Amrâth Grand Hotel de l’Empereur

Hotels
Amrath Hotels
7.7 (4383 reviews)
Stationsstraat 2 , Maastricht , nl

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Dated rooms

Categories

Cleanliness
6.78
Consistent mentions of cleanliness issues such as mold and dirty areas.
Service
8.75
Positive comments about friendly and hardworking staff, despite issues.
Location
9.29
Convenient location with easy access to attractions and public transport.
Room Quality
6.74
Rooms described as tired, small, and dated, necessitating improvement.
Amenities
7.77
Amenities are adequate but lacking modernity; suggestions for improvement noted.
Value for Money
7.23
Mixed feedback on pricing, noted as high relative to services provided.
Food and Beverage
7.28
Breakfast quality and organization were criticized, impacting the overall experience.
Overall Experience
7.75
A generally positive experience but marred by specific issues relating to cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:06

Property Description

Indulge in Luxury at Amrâth Grand Hotel de l’Empereur

Historic Elegance: Nestled in a century-old Art Nouveau building, our hotel exudes charm and sophistication, offering a unique stay experience just steps away from Maastricht Railway Station.

Relax and Unwind: Take a dip in our inviting indoor swimming pool or stay connected with complimentary Wi-Fi in public areas, ensuring a seamless blend of relaxation and convenience during your stay.

Culinary Delights: Delight your taste buds at our restaurant, where an International menu with French influences awaits. Don't miss the chance to savor a traditional English high tea in our charming brasserie, complete with stained-glass windows for a truly memorable dining experience.

Experience luxury and convenience at Amrâth Grand Hotel de l’Empereur - Book your stay now!

Important information:

Please note that the maximum height of vehicles allowed in the parking garage is 6.2 feet.

Guests are kindly requested to note that the restaurant, bar and brasserie are open daily from 12:00 to 00:00 and the kitchen is open from 12:00 to 21:00.

The restaurant serves a special menu on the 24th, 25th and 26th of December. Reservations are required. Room service will not be available on those evenings.

All the rooms have climate control, no airconditioning.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MST

Location

Guest Reviews

7.7
Based on 4383 reviews
Cleanliness: 6.78
Service: 8.75
Location: 9.29
Room Quality: 6.74
Amenities: 7.77
Value for Money: 7.23
Food and Beverage: 7.28
Overall Experience: 7.75
P
Poole solo_traveller fr
3
No trust in this platform anymore
Pros:

Location

Cons:

Stated it has aircon. Actually staff then say it has 'climate control'. Note this does not do useful cooling if the ambient temperature is above about 25degC. Bedrooms don't have aircon. Which was the only reason for my choice to stay at this hotel. It was torture. Didn't sleep properly for 3 nights. Complained on Booking.com and received a token credit. Not even useful for 1 night staying anywhere else. Never again.

2026-07-25 via Nuitee
J
Jon solo_traveller nl
9
2026-07-25 via Nuitee
R
Robin couple fr
1
2026-07-25 via Nuitee
M
Mercia solo_traveller nl
6
Pros:

Localizacao

2026-07-25 via Nuitee
K
Karin solo_traveller nl
8
Goed hotel en een ideale ligging
Pros:

Ideale ligging tegenover het station. Kamer was ruim, schoon en heeft goede bedden.
Ontbijt buffet is erg goed.

Cons:

Misschien was er wel een andere ingang die ik over het hoofd heb gezien, maar het trapje bij de entree is lastig voor mensen die minder mobiel zijn.

2026-07-25 via Nuitee
C
Christian couple dk
9
Surprisingly better than you expect
Pros:

Her bliver man i receptionen modtaget med glæde og venlighed. Værelset har dejlig vinduesniche at sidde i.
Hotellet rummer ejerens kunst - nyd det.

2026-07-25 via Nuitee
I
Ineke solo_traveller nl
6
Pros:

Recht tegenover het station, kamer met brede vensterbank, heerlijke plek. Vriendelijk personeel.

Cons:

Omgeving Zwembad vond ik niet schoon, mn kleedruimtes. Ben er weg gegaan.
Bed zakte door, vloerbedekking op de vloer dat niet egaal lag.
Vergane glorie.

2026-07-25 via Nuitee
J
Johanna solo_traveller nl
8
2026-07-25 via Nuitee
L
Lucas couple nl
7
Locatie
Pros:

De kamer was prima

Cons:

Douchen in de badkuip is een ramp!

2026-07-25 via Nuitee
M
Mark couple nl
9
Fijn hotel met ruime kaners op perfecte lokatie
Pros:

Prima lokatie, zeer vriendelijk personeel, grote kaners.

2026-07-25 via Nuitee
G
Gerardus solo_traveller nl
8
Goed
Pros:

Ligging

Cons:

Een bad om in te douchen!!!

2026-07-25 via Nuitee
A
alan couple gb
8
It meets my requirements exactly, opposite the station near lots of local sites.
Cons:

I did not dislike anything. for the cost is was value for money

2026-07-24 via Nuitee
J
Jacek solo_traveller pl
8
2026-07-24 via Nuitee
H
Hendrik solo_traveller nl
8
Pros:

De locatie.

Cons:

De prijs.

2026-07-24 via Nuitee
T
Tom solo_traveller nl
7
Prettig en rustig
Pros:

Prachtige hoekkamer in het oude gedeelte goed ontbijt buffet. Recht tegenover het treinstation. Centrum op loopafstand

Cons:

Badkamer met bad is ongeschikt voor ouderen (83jr) extra handgrepen hoger aan de muur en antislip in het bad zou enkele verbeteringen brengen.

2026-07-24 via Nuitee
S
Selam solo_traveller nl
10
2026-07-24 via Nuitee
A
Ayke Prangers solo_traveller nl
9
Pros:

Lokatie, personeel zeer vriendelijk en behulpzaam.

Cons:

Best stevig geprijsd

2026-07-24 via Nuitee
V
Van Rensburg couple nl
8
I am satisfied with what we got. From my side i will enquire more about showers and such.
Pros:

Staff efficient and friendly. Breakfast excellent in all aspects.

Cons:

Shower over bath was a big disappointment for us. We had room with two beds instead of one double bed and my bed was too soft for my liking.

2026-07-23 via Nuitee
N
Nietsche solo_traveller nl
9
Prima
Pros:

Kamer.

Cons:

Receptiemedewerkers waren hautain en arrogant

2026-07-23 via Nuitee
L
Lucia Trampenau couple ch
8
Pros:

Sehr nah am Bahnhof; Garagenplatz für Fahrräder; Stadt zu Fuss gut erreichbar.

2026-07-23 via Nuitee