Hugo Hotel

Hotels
8.8 (970 reviews)
5, Tzar Samuil Str. , Varna City , bg

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Clean rooms
Cozy atmosphere
Cons:
Cleaning issues in common areas
Breakfast variety limited
Parking charges not clearly mentioned

Categories

Cleanliness
8.34
Some reviews mentioned cleanliness issues, particularly with shared spaces and specific rooms.
Service
9.31
Generally positive mentions of the staff and service experience.
Location
9.35
Multiple reviews praised the hotel's convenient and central location.
Room Quality
8.8
Rooms were described as cozy and comfortable, though some issues were noted.
Amenities
8.83
Amenities met the needs of most guests, although some limitations were noted.
Value for Money
8.79
Overall value was deemed fair for the offerings compared to competitors.
Food and Beverage
7.84
Breakfast received mixed reviews, with improvements suggested.
Overall Experience
9.11
Most guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:51

Property Description

Prime Location
Hugo Hotel, nestled in the heart of the city center by the serene sea garden and a mere 300 meters from the beach, offers a perfect blend of convenience and tranquility.

Convenient Transfers and Accessibility
Situated just 8 km from the airport and 5 km from the central bus station, with transfer services available on request. Plus, with the bus stop for public transport only 100 meters away, exploring the city couldn't be easier.

Comfort and Service
Enjoy air-conditioned rooms with modern amenities like a flat-screen TV, cable channels, and complimentary Wi-Fi. Kickstart your day with a delicious breakfast buffet and rely on our 24-hour reception for a seamless stay.

Ready to experience the perfect stay in Varna? Book your room at Hugo Hotel now!

Important information:

Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VAR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for BGN 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs BGN 15 per day.

Location

Guest Reviews

8.8
Based on 970 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 9.11
A
Alain • couple • fr
9
2026-07-18 • via Nuitee
M
Miriana • family_with_children • bg
10
2026-07-15 • via Nuitee
E
Esra • couple • ca
9
The staff are very helpful and friendly. The rooms are clean and the location is excellent. I would especially like to t
2026-07-14 • via Nuitee
N
Nadezhda • extended_group • bg
10
2026-07-14 • via Nuitee
E
emmanuelle • couple • fr
9
Séjour agréable, hotel bien situé
Pros:

Tres bon séjour, le lit était confortable, petit dejeuner compris. Idéalement situé pour visiter Varna. Personnel très agréable.

2026-07-13 • via Nuitee
L
Levente • couple • hu
9
2026-07-12 • via Nuitee
S
Sara • solo_traveller • fr
9
Très bon séjour
Pros:

Personnel très serviable et à l'écoute.
Très bon hotel, bien situé, et confortable.
Bons services dans le chambre et bon petit déjeuner

2026-07-11 • via Nuitee
H
Hristo • couple • bg
10
2026-07-11 • via Nuitee
J
Joerg • couple • de
10
2026-07-09 • via Nuitee
G
Gündüz • solo_traveller • tr
9
2026-07-09 • via Nuitee
A
Antonina • family_with_children • ua
10
Не фотографувала, бо немаю такої звички, на жаль.
Pros:

Гарний готель, не великий, але дуже зручний. Ми приїхали дуже пізно, але консʼєрж нас дочекався, в холодильнику був міні бар, якщо треба, але за додаткову плату, але чай, кава, вода були в номері безкоштовні.
Дуже сподобався сніданок, за це окрема подяка 🤗. Розташування готелю, зовсім не далеко від моря (потрібно пройти через парк), але нам потрібно було переночувати тут тільки одну добу, щоб заселитись в наші заброньовані апартаменти, бо ми виїхали на день раніше, щоб не загубити добу відпочинку стоячі в черзі на кордоні.
Готель рекомендую, він класний 🤩

Cons:

Все сподобалось 🫶

2026-07-08 • via Nuitee
Дарина • couple • bg
9
2026-07-06 • via Nuitee
M
Marchenko • family_with_children • ua
10
2026-07-04 • via Nuitee
F
Ferenc • solo_traveller • hu
10
Pros:

Csendes, jó helyen van a hotel. Közel a tengerhez 5 perc séta. A belváros 10 perc gyalog.

2026-07-04 • via Nuitee
S
Svetla • family_with_children • bg
10
2026-07-04 • via Nuitee
Y
Yusuf • solo_traveller • bg
10
Pros:

Location, staff

2026-07-03 • via Nuitee
P
Pasquale • family_with_children • it
10
Fantastica
Pros:

Ottima posizione vicino al mare.
Parcheggio.
Camera
Staff

2026-07-03 • via Nuitee
P
Petya • family_with_children • bg
10
2026-07-02 • via Nuitee
T
Taner • family_with_children • tr
10
2026-07-01 • via Nuitee
M
Michael • solo_traveller • de
9
Solides Hotel in zentraler Lage (zum Strand, zur Innenstadt) - sehr gutes Pres-Leistungs-Verhältnis
Pros:

Die Lage, ist einfach super, zentraler geht es einfach nicht:
4 Minuten zum feinen Sandstrand
2 Minuten in den Park (und der erstrckt sich über Kilometer entlang der Küste)
2 Minuten in die Fußgängerzone
2 Mini Märkte sind direkt um die Straßenecke

Ich hatte ein Einzelzimmer gebucht, es lag im Souterrain (hatte ich so in der Buchung nicht gesehen, will aber nicht ausschließen, dass es ausgewiesen war. Das Zimmer war relativ ruhig zur Rückseite gelegen. Mit Doppelbett war es snicht all zu geräumig, aber, da ich alleine unterwegs gewesen bin, war für mich alles ok.

Frühstück war für mich voll ok. Es gab Croissants. Toast, diverse Beläge, kleine Kucken, Aufschnitte, Käse, Joghurt... Für mich hat es für den Tag gereicht

Cons:

Das Zimmer war tatsächlich etwas klein, aber für ein paar Tage oder alleine alles kein Problem. Bei dem Wetter wollte man die Zeit sowieso eher am Strand, in der Stadt oder im Park verbringen.

2026-06-29 • via Nuitee