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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Private parking
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Designated smoking area
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Shared lounge/TV area
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Minimarket on site
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Wheelchair accessible
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Kid-friendly buffet
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Access to health care professionals
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Face masks for guests available
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Thermometers for guests provided by property
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Key card access
Review Highlights
Categories
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Property Description
Welcome to Hampton Inn & Suites Chesapeake-Square Mall!
Luxurious Amenities: Indulge in our well-equipped guest rooms featuring free WiFi, a microwave, and a refrigerator. Each room also includes a flat-screen cable TV, coffee maker, and ironing facilities for your convenience.
Convenient Facilities: Stay productive with access to our fitness center and business center. Take advantage of on-site laundry facilities and our 24-hour pantry for all your needs.
Ideal Location: Explore downtown Norfolk, just 15 km away, or venture to Busch Gardens located 51.5 km from the hotel.
Book now and experience the perfect blend of comfort and convenience at Hampton Inn & Suites Chesapeake-Square Mall!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: Yes
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Chair: Mobile
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 48
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Worst I’ve ever seen in a Hilton property in SERIOUS need of upgrades chairs in dining area either look dirty or torn , cabinets need painting. Staff was great property is what I would consider below Hilton standard
Property needs upgrading really wasn’t worth the price
Dirty and needs fixed. Computer system down, delayed checking in late at night
I wasn't able to even check in even though I paid for days ahead for my reservation. The front desk hotel staff was okay with trying to help.
I can not say because i paid for my room and was not able to stay
Location was great. I made this trip to visit my grandson and we were only 10 minutes from where he lived.
The first room was not properly maintained. Floor was poorly vacuumed, a hole in the lamp shade and the bathroom had hair and mold in the shower. We were moved to another unit, it was better still a little mold in shower. No one ever came to replace our towels or pick up the trash. We had to pick up our own towels from the front desk. I told a young lady that was on the floor we needed a light bulb, she asked the room number but we never received it.
The breakfast was good. The location was perfect because you were only a few minutes away from Walmart and other shopping places. There were also a lot of food courts around. It was only a couple of minutes away from where my Mom lived.
My family and I were very disappointed that the pool wasn't opened.
This Hampton Inn, Chesapeake Square Mall, VA, is a disgrace to the Hilton brand. No housekeeping available for the four days we stayed, July 2 to July 6, 2026. Pipes leaked from under the sink upon entry and puddled on the floor. We reserved a handicapped room but it was treacherous to enter especially for the elderly (us) walking with canes across that puddle. The entry door refused to unlock completely so we pushed and shoved to get in. Curtains were in tatters. The desk promised again and again all would be taken care of. No one ever came. We have stayed at Hampton Inns for about 30 years and now we will seek out another chain.
Hotel was nice and clean, Staff was professional and friendly 🙂
Very nice hotel, very clean inside and out, the breakfast buffet was very large with nice seating. The hotel and rooms smelled very nice and fresh. It was all over a great hotel and great experience, would use again. The beds were incredibly comfortable. The rooms were very nice as well. When you walked in your room you are almost suprised about how nice the room is. It was like a wow monent. I would 10 out of 10 recommend
I can honestly say there wasnt one bad thing about this hotel I experienced my whole trip
The rooms are big and clean
No bad complaints
I love the cleanness
Nothing bad to say
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