Zenitude Evian Les Terrasses du Lac, an Ascend Collection Hotel

Hotels
•
Ascend Collection
7.8 (3792 reviews)
8 bis Route de l'Horloge , Évian-les-Bains , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Noise from neighbors
Cleanliness issues
Outdated amenities

Categories

Cleanliness
6.55
Concerns about dust and unclean areas were mentioned.
Service
8.55
The friendliness and helpfulness of the staff were highlighted.
Location
9.05
Guests appreciated the perfect location and proximity to city amenities.
Room Quality
7.05
Room quality had mixed reviews; some mentioned comfort but also issues with noise.
Amenities
7.55
Some basic amenities were lacking, which affected the experience.
Value for Money
8.05
Generally good value given the location and overall experience.
Food and Beverage
7.55
Breakfast was good but could be improved.
Overall Experience
8.05
Overall experience was positive with several minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:30

Property Description

Panoramic Lake Views and Chalet-Style Apartments
Enjoy breathtaking lake views from Zenitude Hôtel-Résidences Les Terrasses du Lac, a charming property near Evian golf course. The chalet-style apartments with balconies offer a cozy retreat with modern amenities.

Fully Equipped Kitchens and Continental Breakfast
Indulge in the convenience of fully equipped kitchens in every apartment and start your day with a delicious continental breakfast featuring a variety of fresh options to fuel your adventures.

Convenient Location for Skiing and Water Activities
With ski resorts just a short drive away and the beach within walking distance, Zenitude offers the perfect location for both winter sports enthusiasts and summer beach lovers.

Book now to experience the ultimate blend of comfort and convenience at Zenitude Hôtel-Résidences Les Terrasses du Lac.

Important information:

for more 5 rooms booked or 12 people special conditions will apply.

Free outside parking.

Limited space paid underground parking: to be booked in advance.

Reception opening time: From Monday to Saturday : 7:15 - 12:30 and 13:30 - 20:30 - Sunday and Hollidays : 8:00 - 12:30 and 13:30 - 19h30

For stays of more than 2 nights, a quick clean is carried out with no change of sheets or towels. End-of-stay cleaning is included.
For stays of 7 to 29 nights, a weekly cleaning is included with a change of sheets and towels, as well as end-of-stay cleaning.

It is possible to arrive outside reception opening hours, simply contact the residence in advance.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.8
Based on 3792 reviews
Cleanliness: 6.55
Service: 8.55
Location: 9.05
Room Quality: 7.05
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 8.05
N
Natalie • solo_traveller • ua
7
2026-05-09 • via Nuitee
T
Tadje Nasredine • extended_group • fr
7
Cons:

Le ménage n’à pas été bien fait avant notre entrée dans l’appartement.
Les 2 lampes de chalet de la chambre enfant, les ampoules ne fonctionnaient pas. Il faut les changer.
Dans la cuisine, il manque une prise pour utiliser la bouilloire.

2026-05-09 • via Nuitee
Z
Zed Ay • solo_traveller • fr
8
Pros:

Le personnel accueillant

Cons:

La table au milieu de la salle de séjour bloque le passage et gêne

2026-05-09 • via Nuitee
J
Jorge - Jean-Claude • solo_traveller • fr
9
Pros:

L'emplacement, le rapport qualité prix

Cons:

Rien en particulier

2026-05-09 • via Nuitee
M
Marine • couple • fr
6
Nous recommandons sans hésitation
Pros:

Très bon rapport qualité prit, très belle vue depuis de notre chambre. Bonne situation géographique.

Cons:

Ce n'est pas de leur fait mais nous avons été dérangé toute la nuit par les pigeons sur le toit étant au dernier etage

2026-05-09 • via Nuitee
S
Svetlana • family_with_children • us
10
2026-05-08 • via Nuitee
D
David • family_with_children • ch
10
2026-05-08 • via Nuitee
G
Gabriel • solo_traveller • fr
10
Pros:

Accueil

2026-05-07 • via Nuitee
J
Jean Marie • family_with_children • fr
9
Très bien dans l'ensemble. Séjour à refaire dès que nous en aurons la possibilité
Pros:

La vue sur le lac Léman, magnifique !! le confort de la chambre, l'espace entre les pièces, la grandeur des chambres, la qualité de la literie, chambres et canapé.

Cons:

Le changement de personnel à l'accueil, trop fréquent. Le changement de code de parking sans être prévenu. Le siphon du lavabo coincé dans le studio ( dernier jour)

2026-05-07 • via Nuitee
M
Milan • solo_traveller • ch
9
2026-05-07 • via Nuitee
A
Andre • couple • fr
10
Séjour très agréable
Pros:

L’emplacement

Cons:

Ras

2026-05-06 • via Nuitee
Y
Yasser • family_with_children • nl
7
Pros:

The hotel location was great, the breakfast was excellent, and the staff were very friendly and professional.

2026-05-06 • via Nuitee
N
Nishantan • couple • fr
10
Endroit au top 👌
Pros:

Le personnel super aimable et accueillant. Les chambres sont grandes surtout celle avec vue sur lac et la terrasse

Cons:

Le mobilier est vieillot mais pour 2 nuits ça passe, tous les équipements sont disponibles.
Par contre le petit déjeuner à 12€, c’est abusé je trouve pour des pains au chocolat et croissants moues, j’ai déjà payé 7€ le petit déjeuner dans des hôtels et c’était des vrais croissants et pains au chocolat, pas des surgelés moues

2026-05-05 • via Nuitee
P
philippe • solo_traveller • fr
5
Cons:

Mobilier vieillisant, wifi Bt D ne fonctionnait pas

2026-05-05 • via Nuitee
C
Céline • solo_traveller • ch
10
Pros:

Très bien situé, super petit déjeuner

Cons:

-

2026-05-04 • via Nuitee
K
Kathrin • family_with_children • ch
8
2026-05-04 • via Nuitee
M
Marie-Helene • solo_traveller • fr
7
Pros:

Grandeur des logements.lits confortables
Petits déjeuner sympa

Cons:

Moisissure dans la douche
Poignet cassée de la salle de bain..

2026-05-03 • via Nuitee
K
katia • solo_traveller • fr
10
2026-05-03 • via Nuitee
M
Martina • solo_traveller • de
7
2026-05-03 • via Nuitee
M
Mohammed • family_with_children • fr
10
Très bon séjour
Pros:

Très bien placé géographique par rapport à nos besoins de déplacement
Petit déjeuner excellent

2026-05-03 • via Nuitee