Hugo Hotel

Hotels
8.8 (890 reviews)
5, Tzar Samuil Str. , Varna City , bg

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Clean rooms
Cozy atmosphere
Cons:
Cleaning issues in common areas
Breakfast variety limited
Parking charges not clearly mentioned

Categories

Cleanliness
8.34
Some reviews mentioned cleanliness issues, particularly with shared spaces and specific rooms.
Service
9.31
Generally positive mentions of the staff and service experience.
Location
9.35
Multiple reviews praised the hotel's convenient and central location.
Room Quality
8.8
Rooms were described as cozy and comfortable, though some issues were noted.
Amenities
8.83
Amenities met the needs of most guests, although some limitations were noted.
Value for Money
8.79
Overall value was deemed fair for the offerings compared to competitors.
Food and Beverage
7.84
Breakfast received mixed reviews, with improvements suggested.
Overall Experience
9.11
Most guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:51

Property Description

Prime Location
Hugo Hotel, nestled in the heart of the city center by the serene sea garden and a mere 300 meters from the beach, offers a perfect blend of convenience and tranquility.

Convenient Transfers and Accessibility
Situated just 8 km from the airport and 5 km from the central bus station, with transfer services available on request. Plus, with the bus stop for public transport only 100 meters away, exploring the city couldn't be easier.

Comfort and Service
Enjoy air-conditioned rooms with modern amenities like a flat-screen TV, cable channels, and complimentary Wi-Fi. Kickstart your day with a delicious breakfast buffet and rely on our 24-hour reception for a seamless stay.

Ready to experience the perfect stay in Varna? Book your room at Hugo Hotel now!

Important information:

Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VAR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for BGN 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs BGN 15 per day.

Location

Guest Reviews

8.8
Based on 890 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 9.11
V
Veronika • family_with_children • bg
8
Pros:

Любезен персонал, размер на стаята, близостта на Морската градина и ароматното кафе.

Cons:

Липсваха ми чехли за еднократна употреба. Закуската беше семпла, но достатъчна.

2026-02-10 • via Nuitee
קרנאל • couple • il
10
היה קצר וקולע
Pros:

מיקם טוב איכפתיות מקום שקט וטוב קטן ונגיש עזרו לנו בכול מה שהיינו צריכים ממש מלון טוב עם צוות טוב
תודה על השירות שלכם

Cons:

אין

2026-01-29 • via Nuitee
S
Sergiy • solo_traveller • ua
9
2026-01-29 • via Nuitee
V
Vasil • extended_group • bg
8
2026-01-27 • via Nuitee
D
Daniel • family_with_children • pl
10
Byłem 5 dni i miałem non stop pogode ☀️, i bardzo blisko na plażę
Pros:

Lokalizacja

Cons:

Nic

2026-01-19 • via Nuitee
M
Mladen • solo_traveller • bg
10
2026-01-19 • via Nuitee
S
Sezen • family_with_children • tr
7
2026-01-19 • via Nuitee
Светла • family_with_children • bg
8
2026-01-19 • via Nuitee
Артем • couple • kz
10
2026-01-19 • via Nuitee
H
Hanna • solo_traveller • ua
10
2026-01-19 • via Nuitee
M
Mladen • couple • bg
10
2026-01-19 • via Nuitee
Мария • family_with_children • bg
10
2026-01-19 • via Nuitee
Астхик • couple • bg
9
Pros:

Всичко беше чудесно

Cons:

Паркинга. Това че е далеч от хотела

2026-01-17 • via Nuitee
H
hotel • family_with_children • tr
10
Pros:

Konum merkezi, oda geniş ve temizdi

2026-01-14 • via Nuitee
I
Ichaie • family_with_children • ro
10
2026-01-09 • via Nuitee
A
Antoaneta • family_with_children • bg
9
Хубав престой
Pros:

Удобно,чисто,добра локация!

Cons:

Нямам възражения

2026-01-05 • via Nuitee
L
Lucas • couple • fr
8
2026-01-02 • via Nuitee
P
Pavlína • couple • cz
10
2025-12-29 • via Nuitee
M
Mladen • couple • bg
9
convenient location, parking available, clean and has everything you need for a day or two.
Pros:

Good location

2025-12-29 • via Nuitee
R
Radina • couple • bg
10
2025-12-25 • via Nuitee