Amrâth Grand Hotel de l’Empereur

Hotels
Amrath Hotels
7.7 (4208 reviews)
Stationsstraat 2 , Maastricht , nl

Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Dated rooms

Categories

Cleanliness
6.78
Consistent mentions of cleanliness issues such as mold and dirty areas.
Service
8.75
Positive comments about friendly and hardworking staff, despite issues.
Location
9.29
Convenient location with easy access to attractions and public transport.
Room Quality
6.74
Rooms described as tired, small, and dated, necessitating improvement.
Amenities
7.77
Amenities are adequate but lacking modernity; suggestions for improvement noted.
Value for Money
7.23
Mixed feedback on pricing, noted as high relative to services provided.
Food and Beverage
7.28
Breakfast quality and organization were criticized, impacting the overall experience.
Overall Experience
7.75
A generally positive experience but marred by specific issues relating to cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:06

Property Description

Indulge in Luxury at Amrâth Grand Hotel de l’Empereur

Historic Elegance: Nestled in a century-old Art Nouveau building, our hotel exudes charm and sophistication, offering a unique stay experience just steps away from Maastricht Railway Station.

Relax and Unwind: Take a dip in our inviting indoor swimming pool or stay connected with complimentary Wi-Fi in public areas, ensuring a seamless blend of relaxation and convenience during your stay.

Culinary Delights: Delight your taste buds at our restaurant, where an International menu with French influences awaits. Don't miss the chance to savor a traditional English high tea in our charming brasserie, complete with stained-glass windows for a truly memorable dining experience.

Experience luxury and convenience at Amrâth Grand Hotel de l’Empereur - Book your stay now!

Important information:

Please note that the maximum height of vehicles allowed in the parking garage is 6.2 feet.

Guests are kindly requested to note that the restaurant, bar and brasserie are open daily from 12:00 to 00:00 and the kitchen is open from 12:00 to 21:00.

The restaurant serves a special menu on the 24th, 25th and 26th of December. Reservations are required. Room service will not be available on those evenings.

All the rooms have climate control, no airconditioning.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15.50 per person per night when using an available cot.
    People 3 years old and over stay for € 31.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 4208 reviews
Cleanliness: 6.78
Service: 8.75
Location: 9.29
Room Quality: 6.74
Amenities: 7.77
Value for Money: 7.23
Food and Beverage: 7.28
Overall Experience: 7.75
J
Juliette family_with_children nl
10
Vriendelijk personeel, prachtige kamer en een heerlijk (rustig) zwembad. TOP locatie
2026-05-30 via Nuitee
A
Ad couple nl
4
na eerder verblijf, is dit de laatste keer!!! helaas
Pros:

locatie, personeel.

Cons:

zwembad was gesloten,airconditioning deed niets,badkamer verschrikelijk oud en vies.
tegels afgebrokkeld,douchen in oud bad met douche gordijn,handgreep voor in en uitstappen los.gaten in de handdoeken.

2026-05-28 via Nuitee
P
Paul couple nl
8
Mooi en fijn hotel.
Pros:

Mooi stijlvol hotel, op fijne locatie in sfeervolle wijk Wijck.
Ruime schone kamers met prima bedden.
Erg vriendelijk personeel. Zwembad is een prettig extraatje. Ook veilige bagage opslag op dag van vertrek.
Foto’s geven reëel beeld van wat je kunt verwachten.

2026-05-28 via Nuitee
H
Hannah solo_traveller nl
3
Teleurstellend verblijf
Pros:

Goede locatie

Cons:

Behoorlijk verouderd. Geen invalidekamer beschikbaar, dus douchen was lastig wegens hoge instap badkuip. Vervolgens wordt er een douchestoel gegeven, die niet eens past in de badkuip. Geen airco te regelen op de slaapkamer, dus het was erg warm. Het hele pand is toe aan een opknapbeurt. Slecht gegeten in het restaurant. Wijn op de kaart was niet beschikbaar, vervolgens krijgen we de duurste andere wijn aanbevolen. Glazen vies of een stuk uit, pasta bijna tot puree doorgekookt en met feedback wordt verder niets gedaan. Teleurstellend verblijf voor het geld wat we er hebben achtergelaten. Hotel heeft dringend een opfrisbeurt nodig.

2026-05-28 via Nuitee
H
Hubert solo_traveller us
8
Pros:

Staff was very nice and all spoke English

Cons:

The property is tired and needs some tender loving care

2026-05-27 via Nuitee
P
Phil solo_traveller be
8
2026-05-27 via Nuitee
M
maria angeles couple es
7
2026-05-27 via Nuitee
P
Patrick Groningen family_with_children nl
8
Goed
Pros:

Dat de kamer al klaar was om 12:45 uur

Cons:

Kamers hebben echt airco nodig

2026-05-26 via Nuitee
J
James/Amsterdam solo_traveller nl
8
mooi hotel, goed ontbijt, vriendelijk staff, perfect locatie tegenover treinstation
Pros:

mooi hotel, goed ontbijt, vriendelijk personnel, kamer schoon en rustig perfect locatie in Maastricht voor werkbezoek tegenover Maastricht Station

2026-05-26 via Nuitee
G
Gerd extended_group de
4
Der Preis mir ca500 Euro.für ein doppelzimmer 🥲
Pros:

Der Empfang war ok

Cons:

Der Pool war doch sehr unsauber
Und kein Reinigungsmittel und Handtücher vorhanden

2026-05-25 via Nuitee
R
Ronald couple nl
6
Pros:

Locatie

Cons:

Airconditioning was stuk, douchen moest je in en oude badkuip met een vies gordijn

2026-05-25 via Nuitee
N
Nicole solo_traveller de
9
Pros:

Lage und Größe sowie Komfort des Zimmers

2026-05-25 via Nuitee
G
Gülseren family_with_children tr
6
Pros:

Konumunu. Tren istasyonu karşısında. Çok kolay ve düz bir yoldan merkeze gidebilirsiniz.

Cons:

Eski, odalarda ki duş perdesi dipleri kararmıştı. Havlu eskiydi. Kahvaltısını pahallı buldum, benzer kahvaltılara başka otellerde daha az ödüyoruz

2026-05-25 via Nuitee
H
Hugo couple be
7
Pros:

de locatie was top. Ontbijt was verzorgd
Personeel vriendleijk

Cons:

het hotel is verouderd
Bedden waren slecht

2026-05-25 via Nuitee
T
Thoralf Bock solo_traveller de
9
Pros:

Super Lage, ruhige Zimmer nach hinten raus.

2026-05-25 via Nuitee
S
Steve solo_traveller de
8
2026-05-25 via Nuitee
F
Frans solo_traveller nl
8
2026-05-25 via Nuitee
I
igy0301 solo_traveller nl
7
Pros:

De ligging van het hotel

Cons:

De voorzieningen

2026-05-24 via Nuitee
R
roland solo_traveller nl
6
Geen luxe wel prijzig en gedateerd hotel
Pros:

Goede bedden

Cons:

Zwaar gedateerde kamer en voor die prijs wat chique verwacht betaalde voor 2 nachten met ontbeid en auto parkeren bijna 700 euro voor een matige doorsnee hotel kamer niets luxe aan jammer .

2026-05-24 via Nuitee
F
Frederik couple nl
8
2026-05-24 via Nuitee