Zenitude Evian Les Terrasses du Lac, an Ascend Collection Hotel

Hotels
•
Ascend Collection
7.8 (3697 reviews)
8 bis Route de l'Horloge , Évian-les-Bains , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Noise from neighbors
Cleanliness issues
Outdated amenities

Categories

Cleanliness
6.55
Concerns about dust and unclean areas were mentioned.
Service
8.55
The friendliness and helpfulness of the staff were highlighted.
Location
9.05
Guests appreciated the perfect location and proximity to city amenities.
Room Quality
7.05
Room quality had mixed reviews; some mentioned comfort but also issues with noise.
Amenities
7.55
Some basic amenities were lacking, which affected the experience.
Value for Money
8.05
Generally good value given the location and overall experience.
Food and Beverage
7.55
Breakfast was good but could be improved.
Overall Experience
8.05
Overall experience was positive with several minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:30

Property Description

Panoramic Lake Views and Chalet-Style Apartments
Enjoy breathtaking lake views from Zenitude Hôtel-Résidences Les Terrasses du Lac, a charming property near Evian golf course. The chalet-style apartments with balconies offer a cozy retreat with modern amenities.

Fully Equipped Kitchens and Continental Breakfast
Indulge in the convenience of fully equipped kitchens in every apartment and start your day with a delicious continental breakfast featuring a variety of fresh options to fuel your adventures.

Convenient Location for Skiing and Water Activities
With ski resorts just a short drive away and the beach within walking distance, Zenitude offers the perfect location for both winter sports enthusiasts and summer beach lovers.

Book now to experience the ultimate blend of comfort and convenience at Zenitude Hôtel-Résidences Les Terrasses du Lac.

Important information:

for more 5 rooms booked or 12 people special conditions will apply.

Free outside parking.

Limited space paid underground parking: to be booked in advance.

Reception opening time: From Monday to Saturday : 7:15 - 12:30 and 13:30 - 20:30 - Sunday and Hollidays : 8:00 - 12:30 and 13:30 - 19h30

For stays of more than 2 nights, a quick clean is carried out with no change of sheets or towels. End-of-stay cleaning is included.
For stays of 7 to 29 nights, a weekly cleaning is included with a change of sheets and towels, as well as end-of-stay cleaning.

It is possible to arrive outside reception opening hours, simply contact the residence in advance.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Wed, Oct 1, 2025 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.8
Based on 3697 reviews
Cleanliness: 6.55
Service: 8.55
Location: 9.05
Room Quality: 7.05
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 8.05
A
Artiom • extended_group • fr
10
Pros:

Beautiful view big rooms nice price staff friendly 🔥

Cons:

-

2026-03-07 • via Nuitee
L
Lakma Liyoni • extended_group • fr
6
2026-03-06 • via Nuitee
C
Catherine • solo_traveller • fr
8
Une journée de plus
Pros:

Tout

Cons:

Rien

2026-03-05 • via Nuitee
H
Heehak • family_with_children • kr
10
Pros:

위치가 참 좋았어요...호수뷰도 너무 좋았구요...다음에 또 여행을 가고 싶네요.

Cons:

노면 주차공간이 좀 적었던 점은 좀 아쉽지만 불편하지는 않았어요...

2026-03-04 • via Nuitee
M
michel • family_with_children • fr
9
2026-03-04 • via Nuitee
C
Couto • family_with_children • fr
8
Y séjourner cinq jours avec ma fille, nous avons beaucoup apprécié le lieu et surtout le calme de cet endroit.
Pros:

La literie Très confortable, il faisait bien chaud, la petite terrasse, agréable.

Cons:

Pas de place de parking pour se garer, comme il n’y a pas de place, il y a le parking couvert à 3€ par jour.

2026-03-03 • via Nuitee
M
Maryline • extended_group • fr
7
Pros:

L'emplacement

Cons:

Propreté

2026-03-01 • via Nuitee
M
marie lucy • family_with_children • fr
9
Appartement un peu vieillot mais propre et fonctionnel.
Pros:

Appartement très propre et belle vue sur le lac Leman. Parfait pour une nuit.

Cons:

Problème de place de parking( max 15 places extérieurs) car il n’y a pas à l’extérieur le même de place de parking que d’appartement. Pousse un peu à la consommation avec une place de parking intérieur et petit déjeuner ( proposés de nombreuses fois par mail ou par le personnel…). Pas forcément très calme car isolation un peu vieillotte.

2026-03-01 • via Nuitee
S
Sandrine • extended_group • fr
10
Pros:

L'endroit. La viue c'était super agréable

Cons:

Pas assez d'équipements dans le logement

2026-03-01 • via Nuitee
A
Antoni • family_with_children • ch
10
2026-03-01 • via Nuitee
B
Bouba 33400 • extended_group • fr
8
Pros:

La vue

Cons:

4 couteau à dents
4 petite cuillère
Un peux juste pour 5 personnes

2026-02-28 • via Nuitee
L
Lise • extended_group • be
8
Pros:

L’emplacement et les 3 chambres ...et la grande terrasse

Cons:

Un peu petit pour 6 heureusement que nous n’étions pas 8.
Chaises pas co fortable et canapé non llus.
Pas très propre et pas d’aspirateur.

2026-02-28 • via Nuitee
S
Sonia • extended_group • fr
5
Cons:

Propreté de l'hébergement a revoir

2026-02-27 • via Nuitee
S
Sonia • extended_group • fr
5
Pros:

La vue de l'appartement

Cons:

Propreté de l'appartement a revoir

2026-02-27 • via Nuitee
M
Marilyne • family_with_children • fr
8
2026-02-27 • via Nuitee
A
Audrey • extended_group • fr
7
Pros:

La vu était très jolie.
Personnel très agréable et répond au demande avant notre arrivée

Cons:

La propreté était vraiment a désirer.
Poussière sur les moquettes, l'aspirateur dans les coins ils ne connaissent pas.
Baignoire en fin de vie. Le revêtement au fond commençait a s'enlever et donc a rouillé quand vous avez des jeunes enfants pas fou.
Impossible de prendre un bain des que l'eau arrive au trop plein la salle de bain se trouve inondé.
Les balcons rempli de mousse.
Étagère dans les armoires qui ne tiennent pas.
Concernant le parking sous terrain un plus mais les places sont tres petites.
Aurait il ete judicieux de demander le véhicule que l'on avait avant car pas mentionné limite de hauteur pour y accéder, ni que les places sont petites.
Venu avec un espace certaine place il fallait manœuvrer en 6/8 fois pour sortir.
Et certaine Impossible d'ouvrir le coffre

2026-02-27 • via Nuitee
M
Maxime • extended_group • fr
10
2026-02-26 • via Nuitee
F
FAN • couple • cn
9
very good experience to stay
Pros:

quite good location very close to Railway station with a beautiful lake landscale

2026-02-25 • via Nuitee
G
Gwendolyne • extended_group • fr
9
2026-02-25 • via Nuitee
A
Amandine • extended_group • fr
8
2026-02-24 • via Nuitee