BYPILLOW Castellana

Hotels
•
BYPILLOW
8.6 (4388 reviews)
Julián Besteiro 37 , Madrid , ES
+34 915 79 97 38

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast
Cons:
Noise issues
High prices
Room condition

Categories

Cleanliness
8.3
Clean and tidy rooms were often mentioned, but noise issues affected perceived cleanliness.
Service
9.07
Most reviews highlighted helpful and attentive staff.
Location
9.31
Consistently praised as excellent and convenient.
Room Quality
7.76
Several complaints about room conditions and noise levels.
Amenities
8.68
Amenities were generally regarded positively, though some felt certain aspects were lacking.
Value for Money
8.04
Some felt the prices were high compared to the quality and services provided.
Food and Beverage
8.8
Food quality, especially breakfast, received good reviews, though pricing overshadowed more positive sentiments.
Overall Experience
8.87
Overall satisfaction was good, with a strong likelihood of return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:05

Property Description

Modern Accommodation in Madrid's Financial District

Luxurious Rooms and Amenities
Experience comfort and convenience in our well-equipped rooms with flat-screen TVs, air conditioning, and complimentary water. Relax in our seasonal outdoor pool and start your day with a delicious buffet breakfast.

Prime Location for Business and Leisure
Located in the heart of Madrid's financial district, near Plaza de Cuzco and Santiago Bernabeu stadium, our hotel offers easy access to top attractions. With a Metro station nearby, exploring the city is a breeze.

Convenient Facilities and Services
Enjoy free WiFi, private parking, and a hairdryer in every room. Whether you're here for business or pleasure, Luze Castellana ensures a pleasant stay. Book now for an unforgettable experience!

Important information:

Please note that when booking more than 4 rooms, different policies and additional supplements may apply.

Please note that the credit card given in your reservation will not be charged. The property will contact you with further payment details.Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAD

Location

Guest Reviews

8.6
Based on 4388 reviews
Cleanliness: 8.3
Service: 9.07
Location: 9.31
Room Quality: 7.76
Amenities: 8.68
Value for Money: 8.04
Food and Beverage: 8.8
Overall Experience: 8.87
M
melek • couple • tr
9
2026-10-17 • via Nuitee
M
Mahmoud • extended_group • ae
10
2026-10-17 • via Nuitee
C
Christian • couple • be
6
Correspond pas qualité / prix
Pros:

Pas terrible , pas de set de table même en papier ,pas de plateau ,bcp de navettes
petites assiettes les œufs étaient froid ainsi que le lard

Cons:

Le set de table et un plateau pour y mettre le café le pain …notre choix

2026-10-16 • via Nuitee
J
juan • couple • co
8
2026-10-16 • via Nuitee
A
Alfonso Minaya • solo_traveller • es
10
Pros:

Un lugar muy muy comodo para cuando tengo que quedarme en madrid por trabajo

2026-10-15 • via Nuitee
S
Stefaan • solo_traveller • be
7
De ligging dicht bij de
Pros:

Lekker gevarieerd uitgebreid ontbijt.
Alles werd terstond opgeruimd en het buffet constant aangevuld.

Cons:

De kamer en badkamer waren netjes maar toch wel iets te klein om vlot te functioneren.

2026-10-15 • via Nuitee
J
Jose Antonio • solo_traveller • es
10
Pros:

Cómodo y agradable

Cons:

Precio alto

2026-10-15 • via Nuitee
D
Diego • couple • ar
10
Muy bueno!!!
Pros:

La ubicación.

Cons:

Nada.

2026-10-15 • via Nuitee
J
Jörg • extended_group • de
8
2026-10-15 • via Nuitee
R
Ribeiro • family_with_children • ch
8
2026-10-14 • via Nuitee
M
Maria Gloria • solo_traveller • es
9
2026-10-14 • via Nuitee
J
Jose Vicente • solo_traveller • es
10
Genial
Pros:

Las dos almohadas

Cons:

Nada

2026-10-14 • via Nuitee
V
Victor • couple • es
10
Pros:

Todo

Cons:

Las

2026-10-14 • via Nuitee
N
Neri • solo_traveller • it
9
2026-10-14 • via Nuitee
K
KEITH • extended_group • gb
10
Great hotel convenient for Madrid centre and 15 minute walk to Real Madrid stadium
Pros:

Between Cuzco & Tetuan Mrtro stations, plenty of good restaurants and bars close
The breakfast has everything and well presented
Staff really good

Cons:

It was excellent so nothing to complain about

2026-10-14 • via Nuitee
M
Maryna • solo_traveller • gb
10
Pros:

Helpful staff. Clean and well maintained.

2026-10-14 • via Nuitee
N
Neri • solo_traveller • it
9
2026-10-14 • via Nuitee
G
Gerson • couple • es
5
Sin más…
Pros:

Estaba bien

Cons:

Nos saltó la alarma de incendios a las 5:00h de la mañana y ni siquiera nos dijeron después nada. Teníamos un buje después de 5 horas conduciendo y no dormimos nada.

2026-10-13 • via Nuitee
J
Jacquie • couple • es
8
Good clean accommodation pleasant stay in Madrid
Pros:

Friendly staff
Room clean

Cons:

It was further out than originally thought when booked the hotel however managed to navigate the metro so then was fine

2026-10-13 • via Nuitee
B
Belen • extended_group • es
7
Pros:

La cama

Cons:

Los muebles los han cambiado y están un poco ajados

2026-10-13 • via Nuitee