complaints)
Flat or too-soft pillows reported
Occasional room key failures
One report of toilet stopping up
Power outage noted (hurricane-related) / generator needed
Minor missing items (e.g., cinnamon rolls), view in some rooms needs update

Categories

Cleanliness
9.1
Multiple reviews consistently praised cleanliness—rooms, breakfast area and facilities repeatedly described as very clean.
Service
9.3
Service is a standout: numerous comments praising friendly, helpful staff and specific mentions of front-desk employees (Donald, Tasha, Manager Latasha) and attentive customer care.
Location
9.4
Location repeatedly called 'great' and 'very convenient' for airport, UWF and local events; many guests said they'd stay again for the location.
Room Quality
7.2
Rooms are generally clean and spacious but several guests reported issues: very firm mattresses, flat pillows, one report of a stopped-up toilet and occasional key problems—reduces the score.
Amenities
8.4
Amenities mentioned positively (pool, breakfast area used for a gathering) though limited direct commentary; overall solid but not exceptional.
Value for Money
8.6
Guests noted a good balance of location, price and cleanliness; overall perception is that the property offers fair value.
Food and Beverage
9
Breakfast was repeatedly described as wonderful and delicious; only minor negative mentions (missing cinnamon rolls) in a few reviews.
Overall Experience
8.6
Most guests reported excellent stays, would return and praised staff and breakfast—minor room-quality issues slightly lower the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Convenient Location and Amenities
Located near beaches and attractions in Pensacola, Florida, Hampton Inn and Suites Pensacola offers free high-speed internet and a complimentary hot breakfast.

Relaxation and Recreation
Guests can unwind in a Cloud Nine bed, watch cable TV, and enjoy the outdoor swimming pool. Access to an off-site fitness centre is also available for those looking to stay active.

Nearby Attractions
Explore Gulf Islands National Seashore, Pensacola Beach, National Museum of Naval Aviation, and Pensacola Village, all just a short drive away from the hotel.

Book your stay at Hampton Inn and Suites Pensacola for a perfect blend of comfort, convenience, and leisure during your Florida getaway.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that cash is not accepted at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNS

Location

Guest Reviews

8.7
Based on 244 reviews
Cleanliness: 9.1
Service: 9.3
Location: 9.4
Room Quality: 7.2
Amenities: 8.4
Value for Money: 8.6
Food and Beverage: 9
Overall Experience: 8.6
P
Phylika • couple • us
10
Staff was great, breakfast was delicious every morning, and it’s in a great location.
Pros:

I liked everything about my stay.

Cons:

No dislikes

2026-10-26 • via Nuitee
D
Darla • couple • us
10
Room very clean, staff was excellent.
Pros:

Very clean, staff was excellent

Cons:

Nothing

2026-10-24 • via Nuitee
A
Alvin • solo_traveller • us
8
2026-10-23 • via Nuitee
K
Kiara • extended_group • us
9
2026-10-20 • via Nuitee
M
McGuire • solo_traveller • us
1
No electricity … hurricane
Pros:

No electricity

Cons:

Have a generator

2026-10-12 • via Nuitee
J
Julie • couple • gb
10
Good
Pros:

The staff were warm and welcoming. The room was spacious, the bed was very comfortable. Great choice for breakfast.

Cons:

N/A

2026-10-09 • via Nuitee
P
Phillip- • couple • us
8
Pretty good
Cons:

My toilet stop up!

2026-09-16 • via Nuitee
J
Jasmine • couple • us
8
2026-09-15 • via Nuitee
S
Shanika • couple • us
10
2026-09-15 • via Nuitee
T
Taz • family_with_children • us
8
Overall, it is a nice hotel in a convenient location. I would stay there again if I visit Pensacola
Pros:

The location is very convenient.

Cons:

The pillows were too soft.

My room key worked one time and stopped after that.

2026-09-10 • via Nuitee
P
Paula • couple • us
9
Donald at the front desk is a character.. very friendly guy
Pros:

Newer

2026-09-08 • via Nuitee
L
Latifah • couple • us
10
Staff had excellent customer service
Pros:

Clean

Cons:

Nothing

2026-09-08 • via Nuitee
J
Jimoh • couple • us
10
2026-09-04 • via Nuitee
A
Angela • solo_traveller • us
10
Pros:

We have stayed at this location multiple times, staff is always friendly. Great location and very clean!

2026-08-31 • via Nuitee
K
kareneZ9218DK • Family • Raleigh, North Carolina
10
Good place to stay.
Pros:

Great location from the airport and UWF. Awesome atmosphere, I did not check in at the desk, but each time I came downstairs the guest agent was very attentive. Rooms was clean, and did not have any issues. Tasha at the front desk was amazing and she provided me with good places to eat. I went to get some fried crabs and shared with Tasha.

2026-08-29 • via Tripadvisor
T
Tyshia • family_with_children • us
9
2026-08-20 • via Nuitee
T
Troy • couple • us
10
It was perfect. Location price and cleanliness
Pros:

My stay there was pleasant and I would stay there again.

2026-08-15 • via Nuitee
F
Frecker • solo_traveller • us
9
Will stay again
Pros:

Location

Cons:

Nothing

2026-07-13 • via Nuitee
L
Laurie • family_with_children • us
10
Very nice.
Pros:

Just needs to update the view from room 132.

Cons:

All was good.

2026-07-13 • via Nuitee
R
Roosevelt • solo_traveller • us
10
Pros:

Room, pool, quality, cleanliness

Cons:

That I couldn't stay longer lol

2026-07-07 • via Nuitee