Zenitude Evian Les Terrasses du Lac, an Ascend Collection Hotel

Hotels
Ascend Collection
7.8 (3658 reviews)
8 bis Route de l'Horloge , Évian-les-Bains , fr

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Noise from neighbors
Cleanliness issues
Outdated amenities

Categories

Cleanliness
6.55
Concerns about dust and unclean areas were mentioned.
Service
8.55
The friendliness and helpfulness of the staff were highlighted.
Location
9.05
Guests appreciated the perfect location and proximity to city amenities.
Room Quality
7.05
Room quality had mixed reviews; some mentioned comfort but also issues with noise.
Amenities
7.55
Some basic amenities were lacking, which affected the experience.
Value for Money
8.05
Generally good value given the location and overall experience.
Food and Beverage
7.55
Breakfast was good but could be improved.
Overall Experience
8.05
Overall experience was positive with several minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:30

Property Description

Panoramic Lake Views and Chalet-Style Apartments
Enjoy breathtaking lake views from Zenitude Hôtel-Résidences Les Terrasses du Lac, a charming property near Evian golf course. The chalet-style apartments with balconies offer a cozy retreat with modern amenities.

Fully Equipped Kitchens and Continental Breakfast
Indulge in the convenience of fully equipped kitchens in every apartment and start your day with a delicious continental breakfast featuring a variety of fresh options to fuel your adventures.

Convenient Location for Skiing and Water Activities
With ski resorts just a short drive away and the beach within walking distance, Zenitude offers the perfect location for both winter sports enthusiasts and summer beach lovers.

Book now to experience the ultimate blend of comfort and convenience at Zenitude Hôtel-Résidences Les Terrasses du Lac.

Important information:

for more 5 rooms booked or 12 people special conditions will apply.

Free outside parking.

Limited space paid underground parking: to be booked in advance.

Reception opening time: From Monday to Saturday : 7:15 - 12:30 and 13:30 - 20:30 - Sunday and Hollidays : 8:00 - 12:30 and 13:30 - 19h30

For stays of more than 2 nights, a quick clean is carried out with no change of sheets or towels. End-of-stay cleaning is included.
For stays of 7 to 29 nights, a weekly cleaning is included with a change of sheets and towels, as well as end-of-stay cleaning.

It is possible to arrive outside reception opening hours, simply contact the residence in advance.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Wed, Oct 1, 2025 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.8
Based on 3658 reviews
Cleanliness: 6.55
Service: 8.55
Location: 9.05
Room Quality: 7.05
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 8.05
P
Pedro couple ch
10
2026-02-14 via Nuitee
P
Patrick couple fr
9
À connaître
Pros:

Très bien placé accès très facile
Confortable

Cons:

Équipements et déco un peu vieillotte

2026-02-13 via Nuitee
F
Francois extended_group fr
9
2026-02-12 via Nuitee
J
Jesper family_with_children dk
7
2026-02-12 via Nuitee
K
khoualed solo_traveller fr
9
2026-02-12 via Nuitee
J
Jean-Marc couple fr
10
Pros:

Excellent accueil, personnels sympathiques.

Cons:

RAS

2026-02-12 via Nuitee
L
Ludovic solo_traveller fr
10
2026-02-11 via Nuitee
V
Victor extended_group fr
10
2026-02-10 via Nuitee
A
Adam family_with_children dk
10
2026-02-10 via Nuitee
L
Laurent family_with_children fr
10
Séjour parfait merci
Pros:

Concept appart hôtel est super ,confortable et bien situé avons passé un super séjour malgré notre arrivée tardive nous avons pu récupérer notre clé sans difficulté

2026-02-09 via Nuitee
M
Magali solo_traveller fr
10
Excellent
Pros:

Un accueil toujours très sympathique, un studio calme avec une vue magnifique, à 1,2 km du village.

Cons:

Le wifi

2026-02-09 via Nuitee
J
Jeremy solo_traveller fr
7
Bien pratique, et pas trop cher
Pros:

La situation et l’appartement bien chauffé

Cons:

Un petit peu vieillot, mais ça passe

2026-02-08 via Nuitee
P
Peter family_with_children de
7
Pros:

Prima locatie

Cons:

Prijsstijging!

2026-01-31 via Nuitee
M
Matteo couple fr
8
Pros:

L'emplacement

Cons:

La douche. La pression dans la douchette n'était pas suffisante.

2026-01-31 via Nuitee
S
Sophie couple fr
3
Atroce
Pros:

Au départ l’emplacement

Cons:

Très mal insonorisé. J’ai entendu toute la nuit le va et vient des voisins.
Le bruit des chaises et des portes.
Leurs discussions et éclats de rire et les cris jusqu’à 5h du matin.
Je suis intervenue 2 fois pour qu’ils cessent leur boucan et aucunes améliorations.
Il devrait y avoir du personnel la nuit. Au moins une personne pour le confort des clients.
Apres 10h de route je m’attendais à passer une bonne nuit mais je repars plus fatigué que quand je suis venue.

2026-01-31 via Nuitee
N
Neri extended_group it
9
2026-01-30 via Nuitee
F
franck couple fr
8
Pros:

Proximité avec le centre-ville et le confort d un appartement entier.

2026-01-28 via Nuitee
L
Luigi family_with_children it
8
Pros:

La vista e la disponibilità della réceptionniste.
Confermo la comodità dei letti e la vetustà di porte e armadi.
Biancheria pulita e riscaldamento personalizzabile.

Cons:

Tendenzialmente pulito se si esclude la parte idraulica che rilasciava odore.
Forse con una diversa disposizione degli arredi non sarebbe necessario spostare tavolo e sedie e tavolino per aprire il divano letto e si potrebbe aprire totalmente la porta della camera.

2026-01-28 via Nuitee
C
Catherine solo_traveller fr
8
3 jours au bord du lac
Pros:

J'ai été enchantée par cet établissement, j'y reviendrai avec un grand plaisir.
Merci pour votre accueil !
Attention aux ouvriers bruyants tout de même !

Cons:

Bruit tard dans la nuit par un groupe d'ouvriers hébergés dans l'établissement

2026-01-27 via Nuitee
M
Myriam couple fr
10
Sublime
Pros:

Tout était parfait 👍

Cons:

Cette résidence est incroyable

2026-01-27 via Nuitee