The Manchester Deansgate Hotel, by IHG

Hotels
Hilton Hotels & Resorts
8.1 (4496 reviews)
303 Deansgate , Manchester , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean room
Great views
Good location
Pool facilities
Cons:
Poor customer service
Bathroom functionality issues
High costs
WiFi issues

Categories

Cleanliness
8.6
Room was clean but bathroom was dated and had strange functionalities.
Service
7.6
Poor customer service and lack of transparency regarding charges.
Location
9.6
Great location on Deansgate with easy access to bars and restaurants.
Room Quality
8.1
Great views from room; however, bathroom functionality issues.
Amenities
8.1
Small gym and issues with TV and WiFi connectivity.
Value for Money
7.6
Expensive hotel with higher expectations not met due to added charges.
Food and Beverage
6.6
Miscommunication regarding meal allowances and lack of dessert.
Overall Experience
8.6
Overall enjoyable stay but marred by service and communication issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:29

Property Description

Luxurious Spa and Wellness Facilities
Indulge in relaxation at the elegant indoor swimming pool, sauna, and steam room. Stay active in the fully equipped fitness center for a rejuvenating experience.

Stylish and Spacious Rooms with City Views
Enjoy the modern decor, floor-to-ceiling windows, and vibrant art in the large rooms. Unwind while taking in the impressive city views from the comfort of your room.

Fine Dining and Spectacular Views
Savor fine British cuisine at the intimate Podium Restaurant and sip on classic cocktails at Cloud 23 bar with breathtaking views. Room service is also available for a cozy night in.

Experience luxury and convenience at Hilton Manchester Deansgate. Book now for an unforgettable stay amidst iconic surroundings.

Important information:

The breakfast price shown only applies if breakfast is ordered at the time of booking. An additional cost is added if breakfast is ordered at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 45 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 4496 reviews
Cleanliness: 8.6
Service: 7.6
Location: 9.6
Room Quality: 8.1
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 6.6
Overall Experience: 8.6
A
Ava couple gb
10
2026-03-28 via Nuitee
J
Jonathan couple gb
8
2026-03-28 via Nuitee
H
Helen couple gb
10
Perfect location for Aviva studios for a Robbie Williams concert for charity war child charity
Pros:

Location for events in Manchester the room very comfortable bathroom facilities great

2026-03-28 via Nuitee
H
Hussain couple gb
9
2026-03-28 via Nuitee
C
Curran couple ie
8
2026-03-28 via Nuitee
Y
Yuliia couple gb
9
Overall, the stay was good value for money.
Pros:

The room and bathroom were quite compact, not very spacious, but they had everything we needed for a comfortable stay. We stayed on the eighth floor and the view was absolutely wonderful. It was also clean enough, which made our stay pleasant. Overall, the stay was good value for money, and the included breakfast was definitely worth it—delicious with a wide selection.

Cons:

What didn’t you like about the property?
The only downside was that we were not provided with bathrobes and slippers for the pool and jacuzzi, which made it a bit less comfortable.

2026-03-27 via Nuitee
D
D family_with_children gb
10
Overall the stay and the food was nice
Pros:

Was very clean and nice

Cons:

When I got to reception the lady made me feel uncomfortable to I went to the other staff member he was really polite and nice

2026-03-27 via Nuitee
N
nick solo_traveller gb
10
Perfectly placed for city centre and only £7 uber from the etihad
Pros:

The staff were all nice, in particular Sean at breakfast was great

Cons:

Nothing

2026-03-27 via Nuitee
B
Ben couple gb
10
2026-03-27 via Nuitee
I
Izario couple gb
10
2026-03-27 via Nuitee
P
Pauline couple gb
8
Views from the room were amazing and Podium staff and food were fabulous
Pros:

Modern, good location, food at the Podium restaurant views from the cloud bar and the swimming pool

Cons:

Price of drinks at the Cloud Bar and quality

2026-03-27 via Nuitee
M
Martin solo_traveller gb
9
2026-03-27 via Nuitee
C
Colin couple gb
10
A Room with a View
Pros:

What’s not to like.

2026-03-27 via Nuitee
M
Mark couple gb
10
Pros:

Everything

Cons:

Nothing

2026-03-27 via Nuitee
J
Joseph couple gb
10
2026-03-27 via Nuitee
A
Andreas couple de
8
Pros:

Lage

Cons:

Klimatechnik

2026-03-27 via Nuitee
S
Syrian couple gb
3
Will not be visiting again, very disappointed considering the amount I have spent
Pros:

The location was good

Cons:

The floors were stained, the bed was small and staff were unhelpful. The housekeeper walked in as I was getting dressed and did not knock first. When we asked him to change the bedsheets, he refused. And said that they don’t need doing today.

2026-03-26 via Nuitee
J
Jayda couple gb
10
2026-03-26 via Nuitee
T
Thomas solo_traveller gb
10
Very comfortable and luxury
Pros:

The Beetham Tower is always been an iconic building in Manchester and it was as expected..lovely

Cons:

Can’t say I have much negatives to say about the building

2026-03-26 via Nuitee
F
Franziska couple de
10
2026-03-25 via Nuitee