The Swan Motel, Gillingham

Hotels
8.8 (1575 reviews)
Loddon Road , Beccles , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Excellent breakfast
Cons:
Some issues with room ventilation
Minor complaints about bathroom layout

Categories

Cleanliness
8.1
Overall sentiment was positive, but some comments on damp and mould in certain rooms.
Service
9.3
Staff were consistently described as friendly and efficient across multiple reviews.
Location
8.9
The property is in a quiet location, well-suited for visits.
Room Quality
8.6
Rooms were generally described as comfortable and well-decorated, with only minor issues.
Amenities
8.8
Ample parking and good facilities were noted, but some guests commented on the need for improvements.
Value for Money
8.9
Good value for the quality offered, particularly with breakfast included.
Food and Beverage
9.1
Breakfast was highlighted as excellent by multiple guests.
Overall Experience
8.7
Overall feeling was very positive, with many mentioning repeat visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:58

Property Description

Convenient Location
Located in the charming village of Gillingham, Swan Motel is just a short drive away from the coast and various attractions. Beccles Train Station is conveniently close, allowing for easy access to nearby towns.

Diverse Amenities
Swan Motel boasts a range of amenities including a restaurant, a pub with billiards and darts, free WiFi, and on-site parking. Guests can also relax in the garden or on the terrace, making it a perfect place to unwind after a day of activities.

Newly Refurbished Bar
Indulge in a variety of beverages at the newly refurbished bar, offering a selection of beers, wines, soft drinks, and ciders. The perfect spot to socialize and enjoy a drink in a cozy setting.

Experience comfort and convenience at Swan Motel. Book your stay now for a delightful getaway!

Important information:

Please note, breakfast can be provided for children of up to 8 years of age for GBP 4.00.

breakfast for children to be GBP 6.00Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NWI

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

Location

Guest Reviews

8.8
Based on 1575 reviews
Cleanliness: 8.1
Service: 9.3
Location: 8.9
Room Quality: 8.6
Amenities: 8.8
Value for Money: 8.9
Food and Beverage: 9.1
Overall Experience: 8.7
M
maureen couple gb
6
Ok but I wouldn’t recommend or go again
Pros:

The staff were very welcoming. The food was good and plentiful. The gardens were very pleasant

Cons:

The rooms
There was no ventilation except small windows. In the recent heatwave the rooms were too hot for any comfort.

2026-06-27 via Nuitee
W
Wendy couple gb
10
Great place to stay
Pros:

Lovely Cosy rooms

Cons:

Nothing

2026-06-26 via Nuitee
P
Pauline solo_traveller gb
10
Lovely motel with comfortable rooms
Pros:

King rooms very comfortable with good size TV and ensuite shower. Small bottles of shower gel and shampoo toiletries and hairdryer provided.
There's a kettle, coffee, tea, milk and bottled water and a tiny fridge.
Restaurant food is well cooked and hot. Plenty of choice.
The motel is dog friendly with a very convenient, fenced adjacent field to walk the dog.
The staff are very friendly and accommodating, nothing is too much trouble for them.
Location is ideal for Beccles, Southwold and Lowestoft.

Cons:

We loved everything about our stay.

2026-06-26 via Nuitee
D
Duncan couple gb
10
Great stay with lovely food
Pros:

Fantastic setting, really good food and room was clean, comfortable and quiet

2026-06-24 via Nuitee
M
Michael solo_traveller gb
10
Pros:

Relaxed pleasant atmosphere.

2026-06-21 via Nuitee
M
Matthew solo_traveller gb
10
Pros:

Super friendly and welcoming, lovely pub, comfortable rooms and superb breakfast.

2026-06-21 via Nuitee
F
Fiona solo_traveller gb
9
Fantastic nights stay
Pros:

Lovely motel, clean, comfortable, value for money... we really enjoyed our stay, great atmosphere...good vibes all around..

2026-06-20 via Nuitee
D
David couple gb
8
Cosy rooms in the grounds of a nice pub
Pros:

Handy for the coast and local attractions. In the grounds of a nice pub with great food.

Cons:

Some minor maintenance things like bulbs out, loose toilet seat. Very light early in the morning, so a blackout blind would have been appreciated.

2026-06-20 via Nuitee
K
Karen couple gb
10
2026-06-20 via Nuitee
C
Chris couple gb
10
Excellent choice of venue, remember to bring the appetite of a horse if you intend to eat there.
Pros:

The staff were friendly and helpful, the room was well appointed and very clean and the food was excellent

Cons:

That we did not have longer to stay there!

2026-06-19 via Nuitee
T
Trevor couple gb
9
2026-06-19 via Nuitee
E
Ellen Kay couple gb
9
My husband and I had a lovely stay at The Swan, a hidden gem in Gillingham, Suffolk.
Pros:

The Swan was easy to find, very convenient to Beccles and Lowestoft. The property is situated in a lovely setting and the staff are welcoming and friendly. Our room was clean and comfortable with a small ensuite bathroom - complete with shower. During our stay, we had some issues with our television. Jon was there in record time to fix the unit and made certain it was in good working order. We very much enjoyed our stay at The Swan.

2026-06-17 via Nuitee
K
Karen couple gb
10
Very clean. Very accommodating.
Pros:

Perfect. Very friendly staff. Nothing was too much trouble.

Cons:

Nothing. Would recommend to anyone.

2026-06-16 via Nuitee
K
Karen couple gb
10
Great stay. Would highly recommend.
Pros:

Well decorated and very clean. The staff were fabulous. The location is perfect for Beccles. Just a 5-10 min drive. We walked to the edge of Beccles (tow path) which took about 15-20 mins. A lovely marina with cafe and place to get ice cream.
The Motel are very accommodating and friendly. Pool and darts available. Small car boot on Saturday morning too. Sunday carvery was well worth it. Good overall was very good.

Cons:

The shower wasn't great but the owner was extremely accommodating and is sorting for future guests. Beds are very soft but amazingly comfortable.

2026-06-16 via Nuitee
S
Susan solo_traveller gb
10
Pros:

Helpful staff.
Lovely evening meal.

2026-06-16 via Nuitee
L
Liz solo_traveller gb
9
2026-06-15 via Nuitee
D
David solo_traveller gb
9
Pros:

Comfortable and roomy motel rooms

2026-06-14 via Nuitee
N
Nikki solo_traveller gb
6
Pros:

Location, quiet, room size, bathroom size, garden area.

2026-06-14 via Nuitee
C
Catherine couple gb
9
2026-06-13 via Nuitee
T
Terence couple gb
4
Arrived and was surprised at the property room was smaller as expected as it was listed as a kink ro
Pros:

Average breakfast

Cons:

Outlook very untidy

2026-06-12 via Nuitee