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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Lift / Elevator
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Massage services
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Packed lunches
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Currency exchange
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Private check-in/check-out
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Concierge service
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Wheelchair accessible
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Kid meals
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Baby safety gates
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Lower bathroom sink
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Emergency cord in bathroom
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Supervised childcare/activities
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Stay with Exquisite Dining Options
The recently refurbished Shangri-La Eros New Delhi offers a luxurious stay with 5 dining options and an outdoor swimming pool. Enjoy stunning views of Lutyens Delhi from the well-designed rooms, equipped with bathtubs and some with DVD players.
Culinary Delights for Every Palate
Indulge in a culinary journey at the hotel's diverse restaurants. From authentic Yunnan, Cantonese, and Sichuan cuisine at Shang Palace to Italian delights at Sorrento, there's something for everyone. Experience a world of flavors at Tamra and savor Indian street food at Mister Chai. End your day with signature cocktails at Grappa.
Relaxation and Wellness Amenities
Unwind at the Chi Spa, stay active at the Fitness Centre, and take a dip in the outdoor pool. With India Gate and Jantar Mantar nearby, Shangri-La Eros New Delhi is the perfect choice for your stay.
Book now for an unforgettable experience at Shangri-La Eros New Delhi!
Shangri-La Eros New Delhi Undergoing a Makeover of Selected Facilities Starting July 1st, 2024. During this period Chi The Spa, swimming pool, fitness center and the event spaces will not be operational. Our dedicated colleagues at Shangri-La will continue to extend our signature heartfelt hospitality to guests and local diners. We apologize for any inconvenience this may cause and thank you for your understanding as we undertake this important milestone.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible on site (reservation is needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People no matter the age stay for Rs. 1,500 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
We had our event in the ballrooms at the Shangri la on Sunday, 24th May. The hotel is beautiful and their service is always impeccable. I would specially like to thank their ballroom service staff including Mr Anup, Manish Rajput, Sudhir, Praveen, Zaid, Firoz, Sanjeev who made sure that all our needs were well taken care of and helped made our event a great success. We will surely continue to choose Shangri la for our events going forward as they always provide a great experience.
Manohar, Hardeep, Manoj and Vinod (Security) was great and dedicated with their work, provided their best and overall experience was great.....
Grateful to experience such refined hospitality during my business travel. Excellent service standards, beautifully maintained property, and a highly professional team. Experiences like these truly define luxury hospitality and inspire hospitality professionals like myself
The services, food and arrangements were very good and great experience.
Mr. Manish Rajput, Mr. Anup, Mr. Vikas, Mr. Parveen and Mr. Sanjeev were very helpful and cooperative.
Great support form the Shangri La Banquet team. Food is great goodd people great support . Special Thanks to Sudheer , Hemant , Sanjeev and Anoop, Prakash and Praveen.
I had a very wonderful experience every time I stay at shangrila eros new delhi the staff on 19th floor is excellent and very helpful through out our stay muskan on 19th floor always takes care of my family whenever we go their in happy hours kudos to her
best ambience of the lobby, Best hotel in Delhi with best restaurant.
I have clicked alot of photos,
Kanishka at lobby was very helpful
Very nice location
Staff
One of the best luxury hospitality experiences I’ve ever had at Shangri-La Delhi! From the moment I arrived, every staff member made me feel genuinely welcomed and cared for.
A huge thank you to Mr. Anubhav at the Front Desk Reception incredibly professional, polite, and always ready to help with a smile. His hospitality and positive attitude made the entire stay smooth and memorable.
Special appreciation to Mr. Manoj and MD Danish from the Wellness team for their exceptional service and care. Their dedication, calm nature, and attention to comfort created such a relaxing and refreshing experience. Truly outstanding service from both of them.
And a very special thanks to Anjali from the Club Lounge for her warmth, kindness, and top-class hospitality. She made the lounge experience feel elegant, personalized, and absolutely perfect.
However, I would also like to mention that the pool staff was quite rude and arrogant at times. I believe they need better guest-handling training, especially in situations by chance guests take pics selfie ‘just selfie’ not photos or anything then Staff should avoid speaking rudely in front of everyone, as it can make guests feel uncomfortable and affect the overall experience.
But overall everything was superb
Shangri-La Delhi truly knows how to deliver luxury with genuine care. The professionalism, warmth, and attention to detail by the entire team were beyond expectations. Can’t wait to visit again. Highly recommended!
Incredible experience and the staff are amazing!
Lovely staff the services are really amazing Sabia at the reception is really helpful
Manish Madhukar, Parveen, Vikas, Anup and Firoz. Excellent service. Available all the time. Always smiling.
The Shangri-la new delhi has been a great experience. My room on the 18th floor has a great view and is very comfortable. My favorite part is going up to the 19th floor to the horizon lounge. Everyone in Horizon is attentive and helpful whether it comes to drinks, snacks etc. Or when reservations are needed to the restaurants in the lobby. Their hospitality is top notch.
It was an wonderful Warm experience
..mr.manish Rajput was very good at serving the guests ..with utmost promptness and warmth .
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