The Dolphin Hotel

Hotels
5.8 (1151 reviews)
14-15 Albert Square 14-15 Albert Square , Great Yarmouth , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Luggage storage
Express check-in/check-out
Non-smoking throughout
Physical distancing rules followed
Cashless payment available
Property cleaned by professional cleaning companies
CCTV outside property
24-hour security
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Review Highlights

Pros:
Friendly staff
Good price
Cons:
Cleanliness issues
Room quality problems

Categories

Cleanliness
3.19
Multiple reviews mention issues with mold, dampness, and an overall lack of cleanliness.
Service
8.66
Staff were often described as exceptional and very helpful.
Location
7.7
Positive remarks about the location being excellent and convenient.
Room Quality
4.15
Many rooms had various issues, including size complaints and equipment failures.
Amenities
5.18
Limited amenities such as no restaurant and inadequate toiletries.
Value for Money
7.14
Generally viewed as good value, but matched by the negative aspects of the stay.
Food and Beverage
5.69
Lack of food facilities mentioned, impacting overall satisfaction.
Overall Experience
4.66
Room for improvement based on various complaints noted in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:04

Property Description

Convenient Location
Situated in Great Yarmouth just 300 meters from the Pier Beach, The Dolphin Hotel offers a peaceful retreat with easy access to nearby attractions like BeWILDerwood and Norwich City Football Club.

Comfortable Accommodation
Guests can expect well-equipped rooms with modern amenities including a flat-screen TV, private bathroom, and cozy bedding. The hotel also provides free private parking and a lovely garden for relaxation.

Delicious Dining Options
Start your day with a satisfying buffet, continental, or Full English/Irish breakfast served daily at the hotel's restaurant. For other dining needs, there is also a bar available for guests to enjoy a relaxing drink.

Experience comfort and convenience at The Dolphin Hotel - book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

5.8
Based on 1151 reviews
Cleanliness: 3.19
Service: 8.66
Location: 7.7
Room Quality: 4.15
Amenities: 5.18
Value for Money: 7.14
Food and Beverage: 5.69
Overall Experience: 4.66
P
Patrick • family_with_children • gb
7
Budget hotel clean room
2026-05-23 • via Nuitee
A
atkin • solo_traveller • gb
8
Pros:

The room was massive. Lovely comfortable bed, best sleep had in a while. Bath was amazing. Had a balcony and sofa to sit on. Tea and coffee provided. Good bargain for the price. Staff carried all bags for us.

Cons:

Looks off putting from the front. Tired building that could.do with a paint of coat.

2026-05-23 • via Nuitee
N
Neil • solo_traveller • gb
1
Cons:

I was charged an extra £50 deposit that I never got back

2026-05-23 • via Nuitee
A
atkin • solo_traveller • gb
8
2026-05-23 • via Nuitee
F
Ferryst • solo_traveller • gb
7
Pros:

location, huge bed.an actual bath, very quiet for the money we paid.. value,value

Cons:

could do with a fridge ? especially when it's warm weather.. just so I could keep my lug worms cool 😂 so I can understand owner

2026-05-22 • via Nuitee
D
David • solo_traveller • gb
1
2026-05-22 • via Nuitee
J
John • solo_traveller • gb
1
2026-05-22 • via Nuitee
A
Ashley • solo_traveller • gb
10
Pros:

Good

Cons:

Good

2026-05-21 • via Nuitee
S
sian • couple • gb
2
Didn’t enjoy my stay here, probably won’t stay here again
Pros:

Location

Cons:

Shower didn’t work properly, bed was uncomfortable

2026-05-21 • via Nuitee
K
Kelly • solo_traveller • gb
1
Pros:

Nothing

Cons:

Lied about everything unsafe

2026-05-20 • via Nuitee
S
sam • solo_traveller • gb
8
Pros:

Cheap

2026-05-19 • via Nuitee
M
Matt • couple • gb
8
2026-05-19 • via Nuitee
P
Paul • solo_traveller • gb
8
Pros:

staff nice people

Cons:

bed was like a broken box

2026-05-18 • via Nuitee
J
jordan • couple • gb
10
2026-05-18 • via Nuitee
K
Kelly • solo_traveller • gb
7
Lovely chilled weekend getaway
Pros:

The hotel was in a great location, 2 minute walk to the beach, free parking all weekend. The room once we got the correct one what we booked was very spacious, had a nice big corner bath / shower. Lots of wardrobe and draws space.

Cons:

We had a king size bed, which was made up with 2 singles put together so we had the divide between the 2 of us which wasn't comfortable. Could also do with a bit thicker quilt as the room can feel cold even with the heating on as the ceilings are so high and the room is very big.

2026-05-17 • via Nuitee
A
Ashley • family_with_children • gb
7
2026-05-17 • via Nuitee
E
Eloise • couple • gb
1
2026-05-17 • via Nuitee
P
Penny • extended_group • gb
9
2026-05-17 • via Nuitee
L
lee • solo_traveller • gb
8
Dolphin hotel 1 night stay.
Pros:

Good location, very reasonable price. Room was clean,bed clean and comfortable. Tea and coffee facilities in room. Towels and toiletries supplied.

Cons:

Shower was hot but water pressure very low. Room was a little tired looking but for the price we paid can't complain. Didn't bother us but strong and continuous smell of cannabis so maybe not suitable for everyone. If you're looking for cheap, somewhere to put your head down accommodation it's fine. If you're after more than this you run the risk of being disappointed. It's really about managing realistic expectations.

2026-05-17 • via Nuitee
T
Tracy • solo_traveller • ie
1
Cheap rates, commensurate experience
Pros:

There was a kind gentleman on the desk, Yuself who helped us sort out the fact that our booking was cancelled (despite emailing to advise we would arrive a day late)
This was the only saving grace of the entire stay.

Cons:

Where do I start? The fact I was interviewed by police at night about the behaviour of very drunken neighbours? The behaviour of drunken neighbours? The cancellation of our booking before we arrived? The window that didn't shut? The overflowing bin in reception?

2026-05-16 • via Nuitee