Motel One Hamburg-Altona

Hotels
8.4 (368 reviews)
Kieler Str. 171 , Hamburg , de

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Good location and amenities
Cons:
Breakfast limitations
Cleanliness issues in bathroom
Awkward location of dining area

Categories

Cleanliness
8.29
Generally clean and modern; however, some issues with mold in the bathroom were reported.
Service
9.26
Staff were consistently described as friendly and accommodating, especially during check-in.
Location
7.8
Some guests found the location a bit inconvenient, approximately 10 minutes to the nearest train station.
Room Quality
8.75
Rooms were noted as comfortable and clean with good furnishing.
Amenities
8.78
Amenities were generally good, but lack of fridge in rooms noted.
Value for Money
7.74
Breakfast was considered too expensive for the limited options provided.
Food and Beverage
7.79
Breakfast offerings were seen as unsatisfactory with limited choices.
Overall Experience
8.76
Positive overall experience but some noted specific areas of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:02

Property Description

Central Location and Modern Interiors
Located just 700 meters from Diebsteich S-Bahn Train Station, Motel One Hamburg offers contemporary interiors and free Wi-Fi. The air-conditioned rooms feature flat-screen TVs, work desks, and stylish bathrooms.

Stylish One Lounge Café
Enjoy a rich breakfast buffet and snacks at the chic One Lounge café, furnished with designer furniture. Sip on drinks indoors or head out to the terrace for a relaxing experience.

Convenient Transport Links
With Diebsteich Train Station nearby, explore Hamburg’s Harbour and the lively Reeperbahn easily. Osterstraße Metro Station is also close by, providing direct access to the Jungfernstieg shopping street.

Experience comfort and convenience at Motel One Hamburg - Altona. Book now for a memorable stay!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

8.4
Based on 368 reviews
Cleanliness: 8.29
Service: 9.26
Location: 7.8
Room Quality: 8.75
Amenities: 8.78
Value for Money: 7.74
Food and Beverage: 7.79
Overall Experience: 8.76
D
Dennis extended_group de
7
2026-02-14 via Nuitee
K
Katja solo_traveller de
10
Sehr gut
Pros:

Die moderne Ausstattung

Cons:

Parkmöglichkeit für großes Auto

2026-02-13 via Nuitee
M
Martin couple de
8
Pros:

Die Zimmer waren klein, aber völlig o.k. und für Hamburg sehr günstig.

Cons:

Die Zentralheizung für das ganze Haus ließ sich nicht regulieren, es war zu warm.
Teppichböden in den Zimmern sondern eigentlich nicht mehr zeitgemäß.

2026-02-13 via Nuitee
M
Marco solo_traveller de
9
2026-02-12 via Nuitee
T
Tim-Christopher solo_traveller de
7
2026-02-12 via Nuitee
K
Kathrin couple de
8
2026-02-12 via Nuitee
S
Susanne couple de
8
2026-02-11 via Nuitee
F
Frank couple de
9
2026-02-11 via Nuitee
P
Papp extended_group de
9
2026-02-09 via Nuitee
R
Ramm couple de
8
2026-02-09 via Nuitee
C
Celine couple de
8
2026-02-08 via Nuitee
U
Uwe couple ae
9
2026-01-31 via Nuitee
W
Welter couple de
10
2026-01-31 via Nuitee
M
Marc couple de
8
2026-01-30 via Nuitee
K
Katja solo_traveller de
9
Gutes Preis/Leistungsverhäktnis
Pros:

Gewohnt gutes Service u Austattung vom Motel One. Leider durfte ich diesmal nicht Frühstücken wg. einer OP früh.

Cons:

Ich persönlich hätte lieber Laminat oder Ähnliches, Teppich nimmt den Geruch etwas an. Aber das ist Jammern auf hohem Niveau.

2026-01-29 via Nuitee
G
Gino couple de
10
2026-01-29 via Nuitee
J
Jaime solo_traveller de
8
2026-01-29 via Nuitee
C
Carolin solo_traveller de
10
Pros:

Sehr freundliches Personal
Schöne, saubere Zimmer.

2026-01-29 via Nuitee
C
Christian solo_traveller de
8
2026-01-28 via Nuitee
D
Daniele couple de
8
2026-01-28 via Nuitee