Grand Hotel Oriente

Hotels
9 (1808 reviews)
Via Armando Diaz 44 , Naples , it

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Average food quality

Categories

Cleanliness
8.33
Some issues with cleanliness mentioned.
Service
9.8
Excellent service overall, staff was very attentive.
Location
9.34
Great location, close to main attractions.
Room Quality
9.29
The rooms were well-maintained and comfortable.
Amenities
8.82
Standard amenities for this hotel tier.
Value for Money
8.78
Good value for the overall experience.
Food and Beverage
8.33
Food was decent but could be improved.
Overall Experience
9.3
Overall a great stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:52

Property Description

Luxurious Accommodation
Grand Hotel Oriente in the heart of Naples offers spacious rooms with free Wi-Fi. The elegantly decorated rooms, some with panoramic views, ensure a comfortable stay.

Exquisite Dining Experience
Indulge in Mediterranean cuisine made with fresh local produce at the hotel's restaurant. Accompany your meals with regional wines for a complete dining experience.

Relaxation and Entertainment
Unwind in the lounge bar with live piano music and a selection of light refreshments. Perfect for unwinding after a day of exploring Naples.

Book your stay at Grand Hotel Oriente now for an unforgettable experience in Naples.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 45 per day.

Location

Guest Reviews

9
Based on 1808 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.3
E
Emma • solo_traveller • gb
8
Great location and comfy rooms
Pros:

Great location next to Toledo metro station. Very comfortable beds with nice air con rooms after heat of the day. Nice views from breakfast on terrace.

Cons:

I had misfortune of room above leaking water on day one and had to move room then had leak from above in new room. Think was unusual and fixed on day two but did add stress to stay. But given room key to shower elsewhere on day two after being moved rooms on day one. Just hopefully a misfortunate situation. Other than that would be nice to have powdered milk or milk sachets for coffee. And maybe make it clear if water is free or not in room as not clear.

2026-05-30 • via Nuitee
C
cristina • solo_traveller • es
9
Buen hotel
Pros:

Buena ubicación, desayuno y habitaciones amplias y limpias

2026-05-30 • via Nuitee
L
Lori • couple • us
10
Delightful property, respite of peace and luxury in a very busy city.
Pros:

Very well located, extremely clean, friendly English speaking staff that made us feel like family, convenient parking, newly renovated room with great air conditioning, comfortable bed with crisp sheets and very welcoming for our toddler with a lovely crib for him to sleep. The breakfast on the roof with views of the city was also delicious and very special. We couldn’t ask for more.

Cons:

Everything was perfect!

2026-05-29 • via Nuitee
R
RONIT • couple • il
10
Pros:

המלון שופץ מדהים עם נוף מדהים בקומה 9 גם לאפריטיבו וגם לארוחת הבוקר

Cons:

הכל מושלם

2026-05-29 • via Nuitee
B
Bistra • solo_traveller • de
10
2026-05-29 • via Nuitee
V
Valentina • couple • it
6
Discreto
Pros:

La posizione eccezionale e la terrazza in cui si fa la colazione bellissima e panoramica

Cons:

Il bagno veramente troppo piccolo e senza piani d’appoggio! La camera avrebbe bisogno di una piccola ristrutturazione! Trovo poca corrispondenza qualità prezzo!

2026-05-27 • via Nuitee
C
Christel • couple • ch
10
2026-05-26 • via Nuitee
A
alan • couple • gb
9
Excellent accommodation fantastic location
Pros:

Location is excellent, allowing easy access to ferries, shopping and restaurants. Breakfast was first class, continental plus. Breakfast is served on the roof terrace allowing spectacular views of the city and beyond.

Rooms are spacious, stylish and the bed was extremely comfortable.

Cons:

Would have liked some outside furniture for our balcony so we could have better enjoyed the

2026-05-26 • via Nuitee
N
NORBERT • solo_traveller • de
10
2026-05-24 • via Nuitee
L
Linda • couple • gb
9
Good quality hotel in a central location in Naples
Pros:

Central location - right next to Toledo underground station. 2 minute walk to via Toledo. Pleasantly calm and quiet, despite this central location.
The room was great - good size, had everything we needed

Cons:

Pillows were very hard - but we didn’t say anything, I’m sure the staff would have helped if we’d said something
Other than that, it was all good

2026-05-19 • via Nuitee
K
Konstantin • extended_group • bg
8
2026-05-19 • via Nuitee
A
ashokbhanage • Friends getaway
6
Centrally located decent place
Pros:

Very centrally located, Grand Hotel Oriente is a decent place. Reception personnel can be more efficient and transparent. Rooms are good, well appointed with useful titbits Washrooms are very nice. Restaurant is in the top floor opening into the terrace. Breakfast is just about adequate

2026-05-16 • via Tripadvisor
C
Claudia • couple • it
10
2026-05-14 • via Nuitee
F
Francois • solo_traveller • be
8
Pros:

Excellent bed.
Very quiet room on eight floor.

Cons:

Breakfast was average.
Quality of the food could be much better.

2026-05-14 • via Nuitee
F
Frank • couple • gb
9
The Grand Hotel Orient in Naples is a great choice
Pros:

Great staff, centrally located, very clean.

2026-05-13 • via Nuitee
R
Rouzios • couple • gr
9
Pros:

Location was great, room was a decent size & comfortable (pillows were not), breakfast options were somewhat limited.

2026-05-10 • via Nuitee
T
TZVI • solo_traveller • il
7
היה בסדר
2026-05-10 • via Nuitee
M
Michele • solo_traveller • it
9
Pros:

L’hotel è in un’ottima posizione, bello e moderno. Ben curato. Stanza pulita e ampia. Ottima l’accoglienza.
Bellissimi il bar e la sala colazione e ristorante al nono piano con vista sulla città, il golfo ed il Vesuvio… colazione con buoni prodotti.

Cons:

Il personale di sala per la colazione e anche a cena un po’ disorganizzato. Tempi lunghi e qualche imprecisione. Ma nulla che abbia rovinato l’esperienza.

2026-05-10 • via Nuitee
P
Philipp • couple • de
9
Sehr gutes Stadthotel
Pros:

Sehr gute Lage und perfekte Ruhe für Neapel. Sehr gute Betten. Neben der Metro!

Cons:

Das Bad hatte nur eine Badewanne, bei der der Ein- und Ausstieg nicht ungefährlich war (kein Handgriff).

2026-05-09 • via Nuitee
G
Gnel • couple • am
8
Perfect short stay with easy access to main sites
Pros:

Excellent location, meters below via Toledo and walking distance to main Napoli sites.

Cons:

Breakfast is very poor.

2026-05-09 • via Nuitee