Clarion Collection Carmel Oaks Inn

Hotels
Clarion
7.5 (359 reviews)
NE 5th and Mission St. , Carmel , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Express check-in/check-out
Fax/photocopying
Ironing service
Massage services
Non-smoking throughout
Private check-in/check-out
Concierge service
Outdoor furniture
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dirty rooms
Poor service

Categories

Cleanliness
6.89
Several reviews mentioned dirty rooms and maintenance issues.
Service
7.86
Some staff were friendly, but negative experiences reported regarding responsiveness.
Location
9.9
Positive comments about the great location and convenience.
Room Quality
6.85
Issues with small and dirty rooms reported. Some rooms not up to standards.
Amenities
7.88
Amenities were limited, but some positive feedback noted.
Value for Money
5.84
Expensive for the quality received, with complaints on several aspects.
Food and Beverage
6.89
Limited breakfast options and reports of unsatisfactory quality.
Overall Experience
7.86
Mixed experiences highlighted, some enjoying their stay while others faced serious issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:42

Property Description

Luxurious Stay in Carmel by the Sea

Convenient Location: The Clarion Collection hotel is ideally located near popular attractions such as Carmel Beach, Pebble Beach, Cannery Row restaurants, and the Monterey Bay Aquarium, offering guests easy access to the best of the area.

Complimentary Amenities: Start your day right with a complimentary continental breakfast basket delivered to your room each morning. Enjoy additional perks like free local calls and parking during your stay.

Business-Friendly Services: Business travelers can make use of free wireless high-speed Internet, complimentary newspapers, and access to copy and fax services, ensuring a productive stay.

Experience comfort and convenience at the Clarion Collection hotel. Book now for an unforgettable stay in Carmel by the Sea.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 359 reviews
Cleanliness: 6.89
Service: 7.86
Location: 9.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 5.84
Food and Beverage: 6.89
Overall Experience: 7.86
A
Anabel family_with_children us
8
Pros:

The room was super clean and comfortable. The cleaning staff was very helpful and friendly. The hotel was with in walking distance from the main st and different galleries and shops.

Cons:

I didn't like that I could hear my neighbors conversation and they weren't loud. The coffee was not good and I didn't find any breakfast.

2026-02-10 via Nuitee
H
Halley couple br
9
2026-01-27 via Nuitee
K
Karen couple us
9
Pros:

The property was nice and clean. It had a mini fridge, microwave and outdoor patio. It included parking. It was walking distance to downtown Carmel and to Carmel beach.
There was a deli and grocery shop walking distance as well.

2026-01-25 via Nuitee
R
Ronnie couple us
5
Average
Pros:

Breakfast was small but ok

Cons:

They charged us almost 3 weeks after our stay which is quite long!

2026-01-22 via Nuitee
D
DSA couple us
9
Great locations for walking into the shopping area
Pros:

It was an easy walk to restaurants, stores and a laundromat. The area was very lovely.

Cons:

The sliding door needed room darkening curtains. It has wooden louvers but I couldn't get them to block all of the light.

2026-01-22 via Nuitee
D
Danielle extended_group us
8
We really enjoyed our stay! It was a great price for the location. We were happy with our visit!
Pros:

The room was clean and comfortable. Spacious shower too. The breakfast was good (yogurt, fruit, granola bars, packaged muffin, cereal and milk), and we appreciated it being left for us the night before since we were leaving early in the morning. It was nice to have parking right below our door. Honestly, I was pretty skeptical about this place after reading the reviews when booking (I'm someone who usually tries to stay in 4 star hotels when I can and really values cleanliness and safety), but we were on a tight budget so we booked it hoped for the best. It completely exceeded my expectations!! We had no issues with the room. I also was a little freaked out about the "extra" charges after the stay, which I had read about online, which I believe were just for the deposit and another fee. However, after the visit, I just waited a day or two and the charges were refunded without me having to do anything. Everything I was worried about from reading other reviews was completely fine! Great stay overall!!

Cons:

The room did feel a little crammed and the desk with appliances felt like it was just kind of thrown together. Parking was hard to find at certain times of day, but we just parked on the street when it wasn't available. There was a big event going on in the town, so that made parking a little tricky, but it cleared up when it was over. It was a little noisy when people walked past our room, but that didn't happen very often, maybe twice. The staff weren't overly friendly, but they were helpful.

2026-01-20 via Nuitee
F
Fernando solo_traveller co
5
Solo para descansar
Pros:

Está en un lugar accesible

Cons:

Demasiado caro para lo que ofrece, la habitación olía muy mal y no tenía un desayuno real.

2026-01-20 via Nuitee
D
Didi family_with_children us
8
2026-01-19 via Nuitee
L
Larry couple us
9
Walking distance to everything in Carmel!
Pros:

A picnic basket with lots of food was delivered to our door each morning. Cereal, milk, fruit, sweet roll, yogurt & snack bar for each person! It was great!

Cons:

The heating and A/C unit was difficult to regulate because it didn't seem to match the temperature set. After the first day we had it figured.

2026-01-19 via Nuitee
J
Jamie couple us
5
2026-01-19 via Nuitee
M
Michael couple us
8
2026-01-19 via Nuitee
M
Mike couple us
7
Great location for a good hotel.
Pros:

The location is perfect. The room size and amenities were perfect for us. Nice pillows and bed. Great shower and water pressure. Front staff was nice.

Cons:

Our room was always very warm. We did not have the heater on at all. We had the ceiling fan on the whole time and the bathroom window opened the whole time. And when we were inside not sleeping, we opened the big window, but we couldn't leave that window open the whole time because there's no screen. The warmth in the room made it hard to sleep and be fully comfortable in. Also, the clock was an hour behind and I couldn't find a way to fix it.

2026-01-19 via Nuitee
A
Angela extended_group us
1
We didn't stay. We stayed at Carmel Mission Inn. It was beautiful, clean, uplifting, and cost less
Pros:

NOTHING! The room was ugly, old, dark, and depressing. We didn't stay because it was so awful. there were no cars in the parking lot. It was as though it had been abandoned. We asked for another room, but we weren't accommodated.

Cons:

The room had only one bed, but we had booked two beds.
There was no AC. One ceiling fan didn't work and the other one was weak.
The toilet was dirty.
There was no elevator and my cousin uses a cane.
it was like a Motel 6 or worse.

2026-01-19 via Nuitee
A
Ashley extended_group us
8
Cons:

The beds were hard and slightly uncomfortable

2026-01-11 via Nuitee
D
Diana couple us
10
Wonderful stay and great property. Would stay again!
Pros:

Very clean, great location, beautiful area and very cute property.

Cons:

Don’t accept dogs

2026-01-03 via Nuitee
G
Gary couple us
6
It was satisfactory but nothing special.
Pros:

Good location.

Cons:

Walls need better soundproofing. Bed was ok but not all that comfortable.

2026-01-02 via Nuitee
J
Janina couple de
8
Für Carmel gutes Preis-Leistungs-Verhältnis
Pros:

Tolle Lage
Parkplatz
Großes Zimmer
sehr freundliches Personal

Cons:

Das Frühstück war ok, jedoch hätte es abwechslungsreicher sein können, die Cornflakes waren enorm süß.

2025-12-31 via Nuitee
L
Lidia couple us
10
2025-12-27 via Nuitee
L
Leah couple us
10
Great place, and we had a very nice stay.
Pros:

Locations and cleanliness. Modern rooms.

Cons:

Front desk closed part of the morning

2025-12-26 via Nuitee
M
Marisol couple us
10
2025-12-22 via Nuitee