Grand Mercure Rio de Janeiro Copacabana

Hotels
Grand Mercure
8.3 (2650 reviews)
Rua Souza Lima 48 Copacabana , Rio de Janeiro , br

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice amenities
Cons:
Cleanliness issues
Small room size
Slow check-in

Categories

Cleanliness
7.7
Several reviews noted issues with cleanliness, including dirty rooms and outdated maintenance.
Service
8.7
Most reviews praised the friendly and helpful staff.
Location
8.7
Guests appreciated the hotel's great location and convenience.
Room Quality
7.7
Some reviews mentioned small and noisy rooms, but also highlighted comfortable beds.
Amenities
8.7
Amenities such as the pool and rooftop view were positively received.
Value for Money
8.2
Guests felt the value was good given the location and amenities.
Food and Beverage
8.2
Reviews often highlighted the quality of breakfast and restaurant options.
Overall Experience
8.5
General sentiment was positive, with a strong likelihood of repeat visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:38

Property Description

Luxurious Accommodation
The Grand Mercure Rio de Janeiro Copacabana offers elegant rooms with modern amenities such as air conditioning, cable TV, and a minibar. The stylish decor and comfortable furnishings provide a luxurious stay for guests.

Gourmet Dining Experience
Indulge in a delicious buffet breakfast every morning featuring fresh fruits and pastries. The hotel's restaurant serves up regional dishes for a taste of authentic cuisine. For added convenience, guests can also enjoy room service for a private dining experience.

Prime Location
Situated at Copacabana Beach, the hotel provides easy access to top attractions like Copacabana Fort, Ipanema Beach, Christ the Redeemer, Sugar Loaf, and Museu do Amanhã. With proximity to both Santos Dumont Airport and Galeão International Airport, the Grand Mercure Rio de Janeiro Copacabana is the perfect choice for a memorable stay.

Important information:

The Superior Business Room does not accommodate an extra child or extra bedding. The Standard, Deluxe and Superior Double Rooms only accommodate 1 extra child.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

Please note that the beach service is subject to availability due to the municipal law.

Due to renovations being carried out on the rooftop, pool and restaurant will be closed until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 2650 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.5
N
Natalia extended_group co
10
Espectacular!
Pros:

Un lugar muy agradable

Cons:

Las almohadas, deberían tener un cambio para que todo sea perfecto

2026-03-07 via Nuitee
N
Natalia extended_group co
10
Espectacular
Pros:

La ubicación, la atención del personal

Cons:

Las almohadas

2026-03-07 via Nuitee
M
maria jose solo_traveller cl
8
maravillosa
Pros:

muy buena ubicación. desayuno exquisito

Cons:

nada

2026-03-06 via Nuitee
J
JUANA couple es
10
2026-03-06 via Nuitee
G
Gustavo Henrique couple br
7
2026-03-04 via Nuitee
L
Leticia extended_group ch
8
2026-03-04 via Nuitee
N
Nana solo_traveller gb
10
Pros:

Everything! From the friendly welcome to the lovely breakfast. I loved this hotel. My room was clean and very lovely. As a solo traveller I felt safe there and slept very well!

2026-03-03 via Nuitee
N
Nuno couple pt
9
2026-03-03 via Nuitee
S
Simon couple id
5
We expected more for the pricey room rate.
Pros:

Location on Copacabana Beach was good.

Cons:

Our room for the price was quite small and had no beach view, just a street and opposite building. Obviously the price was associated with the Carnival Festival period. Breakfast was basic and very congested if you did not get there early. Bag assistance was mediocre at best.

2026-03-02 via Nuitee
R
Ronen solo_traveller il
5
I was very disappointed.
Cons:

There’s problems with the WiFi.
They made mistakes with the charge on the hotel. The room wasn’t ready on time.

2026-03-02 via Nuitee
A
Allan Hitler couple br
7
Razoável
Pros:

Localização e tratamento dos funcionários.

Cons:

Internet péssima. Caía toda hora e, no pouco tempo
Que funcionava era lentíssima. No meu caso, eu tinha que dar uma palestra online, abri chamado na recepção, dizem que alguém da TI arrumou, porem, continou pessima e tive que rotear internet do meu proprio celular para dar a palestra.

2026-03-02 via Nuitee
P
Peter couple de
9
Super!
Pros:

Topp Frühstück bei dieser Zimmerkategorie. Sehr freundliches Personal und sehr gute Ausstattung der Zimmer. Wir haben uns sehr wohl gefühlt.

Cons:

Der Pool ist schlecht verwaltet. Widersprüchliche Aussagen vom Pool-Personal und Rezeption. Es scheint, dass das Poolteam keine Gäste möchte.

2026-03-01 via Nuitee
P
Pasquale couple it
8
Pros:

Posizione

Cons:

Pulizia stanza un poco carente

2026-03-01 via Nuitee
G
Gabriela family_with_children br
10
Pros:

Excelente atendimento, estrutura nova, ambientes limpos. Café da manhã ótimo e variado. Quartos com camas boas, roupas de cama e toalha, com tudo em ótimo estado. Academia super equipada. Foi a nossa segunda vez e voltaremos com certeza!

Cons:

Nada! Tudo perfeito.

2026-03-01 via Nuitee
P
Peter couple de
9
Super
Pros:

Zimmer Topp. Wahnsinnslage! Superfreundliches Personal. Sehr gute Ausstattung im Zimmer. Sehr ruhig.

Cons:

Der Pool ist schlecht verwaltet. Widersprüchliche Aussagen vom Pool-Personal und Rezeption. Es scheint, dass das Poolteam keine Gäste möchte.

2026-03-01 via Nuitee
P
Peter solo_traveller gb
8
Pros:

The hotel location was excellent

Cons:

The service in the restaurant was very slow

2026-02-28 via Nuitee
A
Amanda couple br
2
2026-02-28 via Nuitee
H
Hans couple cl
9
2026-02-28 via Nuitee
C
Christian couple br
10
2026-02-26 via Nuitee
G
Georgios solo_traveller nl
8
2026-02-25 via Nuitee