Amrâth Grand Hotel de l’Empereur

Hotels
Amrath Hotels
7.7 (3957 reviews)
Stationsstraat 2 , Maastricht , nl

Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Dated rooms

Categories

Cleanliness
6.78
Consistent mentions of cleanliness issues such as mold and dirty areas.
Service
8.75
Positive comments about friendly and hardworking staff, despite issues.
Location
9.29
Convenient location with easy access to attractions and public transport.
Room Quality
6.74
Rooms described as tired, small, and dated, necessitating improvement.
Amenities
7.77
Amenities are adequate but lacking modernity; suggestions for improvement noted.
Value for Money
7.23
Mixed feedback on pricing, noted as high relative to services provided.
Food and Beverage
7.28
Breakfast quality and organization were criticized, impacting the overall experience.
Overall Experience
7.75
A generally positive experience but marred by specific issues relating to cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:06

Property Description

Indulge in Luxury at Amrâth Grand Hotel de l’Empereur

Historic Elegance: Nestled in a century-old Art Nouveau building, our hotel exudes charm and sophistication, offering a unique stay experience just steps away from Maastricht Railway Station.

Relax and Unwind: Take a dip in our inviting indoor swimming pool or stay connected with complimentary Wi-Fi in public areas, ensuring a seamless blend of relaxation and convenience during your stay.

Culinary Delights: Delight your taste buds at our restaurant, where an International menu with French influences awaits. Don't miss the chance to savor a traditional English high tea in our charming brasserie, complete with stained-glass windows for a truly memorable dining experience.

Experience luxury and convenience at Amrâth Grand Hotel de l’Empereur - Book your stay now!

Important information:

Please note that the maximum height of vehicles allowed in the parking garage is 6.2 feet.

Guests are kindly requested to note that the restaurant, bar and brasserie are open daily from 12:00 to 00:00 and the kitchen is open from 12:00 to 21:00.

The restaurant serves a special menu on the 24th, 25th and 26th of December. Reservations are required. Room service will not be available on those evenings.

All the rooms have climate control, no airconditioning.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15.50 per person per night when using an available cot.
    People 3 years old and over stay for € 31.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 3957 reviews
Cleanliness: 6.78
Service: 8.75
Location: 9.29
Room Quality: 6.74
Amenities: 7.77
Value for Money: 7.23
Food and Beverage: 7.28
Overall Experience: 7.75
A
Anne couple nl
8
2026-03-07 via Nuitee
N
Nagelkerke couple nl
9
2026-03-07 via Nuitee
J
Johansson couple se
10
2026-03-07 via Nuitee
N
Nicole solo_traveller de
8
Immer gern
Pros:

Lage und Freundlichkeit

2026-03-07 via Nuitee
J
Joke couple nl
9
2026-03-06 via Nuitee
S
Susan family_with_children au
8
2026-03-06 via Nuitee
J
Josefina couple be
10
2026-03-06 via Nuitee
E
Erik solo_traveller nl
10
2026-03-06 via Nuitee
P
paul couple gb
10
2026-03-05 via Nuitee
H
Hinako couple jp
8
2026-03-05 via Nuitee
S
Sessink solo_traveller nl
7
Oké
Pros:

De ligging

Cons:

De afhandeling met de factuur. Die kreeg ik niet.

2026-03-04 via Nuitee
L
Langeslag couple nl
7
2026-03-04 via Nuitee
F
Froger couple nl
10
2026-03-04 via Nuitee
M
Maria solo_traveller nl
10
Pros:

Heel.mooie kamer. Vriendelijk personeel
Prima ontbijt

Cons:

Vlak na ingang kamer bleek hoge drempel te zitten,waardoor je zou kunnen vallen

2026-03-03 via Nuitee
M
M.L. couple nl
7
2026-03-02 via Nuitee
G
Ger couple nl
6
Kamer was echt te koud!
Pros:

De locatie en het parkeren was prima. Ook de kamer op zich en de ruimte daarin was niet fout, maar..........

Cons:

De temperatuur was gewoon te laag. Toen we aankwamen was t aangenaam, toen we in de loop vd avond terugkwamen was het koud. Ook de volgende ochtend was de temperatuur gewoon te laag. Daar was niks aan te doen met de thermostaat. Jammer. We hebben altijd goede ervaringen gehad bij jullie.

2026-03-02 via Nuitee
C
Cor couple nl
8
2026-03-01 via Nuitee
S
Simone family_with_children nl
8
2026-03-01 via Nuitee
C
Chris solo_traveller nl
6
Pros:

Locatie perfect, direct tegenover het station en op loopafstand van het centrum

2026-03-01 via Nuitee
I
Ilaria extended_group it
8
2026-03-01 via Nuitee