Hotel Esplanade

Hotels
7.3 (3135 reviews)
1, Boulevard Leblois , Strasbourg , fr

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
6.51
Several reviews mention cleanliness issues, highlighting a lack of proper cleaning and maintenance.
Service
7.98
Comments reflect helpful and friendly staff, although there are mentions of some negative interactions.
Location
9.02
Many reviews praise the hotel's convenient location near public transport and city attractions.
Room Quality
6.47
Multiple reviews indicate issues with room size and noise, impacting overall room quality.
Amenities
7.5
Basic amenities are mentioned, though some guests found them inadequate or lacking in modern quality.
Value for Money
7.46
Guests indicate fair pricing relative to the location, despite some complaints about room quality.
Food and Beverage
6.01
Negative sentiments surrounding breakfast quality and value, with remarks about overpriced options.
Overall Experience
7.48
General feedback is mixed but leans positive due to location and service, despite concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 04:23

Property Description

Convenient Location
Located in the university area of Strasbourg, Hotel Esplanade offers easy access to key attractions and transportation options. The nearby tramway station provides a convenient link to major landmarks and the airport.

Comfortable Accommodation
Experience a cozy stay in the hotel's contemporary and non-smoking rooms equipped with modern amenities such as LCD TVs and free WiFi. The private bathrooms and complimentary toiletries ensure a comfortable stay for guests.

Additional Services
Enjoy the convenience of on-site bicycle rental, complimentary breakfast buffet, and free public parking nearby. The hotel's attention to detail, from hairdryer availability to shuttle services, enhances the overall guest experience.

Experience comfort and convenience at Hotel Esplanade. Book your stay now for a memorable visit to Strasbourg.

Important information:

Please note that guests must inform the property of the number of children staying in the room at booking stage.

Please note that for any stay from 7 nights or more, cleaning in the room is included only once a week.

Please note that elevator access suits for manual wheelchair, not electric ones.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SXB

Location

Guest Reviews

7.3
Based on 3135 reviews
Cleanliness: 6.51
Service: 7.98
Location: 9.02
Room Quality: 6.47
Amenities: 7.5
Value for Money: 7.46
Food and Beverage: 6.01
Overall Experience: 7.48
P
PETIT solo_traveller fr
10
Merci de m’avoir changée de chambre c’est adorable
2026-08-29 via Nuitee
R
Rabie family_with_children us
1
In short, a terrible stay, dirty rooms, unacceptable hygiene, very poor facilities, and more than six room changes witho
Pros:

Location

Cons:

This was one of the worst hotel experiences we have ever had. The hotel is not clean, the facilities are in very poor condition, and the overall standard is unacceptable.

We had to change rooms more than six times, but unfortunately, every room we were given was either as bad as or worse than the previous one. The beds and bedding were extremely concerning, and we found what appeared to be fleas/bedbugs (puces) in the beds. This made it impossible to sleep comfortably and left us extremely worried about hygiene.

The bathrooms were also in very poor condition, with old and poorly maintained facilities. There was no fridge in the room, which is a serious inconvenience, especially for a family staying several days.

Despite repeatedly asking for a suitable and clean room, the situation was never properly resolved. Changing rooms six or more times should never be necessary in a hotel.

The pictures and description do not reflect the actual condition of the hotel. The level of cleanliness, maintenance and hygiene is far below an acceptable standard.

We strongly recommend that Booking.com and the hotel management take this situation seriously and inspect the rooms and bedding properly. Based on our experience, we cannot recommend this hotel to other travellers.

2026-08-29 via Nuitee
A
Arnaud solo_traveller fr
7
2026-08-29 via Nuitee
M
Mariya solo_traveller bg
9
Pros:

Местоположението е отлично. Персоналът е мил и отзивчив. Чистотата беше на ниво.

Cons:

Прозорците на стаята бяха на обща тераса. Не се чувствах достатъчно безопасно за сама жена.

2026-08-28 via Nuitee
S
Sylvie solo_traveller fr
8
2026-08-27 via Nuitee
C
Catherine solo_traveller fr
3
Cons:

Pas de clim ni ventilateur

2026-08-27 via Nuitee
S
Stefano solo_traveller it
7
Pros:

Posizione e costo

Cons:

Pulizia e letti

2026-08-27 via Nuitee
K
Kallsen solo_traveller de
1
2026-08-26 via Nuitee
C
CRISTINA extended_group it
8
Pros:

colazione buona letto comodo e posizione ottima vicino fermata tram per andare in centro.

2026-08-26 via Nuitee
D
Domenico solo_traveller it
8
Fattibile per un giorno
Pros:

Facilità di parcheggio,

Cons:

Camera e arredamento da rivedere

2026-08-26 via Nuitee
S
Severine solo_traveller fr
7
Pros:

L hôtel bien proche du centre ville.

Cons:

Le bruit du tram

2026-08-25 via Nuitee
M
MEC solo_traveller it
6
Pros:

Posizione comoda e la colazione

Cons:

Camera piccola. Dovrebbero fornire dei ventilatori

2026-08-24 via Nuitee
J
Jordy extended_group fr
1
Cons:

Chambre, niveau séparé salle de bain reste de la chambre, télé petite
Vraiment très mauvaise isolation sonore

2026-08-24 via Nuitee
Кaterina solo_traveller de
3
2026-08-24 via Nuitee
G
Guihéneuf Cécile couple fr
9
Pros:

L'accueil la gentillesse de l'ensemble du personnel la propreté

2026-08-24 via Nuitee
N
Noor solo_traveller fr
5
La chambre n'est pas comme les photos
Pros:

La chambre n'est pas comme les photos et elle n'est pas très propre.

2026-08-23 via Nuitee
S
Supriya Anant solo_traveller nl
6
Okay stay
Pros:

The location was good. Staff at reception was good. Provided us an early check in

Cons:

The room and facilities were not very great. There was no AC or fan in room. Though the reception provided a small fan on request.

2026-08-23 via Nuitee
G
Giusppe solo_traveller be
1
Cons:

Photo sur booking ne reflète pas la réalité.
Mauvais entretien vetuste délabré.
Sale et de la moisissures dans la douche qui ne correspond pas a leur photos du site booking
Aucun lit bébé fournis même avec la précision a la réservation. A se méfier

2026-08-22 via Nuitee
M
Muhamed extended_group ch
10
2026-08-22 via Nuitee
M
Martin couple de
8
2026-08-22 via Nuitee