Hugo Hotel

Hotels
8.8 (970 reviews)
5, Tzar Samuil Str. , Varna City , bg
+359 52 609 809

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Clean rooms
Cozy atmosphere
Cons:
Cleaning issues in common areas
Breakfast variety limited
Parking charges not clearly mentioned

Categories

Cleanliness
8.34
Some reviews mentioned cleanliness issues, particularly with shared spaces and specific rooms.
Service
9.31
Generally positive mentions of the staff and service experience.
Location
9.35
Multiple reviews praised the hotel's convenient and central location.
Room Quality
8.8
Rooms were described as cozy and comfortable, though some issues were noted.
Amenities
8.83
Amenities met the needs of most guests, although some limitations were noted.
Value for Money
8.79
Overall value was deemed fair for the offerings compared to competitors.
Food and Beverage
7.84
Breakfast received mixed reviews, with improvements suggested.
Overall Experience
9.11
Most guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:51

Property Description

Prime Location
Hugo Hotel, nestled in the heart of the city center by the serene sea garden and a mere 300 meters from the beach, offers a perfect blend of convenience and tranquility.

Convenient Transfers and Accessibility
Situated just 8 km from the airport and 5 km from the central bus station, with transfer services available on request. Plus, with the bus stop for public transport only 100 meters away, exploring the city couldn't be easier.

Comfort and Service
Enjoy air-conditioned rooms with modern amenities like a flat-screen TV, cable channels, and complimentary Wi-Fi. Kickstart your day with a delicious breakfast buffet and rely on our 24-hour reception for a seamless stay.

Ready to experience the perfect stay in Varna? Book your room at Hugo Hotel now!

Important information:

Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VAR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for BGN 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs BGN 15 per day.

Location

Guest Reviews

8.8
Based on 970 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 9.11
D
Dominik • couple • hu
7
2026-08-08 • via Nuitee
J
Janka • family_with_children • sk
10
Sme velmi spokojní
Pros:

Ranajky boli super

Cons:

Vsetko bolo ok

2026-08-08 • via Nuitee
S
stoyan • couple • bg
10
Very nice hotel and very good staff!!! Perfect as always! I am coming every year
Pros:

I like everything! I come every year!

Cons:

Nothing

2026-08-08 • via Nuitee
N
Nick • couple • gb
8
Wonderful small hotel
Pros:

Modern small boutique hotel. Great location in Varna for beach and city centre. Room was good and staff friendly and helpful

Cons:

Ticked all our boxes

2026-08-08 • via Nuitee
D
Dragomir • family_with_children • bg
3
Cons:

Паяжини по стените, влизат в стаята, когато ни няма и не сме оставили табелката, много зле.

2026-08-07 • via Nuitee
E
Erika • family_with_children • si
9
I recommend this hotel.
Pros:

The hotel has an excellent location, just a short walk from the beach. There is a 24-hour convenience store and a restaurant right below the hotel. Our room was large and spacious. It would have been even better if the rooms had balconies.

The breakfast was delicious and offered a wide variety of choices. The staff were friendly and helpful. It is also very convenient that the hotel offers parking in a nearby garage, as finding a parking space on the street can be quite challenging.

Cons:

The bathroom is a bit dated, especially the shower, which could use some renovation. Because of the central location, it can be quite noisy at night, but that is not the hotel's fault.

2026-08-07 • via Nuitee
A
Aleksandar • solo_traveller • bg
8
2026-08-07 • via Nuitee
A
anne-sophie • solo_traveller • fr
9
Pros:

L'accueil est agréable, on peut déposer ses bagages avant l'heure de check in. La chambre est correcte, la literie agréable. On est prés du centre et de la plage mais très au calme.

2026-08-06 • via Nuitee
M
Malte • couple • dk
7
Ok and fair value
Pros:

Bed and bedding, location, parking garage 12eur/day.

Cons:

Could have had beach towels, even if it's technically a city hotel. Cleaning not the best.

2026-08-04 • via Nuitee
M
Marina • solo_traveller • de
6
2026-08-02 • via Nuitee
A
Axel • couple • de
9
2026-07-25 • via Nuitee
P
Petya • family_with_children • gb
10
Amazing!
Pros:

Amazing!Excellent hotel, great location very close to the beach,sea garden,nice local restaurant and high street!Great breakfast!Very friendly and helpful staff!Especially Madlen!She made our stay amazing and enjoyable!Thank you so much!
We definitely recommend this hotel and we will be back again!

Cons:

N/A

2026-07-24 • via Nuitee
O
Olexiy • solo_traveller • ch
10
Pros:

Perfect location just around the corner from the park and the central beach of Varna. Five minutes walk from several museums, swim center and multiple restaurants. Convenient rooms, very clean, friendly personnel. Great stop-over place for summer holiday trip. Parking is a bit cumbersome - need to find a spot along the narrow one-way streets.

2026-07-23 • via Nuitee
T
Tamara • couple • hu
9
2026-07-22 • via Nuitee
M
Marieke • couple • nl
1
Verschrikkelijk, boek dit nooit!
Pros:

De locatie van het hotel was top! En de vrouw achter de balie was zeer vriendelijk.

Cons:

Dit hotel was verschrikkelijk!!! Boek dit NOOIT!!!
Wij hebben 177!! Euro betaald voor een “budget” kamer voor 2 nachten. Ik vind dat persoonlijk niet echt budget - vriendelijk, maar goed.
Onze kamer (waar je je niet eens vrij in kon bewegen zo klein) bevond zich in de kelder, bij binnenkomst al meteen een vochtig lucht met vieze geur (waarschijnlijk door de schimmel..) Luchtkwaliteit in de kamer was zeer slecht, en kreeg je ook last van op de longen. Alles was zeer vochtig, het papier wat er lag, het bed, gewoon alles, waardoor we de koffers dicht hebben moeten laten omdat daarin anders alles vochtig zou worden.
Over het bed gesproken die lag ook verschrikkelijk. Daarnaast was de gehele kamer zeer on-hygiënisch, schimmel, badkamer niet goed schoon etc, etc. En het ergste was de geur in de kamer, die was zo sterk aanwezig dat ik er super misselijk van werd en ‘s nachts meerdere keren wakker van ben geworden. De kamer is luidruchtig. Ontbijt overgeslagen, ook niet aan te raden! Ik vind het zeer mensonterend dat je iemand zo’n kamer mag en kan aanbieden, het zou verboden moeten worden! Het is namelijk alles behalve goed voor je gezondheid en je kan er goed ziek van worden.

2026-07-21 • via Nuitee
A
Alain • couple • fr
9
2026-07-18 • via Nuitee
M
Miriana • family_with_children • bg
10
2026-07-15 • via Nuitee
N
Nadezhda • extended_group • bg
10
2026-07-14 • via Nuitee
E
Esra • couple • ca
9
The staff are very helpful and friendly. The rooms are clean and the location is excellent. I would especially like to t
2026-07-14 • via Nuitee
E
emmanuelle • couple • fr
9
Séjour agréable, hotel bien situé
Pros:

Tres bon séjour, le lit était confortable, petit dejeuner compris. Idéalement situé pour visiter Varna. Personnel très agréable.

2026-07-13 • via Nuitee