Hilton Garden Inn Houston/Galleria Area

Hotels
•
Hilton Garden Inn
8.4 (1883 reviews)
3201 Sage Road , Houston , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location
Spacious rooms
Clean rooms
Friendly staff
Cons:
Rude staff
Poor breakfast quality
High parking fees
Bar not open

Categories

Cleanliness
8.4
Some reviews noted the rooms were clean but others indicated poor breakfast quality, affecting overall cleanliness perception.
Service
7.9
Multiple comments highlighted rude and unempathetic staff, indicating poor service quality.
Location
9.9
Reviewers consistently praised the convenient location of the hotel.
Room Quality
8.9
Spacious and clean rooms were mentioned positively, but some dissatisfaction regarding overall expectations was present.
Amenities
7.4
The bar's inconsistent opening hours and additional parking fees were negatively noted.
Value for Money
8.4
Comments indicated that breakfast pricing did not match the food quality, lowering perceived value.
Food and Beverage
6.9
Poor breakfast quality was noted across multiple reviews, leading to a low score in this category.
Overall Experience
9.4
Despite some issues, many guests felt their overall experience was good, especially citing comfort and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:42

Property Description

Convenient Location
Located near the Galleria Shopping Mall and various attractions, the Houston/Galleria Area Hilton Garden Inn offers easy access to entertainment and dining options.

Modern Amenities
Enjoy amenities such as in-room microwaves, refrigerators, and free high-speed internet access, ensuring a comfortable stay for all guests.

Local Attractions
Explore luxury shops, local restaurants, and corporate offices in the area, with major highways nearby for convenient travel to nearby points of interest.

Book now for a delightful stay at the Hilton Garden Inn Houston/Galleria Area.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 24 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 1883 reviews
Cleanliness: 8.4
Service: 7.9
Location: 9.9
Room Quality: 8.9
Amenities: 7.4
Value for Money: 8.4
Food and Beverage: 6.9
Overall Experience: 9.4
L
Lisandro • solo_traveller • ar
8
2026-02-14 • via Nuitee
A
Arjan • solo_traveller • nl
6
Prima hotel, wel wat aan de dure kant vergeleken met andere in de omgeving
Pros:

Locatie, typisch US hotel qua opzet verder, sober.

Cons:

Zwembad aan straat, gedateerd, niet uitnodigend, personeel wat stug en moeilijk te begrijpen, veel spreken wat gebrekkig engels

2026-02-13 • via Nuitee
L
Leonardo • solo_traveller • il
10
2026-02-10 • via Nuitee
S
Shachar • family_with_children • us
6
It was OK, I wouldn’t stay for more than one night at a place that didn’t make me feel wanted
Pros:

Location is good, but location is not everything. I can’t wrap my mind around why people who work there cannot be nicer.

Cons:

Very mediocre personal hospitality, not even a smile when checking in

2026-02-10 • via Nuitee
S
Serhii • solo_traveller • ua
10
2026-02-10 • via Nuitee
T
Tetiana • family_with_children • us
10
2026-02-09 • via Nuitee
Y
Yu-Kun • extended_group • tw
8
Pros:

位置相當方便。房間舒服。早餐還可以。停車位充足。員工友善。
The location is very convenient. The room is comfortable. The breakfast is decent. There is ample parking. The staff is friendly.

Cons:

停車費稍高一點。
Parking fees are slightly higher

2026-02-08 • via Nuitee
J
Johnathan • couple • us
9
2026-01-30 • via Nuitee
M
Mansoor • couple • us
8
2026-01-28 • via Nuitee
M
Maria de Lourdes • family_with_children • mx
10
Excelente ubicación y cuarto
Pros:

La ubicación, el tamaño del cuarto y baño,

Cons:

Todo me gusto

2026-01-25 • via Nuitee
Тетяна • couple • us
10
2026-01-20 • via Nuitee
V
Virginia • couple • us
8
Would have liked more lighting
Pros:

Standard but well cooked.

2026-01-20 • via Nuitee
I
Igor • solo_traveller • us
8
Pros:

Хороший завтрак

2026-01-20 • via Nuitee
Z
Zachary • couple • us
10
2026-01-20 • via Nuitee
R
Ross • solo_traveller • us
10
2026-01-19 • via Nuitee
L
laura • family_with_children • ar
10
Buen hotel, ambientes amplios y luminosos
Pros:

El desayuno. Y el personal. Tambien el estacionamiento muy cómodo y el gimnasio

Cons:

Todo estuvo bien

2026-01-19 • via Nuitee
G
Grace • couple • ke
6
Nice location
Pros:

Close to many amenities. Quiet and clean.

Cons:

Elevator was broken on Saturday morning we had to use stair case to get down from 4th floor. Elevator is also extremely slow when it worked later in the day after it was fixed. Parking is expensive.

2026-01-19 • via Nuitee
Y
Yuyu • family_with_children • us
9
Pros:

沒有免費早餐，但服務很親切，環境舒適

2026-01-19 • via Nuitee
M
Myong-Chul • solo_traveller • us
1
The service of front desk was really bad and unkind from the check in to check out.
2026-01-19 • via Nuitee
S
Samantha • couple • us
8
2026-01-19 • via Nuitee