ibis Sydney World Square

Hotels
•
ibis
7.5 (4610 reviews)
384 Pitt Street , Sydney , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Convenient setup
Cons:
Cleanliness issues
Noisy rooms
Small room sizes

Categories

Cleanliness
6.46
Several reviews highlighted cleanliness issues, including unpleasant smells and poor maintenance.
Service
8.43
The staff were described as friendly and helpful in multiple reviews.
Location
8.97
Most reviews praised the hotel for its excellent location in Sydney.
Room Quality
6.92
Rooms are described as small and lacking effective air conditioning.
Amenities
6.95
Amenities were generally acceptable but there were some complaints about missing features.
Value for Money
7.41
The pricing is considered fair for the location, although some felt the quality did not meet expectations.
Food and Beverage
7.46
Breakfast was mentioned positively; however, no major dining facilities were noted.
Overall Experience
7.43
Overall, a satisfactory experience with decent pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:17

Property Description

Convenient Location in Sydney CBD

Located in the heart of Sydney CBD, ibis Sydney World Square offers a prime location next to the World Square Centre. Just a short walk from Central Station and Hyde Park, this hotel provides easy access to key attractions such as the Queen Victoria Building for shopping enthusiasts.

Comfortable Rooms and Amenities

The air-conditioned rooms at ibis Sydney World Square feature modern amenities including free WiFi and flat-screen TVs. Guests can enjoy the convenience of a fitness centre, on-site restaurant, and bar. Each soundproofed room comes with en suite bathrooms, a small refrigerator, and tea/coffee making facilities.

Dining and Entertainment Options

Start your day with an extensive buffet breakfast at iBistro, set in a room adorned with Aboriginal art. Unwind with a drink at the iBar or opt for 24/7 room service. Additionally, the hotel's proximity to various bars and restaurants offers guests a range of dining choices.

Book your stay at ibis Sydney World Square for a memorable experience in the heart of Sydney CBD.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note that this property requires an AUD 50 credit card pre-authorisation or cash deposit upon check in to cover any incidental charges.

Please note that public parking is available at a nearby location for AUD 65 per day. It is limited to 1 entry and 1 exit only per day. If you are arriving by car, please contact Ibis Sydney World Square for more information, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs AUD 55 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 4610 reviews
Cleanliness: 6.46
Service: 8.43
Location: 8.97
Room Quality: 6.92
Amenities: 6.95
Value for Money: 7.41
Food and Beverage: 7.46
Overall Experience: 7.43
D
Daphne • couple • au
10
A great place for a short stay in Sydney
Pros:

Location was great for both the train & tram as well as the shops.

Cons:

No all goods great place for a short stay in Sydney

2026-06-06 • via Nuitee
V
Victoria • couple • au
10
2026-06-06 • via Nuitee
R
Rosemary • solo_traveller • au
10
Pros:

Friendly warm welcome and excellent position to all we needed. Clean and comfortable.

2026-06-06 • via Nuitee
N
Nguyen • couple • ch
9
Pros:

L emplacement

Cons:

La qualité des lits

2026-06-06 • via Nuitee
J
Julie • solo_traveller • au
9
Really enjoyed the staff and their work always being so positive and polite, as well as being close to great local attra
Pros:

Great location and brilliant staff who were friendly and very helpful

Cons:

My single bed was a mover- never mattress surfed onto the floor before but I’m okay. Bit of a struggle for this old girl getting up off the floor but now it’s a bit of a laughable memory

2026-06-06 • via Nuitee
D
Daniel • solo_traveller • au
7
Bin Chicken
Pros:

Conveniently located near public transportation and directly opposite retail establishments.

Cons:

The restroom facilities were rather compact, and the television remote control was inoperable. We recommend considering the implementation of smart televisions.

2026-06-05 • via Nuitee
M
Maryanne • family_with_children • ph
8
2026-06-04 • via Nuitee
S
Sima • extended_group • au
5
2026-06-03 • via Nuitee
L
Lee David • couple • gb
10
Pros:

Good stay

2026-06-03 • via Nuitee
M
Meredith • solo_traveller • au
9
Pros:

Location
Ease of use
Staff very responsive
One of the few.hotels which had the option of two queen/king beds

Cons:

There did not appear to be an extraction fan in the bathroom

It would have been good to have a toilet bush

2026-06-02 • via Nuitee
D
Deirdre • solo_traveller • ie
10
2026-06-02 • via Nuitee
Z
Zach • extended_group • nz
9
2026-06-02 • via Nuitee
B
Ben • couple • au
7
Acceptable for money paid
Pros:

Bed comfy and great value for money with the pre booked breakfast for $20

Cons:

Pillows way too hard

2026-06-02 • via Nuitee
W
Welman • solo_traveller • au
5
Hotel with good location and potential, let down by maintenance and housekeeping
Pros:

Well located. Good breakfast.

Cons:

Bathroom exhaust fan dusty and out of order.
Phone out of order.
Air conditioning dusty, and out of order.
Room dusty.
Emailed the hotel about these issues, but received no response

2026-06-02 • via Nuitee
S
Sylvia • couple • au
6
2026-06-01 • via Nuitee
J
Janelle • solo_traveller • au
8
Pros:

Clean and bed very comfortable.

Cons:

No onsite parking

2026-06-01 • via Nuitee
R
Ronder • extended_group • nz
9
Would certainly stay again.
Pros:

Good bed and room.Clean and comfy.
Great breakfast.
Good location for train,supermarket and shops.

Cons:

Lot of noise from the street.

2026-06-01 • via Nuitee
M
Marii • solo_traveller • au
10
Pros:

Clean and great location! Friendly staff would stay again

2026-06-01 • via Nuitee
S
Summer • solo_traveller • au
10
Pros:

Brilliant location value for money

Cons:

Everything was excellent

2026-06-01 • via Nuitee
K
Kaleeka • couple • au
9
Pros:

It was clean and the location was closer to everything

2026-06-01 • via Nuitee