Hugo Hotel

Hotels
8.8 (1013 reviews)
5, Tzar Samuil Str. , Varna City , BG
+359 52 609 809

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Clean rooms
Cozy atmosphere
Cons:
Cleaning issues in common areas
Breakfast variety limited
Parking charges not clearly mentioned

Categories

Cleanliness
8.34
Some reviews mentioned cleanliness issues, particularly with shared spaces and specific rooms.
Service
9.31
Generally positive mentions of the staff and service experience.
Location
9.35
Multiple reviews praised the hotel's convenient and central location.
Room Quality
8.8
Rooms were described as cozy and comfortable, though some issues were noted.
Amenities
8.83
Amenities met the needs of most guests, although some limitations were noted.
Value for Money
8.79
Overall value was deemed fair for the offerings compared to competitors.
Food and Beverage
7.84
Breakfast received mixed reviews, with improvements suggested.
Overall Experience
9.11
Most guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:51

Property Description

Prime Location
Hugo Hotel, nestled in the heart of the city center by the serene sea garden and a mere 300 meters from the beach, offers a perfect blend of convenience and tranquility.

Convenient Transfers and Accessibility
Situated just 8 km from the airport and 5 km from the central bus station, with transfer services available on request. Plus, with the bus stop for public transport only 100 meters away, exploring the city couldn't be easier.

Comfort and Service
Enjoy air-conditioned rooms with modern amenities like a flat-screen TV, cable channels, and complimentary Wi-Fi. Kickstart your day with a delicious breakfast buffet and rely on our 24-hour reception for a seamless stay.

Ready to experience the perfect stay in Varna? Book your room at Hugo Hotel now!

Important information:

Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VAR

Location

Guest Reviews

8.8
Based on 1013 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 9.11
K
koçak • couple • tr
5
Bodrum kat oda
Pros:

Lokasyonu iyiydi

Cons:

Banyonyapınca su basıyordu

2026-10-29 • via Nuitee
R
renae • family_with_children • ca
8
Good location. room was comfy.
Pros:

Location was great, we were able to get to the beach and the main shopping area. they did have off site parking that was not horrible to get too.

Cons:

With all the single lane roads in Varna it was difficult to get to and drop off luggage in the middle of the day, you have to block traffic or carry your bags from the off site parking that is a block or two away.

2026-10-28 • via Nuitee
J
Jutta • family_with_children • de
9
Cons:

Kleiderschrank fehlte

2026-10-23 • via Nuitee
Z
ZHIQIANG • solo_traveller • hu
9
2026-10-22 • via Nuitee
Y
Yakov • solo_traveller • il
9
2026-10-19 • via Nuitee
J
Jakub • family_with_children • pl
8
2026-10-18 • via Nuitee
I
Igor • couple • ua
8
2026-10-16 • via Nuitee
N
Nolwenn • solo_traveller • fr
10
2026-10-11 • via Nuitee
A
Ajay • solo_traveller • gb
10
Excellent hotel. Will definitely be staying with you again on my next trip to Varna
Pros:

Good location. Spotlessly clean. Staff were very helpful. Comfy bed.

2026-10-10 • via Nuitee
R
Roswitha • solo_traveller • de
3
Pros:

Die Lage

Cons:

Nach Buchung und Bezahlung eines normalen Doppelzimmers nach den Fotos für 80 Euro die Nacht,ohne Frühstück im Oktober erhielt ich die Mitteilung, dass es sich um ein Budgetzimmer im halben Untergeschoss handelt und ich upgraden könnte. Bei dem Preis hatte ich nicht so etwas erwartet.
Das Zimmer 106 ist ein stinkendes, lautes Loch. Die Toilettentür (en Suite)lässt sich nur lose vorschieben(stinkt)der Hahn wackelte(wurde repariert),die Dusche ist in den unteren Fugen schon etwas verdreckt, die Lampen hatten Wackelkontakt ...
Gewählt hatte ich das Hotel aufgrund der guten Bewertungen. Das hinzu gebuchte Frühstück war auch nicht so toll.
Ich kann von diesem Budgetzimmer nur abraten

2026-10-08 • via Nuitee
J
Jànos • couple • hu
8
Pros:

A zuhanyzó alatt kifolyik a víz.Egy törölköző lett odatève hogy felszívja a vizet.Ezt szerintem lehetne orvosolni hogy ne a wc csèsze elè menjen ki a víz a zuhanyzó alól.

2026-09-16 • via Nuitee
M
Mavrodinov • couple • bg
8
2026-09-15 • via Nuitee
C
Cristina • family_with_children • ro
10
Superb
Pros:

Personalul foarte amabil, amplasat aproape de calea pietonala, parc si plaja.

Cons:

Nu are parcare. Parcare cu plata pe strada in functie de disponibilitate.

2026-09-14 • via Nuitee
A
Achim • solo_traveller • de
5
Pros:

Die Lage ist einzigartig, zwar in einer kleinen schäbigen Seitenstraße, aber sehr zentral. 100m bis zum großen schönen Stadtpark, 300m bis zum Meer und 300m zum lebhaften Boulevard!

Cons:

Die Duschen sind bereits seit Jahren eine Katastrophe. Nach jedem Duschvorgang, meistens zweimal täglich ( nach dem aufstehen und nach dem Strandtag), steht die komplette Dusche unter Wasser. Absoluter Konstruktionsfehler und defekte Dichtungen. Man erhält zwar stets neue frische Handtücher, das ist jedoch nicht der Sinn von Umweltbewusstsein! Über mehrere Tage kein WLAN Anschluss, und wenn, dann sehr schlecht!

2026-09-13 • via Nuitee
V
Victoria • family_with_children • ua
4
2026-09-12 • via Nuitee
P
Paweł • solo_traveller • pl
10
2026-09-08 • via Nuitee
I
ISRAEL • solo_traveller • il
10
2026-09-07 • via Nuitee
V
Valeriia • solo_traveller • ua
8
2026-09-06 • via Nuitee
C
Colin • couple • gb
7
2026-09-04 • via Nuitee
W
Wacek • solo_traveller • pl
10
2026-09-04 • via Nuitee