Hotel Indigo Turin by IHG

Hotels
Hotel Indigo
8.8 (2825 reviews)
Via XX Settembre 70 , Turin , it

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Central location
Polite staff
Beautiful rooms
Excellent breakfast
Cons:
Cleanliness issues
High prices
Noise from tram
Parking distance

Categories

Cleanliness
8.38
Some reviews mentioned cleanliness issues, suggesting room for improvement.
Service
9.35
Many guests praised the staff for being polite and efficient.
Location
9.39
The hotel is centrally located, highly rated for convenience.
Room Quality
8.84
Most reviews highlight the rooms as beautiful and comfortable.
Amenities
8.87
Generally well-received, though some amenities were noted as needing improvement.
Value for Money
8.33
Some guests felt the price was on the higher side for the overall hotel assessment.
Food and Beverage
8.38
Breakfast received praise, but some comments suggested it was not exemplary for a 4-star rating.
Overall Experience
8.85
Overall, guests expressed a satisfying experience with a few minor improvements needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:41

Property Description

Luxurious Accommodation
Experience elegance and comfort at Hotel CHC Hotel Torino Castello. The spacious and soundproof rooms, adorned with chic modern décor, offer a peaceful retreat in the heart of the city.

Gourmet Breakfast
Indulge in a delightful breakfast experience with a varied buffet offering a selection of croissants, cold cuts, cheeses, and fresh fruits. Sip on hot coffee or enjoy a refreshing cold drink to start your day on a delicious note.

Prime Location
Conveniently situated in the exclusive restricted-traffic area near Piazza Castello and Via Roma, Hotel CHC Hotel Torino Castello provides easy access to the city's attractions and shopping destinations.

Book now to elevate your stay at Hotel CHC Hotel Torino Castello and create unforgettable memories in Turin.

Important information:

Please note that the property is located in a restricted-traffic area supervised by CCTV, with limited access to autovehicles. Guests traveling by car must contact the property in advance for further details on how to access the area.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that air conditioning is available from 01 April until 30 September only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TRN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 2 per hour.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 2825 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.85
M
Marcelina family_with_children pl
10
2026-02-13 via Nuitee
I
Ichrak family_with_children ma
9
Pros:

L'emplacement ainsi que le confort et propreté

Cons:

RAS

2026-02-13 via Nuitee
M
Manuela family_with_children it
8
2026-02-13 via Nuitee
M
Marie -Pierre couple fr
9
Séjour très agréable
Pros:

Il est parfaitement situé , le personnel est très agréable et disponible . Le petit déjeuner est excellent varié du salé du sucré , parfait. La chambre confortable bien équipée bien décorée, la literie parfaite. seul bémol les bruits de l’extérieur, nous étions côté rue et le passage des tramways tous les quarts d’heure ne passe pas inaperçu et rend l’endormissement un peu plus long, mais le séjour et l’accueil restent de qualité et nous reviendrons sans problème .

Cons:

Le bruit des tramways la nuit.

2026-02-13 via Nuitee
S
Sophie family_with_children fr
8
Bien situé
Pros:

Très bon emplacement. Literie confortable et bon petit déjeuner.

Cons:

Peu de produits frais au petit déjeuner.

2026-02-13 via Nuitee
F
Fuchs family_with_children ch
8
2026-02-12 via Nuitee
C
Claudio solo_traveller it
7
2026-02-11 via Nuitee
I
ISABELLA extended_group it
7
2026-02-11 via Nuitee
D
Declan couple ie
5
Only one night cramped and poor breakfast
Pros:

Location

Cons:

Our room was basically up in the roof very small
Breakfast was very poor
No fresh bread I actually complained bread stale for toastin

2026-02-10 via Nuitee
M
Michael couple de
8
2026-02-10 via Nuitee
D
Daniel family_with_children br
9
Otima
Pros:

Café da manha excelente e a melhor localização possível, fizemos quase tudo a pé.

2026-02-10 via Nuitee
M
Mikela family_with_children it
9
ottima posizione e camera molto grande
Pros:

la posizione e il bagno

Cons:

non ho ricordi di qualcosa di negativo

2026-02-09 via Nuitee
A
Alessandra couple it
9
2026-02-08 via Nuitee
E
Edoardo solo_traveller it
10
2026-02-08 via Nuitee
F
Ferdinand Angelito couple gb
10
Highly recommended hotel to stay in Turin!
Pros:

The hotel is absolutely fantastic! Located right in the vibrant heart of everything, it’s near all the top attractions. The front desk staff are exceptional—especially Christian, who went above and beyond with my requests and even upgraded our room for my partner's birthday on arrival, along with Soheila, Lorenzo, Edoardo, and bar staff Joan (John). The rooms are beautifully maintained and luxurious. The breakfast blew me away with a huge variety of delicious options. The service is outstanding, with staff like Sarah truly caring for guests. An unforgettable, exhilarating stay!

Cons:

Nothing negative to say.

2026-01-31 via Nuitee
A
Annalisa couple it
8
2026-01-31 via Nuitee
I
Ilias extended_group gr
7
Great choice if your priority is location.
Pros:

Location could not be better. Literally at the heart of the city’s historic centre. The rooms where really nice, modern with all necessities. Really nice breakfast. The rooms were very quiet.

Cons:

Hot water in the shower came after leaving it running for like 5 minutes! Also, there were issues with the elevators and we were situated on the 4rth floor. Not the boutique hotel vibe I was looking for.

2026-01-28 via Nuitee
L
Luanna family_with_children br
10
Perfeito.
Pros:

Quarto limpo e organizado. Café da manhã sensacional! Localização magnífica.

Cons:

Tudo perfeito,

2026-01-28 via Nuitee
L
Laura couple ch
10
2026-01-28 via Nuitee
P
Pasquale Salvatore family_with_children it
9
Pros:

Ottima

Cons:

Nulla

2026-01-26 via Nuitee