Quality Apartments Melbourne Central

Hotels
7.8 (100 reviews)
318 Little Bourke Street , Melbourne , AU

Facilities

Offsite parking discounted rates available
Free WiFi
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Bicycle rentals nearby
Smoke-free property
Tours/ticket assistance
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Great location

Categories

Cleanliness
7.5
Guests mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although some guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, with some minor maintenance issues mentioned.
Amenities
7.2
The provided amenities were satisfactory, with some guests appreciating the gym and pool, while others noted the lack of spa services.
Value for Money
6.9
Mixed reviews on pricing, with some guests feeling it was high for the services offered.
Food and Beverage
7.3
Breakfast and restaurant services received positive feedback, though some guests suggested more variety.
Overall Experience
8
Most guests had a positive experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 13:54

Property Description

Convenient Amenities
Make use of complimentary wireless internet, concierge services, and a convenient vending machine.

Featured Amenities
Enjoy dry cleaning/laundry services, luggage storage, and laundry facilities during your stay.

Cozy Rooms with Kitchenettes
Relax in one of the 60 air-conditioned rooms with kitchenettes, flat-screen TVs, and free Wi-Fi.

Quality Apartments Melbourne Central is in the heart of Melbourne, steps away from popular attractions like Melbourne Central and Bourke Street Mall. Book now for a memorable stay!

Important information:

* Only registered guests are allowed in the guestrooms.
* A car is not required for transportation to and from this property.
* The property is professionally cleaned.
* Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

7.8
Based on 100 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
W
Wendy
8
Pros:

Great location

2025-02-15 via Nuitee
R
Rachel family
8
Pros:

The property was in a great location and a nice little apartment. We did have problems with water temp in shower and the dryer didn’t work making it hard to do washing on our stay.

2024-09-17 via Nuitee
M
Mark family_with_children
6
Pros:

Checkin service was terrible along with checking out. Service was poor. Room we booked did not match the photos. They charged us to a different building. Room was very old.

2024-08-18 via Nuitee
D
Danielle family
6
Pros:

The property is in a great location however is very dirty and dated. The bathroom was the worst. If you are given a room on level 1 I would suggest asking to be higher up due to the noise and bars underneath. Reception (which is around the corner in another hotel) doesn’t open until 9 on a Sunday despite signs stating it is open at 8 and being told otherwise so keep that in mind if you need to store bags. The staff were lovely but would not stay here again.

2024-07-28 via Nuitee
A
Amanda family
4
Pros:

1. Spit system kept turning off with errors.
2. Did not have two single beds it was a trundle with no doona cover or extra blankets for all beds
3. Low roof that wouldn’t accommodate a tall person
4. Rubbish in the window sills
5. No fan in the bathroom
6. Only two forks
7. No extra rubbish bags
8. No kitchen sink plug

2024-07-12 via Nuitee
K
Kirsty family
6
Pros:

Not the most clean or modern hotel but it is close to everything in city centre.

2024-05-23 via Nuitee
A
Alice
8
Pros:

Quirky apartment, central location, good value

2024-05-23 via Nuitee
M
Michael
10
Pros:

The studio apartment was huge beautiful high ceilings washer dryer combo in such a wonderful location right near Elizabeth Street I felt like a King the King Bed was a dream to sleep in.

2024-05-10 via Nuitee
C
Carolyn
10
Pros:

Fantastic stay for weekend wish we had a longer stay was such a great place to stay

2024-04-29 via Nuitee
W
Warren family
6
Pros:

Dated!! Plenty of better options!!

2024-04-08 via Nuitee
E
Ewan family
6
Pros:

A good stay. Comfortable but not luxurious or fancy. Well located but this meant it was a bit noisy at night. Complementary wine, chips, chocolate and water bottles was a nice touch.

2024-03-30 via Nuitee
N
Natalie
10
Pros:

Great location. Stayed in roof top terrace apartment . Everything was excellent.
Helpful staff
Easy check in out
No complaints highly recommend

2024-03-25 via Nuitee
R
Rod
8
Pros:

Fantastic location, a bit run down but big comfortable rooms, would def stay again

2024-02-28 via Nuitee
M
Marlee friends
8
Pros:

Loved staying here and would stay again

2024-02-24 via Nuitee
M
Matthew
10
Pros:

Great location, very groovy old building with renovated and well appointed rooms, and great service provided by the hotel team. Staff were incredibly helpful in quickly resolving an issue with the room on a very busy - and hot - day (a huge thanks to Ashley!).

2024-02-15 via Nuitee
Z
Zofia family
4
Pros:

I didn't like anything about the property. Old and depressing, furniture looking very cheap and worn out, dilapidated bathroom vanity unit, old taps, toilet unit, and shower. Price-wise expensive compared to it's standard.

2024-02-08 via Nuitee
I
Ita friends
8
Pros:

Central melbourne, next to emporium & shopping places. Lots of restaurant around as well.

2024-02-06 via Nuitee
D
Darren partner
4
Pros:

The room that we were given was extremely dirty. The exhaust fan in the bathroom was disgusting. Tiles in the bathroom were loose and would move when walked on. There was mould around the bath tub. The Venetian blinds were very dusty and these were just the main problems

2024-01-29 via Nuitee
B
Brett
2
Pros:

Staying in a loft apartment on level 5. The airconditiong did not take in the loft area, which was the bedroom. So when it was 34 degrees the loft did not cool below 28 degrees for an uncomfortable sleep.
Asked reception on the Saturday, what time they opened on Sunday and was advised 8am. They in fact did not open until 9am and another customer confirmed he was told 8am as well. They do not advertise the opening times on the premises.
Due to my oversight I left my keys in the room and due to the inaccessibility as they did not open early enough on the Sunday morning, we missed our flight and had taken advantage of leaving the room cards in a locked box that was now inaccessible.
This was our second stay and will not be returning after this experience.

2024-01-14 via Nuitee
M
Michael
10
Pros:

Great place, will stay again

2023-12-21 via Nuitee