Clarion Collection Carmel Oaks Inn

Hotels
•
Clarion
7.5 (417 reviews)
NE 5th and Mission St. , Carmel By The Sea , US
+1 831-250-6000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Hiking
Fishing
Express check-in/check-out
Cycling
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dirty rooms
Poor service

Categories

Cleanliness
6.89
Several reviews mentioned dirty rooms and maintenance issues.
Service
7.86
Some staff were friendly, but negative experiences reported regarding responsiveness.
Location
9.9
Positive comments about the great location and convenience.
Room Quality
6.85
Issues with small and dirty rooms reported. Some rooms not up to standards.
Amenities
7.88
Amenities were limited, but some positive feedback noted.
Value for Money
5.84
Expensive for the quality received, with complaints on several aspects.
Food and Beverage
6.89
Limited breakfast options and reports of unsatisfactory quality.
Overall Experience
7.86
Mixed experiences highlighted, some enjoying their stay while others faced serious issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:42

Property Description

Luxurious Stay in Carmel by the Sea

Convenient Location: The Clarion Collection hotel is ideally located near popular attractions such as Carmel Beach, Pebble Beach, Cannery Row restaurants, and the Monterey Bay Aquarium, offering guests easy access to the best of the area.

Complimentary Amenities: Start your day right with a complimentary continental breakfast basket delivered to your room each morning. Enjoy additional perks like free local calls and parking during your stay.

Business-Friendly Services: Business travelers can make use of free wireless high-speed Internet, complimentary newspapers, and access to copy and fax services, ensuring a productive stay.

Experience comfort and convenience at the Clarion Collection hotel. Book now for an unforgettable stay in Carmel by the Sea.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRY

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 417 reviews
Cleanliness: 6.89
Service: 7.86
Location: 9.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 5.84
Food and Beverage: 6.89
Overall Experience: 7.86
M
Megan • family_with_children • us
7
Pros:

Location

Cons:

Tv remote didnt work, very old.

2026-10-15 • via Nuitee
B
Brenda • family_with_children • us
3
Terrible
Pros:

Location

Cons:

The key cards NOT working in our doors / constantly deactivated many times day and night ! Locked out waiting for staff to activate door keys 5 times over a 2 day stay UNBELIEVABLE

2026-10-12 • via Nuitee
N
Nancy Nicole • solo_traveller • us
1
Pros:

Room was nice

Cons:

The office manager was extremely rude and not helpful at all.

2026-10-08 • via Nuitee
T
Tim • couple • de
8
Cons:

Personal war unfreundlich.

2026-10-08 • via Nuitee
A
Arredondo • couple • us
10
2026-10-07 • via Nuitee
J
Judy • couple • us
3
Pros:

Hotel needs maintenance, towels worn, lobby a mish mash of furniture with broken juice machine in corner. Paid for parking as amenity

2026-10-07 • via Nuitee
I
Isabel • couple • us
1
I have never felt threatened in a hotel, I did here.
Pros:

It was walking distance to stores and restaurants. In a beautiful location

Cons:

No air conditioning, it was about 100^degrees. There was no parking. The person behind the desk was rude.

2026-10-07 • via Nuitee
A
Andrea • couple • gb
10
Beautiful place and nice staff
Pros:

The staff are really nice
Beautiful place
Good for money

Cons:

The room keycard demagnetizes too easily.

2026-09-18 • via Nuitee
T
Teresa • solo_traveller • us
5
Pros:

Close to Ocean Ave.

Cons:

The girl at the front desk was less than helpful. No greeting, no smile... didn't seem to want to be there. Our reservation stated breakfast was included. There was NO breakfast.

2026-09-17 • via Nuitee
T
Thomas • solo_traveller • us
10
2026-09-17 • via Nuitee
H
Hector • solo_traveller • us
8
Pros:

Location was walking distance to everything.

Cons:

Location of room was by the street. Coffee was terrible.

2026-09-16 • via Nuitee
M
mark • couple • us
9
Pros:

no breakfast, the room was very nice and clean

2026-09-12 • via Nuitee
C
Catherine • couple • us
7
Good location.
Pros:

Location

Cons:

Noisy neighbors upstairs LATE at night .
Staff not as friendly as we are accustome to in Carmel.
Manager informed me after checking in there is no smoking (I knew) and no drinking.
This was not mentioned when we booked this hotel.We did not drink,i just thought that was weird.Im almost 70 and on vacation ...REALLY . The card to the rm didn't work most of the time . not super happy with this one.

2026-09-09 • via Nuitee
M
Michael • solo_traveller • us
8
2026-09-08 • via Nuitee
D
Daisy • couple • us
10
Pros:

Excellent location

2026-09-06 • via Nuitee
D
Don • couple • us
6
2026-09-04 • via Nuitee
R
Robert • couple • us
6
Only okay. I would not recommend to others and I didn’t receive value for the cost.
Pros:

Location.

Cons:

Bed was not comfortable. Property was not particularly well maintained. No breakfast was provided; coffee and a granola bar are not acceptably considered breakfast. Room key was difficult and the second day the code was completely changed. No advance charges should have been added to my account in case of possible charges, of which there were none. My credit card is still waiting for a reversal. Desk clerk was very difficult to understand.

2026-08-30 • via Nuitee
P
Paulina • solo_traveller • pl
8
2026-08-26 • via Nuitee
O
Ostrich • solo_traveller • us
8
Clarion @ Carmel
Pros:

I liked the room.

Cons:

I wish the soaps were on the wall like many budget places have now. It's a waste to use so many plastic bottles nowadays.

2026-08-15 • via Nuitee
J
Jim • couple • us
9
Nice property in the heart of Carmel.
Pros:

Excellent location for our three nights in Carmel. Also, it had parking which was a big factor for us because we had an early flight out of Monterey.

Cons:

There was nothing not to like. Rooms were adequate. The housekeeper came by to see if we needed anything. Price was a little high for the room we had but you are paying for Carmel.

2026-08-10 • via Nuitee