Hampton Inn Geneva

Hotels
Hampton Inn
8 (257 reviews)
43 Lake Street , Geneva , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Maintenance needed
Inconsistent service

Categories

Cleanliness
6.96
Numerous reviews mentioned cleanliness issues like mildew and worn furniture.
Service
9.43
Staff received positive remarks, considered friendly and helpful.
Location
8.97
Location noted as good and accessible, with potential attractions nearby.
Room Quality
6.92
Comments on worn and uncomfortable beds, poor condition of the room.
Amenities
7.95
Amenities were mentioned but had mixed reviews due to pool and breakfast quality.
Value for Money
7.41
Perceived as expensive compared to the overall quality and condition of the hotel.
Food and Beverage
7.96
Breakfast was noted as not up to par but acceptable.
Overall Experience
8.43
General sentiment was mixed, with some positive experiences and several disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:16

Property Description

Scenic Lake Views and Convenient Amenities

Comfortable Rooms with Modern Amenities
The Hampton Inn Geneva offers rooms with cable TV, free Wi-Fi, work desk, and coffee maker. Studio rooms go a step further with a microwave, refrigerator, and sofa bed.

Relaxation and Recreation
Guests can enjoy an indoor pool, jacuzzi, and gym access. A daily breakfast is served, and a business center is available for those mixing business with pleasure.

Explore Nearby Attractions
Conveniently located near Belhurst Castle Winery, Geneva Country Club, and Waterloo Premium Outlet Mall, this hotel is the perfect base to explore the area's attractions.

Book your stay at the Hampton Inn Geneva for a delightful blend of comfort, convenience, and scenic views.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 257 reviews
Cleanliness: 6.96
Service: 9.43
Location: 8.97
Room Quality: 6.92
Amenities: 7.95
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 8.43
A
Ashley couple us
5
2026-04-05 via Nuitee
M
Michael couple us
8
Worth a stay
Pros:

The hot tub and pool was great. The location was perfect

Cons:

The breakfast was cold and not much there at 830am. It should be hot and stocked until the posted end time of 9am

While we knew about ongoing renovations, we didn't expect them to start at 9am

2026-03-31 via Nuitee
M
Marc couple us
8
Pros:

It was clean, staff was helpful

Cons:

The breakfast needed to be taken care of better

2026-03-23 via Nuitee
S
Steffen solo_traveller de
7
2026-03-19 via Nuitee
L
Lisa couple us
8
Pros:

Decent quality for the price

Cons:

The elevator got stuck when I was in it

2026-03-12 via Nuitee
R
Richard couple us
10
Very pleased. Would stay there again and recommend it. Perfect for beginning a wine trail tour!
Pros:

Dining area was pleasant, clean and well cared for. Staff monitored the offerings to see they were filled. The selection was more than expected and very good.

Cons:

Nothing.

2026-01-19 via Nuitee
M
Michael couple us
10
2026-01-19 via Nuitee
C
Cynthia extended_group us
8
Super location across from the visitors center. I would stay here again. Very convenient to winery.
Pros:

The location was super with access to main roads and restaurants within walking distance. The breakfast was handy and good.

Cons:

When we arrived there was one half roll of toilet paper in the bathroom. We were able to pick more up at the desk. There was a mass of some type of insect in the corner of the ice machine room. The towels in the pool were little more than washcloths. Housekeeping did not make the beds.

2026-01-15 via Nuitee
O
O2346UMmelissac Business
10
Very welcoming and clean
Pros:

Perfect location. Hotel is close to water. Very affordable. Proprietors are kind and welcoming. Rooms are very clean.

2026-01-13 via Tripadvisor
M
Miriam family_with_children us
6
Good enough
Pros:

Location, pool and breakfast

Cons:

Pool was closed for part of the time and cold on Saturday, hard to get help, door to room wouldn’t always open.

2026-01-02 via Nuitee
B
Barbara couple us
2
2025-12-29 via Nuitee
H
Himanshu couple us
9
2025-12-19 via Nuitee
D
Debra couple us
8
Great location with a nice staff
Pros:

Staff friendly, breakfast was good

Cons:

Not enough towels in the room. The bed had giant indentation in one side. Felt like I was sleeping in a crater

2025-12-12 via Nuitee
T
Tracy couple us
10
Was good
Pros:

Super friendly staff and a comfortable bed, highly recommended!

2025-11-04 via Nuitee
K
Kai couple de
8
Pros:

Frühstück wie gewohnt im Hampton Inn über dem amerikanischen Durchschnitt

2025-11-03 via Nuitee
C
C couple us
6
2025-10-28 via Nuitee
T
Trail30918230811 Family Cecil, Pennsylvania
4
Disappointment
Pros:

Was disappointed in the stay as the hotel did not measure up to Hilton / Hampton Inn standards.
On a chilly day the room temperature was 65 degrees upon arrival.
The room was “worn” with carpet and furniture that needs replaced.
A desk chair so torn-up that it should have been put out with the garbage.
A bed that did not meet the Hampton Inn standard.
No one at the desk in the morning.

2025-10-22 via Tripadvisor
L
Lorraine extended_group us
10
2025-10-15 via Nuitee
N
Nima family
2
Pros:

490 dolloars for one night. This place overall lookes like motel 6. There was a cockroch in the bathroom. Not acceptable at all

2025-10-12 via Nuitee
1
170raymondb Family
2
Disappointing
Pros:

Booked a King Room with Hampton. When we checked in, we were told only a Double Queen was available. They acknowledged that we book a King but it was changed with no explanation in the system. We stayed in room 312 which was in poor condition. There was mildew in the shower, the vanity was very water damaged, bed foundation sounded like broken springs and the desk chair was in disrepair. Not worth the $469 a night charged.

2025-10-07 via Tripadvisor