Zenitude Evian Les Terrasses du Lac, an Ascend Collection Hotel

Hotels
Ascend Collection
7.8 (3719 reviews)
8 bis Route de l'Horloge , Évian-les-Bains , fr

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Noise from neighbors
Cleanliness issues
Outdated amenities

Categories

Cleanliness
6.55
Concerns about dust and unclean areas were mentioned.
Service
8.55
The friendliness and helpfulness of the staff were highlighted.
Location
9.05
Guests appreciated the perfect location and proximity to city amenities.
Room Quality
7.05
Room quality had mixed reviews; some mentioned comfort but also issues with noise.
Amenities
7.55
Some basic amenities were lacking, which affected the experience.
Value for Money
8.05
Generally good value given the location and overall experience.
Food and Beverage
7.55
Breakfast was good but could be improved.
Overall Experience
8.05
Overall experience was positive with several minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:30

Property Description

Panoramic Lake Views and Chalet-Style Apartments
Enjoy breathtaking lake views from Zenitude Hôtel-Résidences Les Terrasses du Lac, a charming property near Evian golf course. The chalet-style apartments with balconies offer a cozy retreat with modern amenities.

Fully Equipped Kitchens and Continental Breakfast
Indulge in the convenience of fully equipped kitchens in every apartment and start your day with a delicious continental breakfast featuring a variety of fresh options to fuel your adventures.

Convenient Location for Skiing and Water Activities
With ski resorts just a short drive away and the beach within walking distance, Zenitude offers the perfect location for both winter sports enthusiasts and summer beach lovers.

Book now to experience the ultimate blend of comfort and convenience at Zenitude Hôtel-Résidences Les Terrasses du Lac.

Important information:

for more 5 rooms booked or 12 people special conditions will apply.

Free outside parking.

Limited space paid underground parking: to be booked in advance.

Reception opening time: From Monday to Saturday : 7:15 - 12:30 and 13:30 - 20:30 - Sunday and Hollidays : 8:00 - 12:30 and 13:30 - 19h30

For stays of more than 2 nights, a quick clean is carried out with no change of sheets or towels. End-of-stay cleaning is included.
For stays of 7 to 29 nights, a weekly cleaning is included with a change of sheets and towels, as well as end-of-stay cleaning.

It is possible to arrive outside reception opening hours, simply contact the residence in advance.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Wed, Oct 1, 2025 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.8
Based on 3719 reviews
Cleanliness: 6.55
Service: 8.55
Location: 9.05
Room Quality: 7.05
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 8.05
B
Bernadette family_with_children fr
7
Bien
Cons:

L'état des moquettes déplorable

2026-03-21 via Nuitee
J
Jean Paul Albert couple fr
5
Beaux batiment , mais mauvais entretient des boiseries exterieurses places de parkings exterieures
Pros:

La vue depuis la chambre sur le LAC et coté montagne

Cons:

Accès la réception ( marche d'escaliers pour l'ouverture porte principale et re marches pour accéder a la réception et a la salle du petit déjeuner !! difficile avec une Béquille ( voir dangereuse ou un PMR ?

2026-03-21 via Nuitee
T
Tommy solo_traveller fr
10
Pros:

La vie sur le lac certes un peu cachée par les arbres 🌳 🌳 🌳

Cons:

Cuisine et mobilier vieillot mais pour le prix ça va on ne va pas se plaindre

2026-03-20 via Nuitee
B
Bénédicte extended_group fr
5
2026-03-20 via Nuitee
A
angela couple pt
10
Ottima posizione, ottimo staff
Pros:

Posto tranquillo, panoramico è molto bello

2026-03-20 via Nuitee
Q
Quirijn couple nl
7
Perfect for a short stop by car
Pros:

Spacious, excellent location for the region

Cons:

Not everything was self explanatory

2026-03-19 via Nuitee
R
Regine Et Michel couple fr
10
Excellent rapport qualite prix
Pros:

La situation, la vue excellente, le personnel tres poli, tres courtoi, meme les femmes d'etages,....franchement tout etait parfait..

Cons:

Rien....

2026-03-18 via Nuitee
M
Malgorzata family_with_children fr
5
Moyen
Pros:

L’emplacement , belle vu

Cons:

L’intérieur ancien, pas très accueillant

2026-03-18 via Nuitee
P
Philomène couple ch
9
2026-03-14 via Nuitee
C
claude family_with_children re
6
2026-03-12 via Nuitee
1
1951tiburce couple fr
9
2026-03-11 via Nuitee
A
Andre couple fr
10
Pros:

La tranquillité

2026-03-11 via Nuitee
L
LAETITIA couple fr
9
2026-03-11 via Nuitee
L
LAETITIA couple fr
8
2026-03-11 via Nuitee
P
Pouponnot ghyslaine couple fr
8
Cons:

Manque de prises de courant dans la salle de bain et la cuisine, sinon nous avons passé un excellent séjour
Cordialement

2026-03-10 via Nuitee
J
John couple ch
8
2026-03-10 via Nuitee
J
Justin solo_traveller fr
10
2026-03-10 via Nuitee
N
Nadine extended_group fr
10
2026-03-09 via Nuitee
family_with_children fr
6
En famille lieu très sympa
Pros:

L'espace, la promiscuité avec les enfants, Le lieu, le personnel

Cons:

Le matelas très moyen la propreté également

2026-03-09 via Nuitee
M
Morvan family_with_children fr
7
correspondait tout à fait à nos attentes
Pros:

Vue sur le lac, petit déjeuner correct, stationnement parfait

Cons:

le mobilier est vieillissant, surtout les tables dans le séjour

2026-03-09 via Nuitee