ibis Sydney World Square

Hotels
•
ibis
7.5 (4921 reviews)
384 Pitt Street , Sydney , au
+61 2 9282 0000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Convenient setup
Cons:
Cleanliness issues
Noisy rooms
Small room sizes

Categories

Cleanliness
6.46
Several reviews highlighted cleanliness issues, including unpleasant smells and poor maintenance.
Service
8.43
The staff were described as friendly and helpful in multiple reviews.
Location
8.97
Most reviews praised the hotel for its excellent location in Sydney.
Room Quality
6.92
Rooms are described as small and lacking effective air conditioning.
Amenities
6.95
Amenities were generally acceptable but there were some complaints about missing features.
Value for Money
7.41
The pricing is considered fair for the location, although some felt the quality did not meet expectations.
Food and Beverage
7.46
Breakfast was mentioned positively; however, no major dining facilities were noted.
Overall Experience
7.43
Overall, a satisfactory experience with decent pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:17

Property Description

Convenient Location in Sydney CBD

Located in the heart of Sydney CBD, ibis Sydney World Square offers a prime location next to the World Square Centre. Just a short walk from Central Station and Hyde Park, this hotel provides easy access to key attractions such as the Queen Victoria Building for shopping enthusiasts.

Comfortable Rooms and Amenities

The air-conditioned rooms at ibis Sydney World Square feature modern amenities including free WiFi and flat-screen TVs. Guests can enjoy the convenience of a fitness centre, on-site restaurant, and bar. Each soundproofed room comes with en suite bathrooms, a small refrigerator, and tea/coffee making facilities.

Dining and Entertainment Options

Start your day with an extensive buffet breakfast at iBistro, set in a room adorned with Aboriginal art. Unwind with a drink at the iBar or opt for 24/7 room service. Additionally, the hotel's proximity to various bars and restaurants offers guests a range of dining choices.

Book your stay at ibis Sydney World Square for a memorable experience in the heart of Sydney CBD.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note that this property requires an AUD 50 credit card pre-authorisation or cash deposit upon check in to cover any incidental charges.

Please note that public parking is available at a nearby location for AUD 65 per day. It is limited to 1 entry and 1 exit only per day. If you are arriving by car, please contact Ibis Sydney World Square for more information, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

7.5
Based on 4921 reviews
Cleanliness: 6.46
Service: 8.43
Location: 8.97
Room Quality: 6.92
Amenities: 6.95
Value for Money: 7.41
Food and Beverage: 7.46
Overall Experience: 7.43
D
David • couple • au
5
2026-08-22 • via Nuitee
A
Adam • solo_traveller • au
8
2026-08-22 • via Nuitee
J
john • family_with_children • gb
4
Not good for a quiet stay. But staff were helpful.
Pros:

Helpful staff. Good location. Clean.

Cons:

1st floor room )106) with shared wall with disco in bar next door. SO LOUD!! Asked to move and were given lather room on floor 15 but that had an air conditioning into outside the window.
Not ideal.

2026-08-22 • via Nuitee
L
Laura • solo_traveller • au
8
Great location and comfortable
Pros:

Good location easy to find friendly staff and comfortable bed

Cons:

Bathroom was so small you almost had to angel yourself backwards to sit on the toilet

2026-08-22 • via Nuitee
S
Sharon Chia-Ying • extended_group • au
2
應該不會為了想省錢再去住，因為存放行李太臭了。
Pros:

Location

Cons:

髒跟吵，地下室好像有死老鼠，超臭。房間也沒掃乾淨。

2026-08-21 • via Nuitee
K
kerry • solo_traveller • nz
9
Pros:

Staff were helpful, hotel was central for shopping and sightseeing

Cons:

Nothing

2026-08-21 • via Nuitee
S
Sharon • solo_traveller • au
5
Great central location but...
Pros:

Great central location in CBD. Close to transport and shops. Beds were very comfortable.
Buffet breakfast was good with a variety of choices.

Cons:

Situated next to abandoned, graffiti ridden buildings with rubbish strewn around.No view from our room, justblank cement wall with rubbish bins.
Room was very small with bathroom door unable to open fully because it hit one of the beds.
TV remote didn't have volume control or on/off capacity.

2026-08-21 • via Nuitee
A
Alison • couple • au
9
Pros:

A very convenient location.

Cons:

The room was small. Breakfast was okay but the bacon wasn’t cooked.

2026-08-20 • via Nuitee
S
Sansan • solo_traveller • au
7
Pros:

Location

Cons:

There are no toothbrush & toothpaste

2026-08-20 • via Nuitee
F
Fonovic • solo_traveller • au
2
2026-08-20 • via Nuitee
A
Aubrey Marie • family_with_children • ph
7
2026-08-20 • via Nuitee
K
Kanako • solo_traveller • au
1
誰にも勧めたくないです。
Pros:

ショッピングセンターの目の前であること

Cons:

清掃が本当に残念でした。洗面台、洗面台の床、ベッド横の机に髪の毛が落ちていて、電子レンジは前の人の汚れがついていました。冷蔵庫もあまり冷えません。エアコンは21度から上下できず、寒くて何度も起きる羽目になりました。シャワールームは水漏れしており、外まで水浸しになりました。

2026-08-19 • via Nuitee
A
Andrew • solo_traveller • au
8
Pros:

Walking distance to anything you may need

2026-08-19 • via Nuitee
K
Kim • solo_traveller • au
10
I’ve stayed at this hotel 3 times and every time I’ve been welcomed with very happy and caring staff
Pros:

Very clean and tidy
Location is great

2026-08-19 • via Nuitee
J
Jo • couple • au
10
2026-08-19 • via Nuitee
M
Mujica • couple • cl
2
Una noche para olvidar
Pros:

Desayuno mediocre.

Cons:

Los ruidos en la noche son insoportables. Se escucha lo que hablan en las otras piezas. Se siente el
Olor a comida de las piezas del lado. El ruido del baño y hasta los ronquidos de las otras piezas. Pésima experiencia.

2026-08-18 • via Nuitee
R
Rafael • couple • br
10
2026-08-18 • via Nuitee
C
Crust • solo_traveller • au
10
Pros:

A problem with TV. They looked at it then moved us to another room. Staff were respectful and diligent in their dealings with us.

2026-08-17 • via Nuitee
P
Pam • solo_traveller • nz
6
Pros:

Convince to train and ferry and shops

Cons:

The banging and loud voices from the other side of the wall.

2026-08-17 • via Nuitee
S
Sorokina • solo_traveller • au
6
2026-08-17 • via Nuitee