Homewood Suites by Hilton Agoura Hills

Hotels
•
Homewood Suites by Hilton
9 (477 reviews)
28901 Canwood Sreet , Agoura Hills , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.5
Multiple reviews noted unclean conditions, including unpleasant odors and concerns about cleanliness.
Service
10
Consistently highlighted positive interactions with staff, including their willingness to help and accommodating nature.
Location
9
Described as comfortable and convenient, though some noise concerns were mentioned.
Room Quality
8.5
Various mentions of spaciousness and comfort, with some minor complaints about noise.
Amenities
9.5
Guests enjoyed various amenities, including breakfast and clean facilities.
Value for Money
9
General sentiment suggests good value compared to the offering.
Food and Beverage
10
Breakfast received high praise for quality and preparation.
Overall Experience
9.5
Overall positive experiences with notable service, despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:33

Property Description

Luxurious Suites with Modern Amenities

This Agoura Hills hotel offers spacious suites with a well-equipped kitchenette, living area, and flat-screen TV. Enjoy the convenience of a full refrigerator, dishwasher, and stovetop in each suite, along with an iPod docking station and premium bath amenities.

Relaxing Indoor Pool and Fitness Center

Unwind at the indoor pool or maintain your workout routine at the on-site gym. Additionally, take advantage of the 24-hour business center for any work needs or explore the gift shop for souvenirs.

Complimentary Breakfast and Evening Reception

Start your day with a delicious hot breakfast featuring a variety of options. In the evenings, indulge in a free light meal and drinks at the evening reception. Perfect for a relaxing stay in Agoura Hills.

Book your stay at Agoura Hills Homewood Suites for a delightful and comfortable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 477 reviews
Cleanliness: 6.5
Service: 10
Location: 9
Room Quality: 8.5
Amenities: 9.5
Value for Money: 9
Food and Beverage: 10
Overall Experience: 9.5
D
deniseee2026 • Couples
10
Patty is an exceptional representative of a remarkable dining experience!
Pros:

The Continental Breakfast was amazing! Patty, kept the food items well stocked and her attention to detail was exceptional. She was friendly and quick to be helpful. The food items are grouped accordingly and easy to identify. The coffee is outstanding and the Coffee Station has clearly identified beverages and is available throughout the day and evening. Plenty of seating in the dining area with a variety of seating options: bench seating, regular height chairs and taller tables & chairs. Something for everyone. All in all, a delightful experience!

2026-04-16 • via Tripadvisor
J
John • couple • us
3
Probably wouldn't stay again.
Pros:

Breakfast was poor. Had little taste

Cons:

Hallways were dirty. Housekeeping staff did not respond to request for supplies. Toilettes flush poorly and are prone to clogging'

2026-04-12 • via Nuitee
R
Ramon • solo_traveller • us
5
Pros:

The area was great

Cons:

Breakfast was ok

2026-04-12 • via Nuitee
K
Kirkchelle • family_with_children • us
10
Great area, nice space, wonderful amenities.
Pros:

Great space for families.

Cons:

That only one staff was available during our check-in, however she was exceptionally helpful.

2026-04-03 • via Nuitee
C
Cucjen • couple • us
2
It looks nice from the outside, but the too many issues inside room.
Pros:

Rooms and grounds were clean.

Cons:

1. We had to move rooms 2x due to issues in each room. 2. A/C didn't work in both rooms 3. Overhead light in bedroom did not work. 4. TV in bedroom did not work. 5. Power block in bedroom did not work. Wifi did not work. Dresser had broken handle. Front desk assistant mgr blamed the issue on housekeeping having a bad day. He did not compensate for all of the issues.

2026-03-28 • via Nuitee
S
Scot • solo_traveller • us
8
2026-03-26 • via Nuitee
G
Gwendolyn • couple • us
10
Loved my stay here and will definitely book again when I’m in the area!
Pros:

It was clean, comfortable and decor fun
Loved that there was a Trader Joe’s right there and lots of dining places close by!

Cons:

Everything was great!

2026-03-19 • via Nuitee
L
Leslie • couple • us
5
Cons:

The living room tv did not work. On our first night we received a call late at night claiming we were making noise when we were already in bed. The second day our none of our key cards were working. We were not the only once’s with key card issues. Making line for a new one the gentleman in the front desk was rude. The location is nice but staff and facility not great.

2026-03-16 • via Nuitee
K
Kim • family_with_children • de
1
Pros:

The only positive part was that I was able to change the room later. This was the only good experience, thanks to the kindness of the receptionist. The manager during the day, however, was not helpful at all.

Cons:

The hotel has no proper invoicing policy. We booked the rooms via Booking.com, but the hotel refused to issue an invoice even though they have an agreement with Booking.com. I don’t recommend this hotel for people traveling for business. Totally unprofessional!

In addition, the room smelled very bad, and I could hear the noise from the highway extremely loudly, as if the window were open.

2026-03-16 • via Nuitee
K
Karla • couple • us
4
Won’t stay here again.
Pros:

I like the location, it was close to shopping centers and easy access to the freeway.

Cons:

The property is outdated and in need of remodeling. We had an issue with the toilet getting clogged at 1am. That’s the time we got to our room. Used it once and it clogged. They sent someone to unclog it and I felt really uncomfortable with it since we had this employer in our room for about 30 minutes trying to fix it. We finally moved rooms to another one and it was not clean. There was a used bandaid on the floor and the couches had stains. I don’t think we will stay here again. It’s a shame since the last time we stayed we loved it.

2026-03-16 • via Nuitee
K
kelvinwD2579RN • Solo travel
10
Excellent
Pros:

My experience here has been perfect with the assistance of Joanne at the front desk. She was excellent in providing hotel assistance for my stay here, very courteous with excellent follow through!

2026-03-09 • via Tripadvisor
E
E5750DAstevena • Business
10
Great Location
Pros:

Friendly staff and excellent location. Next door to Trader Joe’s, so convenient for buying groceries or small items, like water.

2026-03-09 • via Tripadvisor
R
Richard • family_with_children • us
10
2026-03-06 • via Nuitee
J
Joseph • couple • us
9
Pros:

Good, but typical.

Cons:

The building should be marked better. Finding the right building was a little difficult.

2026-03-05 • via Nuitee
C
Christine • family_with_children • us
1
This Hilton location made me hesitant to stay at a Hilton property in the future
Cons:

Dirty, smell was unpleasant, dated and worn facilities not up to standards of Hilton. Hot tub was broken with no apologies or attempts to fix.

2026-03-01 • via Nuitee
B
Brady • couple • us
1
Really disappointing.
Cons:

Check in took an hour, advertised onsite restaurant and there wasn’t one. Turned on heat in room and smelt like something was burning so couldn’t use it. Was on hold with front desk so long I had to walk down there. Couldn’t use wifi because they didnt fully check us in until late at night. And had I’d assume an employee walk in when door was closed all the way.

2026-02-23 • via Nuitee
R
richen2022 • Couples
10
Short & Sweet Experience
Pros:

Write short review check in was seamless and engaging. The breakfast menu could use a little more love but that’s not a huge concern for us. Jacuzzi was large and a great temperature. Every housekeeper you pass by including the maintenance was nothing but smiles

2026-02-14 • via Tripadvisor
P
Patricia • family_with_children • us
10
2026-02-11 • via Nuitee
E
Eddie • family_with_children • us
8
Pros:

Staff was great, room was great,nice big room.

Cons:

Construction going on in the room right next door the afternoon I arrived and in the morning before I checked out.

2026-02-09 • via Nuitee
A
averycZ2003IB • Family
10
Outstanding property and exceptional staff!
Pros:

⭐️⭐️⭐️⭐️⭐️
Outstanding Stay – Exceptional Staff & Immaculate Property
I had a wonderful stay at Homewood Suites and can’t say enough good things about the staff and the overall experience. Henry and Rudy truly stand out, they go above and beyond to make guests feel welcomed, cared for, and comfortable. Their professionalism and kindness made a big difference in my stay.
The rooms are exceptionally clean, and you can tell cleanliness is a top priority here. The head of the cleaning crew is absolutely amazing, and it shows in every detail, from the rooms to the common areas. The entire cleaning team, along with the handyman staff, deserves recognition for keeping the property in such great shape.
The pool is beautiful and very clean, which made it a relaxing place to spend time. I also really enjoyed the Wednesday evening get together, it was such a lovely touch and made the stay feel more personal and community oriented.
Breakfast was delicious, with a great variety, and the breakfast staff were hands down some of the most friendly and attentive I’ve encountered. They truly make mornings brighter.
From the cleaning crew to maintenance to front facing staff, this hotel runs smoothly because of the people who work here. I would absolutely stay here again and highly recommend this Homewood Suites to anyone looking for a clean, welcoming, and well run hotel. Thank you Rudy who is an exceptional customer service manager.
Thank you supervisor Henry who runs a tight ship and is an amazing supervisor and for are always taking good care of us!

2026-02-06 • via Tripadvisor