Grand Hotel Oriente

Hotels
9 (1732 reviews)
Via Armando Diaz 44 , Naples , it

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Average food quality

Categories

Cleanliness
8.33
Some issues with cleanliness mentioned.
Service
9.8
Excellent service overall, staff was very attentive.
Location
9.34
Great location, close to main attractions.
Room Quality
9.29
The rooms were well-maintained and comfortable.
Amenities
8.82
Standard amenities for this hotel tier.
Value for Money
8.78
Good value for the overall experience.
Food and Beverage
8.33
Food was decent but could be improved.
Overall Experience
9.3
Overall a great stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:52

Property Description

Luxurious Accommodation
Grand Hotel Oriente in the heart of Naples offers spacious rooms with free Wi-Fi. The elegantly decorated rooms, some with panoramic views, ensure a comfortable stay.

Exquisite Dining Experience
Indulge in Mediterranean cuisine made with fresh local produce at the hotel's restaurant. Accompany your meals with regional wines for a complete dining experience.

Relaxation and Entertainment
Unwind in the lounge bar with live piano music and a selection of light refreshments. Perfect for unwinding after a day of exploring Naples.

Book your stay at Grand Hotel Oriente now for an unforgettable experience in Naples.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Bar is closed from 2026-03-15 until 2026-01-08

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 45 per day.

Location

Guest Reviews

9
Based on 1732 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.3
P
Philippe • couple • fr
9
Parfait
Pros:

Tout
Emplacement
Propreté
Petit déjeuner
Confort
Personnel

2026-03-28 • via Nuitee
A
Angelo • couple • it
9
Strategico per una visita da turista che vuole immergersi nella napoletanita
Pros:

Posizione perfetta, staff gentile e competente, terrazza colazione con vista spettacolare

Cons:

Camera dí dimensioni non eccessiva

2026-03-27 • via Nuitee
P
Pergher • couple • ch
9
Top Adresse!
2026-03-27 • via Nuitee
B
Barrie • couple • gb
10
Super hotel in a great location.
Pros:

Great location, clean, friendly staff. Really nicely appointed rooms. I think they have had a makeover since some reviews. Breakfast was great. Right next to Toledo Metro Station and via Toledo which is next to the Spanish Quarter where there are loads of tasty food options.

Cons:

There was no in room information (not even via the TV) and we had to return to reception to get the wifi code.
The tea and coffee wasn’t replenished and no complimentary water (or we assume not as it was in something described as a mini-bar and there were no prices)

2026-03-27 • via Nuitee
M
Michal • couple • pl
9
2026-03-26 • via Nuitee
O
Olga • couple • ru
9
2026-03-24 • via Nuitee
C
cristiano • couple • it
9
Ottimo
Pros:

Colazione posizione cortesia pulizia

Cons:

Il prezzo

2026-02-25 • via Nuitee
S
Sabrina • solo_traveller • it
8
2026-01-20 • via Nuitee
F
Forni Sonia • solo_traveller • it
10
2026-01-20 • via Nuitee
M
Marek • couple • sk
6
2026-01-19 • via Nuitee
M
Martin • couple • at
5
Cons:

Keine Restaurantempfehlung außer das eigene. Service in der Bar am Dach ausbaufähig, kein aktives Kümmern um Gäste, sogar zum Zahlen muss man Kellner suchen. Kurz nach 7 in der Früh Telefon: Ihr Fahrer wartet... dabei war 8 Uhr vereinbart... dann allerdings unkompliziert geändert. Um den Preis pro Nacht alles nicht akzeptabel.

2026-01-19 • via Nuitee
L
Leila • solo_traveller • us
6
Hotel was clean and convenient but the staff seemed discriminatory.
Pros:

The hotel room was clean and spacious. Close to the metro station.

Cons:

Some of the reception staff was off putting. I do not speak Italian but it was very clear they were talking about me. And my impression was it wasn’t positive.

2026-01-19 • via Nuitee
Z
Zachary • couple • us
8
Great location, value, staff, but a couple of hiccups makes it good overall. But recommended still.
Pros:

Great friendly staff and the breakfast was fantastic! The location can't be beat!

Cons:

We were on the 8th floor and we could hear the commotion as stuff was being set up on the 9th floor for the bar/breakfast area. Way too much noise from the moving tables. The bed was alright but we've slept on more comfortable beds elsewhere

2026-01-19 • via Nuitee
M
Monique • couple • be
8
Aangenaam verblijf
Pros:

Het ontbijt was prima!

Cons:

de douche

2026-01-19 • via Nuitee
M
Monica • extended_group • ch
8
2026-01-19 • via Nuitee
J
JAMES • couple • nz
10
ALL SATISFIED!
Pros:

EVERYTHING

Cons:

NOTHING

2026-01-19 • via Nuitee
N
nonX2453LW • Family
8
Professional and Customer Oriented
Pros:

I need to state up front that I have yet to stay here but I wrote to 6 hotels ( 4 and 5 star) in Naples concerning their air conditioning facilities in the summer (need A/C for health reasons) and they were the only hotel professional enough to answer me. I will be booking shortly.

2026-01-18 • via Tripadvisor
G
Gianni • extended_group • it
9
2026-01-09 • via Nuitee
M
marian • extended_group • ro
9
2026-01-07 • via Nuitee
M
marin • couple • ro
8
Pros:

Terasa de mic dejun,locația,curatenia

2026-01-07 • via Nuitee