Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Comfortable and clean rooms
Cons:
Service responsiveness
High breakfast pricing

Categories

Cleanliness
8.58
Rooms were generally clean, but some reviews noted that maintenance issues might suggest a need for more thorough cleaning.
Service
8.85
Mixed feedback; some guests reported insufficient responsiveness from staff, though overall service is decent for the hotel's tier.
Location
9.29
Top location near attractions, received positive remarks for its convenience and ambiance.
Room Quality
8.74
Rooms are well-designed and equipped, though some maintenance was noted as needed in reviews.
Amenities
8.67
Good amenities, but some were lacking or outdated.
Value for Money
8.43
Some inconsistency in perceived value; pricing on certain services like breakfast was criticized.
Food and Beverage
8.98
Breakfast options received high praise, although dinner prices were considered too high by some guests.
Overall Experience
8.85
Overall positive, with many guests returning despite some noted flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:28

Property Description

Unique 19th-Century Water Tower Hotel
Located in central Hamburg, the 4-star-superior Mövenpick Hotel offers a unique stay in a 19th-century water tower. The hotel features a stylish bar, gym, and air-conditioned rooms with flat-screen TVs and free WiFi.

Gourmet Dining and Relaxation
Indulge in Swiss, local, and international cuisine at the Mövenpick’s restaurant and terrace with park views. Unwind with a cocktail in the exclusive CAVE Bar. The hotel also boasts a grand brickwork lobby and an on-site sauna area with a relaxation room and spa showers.

Convenient Transport Links
Situated opposite Sternschanze Station, guests have easy access to underground and S-Bahn trains for seamless travel to Hamburg Trade Fair, Central Station, and the vibrant Reeperbahn.

Book your unique stay at Mövenpick Hotel Hamburg now for an unforgettable experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 30 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 7098 reviews
Cleanliness: 8.58
Service: 8.85
Location: 9.29
Room Quality: 8.74
Amenities: 8.67
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 8.85
C
Christine • couple • de
9
2026-02-14 • via Nuitee
R
Roland • couple • de
10
2026-02-14 • via Nuitee
M
Michael • solo_traveller • de
9
Top, komme immer wieder, war der 5. Aufenthalt innerhalb zweier Jahre
Pros:

Sauna

Frühstück

Lage

Gebäude

Cons:

Bleibt frei

2026-02-14 • via Nuitee
H
Heiko • couple • de
9
2026-02-13 • via Nuitee
D
Dr. Werner • family_with_children • de
8
Cons:

Keine Kosmetischen Artikel im Zimmer

2026-02-12 • via Nuitee
D
Dorit • couple • de
10
Pros:

Alles

2026-02-12 • via Nuitee
V
Volker • solo_traveller • dk
6
Cons:

Personal ab 23.30 und checkout .

2026-02-12 • via Nuitee
D
DiKoTec • solo_traveller • gr
9
Einladend und wohl fühlend
Pros:

Wellness

Cons:

a) Parkplätze zu klein, zu eng, zu teuer.
b) Auf dem Zimmer fehlen Espresso Tassen.

2026-02-12 • via Nuitee
F
Franz • solo_traveller • at
6
Gut für anspruchslose Gäste, die wenig Wert auf ihre Fitness legen
Cons:

Fitnessstudio besteht aus 5 Geräten - davon 2 außer Betrieb. Minibar ohne Inhalt - dafür war die Hotelbar wegen einer Veranstaltung gesperrt.

2026-02-11 • via Nuitee
G
Gudrun • couple • de
10
2026-02-11 • via Nuitee
M
Marcus • solo_traveller • de
9
2026-02-11 • via Nuitee
M
Mekras • couple • de
8
Pros:

Nice!

Cons:

Bed

2026-02-11 • via Nuitee
A
Andreas • couple • de
10
Unvergesslich
Pros:

Lage des Hotels, Lage des Zimmers (9. Stock, Stadtseite) an Silvester ein unvergessliches Erlebnis

Cons:

Alles war in Ordnung

2026-02-10 • via Nuitee
K
Kathrin • solo_traveller • de
9
Pros:

Wellness Bereich
Bett war gut

Cons:

Dusche war zunächst kalt und dann kochend, nicht regulierbar

2026-02-10 • via Nuitee
C
Carolin • couple • de
7
2026-02-10 • via Nuitee
M
Mandy • couple • de
10
2026-02-10 • via Nuitee
K
Kirsten • couple • de
8
2026-02-09 • via Nuitee
G
Gesa • couple • de
8
2026-02-09 • via Nuitee
C
Christian • couple • de
8
Angenehmes Hotel mit freundlichem Personal , jedoch ist noch Luft nach oben.
Pros:

Sehr freundlicher Empfang ! Bedienung und Essen im Restaurant war hervorragend und äußerst freundlich .

Cons:

Leider machte der Flur in der 3 Etage einen nicht allzu einladenden Eindruck , verschmutzte Türrahmen !

Leider fällt dieses sofort auf nachdem man aus dem Fahrstuhl heraus in richtig Zimmer geht.

2026-02-09 • via Nuitee
M
Martin • family_with_children • de
9
Toller Musical Besuch mit Klasse Hotel
Pros:

Ein super Frühstück! Das Schanzenviertel ist ebenso toll. Die S Bahn Station in unmittelbarerer Nähe zum Hotel hält einen mobil.

Cons:

Das die Angaben des Hotels zu den S Bahnen nicht aktuell ist!

2026-02-09 • via Nuitee