Zenitude Evian Les Terrasses du Lac, an Ascend Collection Hotel

Hotels
•
Ascend Collection
7.8 (3754 reviews)
8 bis Route de l'Horloge , Évian-les-Bains , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Noise from neighbors
Cleanliness issues
Outdated amenities

Categories

Cleanliness
6.55
Concerns about dust and unclean areas were mentioned.
Service
8.55
The friendliness and helpfulness of the staff were highlighted.
Location
9.05
Guests appreciated the perfect location and proximity to city amenities.
Room Quality
7.05
Room quality had mixed reviews; some mentioned comfort but also issues with noise.
Amenities
7.55
Some basic amenities were lacking, which affected the experience.
Value for Money
8.05
Generally good value given the location and overall experience.
Food and Beverage
7.55
Breakfast was good but could be improved.
Overall Experience
8.05
Overall experience was positive with several minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:30

Property Description

Panoramic Lake Views and Chalet-Style Apartments
Enjoy breathtaking lake views from Zenitude Hôtel-Résidences Les Terrasses du Lac, a charming property near Evian golf course. The chalet-style apartments with balconies offer a cozy retreat with modern amenities.

Fully Equipped Kitchens and Continental Breakfast
Indulge in the convenience of fully equipped kitchens in every apartment and start your day with a delicious continental breakfast featuring a variety of fresh options to fuel your adventures.

Convenient Location for Skiing and Water Activities
With ski resorts just a short drive away and the beach within walking distance, Zenitude offers the perfect location for both winter sports enthusiasts and summer beach lovers.

Book now to experience the ultimate blend of comfort and convenience at Zenitude Hôtel-Résidences Les Terrasses du Lac.

Important information:

for more 5 rooms booked or 12 people special conditions will apply.

Free outside parking.

Limited space paid underground parking: to be booked in advance.

Reception opening time: From Monday to Saturday : 7:15 - 12:30 and 13:30 - 20:30 - Sunday and Hollidays : 8:00 - 12:30 and 13:30 - 19h30

For stays of more than 2 nights, a quick clean is carried out with no change of sheets or towels. End-of-stay cleaning is included.
For stays of 7 to 29 nights, a weekly cleaning is included with a change of sheets and towels, as well as end-of-stay cleaning.

It is possible to arrive outside reception opening hours, simply contact the residence in advance.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Wed, Oct 1, 2025 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.8
Based on 3754 reviews
Cleanliness: 6.55
Service: 8.55
Location: 9.05
Room Quality: 7.05
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 8.05
C
cyril • family_with_children • fr
10
2026-04-17 • via Nuitee
M
Micheline • solo_traveller • fr
8
Pros:

Proximité de la ville. Des commerces. De ma famille.

Cons:

L'impossibilité de se garer après 17h.
Parking trop exigu. Et toujours occupé par des véhicules hors gabarit

2026-04-17 • via Nuitee
J
Jocelyn • couple • fr
10
2026-04-16 • via Nuitee
A
Audrey • family_with_children • fr
8
2026-04-16 • via Nuitee
K
Kateryna • family_with_children • gb
9
Pros:

Amazing view

2026-04-16 • via Nuitee
P
Patrick • couple • gb
5
Not the one for me!
Pros:

This property is a bit of a mixed bag. Not sure how to describe it. Good parking facilities. Not far from the town, but on the top of a hill, so if walking it can take some time to get there, especially on the way back. The apartment was very large, old looking but very well equipped. It appeared clean. Breakfast was good with a good selection of continental selection.

Cons:

The apartment was old and looks very tired. Pool was closed. Area outside the apartment was dirty and unkept.

2026-04-15 • via Nuitee
D
DUFOUR-JAILLET • solo_traveller • fr
10
Pros:

Tout !

2026-04-14 • via Nuitee
F
Fatou • solo_traveller • fr
9
2026-04-13 • via Nuitee
M
Marit • family_with_children • de
7
Gutes Preis- Leistungs- Verhältnis!
Pros:

Die Lage war toll, das Frühstück angemessen und das Personal sehr freundlich. Traumhafter Ausblick auf den Genfersee.

Cons:

Wohnungen sind alt, aber sauber.

2026-04-13 • via Nuitee
E
Emmanuelle • family_with_children • ch
8
2026-04-13 • via Nuitee
F
Felix • solo_traveller • ch
5
Pros:

Expérience moyenne idem accueil

2026-04-12 • via Nuitee
K
KATARZYNA • extended_group • fr
10
2026-04-12 • via Nuitee
C
Céline • solo_traveller • fr
7
Pros:

Résidence très bien située

Cons:

Les chambres seraient à rafraîchir ainsi que la salle de bain. Mobiler ancien, tâché, literie peu confortable. Appartement fonctionnel mais peu confortable

2026-04-12 • via Nuitee
A
Alice • solo_traveller • fr
4
Pros:

Studio vieilli et triste au possible. Mériterait une réfection. Nous sommes tombés un jour où d'autres visiteurs avaient réquisitionné l'extérieur pour faire leur fête, avec plein de bruit autour. Très décevant et peu appréciable

2026-04-11 • via Nuitee
C
Claire • couple • fr
9
Pros:

La propreté et grandeur des logements.
Très belle vue lac.
Parking gratuit.
Personnel efficace et souriant.

Cons:

Meubles cuisine table et chaises un peu datés

2026-04-11 • via Nuitee
N
Nadezhda • solo_traveller • ru
10
2026-04-11 • via Nuitee
C
Centre national de formations • solo_traveller • fr
1
Cons:

Plus jamais je ferai appel a votre plate-forme j ai payé une reza et bug informatique (comme par hasard ) aucun service clients ... a fuir absolument

2026-04-11 • via Nuitee
D
Denys Hander • family_with_children • ua
5
Pros:

Parking is free. Breakfast was basic.
Check-in was very quick.
It's a 20-minute walk downhill to the city center.

Cons:

The room is old, and all the furniture is old and scratched. There’s mold on the bathroom walls. All the doors are a horrible brown color. The towels were old too and no longer white.
I wouldn’t stay at a place like this again.
I can’t recommend this hotel.

2026-04-10 • via Nuitee
O
Oleg • family_with_children • ua
6
Pros:

Старі номери старі меблі
Гарна постіль
Нормально
Опалення електричне
Гаряча вода з бойлера на сімʼю не хватає.

Cons:

Окрема спальня

2026-04-09 • via Nuitee
A
Aurélie • extended_group • ch
8
2026-04-09 • via Nuitee