Amrâth Grand Hotel de l’Empereur

Hotels
Amrath Hotels
7.7 (4485 reviews)
Stationsstraat 2 , Maastricht , nl

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Dated rooms

Categories

Cleanliness
6.78
Consistent mentions of cleanliness issues such as mold and dirty areas.
Service
8.75
Positive comments about friendly and hardworking staff, despite issues.
Location
9.29
Convenient location with easy access to attractions and public transport.
Room Quality
6.74
Rooms described as tired, small, and dated, necessitating improvement.
Amenities
7.77
Amenities are adequate but lacking modernity; suggestions for improvement noted.
Value for Money
7.23
Mixed feedback on pricing, noted as high relative to services provided.
Food and Beverage
7.28
Breakfast quality and organization were criticized, impacting the overall experience.
Overall Experience
7.75
A generally positive experience but marred by specific issues relating to cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:06

Property Description

Indulge in Luxury at Amrâth Grand Hotel de l’Empereur

Historic Elegance: Nestled in a century-old Art Nouveau building, our hotel exudes charm and sophistication, offering a unique stay experience just steps away from Maastricht Railway Station.

Relax and Unwind: Take a dip in our inviting indoor swimming pool or stay connected with complimentary Wi-Fi in public areas, ensuring a seamless blend of relaxation and convenience during your stay.

Culinary Delights: Delight your taste buds at our restaurant, where an International menu with French influences awaits. Don't miss the chance to savor a traditional English high tea in our charming brasserie, complete with stained-glass windows for a truly memorable dining experience.

Experience luxury and convenience at Amrâth Grand Hotel de l’Empereur - Book your stay now!

Important information:

Please note that the maximum height of vehicles allowed in the parking garage is 6.2 feet.

Guests are kindly requested to note that the restaurant, bar and brasserie are open daily from 12:00 to 00:00 and the kitchen is open from 12:00 to 21:00.

The restaurant serves a special menu on the 24th, 25th and 26th of December. Reservations are required. Room service will not be available on those evenings.

All the rooms have climate control, no airconditioning.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MST

Location

Guest Reviews

7.7
Based on 4485 reviews
Cleanliness: 6.78
Service: 8.75
Location: 9.29
Room Quality: 6.74
Amenities: 7.77
Value for Money: 7.23
Food and Beverage: 7.28
Overall Experience: 7.75
B
brijs solo_traveller nl
8
Prachtig gebouw op dito locatie
Pros:

Locatie en personeel zijn goed.

Cons:

De afzuiging in de badkamer maakt redelijk veel geluid, wat ook in de kamer te horen is.
En welke wij ook niet uit kregen.

2026-09-12 via Nuitee
B
Britta couple de
10
2026-09-12 via Nuitee
A
Annette solo_traveller de
9
Pros:

Ambiente, Zimmer, Frühstück, Lage

Cons:

Oberflächlich gereinigt

2026-09-12 via Nuitee
H
hans couple nl
7
Het is ons weer goed bevallen los van wat kleine punten van kritiek.
Pros:

Locatie perfect bus/trein/fiets/te voet voor onze doelen in Limburg/België. Personeel zeer sympathiek, servicegericht en meedenkend. Ruime ontbijt was weer naar verwachting.

Cons:

De kamer viel ons in tegenstelling tot voorgaande keren wat tegen. Kamer was klein en licht gehorig door straat. De bedkussens waren niet echt prettig. Tip mbt douche erg hoge instap bad, bad is zo en zo achterhaald ivm watergebruik, misschien beter in de toekomstplanning een inloopdouche.

2026-09-12 via Nuitee
W
Wiesław couple pl
7
2026-09-12 via Nuitee
H
hitipeuw couple nl
7
2026-09-11 via Nuitee
K
Kovalenko couple nl
10
Pros:

Very good hotel. Great location. Nice reception workers. Was very good breakfast.
We recommend.

2026-09-11 via Nuitee
Z
Zarrar couple nl
7
Pros:

Location
Nice restaurants within the property and also closeby the property
Indoor Swimming pool
Secured garage for car parking

Cons:

They dont provide water bottles in the room
Towels were limited
Rooms and especially bathrooms are outdated
Internet (wifi) strength in the room is poor

For the price we paid I believe things can further improve

2026-09-11 via Nuitee
D
Dimitrios solo_traveller gr
8
2026-09-11 via Nuitee
F
Felipe solo_traveller br
10
2026-09-10 via Nuitee
B
Bing extended_group cn
6
环境很好,员工可以更专业
Pros:

地理位置非常方便,对面就是火车站,交通便利

Cons:

发票信息修改不同接待人员表述不同,导致反复沟通

2026-09-10 via Nuitee
K
Karinne couple be
9
2026-09-09 via Nuitee
S
Stefanie extended_group de
8
2026-09-09 via Nuitee
S
Shivika solo_traveller nl
8
2026-09-09 via Nuitee
M
Margriet couple nl
8
Heerlijk
2026-09-09 via Nuitee
P
peerkelin solo_traveller nl
10
Pros:

Parkeer kelder .
Locatie is super.
Ontbijt prima.
Gewoon Prima.!

2026-09-08 via Nuitee
G
Grzegorz solo_traveller pl
10
Pros:

Śniadanie, uprzejmy personel,lokalizacja.

Cons:

Brak uwag.

2026-09-08 via Nuitee
S
Sophie couple nl
8
2026-09-08 via Nuitee
J
Joanneke solo_traveller nl
8
2026-09-07 via Nuitee
G
Guillermina couple ec
7
2026-09-07 via Nuitee