Grand Mercure Shanghai Century Park Hotel

Hotels
8 (117 reviews)
1199 Ying Chun Road Pudong , Shanghai , CN
86-21-51300000

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Facilities

Fitness facilities
Express check-out
Area shuttle (surcharge)
Health club
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Sauna
See all facilities

Review Highlights

Pros:
Good location (near metro, shopping, restaurants)
Attentive and helpful staff
Clean, spacious and comfortable rooms
Comfortable beds
Good/abundant breakfast
Good value for money
Cons:
Some facilities issues (pool out of service, minibar not working)
Limited breakfast variety reported by several guests
Maintenance/comfort concerns (carpet, A/C regulator, dark elevators)
Occasional cigarette smell in rooms/areas
Facilities and public areas described as bland or basic by some

Categories

Cleanliness
8.1
Overall reported as clean and well maintained (multiple mentions of very clean, spacious and bright rooms) though a few guests noted carpet issues and general maintenance spots.
Service
8.5
Staff frequently described as attentive, helpful and friendly (front desk, doorman, housekeeping praised); isolated comments about inattentive staff in some outlets.
Location
8.7
Consistently praised as strategically located near metro, malls, shopping, restaurants and markets; convenient for sightseeing and transport.
Room Quality
8.2
Rooms commonly described as large, comfortable with good beds and views; some guests reported maintenance issues (minibar, A/C regulator, carpet) and basic décor in places.
Amenities
7
Mixed to weak: several mentions of facilities being bland or basic, a pool reported out of service for repeat visits, minibar or elevator/lighting issues noted.
Value for Money
8
Frequently called good value or reasonably priced with a few comments that it felt a bit expensive; overall aligns with expected value for the stay reported.
Food and Beverage
7.5
Breakfast often praised as excellent and abundant by many guests, though multiple reports cite limited variety (cheeses, meats, greens) and some dissatisfaction with options.
Overall Experience
8
Generally positive stays with guests highlighting location, staff and comfortable rooms; a number of minor maintenance and amenity issues tempered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-30 13:54

Property Description

Luxurious Accommodation

Make yourself at home in one of the 362 elegantly designed guestrooms that offer modern amenities like complimentary Wi-Fi, cable programming, and well-stocked minibars. After a long day, unwind in your private bathroom featuring complimentary toiletries and a separate bathtub.

Recreational Facilities

Indulge in the hotel's recreational offerings including a health club, sauna, and a refreshing drink at the bar/lounge. For a culinary experience, dine at Infinity, one of the hotel's renowned restaurants, or opt for 24-hour room service for convenience.

Convenient Location

Centrally located in Shanghai with easy access to popular attractions like Shanghai Tower and The Bund, Grand Mercure Shanghai Century Park Hotel offers a strategic base for exploring the city. Don't miss out on the nearby Shanghai Disneyland© for an unforgettable experience.

Book your stay at Grand Mercure Shanghai Century Park Hotel for a luxurious and convenient Shanghai experience.

Important information:

* No pets and no service animals are allowed at this property.
* Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8
Based on 117 reviews
Cleanliness: 8.1
Service: 8.5
Location: 8.7
Room Quality: 8.2
Amenities: 7
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
M
Moegamad • solo_traveller • cn
10
Great!
Pros:

Had a great stay at Grand Mercure Shanghai Century Park! The hotel was beautiful, clean, and everything you'd expect from a 5-star stay. Big shoutout to Zhou at the front desk—he was brilliant. Super friendly and helpful, and he kindly upgraded our room for my wife's birthday, which was such a thoughtful gesture and made our stay even more special. The breakfast was great too, and the espresso from the coffee machine was honestly one of the best I've had at any hotel. I was hoping to use the swimming pool, but our stay was too short. We'll definitely be back and make the most of the pool facilities next time. Overall, a great stay!

2026-07-17 • via Nuitee
N
Norazlan • solo_traveller • my
10
Pros:

Location near to Halal restaurant

Cons:

Nothing

2026-07-16 • via Nuitee
G
GUILLAUME • extended_group • fr
9
2026-07-15 • via Nuitee
K
Karan • family_with_children • in
8
Comfortable stay
2026-07-15 • via Nuitee
B
Babu • solo_traveller • in
8
it was nice stay
Pros:

Room was good, i suggest to keep multi purpose pin for Mobile Chargers. breakfast was excellent.

2026-07-14 • via Nuitee
A
Abdumaruf • solo_traveller • uz
1
Cons:

Впрочем вкратце на ресепшене сняли деньги больше чем было договорено, объяснив это за дополнительную услуги если не используется то вернём деньги. В день отъезда сказали деньги замороженные после 14 дней поступят на счёт они отправят мне на карту. Я сомневался и потребовал инвойс и инвойс не могут распечатать что отправят мне на почту я им поверил. И после 14 дней не фига не поступили почта пустая нету инвойса и карта пустая ждёт денег из Китая . даже администрация сайта booking.com сказала что нечем не может помочь к сожалению. Так что будьте осторожны с китайцами особенно в этом гостинице

2026-07-10 • via Nuitee
M
Malgorzata • solo_traveller • be
6
Szkoda, że można palić w obiekcie, dla osób nie palących nie polecam.
Pros:

Duży pokój

Cons:

W pokoju i w korytarzu zapach papierosów.

2026-07-10 • via Nuitee
G
gabriel • couple • au
7
2026-07-10 • via Nuitee
J
Jaroslaw • family_with_children • ch
9
2026-07-09 • via Nuitee
W
Wilfred • solo_traveller • za
8
2026-07-09 • via Nuitee
怡均 • solo_traveller • tw
6
2026-07-04 • via Nuitee
E
Esat • solo_traveller • tr
7
2026-07-03 • via Nuitee
R
Richa Ranjan • solo_traveller • in
9
2026-06-29 • via Nuitee
N
Nedim Murat • couple • tr
9
2026-06-29 • via Nuitee
N
Norbert • couple • pl
10
Wyjazd udany
Pros:

Przestronne pokoje. Warto wziąć pokój z opcją wejścia do saloniku. Bardzo uczynna i miła obsługa. Dobre śniadania. 2,5 km do SNIEC.

Cons:

Trochę daleko od stacji metra.

2026-06-28 • via Nuitee
W
Wen Yan • extended_group • sg
9
Great business hotel at New Pudong area
Pros:

Location was great with nearby stores, eateries and supermarket. Rooms are clean with comfy beds. Staff were helpful.

Cons:

Can tell that some of the room furniture are pretty dated, maybe it is time for an upgrade. Pillows are too soft.

2026-06-25 • via Nuitee
K
Karla • extended_group • br
10
Amazing!
Pros:

Breakfast is amazing, and hotel is very good located

2026-06-24 • via Nuitee
A
Arife • solo_traveller • tr
8
2026-06-23 • via Nuitee
A
Alexander • solo_traveller • gb
7
2026-06-23 • via Nuitee
A
Ankur Khemraj • solo_traveller • in
10
Pros:

SERVICE
HOSPITALITY
BREAKFAST

Cons:

NA

2026-06-22 • via Nuitee