The Manchester Deansgate Hotel, by IHG

Hotels
8.1 (5304 reviews)
303 Deansgate , Manchester , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean room
Great views
Good location
Pool facilities
Cons:
Poor customer service
Bathroom functionality issues
High costs
WiFi issues

Categories

Cleanliness
8.6
Room was clean but bathroom was dated and had strange functionalities.
Service
7.6
Poor customer service and lack of transparency regarding charges.
Location
9.6
Great location on Deansgate with easy access to bars and restaurants.
Room Quality
8.1
Great views from room; however, bathroom functionality issues.
Amenities
8.1
Small gym and issues with TV and WiFi connectivity.
Value for Money
7.6
Expensive hotel with higher expectations not met due to added charges.
Food and Beverage
6.6
Miscommunication regarding meal allowances and lack of dessert.
Overall Experience
8.6
Overall enjoyable stay but marred by service and communication issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:29

Property Description

Luxurious Spa and Wellness Facilities
Indulge in relaxation at the elegant indoor swimming pool, sauna, and steam room. Stay active in the fully equipped fitness center for a rejuvenating experience.

Stylish and Spacious Rooms with City Views
Enjoy the modern decor, floor-to-ceiling windows, and vibrant art in the large rooms. Unwind while taking in the impressive city views from the comfort of your room.

Fine Dining and Spectacular Views
Savor fine British cuisine at the intimate Podium Restaurant and sip on classic cocktails at Cloud 23 bar with breathtaking views. Room service is also available for a cozy night in.

Experience luxury and convenience at Hilton Manchester Deansgate. Book now for an unforgettable stay amidst iconic surroundings.

Important information:

The breakfast price shown only applies if breakfast is ordered at the time of booking. An additional cost is added if breakfast is ordered at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 5304 reviews
Cleanliness: 8.6
Service: 7.6
Location: 9.6
Room Quality: 8.1
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 6.6
Overall Experience: 8.6
J
Jennifer • couple • gb
9
2026-09-19 • via Nuitee
C
Carl • family_with_children • gb
10
2026-09-19 • via Nuitee
J
Jacqui • couple • gb
9
2026-09-19 • via Nuitee
J
Jake • family_with_children • gb
9
2026-09-19 • via Nuitee
D
Denis • extended_group • ae
9
Very liked, probably will be back next time or at least IHG hotel
Pros:

Great staff, very good service , even unusual resolve of my problem, very liked it. Very good breakfast and great location and open view.

Cons:

The pool and jacuzzi should be little renovated , keep attention of cleaning staff for small details

2026-09-18 • via Nuitee
T
Tomas • solo_traveller • gb
10
mr
Pros:

everything,room,swiming pool,sauna

Cons:

like everything

2026-09-18 • via Nuitee
W
Waleed • solo_traveller • fr
7
2026-09-18 • via Nuitee
J
Jamie • solo_traveller • gb
9
2026-09-17 • via Nuitee
A
Anthonym7591 • solo_traveller • gb
10
2026-09-16 • via Nuitee
A
Amirhosein • couple • gb
10
2026-09-16 • via Nuitee
M
Michael • couple • gb
8
2026-09-16 • via Nuitee
J
Jane • solo_traveller • gb
6
Pros:

Friendly staff, lovely breakfast

Cons:

Room looked tired. Corridor leading to room had a slight damp smell. Carpet in room by door was frayed. Tiles on bathroom floor were cracked. TV in bathroom didn't work. Bathroom door needed to be slammed shut as it had warped

2026-09-15 • via Nuitee
C
Cheryl • couple • gb
8
Good location, easy access to travel routes, good selection of places to eat, clean facilities, helpful staff. The only
Pros:

Good location, easy access to travel routes

Cons:

The air conditioning didn’t seem to work

2026-09-15 • via Nuitee
C
Cheryl • extended_group • gb
8
2026-09-15 • via Nuitee
E
Emma • solo_traveller • gb
10
Stunning
Pros:

Great hotel in a great location

2026-09-15 • via Nuitee
S
Skarlat Roman • couple • gb
8
I like it overall, you did my birthday very special!
Pros:

Spa and view

Cons:

Room design is a little bit old fashioned

2026-09-15 • via Nuitee
R
Richard • couple • gb
8
A treat hotel for us, as it's expensive - breakfast is brilliant
Pros:

Nice big room, comfy bed, soft towels
downstairs restaurant evening menu less than inspiring, so chose to eat out
Used whirlpool/hot tub and swimming pool - nice experience but it would be awful if there were more than 6 or 7 people up there as it's a small area
Staff were lovely
Their breakfast choices are out of this world, you won't need to eat until the evening. Lovely food, great variety and omelettes and other food made to order

Cons:

Parking was an issue for us, nearest NCP closed so had to go to next one. Turns out no longer owned by NCP but another company. You pay as you park, not as you leave. Appropriate signage not in place yet. Eventually researched a phone number, got hold of someone who assisted us to pay. By then we had to leave the car park for an event, so additional stress we didn't need. Hotel did offer car parking in their building at £45 a night.

2026-09-15 • via Nuitee
R
Richard • solo_traveller • gb
6
Stay for the pool and the location, don’t expect much beyond that.
Pros:

Great location, cool building, swimming pool and spa were excellent.

Cons:

Looking tired… cracked tiles in the bathroom, broken tap, dusty. Wifi didn’t work at all.

2026-09-15 • via Nuitee
M
Mcdonald • solo_traveller • gb
10
2026-09-14 • via Nuitee
A
Adam • couple • gb
8
2026-09-14 • via Nuitee