The Manchester Deansgate Hotel, by IHG

Hotels
•
Hilton Hotels & Resorts
8.1 (5075 reviews)
303 Deansgate , Manchester , gb

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Clean room
Great views
Good location
Pool facilities
Cons:
Poor customer service
Bathroom functionality issues
High costs
WiFi issues

Categories

Cleanliness
8.6
Room was clean but bathroom was dated and had strange functionalities.
Service
7.6
Poor customer service and lack of transparency regarding charges.
Location
9.6
Great location on Deansgate with easy access to bars and restaurants.
Room Quality
8.1
Great views from room; however, bathroom functionality issues.
Amenities
8.1
Small gym and issues with TV and WiFi connectivity.
Value for Money
7.6
Expensive hotel with higher expectations not met due to added charges.
Food and Beverage
6.6
Miscommunication regarding meal allowances and lack of dessert.
Overall Experience
8.6
Overall enjoyable stay but marred by service and communication issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:29

Property Description

Luxurious Spa and Wellness Facilities
Indulge in relaxation at the elegant indoor swimming pool, sauna, and steam room. Stay active in the fully equipped fitness center for a rejuvenating experience.

Stylish and Spacious Rooms with City Views
Enjoy the modern decor, floor-to-ceiling windows, and vibrant art in the large rooms. Unwind while taking in the impressive city views from the comfort of your room.

Fine Dining and Spectacular Views
Savor fine British cuisine at the intimate Podium Restaurant and sip on classic cocktails at Cloud 23 bar with breathtaking views. Room service is also available for a cozy night in.

Experience luxury and convenience at Hilton Manchester Deansgate. Book now for an unforgettable stay amidst iconic surroundings.

Important information:

The breakfast price shown only applies if breakfast is ordered at the time of booking. An additional cost is added if breakfast is ordered at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 45 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.1
Based on 5075 reviews
Cleanliness: 8.6
Service: 7.6
Location: 9.6
Room Quality: 8.1
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 6.6
Overall Experience: 8.6
M
Miriam • couple • gb
9
Will definitely stay there again it was excellent
Pros:

Very nice hotel, modern, clean, very efficient friendly staff, amazing location right next to the tram station so could hop on and travel anywhere! Nice spacious room and large comfy bed. Breakfast was amazing, so much choice and love food. There was nothing to criticise really.

Cons:

Our one and only complaint is the bar was closed when we got back from our night out, it was Sunday admittedly, but we found another hotel less than 50 yds away whose bar was open and serving alcohol till 3am!

2026-06-27 • via Nuitee
J
Julie • couple • gb
7
2026-06-27 • via Nuitee
L
Lynne • solo_traveller • gb
9
Great position
Pros:

Excellent central positioning. Lovely staff and food. No complaints.

Cons:

A bit expensive

2026-06-27 • via Nuitee
S
sean • family_with_children • gb
8
2026-06-27 • via Nuitee
J
Joe • solo_traveller • gb
6
2026-06-27 • via Nuitee
G
Garnet • extended_group • gb
8
2026-06-26 • via Nuitee
W
William • family_with_children • gb
9
2026-06-26 • via Nuitee
J
Julie • couple • gb
8
2026-06-26 • via Nuitee
K
Kate • couple • gb
3
Discussing rooms don't bother
Pros:

Staff where nice, hotel location was ok.

Cons:

The room was discussing for what we paid. All sorted of stains on the lampshades and furniture, lots of damage furniture. There no accessible plugs at the sides of the bed.
And the breakfast was lackluster.
When I told reception I was not happy with my stay all they said was oh sorry the rooms are old and didn't nothing.
Do not recommend!

2026-06-25 • via Nuitee
S
Stephen • extended_group • gb
8
Overall had a really good experience
Pros:

Clean and great location

Cons:

Air conditioning not cold enough

2026-06-25 • via Nuitee
G
Gill • couple • gb
10
2026-06-25 • via Nuitee
D
Damilola • couple • gb
10
Pros:

Everything

Cons:

Nothing

2026-06-24 • via Nuitee
M
Muddassar • couple • gb
10
2026-06-24 • via Nuitee
T
Tom • solo_traveller • gb
3
2026-06-24 • via Nuitee
M
Matthew • couple • gb
10
Unbelievable
Pros:

Location, views, hospitality. Has it all

Cons:

Can be expensive, but you get more then you pay for

2026-06-24 • via Nuitee
J
Julie • extended_group • gb
9
Great location
Pros:

We didn’t have breakfast. Security on the door were extremely helpful in identifying late night food options.

2026-06-24 • via Nuitee
S
Shahnaz A. • solo_traveller • gb
8
2026-06-23 • via Nuitee
T
Tracey • family_with_children • gb
10
Perfect for what we needed
Pros:

Speedy check in, clean room with excellent facilities and an exceptional breakfast

Cons:

Nothing

2026-06-23 • via Nuitee
A
Alesha • family_with_children • gb
10
2026-06-22 • via Nuitee
F
Fitzpatrick • couple • gb
10
2026-06-22 • via Nuitee