The Manchester Deansgate Hotel, by IHG

Hotels
Hilton Hotels & Resorts
8.1 (4917 reviews)
303 Deansgate , Manchester , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean room
Great views
Good location
Pool facilities
Cons:
Poor customer service
Bathroom functionality issues
High costs
WiFi issues

Categories

Cleanliness
8.6
Room was clean but bathroom was dated and had strange functionalities.
Service
7.6
Poor customer service and lack of transparency regarding charges.
Location
9.6
Great location on Deansgate with easy access to bars and restaurants.
Room Quality
8.1
Great views from room; however, bathroom functionality issues.
Amenities
8.1
Small gym and issues with TV and WiFi connectivity.
Value for Money
7.6
Expensive hotel with higher expectations not met due to added charges.
Food and Beverage
6.6
Miscommunication regarding meal allowances and lack of dessert.
Overall Experience
8.6
Overall enjoyable stay but marred by service and communication issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:29

Property Description

Luxurious Spa and Wellness Facilities
Indulge in relaxation at the elegant indoor swimming pool, sauna, and steam room. Stay active in the fully equipped fitness center for a rejuvenating experience.

Stylish and Spacious Rooms with City Views
Enjoy the modern decor, floor-to-ceiling windows, and vibrant art in the large rooms. Unwind while taking in the impressive city views from the comfort of your room.

Fine Dining and Spectacular Views
Savor fine British cuisine at the intimate Podium Restaurant and sip on classic cocktails at Cloud 23 bar with breathtaking views. Room service is also available for a cozy night in.

Experience luxury and convenience at Hilton Manchester Deansgate. Book now for an unforgettable stay amidst iconic surroundings.

Important information:

The breakfast price shown only applies if breakfast is ordered at the time of booking. An additional cost is added if breakfast is ordered at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 45 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 4917 reviews
Cleanliness: 8.6
Service: 7.6
Location: 9.6
Room Quality: 8.1
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 6.6
Overall Experience: 8.6
I
Iskender alex couple gb
7
2026-05-16 via Nuitee
J
Johan solo_traveller fr
8
2026-05-15 via Nuitee
S
Sheryl couple gb
10
Same again next year 👍
Pros:

Staff were lovely, bed was comfy and great breakfast selection

2026-05-15 via Nuitee
T
Timo couple fi
10
Loistava
Pros:

Siisti hotelli ja ystävällinen henkilökunta.

2026-05-15 via Nuitee
C
Connie couple gb
10
Pros:

the staff were very accommodating

2026-05-15 via Nuitee
J
John solo_traveller gb
8
Good hotel.
Pros:

.

Cons:

.

2026-05-15 via Nuitee
E
Emma solo_traveller gb
4
2026-05-14 via Nuitee
J
john solo_traveller gb
10
2026-05-14 via Nuitee
J
Jamel couple gb
10
2026-05-14 via Nuitee
P
Paul solo_traveller gb
10
2026-05-13 via Nuitee
S
SallyEDGE solo_traveller gb
9
Lovely hotel, great city centre location and lovely views from room
Pros:

Lovely hotel, really welcoming staff in a lovely area in central Manchester, with city views from the rooms. Great sound proofing in rooms, nice food in hotel and good facilities

Cons:

Only a small thing but bed was squeaky, so every time I turned over I woke myself up! Also only having scrambled eggs at breakfast

2026-05-13 via Nuitee
F
Frank couple nl
9
2026-05-13 via Nuitee
H
Hepworth couple gb
9
We always enjoy our stay as the staff always give you a warm welcome
Pros:

The location was perfect for our theatre trip
We always enjoy the buffer breakfast really good selection of food

Cons:

Nothing

2026-05-13 via Nuitee
A
Abby solo_traveller gb
8
Great overall!
Pros:

The pool / spa is amazing! The food choice + quality is superb (breakfast was included with our stay). All staff (reception, housekeeping, security) are super lovely and very helpful. Tonnes of complimentary items and basically everything you could possibly need available upon request. Fridge in room. Ice + cold water machine at the end of the hallway, game changer! Shower water pressure was REALLY good and a really nice sized bath.

Cons:

Our room was a little dated and a lot of dark stains/marks on the furniture and walls, rust in the bathroom etc. I'm sure it was clean but that does take away from the luxury feel quite a lot. The bed was very springy and stiff but not necessarily uncomfortable. My main point of contention is that our air conditioner was broken and turning it on actually made the room sweltering rather than the opposite and the room was still too warm with it switched off (it was actually cold outside during our stay so not sure why the room was so warm). You cannot open the windows. Probably could've gone to reception for a solution but didn't want to mess about changing rooms.

2026-05-12 via Nuitee
V
Vlada couple gb
10
2026-05-12 via Nuitee
E
Edwin couple gb
10
2026-05-12 via Nuitee
V
Vlada couple gb
10
2026-05-12 via Nuitee
R
Richard JW Smith solo_traveller gb
7
Great central location for a one night stay in Manchester
Pros:

Ticked all the boxes and decent value given its central location (it was midweek and not very busy)

2026-05-11 via Nuitee
Y
Yasmin couple gb
1
I’m not happy of the outcome and I would like a full refund based my reasons
Pros:

The shower was leaking the whole bathroom
And I had a disabled person with me who slipped and injured their head, due to the leak that was in the bathroom. The bath plug was stuck and he was not keeping tge water in the bathtub. the shower head from the bathtub was not realising any water and there was barely any water coming out. My brother has cancer psoriasis and he requires a shower for hygiene unfortunately we couldn’t as there was a lot of technical issue which has resulted us from now showering. The heating system was not working and we were left sleeping cold the whole night. I have the arthritis and fibromyalgia joins diseases and I cannot be in a cold room and I needed heat. It was freezing and I couldn’t even turn the AC off us. It was faulty and we were allowed to sleep in the cold. I’m not happy with the service and I would like a full refund.

Cons:

Is closer to city centre

2026-05-11 via Nuitee
J
JACQUELINE solo_traveller gb
10
2026-05-11 via Nuitee