Hotel Plaza Opéra

Hotels
8.1 (533 reviews)
Via Nicolò Gallo 2 , Palermo , it

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Limited parking
Small breakfast area

Categories

Cleanliness
7.49
Room was modern, well equipped and clean with a very comfortable bed.
Service
8.96
The staff was friendly and very welcoming. The concierge, Sylvia, provided excellent recommendations and service.
Location
9
Great location, close to many of Palermo's sights and easy access to transportation.
Room Quality
7.95
Room had everything expected - decent shower; a kettle with tea & coffee; air conditioning; clean and well equipped.
Amenities
7.48
Amenities include a rooftop area and a breakfast room, though the breakfast space is small.
Value for Money
7.94
Good overall deal as part of travel arrangements, though some amenities are limited.
Food and Beverage
7.99
Breakfast on the rooftop is a highlight, but space is limited and the selection was average.
Overall Experience
7.96
Overall a pleasant stay with lovely staff and good amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 17:32

Property Description

Luxurious Accommodations
Hotel Plaza Opéra offers elegantly decorated rooms with parquet floors, flat-screen TVs, and unique artwork ranging from modern paintings to 18th-century French engravings. Some rooms even feature a relaxing spa bath for ultimate comfort.

Dining and Relaxation
Indulge in the hotel's bar and restaurant offering delicious local specialties and organic products for breakfast. Unwind in the cosy lounge bar or explore the vibrant dining scene in the heart of Palermo.

Convenient Location and Services
Situated in the heart of Palermo, the hotel is just a stone's throw away from the Politeama Theatre. Enjoy easy access to and from the airport with bus stops located nearby, or opt for a private transfer arranged by the attentive reception staff.

Experience luxury and convenience at Hotel Plaza Opéra. Book your stay now for a memorable experience.

Important information:

Please note parking is subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMO

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 12 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 533 reviews
Cleanliness: 7.49
Service: 8.96
Location: 9
Room Quality: 7.95
Amenities: 7.48
Value for Money: 7.94
Food and Beverage: 7.99
Overall Experience: 7.96
J
Joseph solo_traveller fr
9
2026-03-20 via Nuitee
R
RAFFAELE solo_traveller it
8
Pros:

In zona centrale, letti comodi e buona colazione.

2026-03-19 via Nuitee
P
paolo solo_traveller it
10
2026-03-18 via Nuitee
P
Polonca solo_traveller si
10
2026-03-18 via Nuitee
M
moreno solo_traveller it
7
2026-03-17 via Nuitee
A
Anastasiia couple us
6
2026-03-17 via Nuitee
C
corrado couple it
8
bello
Pros:

bel albergo, buona posizione, personale , buona colazione

Cons:

nulla

2026-03-16 via Nuitee
G
GIULIANA solo_traveller it
8
Pros:

La posizione strategica consente di poter raggiungere con estrema facilità i luoghi d'interesse, camere pulite con tutto il necessario. Area colazione su rooftop con vista Politeama (lateralmente)

Cons:

Insonorizzazione carente ed iniziò di rifacimento camere un po' presto al mattino. Mancanza dei kit in bagno (cotton fiocc e dischetti oramai in uso in tutte le strutture da 3 stelle in su) che ho dovuto richiedere espressamente e non presente nei giorni seguenti. Colazione.. si può dare di più.

2026-03-15 via Nuitee
E
Elisabeth solo_traveller at
10
Pros:

Lage des Hotels,sehr nettes Personal,gutes Frühstück

Cons:

In der Nacht war es auf der Strasse sehr laut.

2026-03-09 via Nuitee
E
Emiliano solo_traveller it
7
Pros:

struttura nuova e pulita, 500 metri dal centro storico
buona colazione, personale gentile

Cons:

La colazione viene servita per turni poiché il terrazzo dove si svolge non è molto grande, ma una mattina ho dovuto aspettare alcuni minuti che qualcuno terminasse per potermi sedere. Se si avessero i tempi stretti sarebbe un problema.

2026-03-09 via Nuitee
F
Fiona couple gb
8
We enjoyed our stay and would return
Pros:

Location was good and near the main places of interest. The staff were very welcoming, friendly and helpful. Comfortable bed and sheets were clean. The shower in the bathroom had a fair bit of mold around the bottom edges of the shower which had been there a long time which needed attention. A bit more attention to detail with the cleanliness would have been a good thing. For privacy purposes, and probably because there are flats directly opposite our room, the curtains are shut all day so some shutters would have been a good idea. The rooftop restaurant at night was excellent and the food was wonderful with a great view of Mount Pellegrino. It wasn't cheap but it was a nice treat.

Cons:

Just a bit more attention to detail with the cleaning would have been good. It's inevitable that showers develop mold over time but it did need attention.

2026-03-07 via Nuitee
V
Vincenzo family_with_children it
9
2026-03-03 via Nuitee
A
Anne couple fr
8
Pros:

Personnel aimable et serviable, chambre simple mais confortable

Cons:

Thé de piètre qualité, idem pour le pain

2026-03-02 via Nuitee
G
Gianluca solo_traveller it
9
2026-03-02 via Nuitee
S
Sandra couple it
10
Discrezione professionalità e solarità del personale
Pros:

Pulizia accoglienza colazione

Cons:

Nulla

2026-03-01 via Nuitee
C
csparpa family_with_children it
9
2026-03-01 via Nuitee
M
Maurice solo_traveller gb
7
2026-02-26 via Nuitee
M
maria solo_traveller es
9
Pros:

La tranquilidad de la habitación, el desayuno y las vistas de la terraza

2026-02-23 via Nuitee
A
Alessia solo_traveller it
8
2026-02-22 via Nuitee
G
georgina couple es
6
Bona estada, però crec que repetiria l’hotel.
Pros:

La situació és molt bona. El personal molt amable.

Cons:

La recepció poc còmode i sense bany, has d’anar al pis 8, embolic amb els ascensors, l’esmorzar al pis 8 prèvia reserva. El menjar molt bo, però poca varietat. No sembla un hotel de 4 estrelles. La habitació petita i sense llum.

2026-02-22 via Nuitee