Grand Hotel Oriente

Hotels
9 (1767 reviews)
Via Armando Diaz 44 , Naples , it

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Average food quality

Categories

Cleanliness
8.33
Some issues with cleanliness mentioned.
Service
9.8
Excellent service overall, staff was very attentive.
Location
9.34
Great location, close to main attractions.
Room Quality
9.29
The rooms were well-maintained and comfortable.
Amenities
8.82
Standard amenities for this hotel tier.
Value for Money
8.78
Good value for the overall experience.
Food and Beverage
8.33
Food was decent but could be improved.
Overall Experience
9.3
Overall a great stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:52

Property Description

Luxurious Accommodation
Grand Hotel Oriente in the heart of Naples offers spacious rooms with free Wi-Fi. The elegantly decorated rooms, some with panoramic views, ensure a comfortable stay.

Exquisite Dining Experience
Indulge in Mediterranean cuisine made with fresh local produce at the hotel's restaurant. Accompany your meals with regional wines for a complete dining experience.

Relaxation and Entertainment
Unwind in the lounge bar with live piano music and a selection of light refreshments. Perfect for unwinding after a day of exploring Naples.

Book your stay at Grand Hotel Oriente now for an unforgettable experience in Naples.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 45 per day.

Location

Guest Reviews

9
Based on 1767 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.3
A
ashokbhanage • Friends getaway
6
Centrally located decent place
Pros:

Very centrally located, Grand Hotel Oriente is a decent place. Reception personnel can be more efficient and transparent. Rooms are good, well appointed with useful titbits Washrooms are very nice. Restaurant is in the top floor opening into the terrace. Breakfast is just about adequate

2026-05-16 • via Tripadvisor
C
Claudia • couple • it
10
2026-05-14 • via Nuitee
F
Francois • solo_traveller • be
8
Pros:

Excellent bed.
Very quiet room on eight floor.

Cons:

Breakfast was average.
Quality of the food could be much better.

2026-05-14 • via Nuitee
F
Frank • couple • gb
9
The Grand Hotel Orient in Naples is a great choice
Pros:

Great staff, centrally located, very clean.

2026-05-13 • via Nuitee
T
TZVI • solo_traveller • il
7
היה בסדר
2026-05-10 • via Nuitee
M
Michele • solo_traveller • it
9
Pros:

L’hotel è in un’ottima posizione, bello e moderno. Ben curato. Stanza pulita e ampia. Ottima l’accoglienza.
Bellissimi il bar e la sala colazione e ristorante al nono piano con vista sulla città, il golfo ed il Vesuvio… colazione con buoni prodotti.

Cons:

Il personale di sala per la colazione e anche a cena un po’ disorganizzato. Tempi lunghi e qualche imprecisione. Ma nulla che abbia rovinato l’esperienza.

2026-05-10 • via Nuitee
R
Rouzios • couple • gr
9
Pros:

Location was great, room was a decent size & comfortable (pillows were not), breakfast options were somewhat limited.

2026-05-10 • via Nuitee
P
Philipp • couple • de
9
Sehr gutes Stadthotel
Pros:

Sehr gute Lage und perfekte Ruhe für Neapel. Sehr gute Betten. Neben der Metro!

Cons:

Das Bad hatte nur eine Badewanne, bei der der Ein- und Ausstieg nicht ungefährlich war (kein Handgriff).

2026-05-09 • via Nuitee
G
Gnel • couple • am
8
Perfect short stay with easy access to main sites
Pros:

Excellent location, meters below via Toledo and walking distance to main Napoli sites.

Cons:

Breakfast is very poor.

2026-05-09 • via Nuitee
S
Silvio • couple • de
9
2026-05-08 • via Nuitee
M
Massimiliano • couple • it
9
TUTTO PERFETTO
Pros:

TUTTO

Cons:

NIENTE

2026-05-08 • via Nuitee
V
VINCENT • couple • be
8
J'y reviens si un jour je retournais à Naples
Pros:

Nous avons apprécié de pouvoir faire le check in dès notre arrivée à 11h30 sans devoir attendre 15h.
L'accueil était sympa et la chambre était grande.
Le lit devait faire pas loin de 180 cm de LARGE. Ce qui n'est pas tjrs le cas...
Le positionnement de l'hôtel est tout simplement idéal. A 50 mètres du métro, station Toledo, qui vous emmène à la gare pour vos excursions vers Pompei, le Vesuve et cie.
Le port pour l'embarquement de toutes les lignes qui déservent les excursions vers les 3 îles est situé à 12 minutes à pieds.
Le funiculaire pour Vomero est à 8 minutes.
Vous êtes également en plein milieu d'une belle quantité de restaurants côtés à plus de 4,5 sur google.
Bref c'est vraiment le pied pour votre séjour.

Pour le petit déjeuner, la terrasse du dernier étage est très calme et vraiment très agréable.

Cons:

Pour leur buffet, c'est malheureusement tjrs un peu compliqué d'avoir de tout pour chaque matin. Il manque systématiquement qqch. Souvent les œufs brouillés, ou les mandarines, les bananes etc...
Néanmoins cela reste un buffet très correct.

2026-05-08 • via Nuitee
C
Cristian • couple • ro
10
2026-05-07 • via Nuitee
R
rosangela • couple • it
9
2026-05-06 • via Nuitee
R
Rubtsova • solo_traveller • de
10
Perfect hotel
Pros:

Perfect hotel in the middle of the city!

Cons:

Too loud fridge

2026-05-04 • via Nuitee
A
ANGELO • couple • it
8
2026-05-04 • via Nuitee
T
Timur • extended_group • uz
10
2026-05-04 • via Nuitee
I
Iulia • extended_group • md
6
2026-05-03 • via Nuitee
C
Carelli • solo_traveller • it
4
Pros:

La posizione è la terrazza

Cons:

Troppo caro per ciò che offre

2026-05-03 • via Nuitee
F
Francine • family_with_children • us
10
excellent; a beautiful hotel. i'd stay there again.
Pros:

breakfast was fabulous; and the elegant rooftop dining room was sublime. the room was beautifully appointed and the maid service was tops. every detail was excellent. BUT, a recommendation: in the shower, you need to install a tray for soap and other toiletries. i had to set bath materials on the shower floor. the staff was very attentive without being overbearing. they even prepared a snack bag for our departure to the airport.

Cons:

see aboce re: shower details.

2026-05-02 • via Nuitee