ibis Sydney World Square

Hotels
•
ibis
7.5 (4122 reviews)
384 Pitt Street , Sydney , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Convenient setup
Cons:
Cleanliness issues
Noisy rooms
Small room sizes

Categories

Cleanliness
6.46
Several reviews highlighted cleanliness issues, including unpleasant smells and poor maintenance.
Service
8.43
The staff were described as friendly and helpful in multiple reviews.
Location
8.97
Most reviews praised the hotel for its excellent location in Sydney.
Room Quality
6.92
Rooms are described as small and lacking effective air conditioning.
Amenities
6.95
Amenities were generally acceptable but there were some complaints about missing features.
Value for Money
7.41
The pricing is considered fair for the location, although some felt the quality did not meet expectations.
Food and Beverage
7.46
Breakfast was mentioned positively; however, no major dining facilities were noted.
Overall Experience
7.43
Overall, a satisfactory experience with decent pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:17

Property Description

Convenient Location in Sydney CBD

Located in the heart of Sydney CBD, ibis Sydney World Square offers a prime location next to the World Square Centre. Just a short walk from Central Station and Hyde Park, this hotel provides easy access to key attractions such as the Queen Victoria Building for shopping enthusiasts.

Comfortable Rooms and Amenities

The air-conditioned rooms at ibis Sydney World Square feature modern amenities including free WiFi and flat-screen TVs. Guests can enjoy the convenience of a fitness centre, on-site restaurant, and bar. Each soundproofed room comes with en suite bathrooms, a small refrigerator, and tea/coffee making facilities.

Dining and Entertainment Options

Start your day with an extensive buffet breakfast at iBistro, set in a room adorned with Aboriginal art. Unwind with a drink at the iBar or opt for 24/7 room service. Additionally, the hotel's proximity to various bars and restaurants offers guests a range of dining choices.

Book your stay at ibis Sydney World Square for a memorable experience in the heart of Sydney CBD.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note that this property requires an AUD 50 credit card pre-authorization or cash deposit upon check in to cover any incidental charges.

Please note that public parking is available at a nearby location for AUD 55 per day. It is limited to 1 entry and 1 exit only per day. If you are arriving by car, please contact Ibis Sydney World Square for more information, using the contact details found on the booking confirmation.

Please be advised that the elevators at the ibis Sydney World Square are undergoing refurbishment from May to October 2024.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our facilities.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs AUD 55 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 4122 reviews
Cleanliness: 6.46
Service: 8.43
Location: 8.97
Room Quality: 6.92
Amenities: 6.95
Value for Money: 7.41
Food and Beverage: 7.46
Overall Experience: 7.43
Z
Zi • solo_traveller • au
8
Pros:

My room was very clean and tidy.

Cons:

The noise from neighbouring rooms woke me up during my sleep.

2026-03-14 • via Nuitee
J
James • solo_traveller • au
10
Great hotel lovely people
Pros:

Brilliant spot and great value very happy will stay again

2026-03-14 • via Nuitee
J
Jasmina • family_with_children • au
10
Pros:

Clean and great location

Cons:

Nothing

2026-03-14 • via Nuitee
K
Kenneth • couple • au
7
2026-03-14 • via Nuitee
C
Cynthia • family_with_children • au
8
Pros:

Close to everything! Great central location.
Good buffet breakfast.

Cons:

Very noisy, could hear people in next room! Banging, yelling and laughter in the early hours of the morning.

2026-03-14 • via Nuitee
E
Eden • couple • au
6
Just ok
Pros:

Location

Cons:

Old style

2026-03-14 • via Nuitee
P
Pavol • extended_group • sk
4
Pros:

Poloha bola dobra.

Cons:

Ranajky boli slabsie, kvalita nizka. Slabsi vyber. Ak ste tam 2-3 noci, prezijete, ak dlhsie tak sa je lepsie najest von. Klimatizacia v izbe musi byt pustena nonstop, inak je tam zly vzduch. A samozrejme ked ju pustite tak ide rovno na postele, neda sa to otocit, moc regulovat, katastrofa. Ibis je vseobecne slabsia kvalita a oto nie je vynimka...

2026-03-13 • via Nuitee
B
Bony • family_with_children • id
9
Great Stay
Pros:

Great Staff from front desk to housekeeping, JM the receptionist is very helpful
Location is strategic & very convenience for walking or publuc transportation

Cons:

No shower cap & slippers

2026-03-13 • via Nuitee
A
Ann • solo_traveller • au
4
Good location but would try another hotel next time
Pros:

The location was great I enjoyed being close to world square

Cons:

The air con in room didn’t work, questioned staff and they said they adjusted at there end but nothing changed. It had in one setting which was very low and axe a ticking noise! They advised could adjust settings but they couldn’t not be changed, I also was unable to open the shower door would only open quarter of way! If you’re bigger than average in size you will not be able to get into the shower this really was not ok! The shower was mouldy and quite gross
I could hear both sides of people staying with me basically word for word and the slamming of the doors was very annoying

On a positive note any staff I interacted with was very lovely, credits to them for their professionalism and courtesy

2026-03-12 • via Nuitee
A
Alan • family_with_children • gb
10
2026-03-12 • via Nuitee
A
Adrian • couple • au
5
Meh.
Pros:

Location.

Cons:

Things breaking every day. Like a crumbling castle.

Day 1 : Blind breaks down
Day 2 : Towel rack breaks down
Day 3 : Fridge breaks down
Day 4 : Replaced fridge breaks down (Food and drink is spoiled)

2026-03-12 • via Nuitee
C
Cockburn • couple • au
8
2026-03-12 • via Nuitee
W
Waseem • couple • au
4
2026-03-12 • via Nuitee
D
Di Giorgio • couple • au
6
2026-03-11 • via Nuitee
M
MONICA • couple • au
8
2026-03-11 • via Nuitee
F
Florence • solo_traveller • nc
7
Séjour satisfaisant
Pros:

Son emplacement

Cons:

La literie

2026-03-11 • via Nuitee
L
Leanne Bronwyn • extended_group • au
10
Will stay again.
Pros:

Central to main attractions. Clean . Comfy . Helpful staff. Cocktail happy hour was great. Beds very comfy . Breakfast was yummy . Heaps to choose from .

Cons:

Nothing

2026-03-10 • via Nuitee
S
Sandra • family_with_children • au
10
Great location and staff very helpful
Pros:

Location & staff excellent

2026-03-10 • via Nuitee
R
reza • family_with_children • au
7
2026-03-10 • via Nuitee
R
Rushidhar • family_with_children • in
10
2026-03-10 • via Nuitee