Sheraton Fuerteventura Golf & Spa Resort

Heerlijk uitgebreid ontbijt. Uitstekende bedden, heerlijk comfortabel en mooi grote kamer

Highly recommended.
The hotel is close to the airport but is the last visited by the drop off coach.
You could get a taxi to save time but going by coach gives you a general layout of the town
We were given an upgrade which was very of the hotel.
If you wish to have a room with a terrace facing the sun you will have to contact the hotel and may be charged accordingly.
To say our room is huge is an understatement and even has a Jacuzzi.
What I love about this hotel is the attention to detail in every way.
There is a spa should you wish to partake and quite a lot of choice.
The restaurant offers a large selection of food options.
There are other restaurants in the hotel but booking is required.
Even though the hotel is in the flight path of planes landing I can honestly say that it didn’t bother me.
The staff are extremely friendly and helpful and always willing to help.

There are various pools so even the smallest children will be catered for.
There are outside amenities that you can use at cost in the local town

I stayed there via Jet 2 for 4 nights . It was a bit of bad start as we were not told that the hotel does not have drinks in half board package . The point was that we were not told and also they don’t give water even . Apart from that I can’t fault the hotel. It was great service specially libby at front desk. She is great and very helpful. Also was the chef at the restaurant who made sure my son who is peanut allergies was looked after . Thanks for the brownie. He was the happiest child . I could not have thanked Luke for that .
The rest of the hotel is the best and up to the standard
Will recommend that if you are booking by jet 2 check again on half board they Mis sold .

Great break in a lovely hotel. Some minor issues, but can’t complain about staff who were great and tried to make everything work. Very comfortable and well appointed rooms (although it did take days to get the TV finally fixed). Great and varied food at the buffet (staff work like trojans). Mini golf is useless. Nice spa, but shame not given a free day as part of the break. Fun, and different, activities made life fun (aqua fit on bikes! Yoga on floating pads! Proper cocktail making and drinking). Was my birthday and a singing waiter turned up at our room with cava and macroons (shame I was out running, but the thought was great). Used the El Faro restaurant as a very special anniversary and the whole experience was fantastic and ever so well cooked; highly recommended). Personally, not impressed with allowing dogs in the lobby, who bark to the live music, but that’s something others may happily accept. Great resort overall with wonderful beaches and a long promenade. There is also a shopping center almost next door, which has a supermarket so you can get water (shame not ubiquitously available throughout the hotel though, apart from some at the lobby).

The hotel is nice but hit and miss regarding a 5* check in was good, a welcoming cold drink on arrival.
The staff work hard, although I don't think there is a enough staff in the restaurant for breakfast, as we had to wait for eggs, there needs to be more staff on the egg station. The way the eggs were cooked wasn't good either, they were slimy on top. Many times the cups were dirty, and had to go around looking for a clean cup, expected a bit more for 5*
The room was large, beds and pillows comfortable. The bathroom was also large, the shower was good, but was a bid grubby around the glass of the shower.
Towels were fluffy, and changed every day. The hair drier was great.
The sun beds were OK, and the towels were good and large which covered most of the beds. Plenty of beds.
The gardens were stunning.
The restaurant on the pool side was very expensive.
On checkout, we checked the bill, and every time we ordered food or drinks there was a 1 euro charge for charity, so if you want a drink there's a charge and if you want a snack there's a charge, so be aware if you order daily there's a charge which can be quite expensive, but the guy on checkout
did say we didn't have to pay if we didn't want to. Couldn't say no really.

My stay at this hotel was extremely disappointing. I am writing this review not to be unfair, but to inform other travelers and to make it clear to the management that the current condition of this hotel is simply unacceptable.

The biggest problems are the very poor cleanliness, lack of management, and lack of proper supervision. Room cleaning is done only superficially; it often feels as though the floor is simply mopped while everything else is ignored. Used towels are left on the floor and not removed. The bed sheets, pillows, and blankets are not properly arranged and do not feel clean or refreshed. Even after housekeeping, the room does not feel truly clean, tidy, or ready for guests.

The issue is not only that the hotel is old. The real problem is that there seems to be no effective management overseeing the staff’s work. Guests should not have to repeatedly remind staff about the most basic and obvious things.

In my opinion, this hotel is not even at the level of a two-star hotel — not in terms of cleanliness, not in terms of service, and certainly not in terms of food quality. The quality of the food is far below expectations and nowhere near the standard a hotel should offer.

I have stayed in many hotels over the years, and rarely have I seen a place this weak in cleanliness, service, and food quality. For this reason, I do not recommend this hotel at all, and I strongly advise other travelers to think carefully before spending their money here.

I sincerely hope the management takes this review seriously, because without major improvements in cleanliness, food quality, organization, and supervision, this hotel does not meet even a basic acceptable standard.

Room was well equipped and comfortable. Plenty of sunbeds. Food quality, choice and presentation was excellent. Bar service was prompt, efficient, polite and friendly. Reception staff were efficient and knowledgeable.

Good location, friendly staff, great facilities with activities for children, large food selection. We loved everything.

Gorgeous hotel with lovely staff! Very clean and well looked after, kids club was great and breakfast was lovely aswell as the one Al a carte meal we had there, we loved sitting on the veranda for lunch or getting a takeaway pizza from there to take by the pool, The inflatables were great for the kids on the day that was on and micky mouse even made an appearance, very relaxed lovely holiday, situated on a gorgeous beach and short walk along to the spa shop for any essentials, we hired a car and our favourite restaurant was algo Mas which was a few minutes drive

Grosse, schöne Anlage, tolle Pools, sehr grosses Zimmer, super Frühstück, Nähe zum Flughafen.

Returned to this hotel after visiting around the same time last year. This is the first time I have ever gone back to the same hotel and I wasn't disappointed. Everything that was good last year was still good this year. The food (we were breakfast only) was plentiful and top quality. The staff were amazing, always cheerful and willing to help if required. A special mention to Aarron and the rest of the daytime entertainment team, they are the best!
The rooms are spacious and well appointed, previous comments have said the hotel is a bit 'tired' in certain areas, apparently it is closing down in October for refurbishment. We will definitely be returning when it re-opens.

This was our second time at the Sheraton, and we enjoyed every minute! Staff are so friendly and helpful
Aaron and all the entertainment team worked so hard, making all the activities so enjoyable. We joined in with yoga, fitness, aqua biking , shooting, tennis, and table tennis. There was so much to do that we didn't need to leave the resort much!
We were bed and breakfast only(choosing to eat meals out and about). Breakfasts were still delicious, everything you could possibly want to eat.
Evening entertainment was always fun, especially The Two of Us, who made it a party atmosphere.

Iam currently staying in this hotel. Good things first.
Great hotel
Great staff libby at front desk, everyone at restaurant and all the staff.
Great food.
My son has severe nut allergies and they are very careful with that aspect.
I can’t fault them at all .
Now the other side of coin, booked a package with jet 2 half board nd was told at check in t the hotel that no drinks allowed in the package. The worst part is that no water even.
This is very strange and I don’t think I can blame the hotel for it , as it was jet 2 that mis sold the package as they did not mention in their booking. If they had I would have not chosen this hotel for that reason.
I shall take this up with the jet 2 company, l thought they have taken my complaint but I’m sure they will do nothing with the complaint.
Th is. Lot agin the hotel for looking after us but maybe you can look into this part of your package, atleast water should be served free with meals .